Computer went down so some delay but customer service was very polite and helpful.Kyle F.
Customer Reviews for U-Haul Moving & Storage of Morningside
Muncie, IN 47303
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane exchange
- 24 hour customer return
- Wine Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Duane H.
Customer did not leave a comment.Robert B. | First Impressions
Customer did not leave a comment.Daniel E.
Customer did not leave a comment.Kimberly S.
Staff was very friendly and easy to work with!Joseph H.
Customer did not leave a comment.CHRIS H.
Make sure the correct equipment is available at the time reserved. We had to switch from a 10 ft to a 15ft because the truck hadn't been turned in yetJoseph B.
Customer did not leave a comment.Bright A.
I only rent from this location. Fast, friendly, clean and reliable, both equipment and people.Michael C.
Customer did not leave a comment.Shannon N. | Online Move In
I'm not sure Sarah stepped up to the plate and hit a homerun great job SarahGary S.
The cashiers were kind of rude initially and impatient with some first time u-haul renters, but their attitudes changed as we got through the interaction. Their technology also seems to be having some issues.Bek H.
Customer did not leave a comment.Melodie B.
Customer did not leave a comment.Victoria W.
Customer did not leave a comment.Lisa J.
I had horrible customer service experience. The lady did not want to help me when I was unable to get the key from the truck. The online check is was horrible. Never would do it again. In my honest opinion I will never rent from uhaul again. Worst experience ever.Boyce J.
Customer did not leave a comment.james D.
Customer did not leave a comment.Laura H.
Customer did not leave a comment.Amber S.
Customer did not leave a comment.Thomas R.
Customer did not leave a comment.Bruce S. | First Impressions
Customer did not leave a comment.Deborah P.
Friendly and helpful!GEHRIG P.
Customer did not leave a comment.Cynethia J.
Customer did not leave a comment.Michelle B.
Customer did not leave a comment.Lindsey T.
Everything was perfect ! The entire crew was kind, professional and very considerate of my needs! Thank you so much !Charlene M.
Remarkable Service. Thank you Sara and AnthonyKaren H.
Customer did not leave a comment.PAULA G. | Overall Experience
Customer did not leave a comment.ann W.
Customer did not leave a comment.STEPHEN W.
Computer down had to their phone to log in people really rude muncie'in on mcgalliard rdJAMES C.
Customer did not leave a comment.GREGORY JOHN W.
Customer did not leave a comment.Shawanna M.
Customer did not leave a comment.William T.
Customer did not leave a comment.Mark S.
Customer did not leave a comment.Brandon G.
Customer did not leave a comment.Willie E.
Great service and trucks to select from!!!Rodolfo S.
Customer did not leave a comment.Mark G.
Customer did not leave a comment.James J.
Customer did not leave a comment.william M.
Keep the employees that you currently have. They are awesomeJulie S.
Customer did not leave a comment.carrie k. | Online Move In
Customer did not leave a comment.Charlotte H.
Customer did not leave a comment.carrie K.
Customer did not leave a comment.ALYSSA L.
But never got receipt from dropping off.judi J.
Customer did not leave a comment.LARANN H.
Great place. Understanding and helpful but wished I would have gotten a receipt of turning truck injudi J.
Customer did not leave a comment.Mark B.
Customer did not leave a comment.John B.
Excellent ServiceGary C.
Customer did not leave a comment.Glenn S.
Customer did not leave a comment.Jordan G.
Everything was super smooth!!Bobbi C.
Can't think of anything that needs improvementRobert N.
Customer did not leave a comment.DERIC B.
Customer did not leave a comment.Ann M.
I think there should be more options as to renting hitches/balls for the trailers. I didn't need to purchase one, but had no other option and couldn't return. I only needed this for 5 hrs. Other than that everything went very smooth.Renee R.
To expand the GPS that you are on property instead drive closer to building than do it in parking lotMICHAEL H.
Customer did not leave a comment.JOSEPH M.
Customer did not leave a comment.Mark Q.
Customer did not leave a comment.Matthew S.
Male wasn't to friendly but two ladies was outstanding great customer serviceRobin F.
Excellent customer service!Amber J.
Customer did not leave a comment.Betty W.
Customer did not leave a comment.Brittany P.
Customer did not leave a comment.Kimberly C.
Customer did not leave a comment.DENNIS B.
Customer did not leave a comment.Cody R.
Customer did not leave a comment.James R.
I was offended that the truck I was given only had 39 miles to empty. I had to stop twice to put gas in the truck for a 25 mile round trip.Gregory B.
Was not told when I left that the key to 5he truck wasn't the original and you had to wiggle it around to be able to start the truck. And when I got to my home I had no dolly that I had requestedLaura M.
Customer did not leave a comment.derek B.
The folks there were very pleasant and helpfulGerard C.
Customer did not leave a comment.Rebecca N.
Customer did not leave a comment.TIFFANY E.
Everything is goodRonald H.
I can't think of anything at this moment in time. Everybody was outstanding at uhaul.Jim T.
Customer did not leave a comment.JOSE V.
Customer did not leave a comment.William S.
Customer did not leave a comment.Eric P.
Customer did not leave a comment.clarence A.
Customer did not leave a comment.Michael J.
I loved the guy who helped me. He had a beard and I think reddish hair....â¤â¤he was so kind and sweet. Helped me with everything I needed....he was fabulousShana L.
Customer did not leave a comment.David D.
Nice warm area. The carts were great to have. Perfectly clean.BRYON J. | First Impressions
Customer did not leave a comment.David C.
Customer did not leave a comment.Jeffrey W.
Customer did not leave a comment.Karen M.
Wait time to get serviced was not prompt like normal.John R.
The staff was very friendly and helpful. The van was just what I needed.Pamela W.
The staff got checked me out in a timely manner and were very friendlyMichael T.
Great customer serviceAlexandria K.
The truck ran badly. It kinda scared us.Daniel K.
Customer did not leave a comment.Ann W.
Customer did not leave a comment.Stephanie V.
Customer did not leave a comment.MICHAEL M.
Customer did not leave a comment.Gehrig P.
Customer did not leave a comment.Virginia S.
I liked the staff & a free month of storage, is really cool too.Jason B. | First Impressions
They were closed on Saturday when we returned it.Cindie C.
The r eff p was really helpful and politeJames M.
Customer service has always been excellent at this location!Katherine U.
Customer did not leave a comment.DJ T. | First Impressions
Customer did not leave a comment.David D. | Overall Experience
Everything was excellent!!JAMESH JR B. | First Impressions
The staff in Muncie was so helpful and is very customer-oriented.robert w. | Overall Experience
Customer did not leave a comment.PAUL M. | Overall Experience
Everyone there was very professional and deliver excellent service.Lakeisha W. | First Impressions
Customer did not leave a comment.James H. | First Impressions
Sarah at the Muncie, IN location is incredible. Friendly, knowledgeable, helpful, patient, funny, and kind.Kelley H. | Overall Experience
Nothing missing from my storage, lost my card several times did not have a problem getting it replaced, staff was very nice and helpful! I would say I was happy hate it lasted longer than I expected! Uhaul was the best, I enjoyed my stayTywondia J. | Overall Experience
This facility is the best in town. Great management and staff.Shane L. | Overall Experience
Customer did not leave a comment.Chloe G. | First Impressions
Customer did not leave a comment.Julie O. | First Impressions
Customer did not leave a comment.Madison F. | First Impressions
Customer did not leave a comment.Jasmin H. | First Impressions
Customer did not leave a comment.Joshua W. | Overall Experience
With 2 college students moving in and out of dorms, U-Haul was a great help! I rented a storage unit, moving trucks and move help for both moves and my experience was great! Thank you u haul!Jill N. | Overall Experience
We rented a cargo van last night and closed our storage unit. The employee we dealt with was rude, seemed put-out by any questions we had and her overall attitude was terrible.Kimberly S. | Overall Experience
Customer did not leave a comment.Jeff J. | Overall Experience
Customer did not leave a comment.Cheryl D. | Overall Experience
I was very disappointed when we didn’t get the unit I had reserved 2 mths prior to needing it. I had reserved the largest unit and requested outdoor access to the unit. We got a smaller one instead and was in the center instead of outdoor access.SHERRY K. | Overall Experience
Customer did not leave a comment.Marissa L. | Overall Experience
One of the guys even helped me back the truck in to the loading area! Great place would highly recommend.daniel s. | Overall Experience
Customer did not leave a comment.CARLA A. | Overall Experience
Customer did not leave a comment.Carmen G. | Overall Experience
Customer did not leave a comment.lisa P. | Overall Experience
Customer did not leave a comment.Olivia R. | Overall Experience
Customer did not leave a comment.REBECCA M. | First Impressions
Customer did not leave a comment.Carmen G. | First Impressions
Customer did not leave a comment.Gina I. | First Impressions
Customer did not leave a comment.Daniel A. | First Impressions
Very professional.PAUL M. | First Impressions
Customer did not leave a comment.Vicki M. | Online Move In
Customer did not leave a comment.heather s. | First Impressions
I had a wonderful experience! I would recommend this place to anyone!melena s. | First Impressions
Customer did not leave a comment.micheal g. | First Impressions
Customer did not leave a comment.tina c. | Overall Experience
Customer did not leave a comment.Ricky T. | Overall Experience
Customer did not leave a comment.alex b. | Overall Experience
Customer did not leave a comment.Corey W. | First Impressions
Easy process to reserve a unit. Facility is exceptionally clean for a storage facility. Love the drive in access for unloading in the rain.Julie M. | First Impressions
Customer did not leave a comment.tia h. | Overall Experience
Customer did not leave a comment.Gregory S. | Online Move In
So nice and helpful. A real fancy place!jessica m. | First Impressions
The representative that took care of me was very professional and it made my whole experience with U Haul very pleasurable. Thank God for U Haul of Morningside.Howard M. | First Impressions
Even through moments of not being able to pay, they worked with me to hold on to my things. I really appreciate themAshley W. | Overall Experience
Great timescassandra c. | Overall Experience
Entire staff was helpful and courteous. Storage facility is great.Holly B. | First Impressions
I would rent there again, if I ever need a storage space.Dianna S. | Overall Experience
Very rude employee was condescending and disrespectful to me several times in the store. Would not do business with this location again under any circumstancesJon H. | Overall Experience
I'd recommend using uhaul.ANGELA K. | Overall Experience
This is one of the finest, cleanest, safest, and most professional facilities i have used. Dr. PHIL SPEARSBetty S. | Overall Experience
Thanks really appreciate your helpCynethia J. | First Impressions
The facility and personnel were very courteous and PROFESSIONAL! Sabrina was EXCELLENT in everything. Thanks, Dr. Phil & Betty SpearsBetty S. | Overall Experience
Very helpful staff.gregory k. | Overall Experience
The staff is always friendly and helpful. I've used them a couple times and I've had good experiences each time.Lynda N. | Overall Experience
Overall it was a clean storage place. But the alarm system sounds and then goes off by itself without anyone responding. Also feel I should be prorated back some money for not using the whole month.john k. | Overall Experience
Easy and fast processKathy F. | Overall Experience
They gave me the run around on my reservationchrista w. | First Impressions
Thank you Sabrina and staff.Vincent P. | Overall Experience
I really enjoyed my time with Uhaul. Everyone was pleasant, I felt safe, and it was a breeze loading in and out my stuff.Claire D. | Overall Experience
Very nice and convenient.Nathan R. | Overall Experience
My only concern would be safety , doing some work above the building entrance with no protection for people walking below at doorway. Great experience with the truck rental and rental of a storage bayScott S. | Overall Experience
It was great! Would recommend & also would move back in at the end of the school yearAmanda R. | Overall Experience
Had a great experience with the Muncie Uhaul team. They were professional and happy to help. Facility was very clean. Trucks were well kept. Hard workers! Thanks KimKim F. | Overall Experience
Very easy experience.Michelle G. | First Impressions
Seriously, everyone was so nice and the free month of storage saved my butt.Lydia L. | First Impressions
Professional and courteous! The lady that provided me service walked in and requested to assist me as the other young man was helping someone else. Knowledgeable! Should be recognized!BEVERLY B. | First Impressions
Experience was great. The owner took care of us. She was very professional and went out of her way to help us.Don H. | First Impressions
They made it all easy!!nikole b. | First Impressions
Great service, helpful staff.Kathy F. | First Impressions
Thank youLaShona G. | First Impressions
I was contacted a day before I needed a reserved truck that I would have to pick up the truck in Anderson because it was no longer available. I was given 36 miles but not for my car's Xtra mileageDianna S. | First Impressions
Everything went smoothly and the staff members were friendly and helpful.Danka M. | First Impressions
Everyone was very nice and very helpful! Made the process very smooth, and the month free storage was awesome.Ben W. | First Impressions
Sabrina (Manager) maintains a great staff who works hard and is always working. They are all helpful and I sure did appreciate all the advice and help they gave us. Nothing but a 10/10 experience.Katherine M. | Overall Experience
It was an awesome experience and in the future if I ever need to storage again I will be back And I will recommend the storage facility to everyoneThomas D. | Overall Experience
Thank youconnie c. | Overall Experience
Great experience!Karen T. | Overall Experience
Top shelf facility, wow, customer service by far the best I have ever seen, Ms. Burns and her staff so friendly and accommodating. The climate control was amazing. Have already recommended to otherJeffrey J. | Overall Experience
Going above and beyond to help thanks for great employeesEddye H. | First Impressions
Selling a home and moving between states is stressful. Sabrina Burns went way above required consumer service expectations to help us went things did not go as planned. Please acknowledge her efforts!Vincent P. | First Impressions
Ever one was vary nice and I had a problem with my lights on my truck and thay help me get it fixed I was vary happyWestly L. | First Impressions
Everyone was so helpfulVivian Z. | First Impressions
Everyone at this location was awesome but Sara was extraordinary thanks for everything lady !Denisa A. | Overall Experience
The facility is brand new, clean and remarkably easy to use. The sign up process was quick and efficient. Moving in is simple and straightforward. Its exactly what I wanted in a self storage place.Kent T. | First Impressions
Great JOB!! Sabrina for the excellent customer service that she provided during my visit. She was very helpful d the process of renting and putting my reservation for the truck.Michelle L. | First Impressions
The guys that did my moving went over and above what needed to be doneSTEPHANIE B. | First Impressions
Excellent experienceJohn R. | Overall Experience
Sabrina was very courteous and patient. I appreciate the fact she was very informative.Carolyn L. | First Impressions
All staff was friendly. Like the large area to back into to offload and load items.jane l. | Overall Experience
Overall a great experience.joseph m. | Overall Experience
The staff was friendly and very funny.The units are clean,and well planned out.So far great experience!Amy Y. | First Impressions
It really met my needs at the time.Zachary C. | Overall Experience
Very good facility. Two small spots of dirt was on the floor of the storage units prior to move in. Otherwise the facilities were clean and great. The staff was courteous and professional.johnny L. | Overall Experience
Sabrina is the bomb. Helped make what would normally be a stressful experience go smoothly. Everyone at the office were friendly and worked to ensure I had everything I needed for a successful move.Victoria L. | Overall Experience
The manager of this office Sabrina cares about her customers and it shows. She took great care of my equipment and storage needs after moving to IN from AZ. Efficient, kind and communicative.Victoria L. | Reservation
very nice staff & buildingDonna B. | Overall Experience
Staff was very friendly and helpful. I highly recommend this location. The storage shed and very clean and taken care of.Misty W. | Reservation
It was a pain to get access to the facility. People working there were rude when I was trying to get questions answered. No weekend office hours was pretty limiting.Maya M. | Overall Experience
Very convenent to the Ball State campusrich f. | Overall Experience
Sabrina provided excellent customer service and made our experience a good one.Michael H. | Overall Experience
Very friendly staff and a clean well thought out air conditioned storage facility!! Will be back to store my son's college dorm things again next summer!Donald W. | Overall Experience
quick, easy sign up and very friendly staffSharon C. | Reservation
A little confusion getting us checked in due to only being open a short time (computer system issues). But facility is brand new, building is nice and workers were really kind and very helpful!Gary M. | Reservation
The service is great. It will be much much better once the hours open up more for the customer. The carts are great!!!kimberly b. | Reservation
Sabrina and the staff went above and beyond to make our storage of our daughters wedding supplies an easy process. We appreciate the clean and secure facility and professional staff.Jennifer R. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!