U-Haul Moving & Storage of Midway

5892 reviews

15182 Beach Bl   Westminster, CA 92683
(On Beach blvd N of 405 Fwy Between Mcfadden and Bolsa)

(714) 894-4739

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Contact Us

(714) 894-4739

15182 Beach Bl
Westminster, CA 92683

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Great service and quick checkout.

MONICA B. 
Rating:
5.0

Good service and I'm happy on my move thanks.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

George C. 
Rating:
5.0

Great service as always! Thank you!

Matthew B. 
Rating:
5.0

I was disappointed that when renting a motorcycle trailer going to Las Vegas that I was required to return it where I picked it up.

Milford H. 
Rating:
5.0

Customer did not leave a comment.

Andy H. 
Rating:
5.0

Customer did not leave a comment.

Jefferson M. 
Rating:
5.0

Customer did not leave a comment.

Gilbert S. 
Rating:
1.0

i put 15 miles on this truck round trip, and was charged $17 for fuel. the truck had a major exaust leak.

Thomas K. 
Rating:
5.0

Great guys all around.

Gabriel P. 
Rating:
5.0

Customer did not leave a comment.

Tam N. 
Rating:
5.0

Customer did not leave a comment.

Timothy C. 
Rating:
5.0

Customer did not leave a comment.

Timothy P. 
Rating:
5.0

Great customer service

Linda B. 
Rating:
1.0

Absolute disgusting customer service from the "general manager" Aron. Felt the need to point at his toy name badge(does not say general manager/GM) when I asked to speak with a superior. He also felt the need to click his marker in an inpatient and somewhat triggered manner when I was gathering information he requested. Reported this individual to corporate for a few more issues.

Maximo O. 
Rating:
5.0

Customer did not leave a comment.

Gary W. 
Rating:
5.0

Customer did not leave a comment.

Yousef E. 
Rating:
5.0

Very helpful staff and informative

Martin Z. 
Rating:
5.0

Nothing

HERMINIO B. 
Rating:
5.0

Customer did not leave a comment.

Stuart S. 
Rating:
5.0

Customer did not leave a comment.

Danny S. 
Rating:
5.0

Nothing, the guys that work at this store are a perfect team.

DANNY S. 
Rating:
3.0

Movers we used were awesome. Came prepared, packed the truck, protecting are furniture. We will use them again

John P. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

Philip W. 
Rating:
5.0

Customer did not leave a comment.

Emilio O. 
Rating:
5.0

customer service was outstanding

Charles B. 
Rating:
5.0

Excellent service, easy to rent and return. Thank you!

CHRISTINA V. 
Rating:
5.0

Customer did not leave a comment.

Philip J. 
Rating:
4.0

Customer did not leave a comment.

DAVID T. 
Rating:
4.0

Customer did not leave a comment.

LINDA K. 
Rating:
4.0

Customer did not leave a comment.

Judy C. 
Rating:
5.0

Staff was Friendly and Helpful

Stephen H. 
Rating:
3.0

A demo of features like how the lock works, how to turn on the engine, having automatic door and windshields.

Thinh N. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

JACOB R. 
Rating:
5.0

Customer did not leave a comment.

ROBERT O. 
Rating:
5.0

Service was excellent! Very knowledgeable and helpful staff.

John Y. 
Rating:
5.0

Muy buen servicio y muy rapido

Javier M. 
Rating:
5.0

They guy that helped me was super nice and hot a new truck when he saw ramp was dirty with drywall He also backed it up to the storage where I was buying a washer and dryer Don't remember his name but should get gold 🌟 star

Jennifer G. 
Rating:
5.0

Customer did not leave a comment.

lisa C. 
Rating:
5.0

Staff helpful and do their best to meet customers needs.

Angela B. 
Rating:
5.0

Customer did not leave a comment.

Douglas M. 
Rating:
5.0

Effective and efficient and cost was great

Kenneth N. 
Rating:
5.0

Fast and easy

JOE S. 
Rating:
5.0

When I did the early pick up, the appliance dolly was not in the truck. Just have a double check that equipment is available. However, one of the employees was understanding and provided the missing dolly with no hassle. I do not know his name unfortunately but I was happy with their service.

Justin M. 
Rating:
5.0

Customer did not leave a comment.

lan T. 
Rating:
5.0

Customer did not leave a comment.

Phu N. 
Rating:
5.0

Customer did not leave a comment.

Andy N. 
Rating:
5.0

Customer did not leave a comment.

Garry K. 
Rating:
5.0

The above comments are true, but the REAL question is the overall UHaul experience! It was HORRID. Try to plan a move, but you don't know if the truck you reserved will be available until 24 hours ahead of time! You have to be kidding me. Then that depends if the person that rented the truck turns it in on time! Then they want you to drive 80 miles to pick up the truck! NEVER AGAIN will I use UHaul!!! We ended up calling different locations and finding a trailer and renting a mini van at the airport to accomodate all of our belongs for the move! Like I said, never again!!!

GARY D. 
Rating:
2.0

Forrest Riley was not professional. Spelled last name wrong made it difficult.

MARITZA C. 
Rating:
5.0

I rented a car dolly and when I got it to the car one of the straps was totally broken how to make another strap to make it work.

Roger E. 
Rating:
5.0

I think cleaning the vans inside would be nice. My ride was really dirty..

SPENCER B. 
Rating:
1.0

I definitely need the supervisor to contact me,

Deborah G. 
Rating:
5.0

Fast , excellent service. Employees were polite and professional.

Eddie R. 
Rating:
3.0

The guy behind the counter was rude and talked to me like if I was a idiot. I"m sorry if I don't rent trailers every day.

CLARENCE P. 
Rating:
5.0

Everything went smoothly. Keep it up

Deborah T. 
Rating:
5.0

Customer did not leave a comment.

George K. 
Rating:
5.0

Customer did not leave a comment.

KATHERINE G. 
Rating:
5.0

Initially, got a call 5 hours before my rental telling me I didn't have my equipment available for my reservation. I had to call and make a new reservation and make it for a round trip instead of one-way. But, ultimately you did discount my new reservation to accommodate the inconvenience. So, i am thankful i was still able to get what i needed.

mark S. 
Rating:
3.0

It was unclear how we should proceed with picking up the truck -- the auto check in didn't work because the truck we had reserved was delivered to this location instead of our guaranteed location.

Kendra W. 
Rating:
5.0

Nothing, you guys are amazing!

Jose B. 
Rating:
5.0

Customer did not leave a comment.

Daniel V. 
Rating:
5.0

Customer did not leave a comment.

Janet G. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH S. 
Rating:
5.0

Customer did not leave a comment.

Danh N. 
Rating:
1.0

Rude

Mercedes M. 
Rating:
5.0

Customer did not leave a comment.

Jonathan A. 
Rating:
5.0

Customer did not leave a comment.

Kevin N. 
Rating:
5.0

Customer did not leave a comment.

JACKIE M. 
Rating:
5.0

Everyone was so helpful and pleasant. The nicest uhaul ever. Tom was great helped us out and was so nice and patient. Great customer service

Alexis G. 
Rating:
5.0

Customer did not leave a comment.

Hung P. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
4.0

Customer did not leave a comment.

James S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THUY T. 
Rating:
5.0

Thank yu yur team Did very well

Cynthia L. 
Rating:
4.0

Poor customer service.....

Don D. 
Rating:
3.0

Customer did not leave a comment.

Ronald W. 
Rating:
5.0

Customer did not leave a comment.

JACKIE M. 
Rating:
5.0

Good job

Tham N. 
Rating:
5.0

Aaron was very helpful and knowledgeable. Thank you for an easy experience!

Jon M. 
Rating:
4.0

I've got a van that has almost more than 150,000 mileage on it but it 's worth it the money spent.

Quy L. 
Rating:
5.0

Customer did not leave a comment.

Gregory S. 
Rating:
5.0

Customer did not leave a comment.

James O. 
Rating:
3.0

Customer did not leave a comment.

Brandon L. 
Rating:
5.0

Customer did not leave a comment.

THARWAT SAMI E. 
Rating:
5.0

I booked my truck at the Huntington Beach location which is less than 3 miles from my moving locations. I was called two days before my reservation and told I needed to drive to Anaheim to pick up my rental truck. 25 miles each way. I asked if I would be compensated for the additional miles and was told no. This would have added about $70 in additional miles to my bill. Not to mention the time and gas. Fortunately, they were able to secure my reservation at the U-Haul in Midway City which is much closer. I feel like this is a trick U-Haul plays on consumers

Kerrison S. 
Rating:
5.0

Customer did not leave a comment.

Queta M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kameron K. 
Rating:
5.0

Customer did not leave a comment.

Dieu C. 
Rating:
5.0

Customer did not leave a comment.

Nancy D. 
Rating:
5.0

Customer did not leave a comment.

Tonya S. 
Rating:
5.0

Customer did not leave a comment.

William P. 
Rating:
5.0

Customer did not leave a comment.

TAYLOR Y. 
Rating:
5.0

U-Haul has really stepped up it's game. Great service from start to finish. Jerry stayed late just to get me checked in.

Mark M. 
Rating:
4.0

Customer did not leave a comment.

Vu D. 
Rating:
5.0

Out standing overall

RASHELLE K. 
Rating:
4.0

Customer did not leave a comment.

JOSE T. 
Rating:
5.0

Customer did not leave a comment.

Eric M. 
Rating:
5.0

I received excellent customer service. Thank you!

Ariel G. 
Rating:
5.0

Customer did not leave a comment.

Son N. 
Rating:
1.0

We paid rent on the 23rd of June (auto payment), moved out on June 27th that's when we were informed that no rent prorate. That is unacceptable, I m sure by now the space has been rented. They prorated when we moved to a smaller space.

terri d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GLENNETTE J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

reggie w.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brian S.  |  Overall Experience 
Rating:
5.0

none

Brian W.  |  Overall Experience 
Rating:
5.0

The employee was very courteous and explained the storage process quite well. He was also very accommodating in helping us select a convenient unit as well. I would recommend using this facility.

Dwayne O.  |  First Impressions 
Rating:
5.0

Very helpful. I appreciate Anthony help when I was very frustrated with U Haul.

James J.  |  Overall Experience 
Rating:
5.0

Facility was clean and service was great.

Jeffrey L.  |  First Impressions 
Rating:
5.0

Staff Young: Friendly, energetic, knowledgeable Old: Cranky, slow on new tech

HOWARD V.  |  Overall Experience 
Rating:
5.0

Amazingly friendly stuff! Thank you for your service

Arsen I.  |  Overall Experience 
Rating:
5.0

Anthony and Tom at Midway are awesome. They helped me in time of need when otherwise my rental experience and trip would have been a disaster.

James J.  |  First Impressions 
Rating:
4.0

Everything was good except for the fact that you do not refund for early move out. It makes sense that I should pay only for what I use. I ended up just giving you about $150 because of this.

Justin M.  |  Overall Experience 
Rating:
4.0

Pretty good

Scott G.  |  Overall Experience 
Rating:
5.0

Easy, pleasant, overall great storage experience for 20 months. Thank you.

marilyn m.  |  Overall Experience 
Rating:
5.0

Everything and everyone was great.

John E.  |  Overall Experience 
Rating:
2.0

Took 2 days to get through with out severe waiting time. Bailey couldn't find my account put me on hold for 9 minutes so I hung up. Called back later spoke to a young man, who handled it perfectly.

wayne c.  |  First Impressions 
Rating:
1.0

We were very unhappy with being told had been set aside two 5x10 units versus the 10x10 I reserved. Certain large items had to be left out and I was forced to buy two locks. Bad experience

Maria C.  |  First Impressions 
Rating:
5.0

everyone great and super fast..didnt wait..truck ran good no problems thanks

Merideth H.  |  Reservation 
Rating:
3.0

Customer service was terrible I couldn’t get any help with my card that kept saying denied and impossible to get the rear gate open to get in and out. The mattress cart was not wide enough

SONJA F.  |  Reservation 
Rating:
5.0

My item if storage were safe and secure. The staff was always helpful and kind.

leslie a.  |  Overall Experience 
Rating:
5.0

I love my Santa Ana,CA Uhaul location!!!!! They take great care of me and remember me each visit! Thankful for the answering service that spoke with me as well!

Carrie R.  |  Reservation 
Rating:
4.0

The actual move-in date was 11-17. Your location in Westminster is clean secure & convenient , There was a mix-up regarding the truck I rented. However the manager Anthony worked things out thank you

karen s.  |  Reservation 
Rating:
5.0

Helpful over the phone. I had someone else pick up our box. Did not visit facility personally.

Alicia R.  |  Overall Experience 
Rating:
5.0

Anthony was very kind and very professional!

Natilee S.  |  Overall Experience 
Rating:
2.0

Five days before move in I secured a storage unit. When we got there they were nice and took my money. When it came tome to go to the unit, there were none available. No i would not recommend.

Kelly D.  |  Overall Experience 
Rating:
1.0

I had a serious issue with one of the employees. The manager on location did take care of this however, an employee should yell at a customer and never lock a person upstairs and turn the elevator off

Richard R.  |  Overall Experience 
Rating:
5.0

The guys at this location are AWESOME! They are patient, helpful and courteous.Due to lack of available units at the first location I was switched to this location,so thankful for the switched!

Cathi S.  |  Reservation 
Rating:
5.0

Calling the main number is always confusing and the operators usually have to leave a message for the office you are calling about or call yourself, they don't know specifics

MIRIAM S.  |  Overall Experience 
No reviews have been submitted for this location.

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