Customer Reviews for U-Haul Moving & Storage of Meyerland Area

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Meyerland Area

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Kevin T. on

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Customer did not leave a comment.

Herman Z. on

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cant complain. equiptment was ready to go, crew was very competent and process was quick and satisfactory. Thank you, HZ.

Khairuddin H. on

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PATRICIA H. on

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Jordan was a Awesome Mgr

kory G. on

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Great Service.

EBARB R. on

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Awesome personnel. They met me fast and was really respectful and friendly

Leatrice L. on

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All went well. Got in and out in a timely manner.

David R. on

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MARILYN W. on

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Dolly was not able to be used during move

Ali A. on

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Hans B. on

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mobile checkout is useless

Eric B. on

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Anis J. on

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Nicole T. on

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Amanda G. on

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They told me the 17' truck is no longer available after I reserved it online. They need to update the online if that is the case. To make reservations run smoothly. They were nice enough to give me a discount for the inconvenience, which I really appreciated!

erica P. on

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Vicente P. on

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Every thing is good

Herbert F. on

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Thanks

Caroline M. on

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Customer did not leave a comment.

John G. on

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Rep was very courteous and took care of hooking up trailer

Bess B. on

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Very quick and easy to rent a pickup for a couple hours. Exactly what I needed.

Ryan D. on

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I was notified two hours before my scheduled pick up time that my truck and equipment were not available and that I would have to go to an alternate location which was not convenient as I had selected the original location specifically. Also, both pieces of equipment were not put into the truck so I called to let them know/not get charged for it and they said they would make note. When I arrived to pay, no note had been made and the representative did not know about the issue. I'm disappointed in my service because I was inconvenienced and only notified 2 hours before my scheduled pick up time which is not courteous nor professional when there are a lot of moving parts and schedules in place for moving somewhere. Basically everything that could have gone wrong went wrong with this experience (location, availability, and communication both with equipment/truck and notation of the issue.

Edward Z. on

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None. Good staff. Ryan DeGrate should be commended for an excellent job. He represents your company well.

Syverta S. on

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Great location, good customer service

Rick M. on

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Kenneth K. on

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giovanni S. on

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Uhaul charged me for storage a month AFTER my U-boxes were emptied and no longer stored at their facility. Then the manager was in a nationwide meeting and unavailable for 24 hours. I am still waiting for my refund of $293.85. The manager seemed profoundly unconcerned and unapologetic about his mistake and about the financial difficulty created as a result.

Robert P. on

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Great customer service

Anastasia S. on

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Menny R. on

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Computer system needs to be updated. took 30 minutes to check out, i was first in line, after fill out all information on-line

JAMES S. on

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Mariajose A. on

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Extremely helpful

Rodney J. on

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The people where great & were very helpful in keeping me on schedule.

Ralph C. on

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Owner was very helpful making sure everything went as planned. Highly recommend this location...

Robin D. on

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Customer did not leave a comment.

ALFRED J. on

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A really good storage outfit always looks very clean helpful staff would recommend them highly Al Jones

Keisha L. on

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Long wait time but the young lady who assisted me with a storage was very efficient and nice. I would recommend.

charlie b. on

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Jordan and Sidney, the young lady was very helpful ! They both go beyond and above to please the customers. I will definitely recommend this location to my family and friends and word of mouth.

Cierra T. on

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Jordan, Thank you for being patient with your me! I want to give a public apology to you. I was rude when called because of the situation but you stayed calm :) it wasn’t personal! Great Service

stanley d. on

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Great customer service and representative keep up the great work

Jovanna D. on

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My only complaint is the price for my small storage unit but otherwise the location and service were excellent.

Rachel H. on

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The time I was with email storage over the past years was not intended as the relevant pronounced choices of choices. Service was ok to negative and ok to better. 281-409-1004/ 2016-2019 different.

shyla t. on

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Super friendly and accommodating.

Jeffery J. on

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Great people that work there. No issues with my many needs.

Thompson A. on

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Regrets .

Samantha W. on

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Had a bit of a miscommunication over my unit to start, but management was super nice and willing to go above and beyond to help me out, so I'd definitely recommend this location!

Mary W. on

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The staff at Meyerland U-Haul were great.

charlie b. on

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Did ok !

STANLEY D. on

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Great employee and great service, keep up the excellent work

Michael S. on

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great

Francisco P. on

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Good

Ruby O. on

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Great Service!

Timothy E. on

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hurricane Harvey force me to storage which was greatly needed.

davine d. on

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I recommend this location

rachel b. on

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Storage was just right, not what I expected but it got the job done.

daniel c. on

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delaney o. on

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Every employee that I worked with was kind and helpful. Many thanks.

Susan T. on

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Friendly staff. No problems.

BLANCA R. on

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the time that I rented a unit in u haul everything was perfect. thanks

Aliza M. on

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The only issue is that is is difficult to get hold of the office by phone and there is always a pretty long wait time on location itself.

Linda P. on

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Always had friendly service and access when needed

Maite L. on

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It was easy to use and I like that I could use a room that’s elevated so I didn’t have to worry about flooding

Maria U. on

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Never felt unsure about anything. The staff were all very helpful and great. Best storage facility i have used yet. Thanks again, for all the help.