Customer did not leave a comment.Milton L.
Customer Reviews for U-Haul Moving & Storage of Middletown
Middletown, NY 10940
(Rt 17-Exit 120e at Rte 211)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
Special Operating Hours
- 12/24/2021: 7:00 am - 4:00 pm
- 12/25/2021: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Ruth M.
Customer did not leave a comment.Alexander A.
Customer did not leave a comment.Evelyn C. | Overall Experience
The staff definitely is the worstJose L. | Overall Experience
Customer did not leave a comment.Joseph F.
Customer did not leave a comment.JAMES W.
Customer did not leave a comment.Demetred J.
Customer did not leave a comment.Deborah H.
Customer did not leave a comment.PETER H.
EVERYTHING WAS GOOD EXCEPT THE TIRE LIGHT WAS ON THE WHOLE TIME WHICH MADE ME NERVOUS. BUT THAT WAS MY ONLY COMPLAINTMitchell N.
Customer did not leave a comment.Tremayne M.
The inside was dirty the person in charge had me take a picture of the dent in the fender didn't note it on any of my receiptBradford P.
Get newer trucks. Staff was very friendly thoughJason G.
These guys are amazingly friendly and helpful.Richard O.
Very fast service! I recommend you reserve what your renting because I was in and outDennis C.
Customer did not leave a comment.Alfred S.
Customer did not leave a comment.Lawrence G.
Nothing. It was great!! So fast! Easy in and out..just what I needed! Great job!!Barry V.
Come sooner to the destinationJeffrey C.
Customer did not leave a comment.Alberto R.
Customer did not leave a comment.Kevin A.
Nothing. Your whole crew were excellent we were in and out. The price wasn't bad either. My experience with this place was great. People this is the place to go.MARYLINJ E.
Customer did not leave a comment.Michael P.
Everything about this was so smooth and absolutely wonderful.Lexus S.
The people that helped me at this location were really great and very personable. But the phone number for this location goes to a UHaul phone center, wish it went directly to them. I wanted to ask a quick question the morning I was returning the van, it needed to be answered by the guys at this location; it was disappointing that I couldn'tâ€¦ There is another location in the area and their phone number is answered by the people there.Sharlene H.
The employees at the Middletown NY are very helpful. They are efficient in getting me hooked up and on the road quickly.Edward M.
Much. Nothing everything is goodLuis M.
Customer did not leave a comment.ROBERTC D.
Customer did not leave a comment.Ziara M.
Van was 3rdin line. Had to go in so the phone pick up is a waste. Then an old van and brakes and it went to 1/8 of a tank in 2 mileS. I have a photo..the bs that all vans have less than 10k miles should be revisedJonathan M.
Customer did not leave a comment.JIMMIE II R.
Customer did not leave a comment.Daniel C.
Customer did not leave a comment.Mark K.
The guys at the desk were ðŸ‘ great! Good customer service ! Would recommend this place to anyone !Mary J.
Daniel was very cute and very helpful.Kevin A.
The GPS does not lead to correct locationTimothy P.
Customer did not leave a comment.R H.
Customer did not leave a comment.Roger B.
Customer did not leave a comment.Peter J.
Customer did not leave a comment.Toni E.
Customer did not leave a comment.Harry S.
Customer did not leave a comment.Mark O.
Customer did not leave a comment.Richard S.
It takes a lot of balls to charge for gas and extra mileage when I show up under the mileage with the right amount of gas just to find out you don't have storage for me even though I reserved one. I get it, mistakes happen. It's just kinda messed up that you charge me for gas and extra miles when I have to find a new storage facility on my phone in your parking lot then drive there, unload, and drive back. Huge balls. But I guess uhaul has got â€˜em. The people were nice and apologetic about the mix up, though. Still, maybe don't screw me for another $20 bucks.Gregory D.
Managers suck both of them.Randy C.
Customer did not leave a comment.Jose R.
Customer did not leave a comment.Juan C.
Customer did not leave a comment.Otto P.
Customer did not leave a comment.Matthew S.
Customer did not leave a comment.Hilario C.
The guy who helped me was great. equipment was is working order, and all went well.WILLIAMGERARD M.
Customer did not leave a comment.Edward K.
Staff on 211 Middletown is the best! They can't be beat! They are friendly helpful and supportive!!!R H.
Nothing. Customer service was excellent!Misty M.
Great customer serviceRyan H.
Nothing ^_^Sigfredo M.
Could not have been easier!!!Mike R.
The trailer door failed, and had to be removed by roadside assistance by breaking it. The door obviously hadn't been inspected properly. Any contact with a painted surface left thick white powder on myself and my belongings. Requires a lot of soap and a scrubbing to remove.Nathan S.
Customer did not leave a comment.JOHN S.
Early morning returns back up the entrance way, left me with no place to park with the trailerHenry E.
Customer did not leave a comment.Heidi P.
Everything went smoothly. Pricing was reasonable, We greatly appreciated being able to rent a pick up truck from U-Haul. Thank you!Patricia M.
Customer did not leave a comment.Dale C.
Customer did not leave a comment.Brian P.
Staff were all courteous and friendlyDelisle C.
FYI, all is good, but very challenging to get a hold of anyone at. Long waits on phone.Andrew R.
Firstly they were very accommodating when I mentioned I might need the truck for the following day as well. that gave me a cushion to accomplish my task. The only problem with the middletown location is the pull in is always blocked by trucks being reset for the next day and many times there is no wiggle room around back, It makes pick up and picking someone up who is dropping off a truck near impossibleKevin Q.
Customer did not leave a comment.Jerome F.
Customer did not leave a comment.Brandon R.
Customer did not leave a comment.Frances M.
There's a near 100% guarantee that trucks are never available to rent yet when reserved online, there's rarely a problem with getting a truck. This company needs to rethink the performance of counter help. Also, I've told them that there's always screws and nails on the blacktop everywhere but they don't care, saying that can't do anything about it. UHAUL needs to Overhaul the attitude of how things are run. I must say that counter help is (usually) polite.Rey P.
Middletown / Wallkill facility employees are friendly and helpful.Dennis A.
Customer did not leave a comment.kenneth W.
Customer did not leave a comment.Corrie T.
I got in the truck, and someone had literally taken a shit in between the two front seats. No I'm not kidding.Damian S.
It was very easy and served the purpose of renting it. The return was very easy.Monique W.
Customer did not leave a comment.Paul P.
Customer did not leave a comment.Gregory U.
Customer did not leave a comment.Estuardo N.
Customer did not leave a comment.Kathleen H.
Drive the return truck before renting again. I rented and drove one stop light and the truck was dangerous to stop. I turned around and return.Robert M.
Keep doing what your doing ! Excellent performance!!!Daniel M.
Customer did not leave a comment.Naomi A.
Customer did not leave a comment.ada M.
They should maintenance the vehicles before sending people on cross country trips, so they dont end up stranded for 2 days spending hundreds of dollars. Worst experience of my life, being a young lady stuck with my dog for 2 nights in a VERY bad area, i waited 24 hours before a tow truck even came to help me. Never again.JENICAANNE S.
Customer did not leave a comment.Adam W.
Customer did not leave a comment.Edward D.
Customer did not leave a comment.Yavhey L. | First Impressions
Smooth process on each end of transactionRobert D.
Exelbte servicio en esta localidad!Luis R.
Customer did not leave a comment.DIANA R. | Overall Experience
Customer did not leave a comment.CHERYL G.
Customer did not leave a comment.Charmaine V.
Customer did not leave a comment.JOSHUA L. | Overall Experience
Customer did not leave a comment.William B.
Customer did not leave a comment.Lou-Ann G.
Customer did not leave a comment.Stephen L.
Quite new and clean. Ran like a charm!! Employees were very friendly and helpful.Sherry C.
Quick service and the representative provided outstanding guidance adaptability when I selected the wrong trailer size for me vehicle.Jesse S.
Customer did not leave a comment.Charlene H.
Customer did not leave a comment.Eric F.
Customer did not leave a comment.CRYSTAL P. | Overall Experience
Customer did not leave a comment.VERNIA C. | Overall Experience
Customer did not leave a comment.Kendra N. | First Impressions
Customer did not leave a comment.Crystal C. | First Impressions
Customer did not leave a comment.Richard B. | Online Move In
Customer did not leave a comment.FIDENCIO T. | First Impressions
Pleasant staff. Quick and convenient service.Peta R. | First Impressions
I really love this facility I just moved from North Carolina and had to pack a truck in this heat I love that the facility was convenient with big pull carts and air conditioning it made my move from truck to storage very easy and fast I recommend this storage facility to everbodyDeborah R. | First Impressions
Customer did not leave a comment.Margie G. | First Impressions
Customer did not leave a comment.CRYSTAL P. | First Impressions
I just wish that the store clerk was wearing a mask as required by NYS Governor’s’ Executive Order.Patricia D. | First Impressions
she was pleasant , nice and explain everything great. She made you feel welcome.Dawn H. | First Impressions
My highest accolades to your employee, Carol Clay, who works at the Rt 211E , Middletown, NY UHAUL center. She went above and beyond helping me get a unit quickly. She is a valuable employee!!gail m. | First Impressions
Very polite and helpfulScott P. | Reservation
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!