Customer Reviews for U-Haul Moving & Storage of Nampa

4,363 reviews

2112 Caldwell Blvd   Nampa, ID 83651
(Bus I-84 Ne Of Karcher Mall)

(208) 467-1102

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(208) 467-1102

2112 Caldwell Blvd
Nampa, ID 83651
(Bus I-84 Ne Of Karcher Mall)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Thank you, went very smoothly without issues. Very friendly Uhaul staff and were very helpful to me since I was moving a greater distance and had lots of questions during hte move.

Leonard G. 
Rating:
4.0

Customer did not leave a comment.

Lorrie H. 
Rating:
5.0

Nothing, couldnt have been a better experience !!

Steve H. 
Rating:
5.0

James was helpful and friendly!

WILLIAM EDWARD M. 
Rating:
5.0

Customer did not leave a comment.

Keith B. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Provide the service as arranged. Be more concerned about the customers needs

Jon L. 
Rating:
5.0

The lady who checked me in was absolutely wonderful!

Maryanne J. 
Rating:
4.0

Customer did not leave a comment.

Gary B. 
Rating:
5.0

The staff is friendly and the service was outstanding.

Christopher J. 
Rating:
5.0

Totally satisfied

dale S. 
Rating:
5.0

Customer did not leave a comment.

Rick J. 
Rating:
5.0

Customer did not leave a comment.

gary B. 
Rating:
5.0

the staff was so helpful and friendly made the experience fast and easy

Abby S. 
Rating:
5.0

Customer did not leave a comment.

Jon L. 
Rating:
5.0

Make sure to keep the 2 gals working the desk at check in on 5/14/22- outstanding customer service & very friendly!

Laurie R. 
Rating:
5.0

Customer did not leave a comment.

Bob M. 
Rating:
5.0

Customer did not leave a comment.

rodney S. 
Rating:
5.0

no change needed bit I can tell you that from the time I walked in the door all three ppl were very nice and had lots of personality...It make for the waiting period bareable

Joelle M. 
Rating:
5.0

They were very helpful. I can't think of anything more they cpuld do

christopher S. 
Rating:
5.0

Nothing

Benjamin P. 
Rating:
4.0

Customer did not leave a comment.

Larry W. 
Rating:
5.0

I thought the entire process went really smoothly and appreciated the kindness of the staff!

Beaux Y. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Best uhaul in the Treasure Valley. Linda and Dixie are top notch. 10 plus. Love them gals. 💕 Thank you so much for your help. DJ

Debbie J. 
Rating:
5.0

Customer did not leave a comment.

Ronald M. 
Rating:
5.0

The u-boxes helped us load our own stuff and make sure everything was safe. Your staff was outstanding. I would recommend this to anyone moving.

Susan G. 
Rating:
4.0

Customer did not leave a comment.

Brandon K. 
Rating:
4.0

Easy return, quick. Good experience here thankfully.

Anthony G. 
Rating:
5.0

Customer did not leave a comment.

Geoff T. 
Rating:
5.0

Customer did not leave a comment.

Lori M. 
Rating:
4.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

Customer did not leave a comment.

Sreekanth Y. 
Rating:
5.0

The man that checked the trailer in for me was outstanding!

Christopher J. 
Rating:
5.0

Customer did not leave a comment.

Shannon A. 
Rating:
5.0

Customer did not leave a comment.

Kevin G. 
Rating:
5.0

Everyone was Great !

JAMES JEFFREY H. 
Rating:
3.0

Purchase a bigger yard. More room for customers to park and pick up .

Harold G. 
Rating:
4.0

Customer did not leave a comment.

Dennis T. 
Rating:
5.0

You sent me originally to a marginal dealer who was closed. Then is took me almost two hours to find another trailer. Additionally, the dealer was 35 minutes from my house. I was rescheduled numerous times before I went to the dealer.

Ron S. 
Rating:
5.0

Great experience!

richard M. 
Rating:
5.0

Customer did not leave a comment.

Derek L. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER R. 
Rating:
5.0

Customer did not leave a comment.

andrea B. 
Rating:
3.0

Need to renovate the location, there is not enough space for all the business it does.

Karl C. 
Rating:
1.0

Im still confused trying to figure out how u haul clamed i drove almost 800 miles when my entire trip was under 500 miles so you douche bags charge me again fuuuuùg you never again will i use your services what a sham ! Im already out tremendously trying to move and you gotta squeez what you can outa me. If your smart dont use uhaul theyre a bunch of incompetent crooks

Derrick W. 
Rating:
4.0

Clean the headlights or replace on the U-Haul. At night I couldn't see anything with them.

Mark L. 
Rating:
5.0

Guys were great. No complaints

Michael M. 
Rating:
3.0

Please issue spare tires or the ability to issue and return….

Jacob Q. 
Rating:
4.0

Customer did not leave a comment.

Kenneth T. 
Rating:
5.0

Customer did not leave a comment.

VICTORIA H. 
Rating:
5.0

Great service! Just keep doing what your doing

Donald H. 
Rating:
5.0

Customer did not leave a comment.

Janet P. 
Rating:
2.0

Rude

James R. 
Rating:
4.0

Customer did not leave a comment.

Jason T. 
Rating:
5.0

Customer did not leave a comment.

Andrea C. 
Rating:
5.0

Used this facility before, staff and equipment are excellent. Easy to get online reservation.

susan S. 
Rating:
5.0

Was not informed that one way trailer was a 3 day rental, returned it before I needed to and could have used it for a couple other things in town

Jason N. 
Rating:
5.0

Customer did not leave a comment.

Ian H. 
Rating:
5.0

Linda was great

Alan G. 
Rating:
5.0

Thank you for storing our goods, all good😊

terry m.  |  Overall Experience 
Rating:
5.0

Always nice staff! Very easy and convenient to rent/drop-off

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

Stan A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ciro M. 
Rating:
5.0

Dixie is wonderful!!! Great service, responsive staff! We were in and out in less than 5 minutes. If this rating had stars, I'd give her 6 out of 5.

W Don E. 
Rating:
5.0

Customer did not leave a comment.

Jean R. 
Rating:
5.0

Customer did not leave a comment.

Andy C. 
Rating:
5.0

The lady at the front desk was very sweet and helpful.

Shea M. 
Rating:
3.0

They messed up my reservation and I ended up paying more. Even though I booked it weeks in advanced. Also an employee naked Dixie was super rude and made me never want to rent from u haul again.

JACK R. 
Rating:
5.0

Customer did not leave a comment.

Chris B.  |  Overall Experience 
Rating:
5.0

The employees at this location we're fantastic. Super helpful.

Brandy M. 
Rating:
4.0

Customer did not leave a comment.

Art I.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sara B. 
Rating:
4.0

Customer did not leave a comment.

Lillian T. 
Rating:
1.0

See above.

Jonathan B. 
Rating:
5.0

The location we went to was awesome. Great customer service and quick in and out!

Melody C. 
Rating:
4.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

Mike B. 
Rating:
5.0

Customer did not leave a comment.

Leslie W. 
Rating:
5.0

Really nice people working at this location. They were also very knowledgeable and efficient. Would rent from them again. WES

WESLEY S. 
Rating:
5.0

Customer did not leave a comment.

David N. 
Rating:
5.0

Customer did not leave a comment.

Shane L. 
Rating:
5.0

U-Haul XL in 30 days or less went up $100 close to it I would not recommend them with nothing but grief for the corporate their expenses have not gone up you're not new vehicles but no I would not recommend Newhall I will try another location first

JAMES B. 
Rating:
4.0

Customer did not leave a comment.

JOHN M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RONALD P. 
Rating:
5.0

Customer did not leave a comment.

Darrell B. 
Rating:
5.0

Customer did not leave a comment.

EDWARD K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nohe N. 
Rating:
5.0

The Gentleman that helped me could be a little more customer reserved.

Rhonda F. 
Rating:
5.0

Customer did not leave a comment.

Vernon G. 
Rating:
5.0

Everything was perfect . Staff was so nice and truck was in great shape it was a very smooth transition

Lisa M. 
Rating:
1.0

Linda is extremely rude and disrespectful every time we go in. Don't know how she still has a job. The idiot who hooked up the trailer didn't even bother to tell us we needed a pin for the hitch and the trailer fell off on the freeway. Worst location in the valley. Y'all should be embarrassed by the staff you have there.

Ryan A. 
Rating:
5.0

Very helpful they connected everything on the trailer and my wiring harness wasn't getting the connection correctly but they cleaned it up and got it working

Charles S. 
Rating:
5.0

Customer did not leave a comment.

Angie P. 
Rating:
5.0

Customer service is awesome also very helpful

norman J. 
Rating:
5.0

Customer did not leave a comment.

justin S. 
Rating:
3.0

Disc locks really hard to get on door latches. Really hard to maneuver large vehicles on site. Super narrow entry, packed with drop-offs. Will not use again.

JEFFREY C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

dale J. 
Rating:
5.0

Customer did not leave a comment.

william a.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

leonard P. 
Rating:
2.0

Over priced storage units, and unfriendly staff that let our alarms go off every time we came because they didn't give us a code to the second storage unit or fix the remotes. We also didn't have access to the second storage unit online and could not pay it without waiting on the phone for twenty minutes, and they refused to fix that either. They also made us drive thirty minutes to Boise to drop off equipment so they wouldn't have to. There's no good parking, and hard to get into and they put both of our storage units far away from each other. The only thing convenient were the carts. Disregarding the dirt turn around gravel area in the back that got something in my new tire. Not to mention the inside of the facility lights automatically turn off if it doesn't sense anyone for maybe ten minutes, when I was in the back of my storage unit on top of some things and fell because they neglected/failed to tell me that. Overall below average storage facility due to the inconveniences, damage and staff otherwise it's a clean facility. I've even tried calling them or going in to fix some of these things but nothing worked.

jason k.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

I am very happy with the decision to rent my storage from you!

Randy H.  |  First Impressions 
Rating:
5.0

Linda and the entire team are the bees knees! I highly recommend Uhaul Moving & Storage of Nampa.

Julien R. 
Rating:
4.0

Customer did not leave a comment.

THOMAS K. 
Rating:
5.0

Customer did not leave a comment.

Dennis A. 
Rating:
5.0

Customer did not leave a comment.

Maggie F.  |  Overall Experience 
Rating:
2.0

Staff was short with me, rude, and wouldn’t even look at me. When I called to ask why I was charged an extra $25, the guy spoke to me like I was stupid. Do not appreciate.

Laura M.  |  First Impressions 
Rating:
4.0

We had mechanical trouble and was on the phone with road service for 2 hours with no one answering the phone. Went back to the truck After starting the trouble lite went off. We went ahead and continued home hoping the truck did not fail worried the whole way 450 miles also arriving home in the dark because of the 2 hour delay in Kingman Az

GARY F. 
Rating:
5.0

Both Manager and Assistant Manager were amazing!! So friendly, very knowledgeable and hard working. They went above and beyond to make sure we were taken care of. If you are looking to rent a U-Haul or use their storage, you’ll never find anything better than this location. Highly recommend.

Peter G.  |  First Impressions 
Rating:
4.0

Customer service was not personable at all.

Lori J. 
Rating:
1.0

Upset that you guys switched the drop-off location. I had to re-pickup the transport and then deliver to this location. Very annoying.

Jeff P. 
Rating:
5.0

Everything was great. The staff were awesome. If I need storage again. I will be back

Weslee W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carmen N.  |  First Impressions 
Rating:
5.0

Thank you for your good service 😊

Lori Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

denielle r.  |  Overall Experience 
Rating:
5.0

The staff was courteous and helpful. I accidentally left a bag in the truck and got a call immediately. Thank you for making our moving forward experience a breeze.

Brian M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Don U.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Q.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jose C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Laura L.  |  Overall Experience 
Rating:
5.0

Great staff and very knowledgeable. Manager/staff was 5 star.

Scott L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linda J.  |  Overall Experience 
Rating:
3.0

When calling for a check out date, I was checked out before I was able to say the date I wanted to be checked out on. This forced me to find another location to store my trailer for 10 days. Other than that, everything was great!

Jerry H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kaytea G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Eddie B.  |  First Impressions 
Rating:
5.0

Wonderful people and facility. Thank you!!

Teale C.  |  Overall Experience 
Rating:
4.0

For some reason I was charged $57 and there is no explanation on the paperwork

Kimberly B.  |  First Impressions 
Rating:
5.0

The staff was super friendly & very helpful I will recommend this facility to everyone ❤️

marisa c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas L.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lynne C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Coleton S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jenny c.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Andrew C.  |  Overall Experience 
Rating:
5.0

The facility is wonderful the staff is one of the greatest that I've dealt with.

lori w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly O.  |  First Impressions 
Rating:
2.0

The lighting for larger units is not good. It’s hard to see when inside and towards the back of an individual unit. We had to use a flashlight.

Athena S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KRISTEN A.  |  First Impressions 
Rating:
5.0

The Nampa crew has always been attentive and responsive. The covered RV storage area is great except it needs blacktop. RV's get pretty dusty!

BILL H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RON B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stan A.  |  Overall Experience 
Rating:
5.0

AlLL employees are excellent, professional, and very friendly. It is an exceptional business! I highly recommend the Nampa, Idaho store to meet your moving ond or your storage needs.

margaret s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laura L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rick d.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MACKENZIE G.  |  Overall Experience 
Rating:
5.0

I done everything over the phone haven't actually been to the location yet , we live in Fairbanks Alaska . Friends Carl & Nancy Tompkin's have their motorhome there and said the operation was top notch !

kent k.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dale M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cinnamon M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cinnamon M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jordan H.  |  Online Move In 
Rating:
5.0

They were vey friendly and helpful

MICHELE S.  |  First Impressions 
Rating:
5.0

Thank you! Fabulous service 🙂

Lori Y.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michelle b.  |  Overall Experience 
Rating:
2.0

Facility is dusty, spaces are too close together and there is no wash area.

gary s.  |  Overall Experience 
Rating:
5.0

They were very friendly and helpful

Sarah W.  |  Overall Experience 
Rating:
5.0

I had the best service all the way around. Everyone from beginning to end we nice an accommodating. Being stressed with a move out of State, everyone at Uhaul made it so easy for me.

marisa w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daryl G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christina F.  |  Overall Experience 
Rating:
5.0

Best all-around storage experience I've ever had.

Jacob H.  |  First Impressions 
Rating:
5.0

They were The nicest people to deal with

Sarah W.  |  First Impressions 
Rating:
5.0

I very happy with the large storages for RV/Trailers.

Juan V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Taffani h.  |  First Impressions 
Rating:
5.0

Your staff was very friendly, helpful and welcoming. I enjoyed the check in process. The facility is well organized and my storage unit clean.

Juliann H.  |  First Impressions 
Rating:
5.0

This facility has excellent parking for large rv’s.

Carl T.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Andrew C.  |  First Impressions 
Rating:
4.0

Staff was great. Price was right. Needs were met. Had unit few days was all. Easy no hassle check out.

Julie C.  |  Overall Experience 
Rating:
5.0

Wonderful staff , friendly and great to work with. My stuff was secure and safe. Renting trucks and equipment was a breeze. I would recommend them as well as rent from again.

Tania W.  |  Overall Experience 
Rating:
5.0

Everyone was kind considerate and thoughtful Thanks

sandra c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

amanda t.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kaitlyn W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHARON R.  |  First Impressions 
Rating:
4.0

Competitive prices and climate control units help preserve my items in storage.

greg M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Larry W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dave h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANNIE c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lorene R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debbie L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Velinda S.  |  Overall Experience 
Rating:
5.0

Both Linda Hudson and Dixie were wonderful. Very thoughtful, kind and professional. Iam a Real Estate Broker and will recommend U-haul Center in Nampa to all my Clients Thanks again!

sandra c.  |  First Impressions 
Rating:
5.0

Easy to find & everyone was helpful & freindly. Manager Linda Hudson was a big help with great attitude, a real pleasure doing business with her & the facility.

terry m.  |  First Impressions 
Rating:
5.0

Outstanding staff !!

cordell e.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph G.  |  First Impressions 
Rating:
5.0

Great place!!

Tammy W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James K.  |  Overall Experience 
Rating:
5.0

Dixie and the store manager are amazing!!! Had my storage unit for almost 2 years wouldn't go anywhere else!!

CRYSTAL R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daryl G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOSE E.  |  First Impressions 
Rating:
4.0

I was a little disappointed that I was booked to have a 10X20X10 but when I went to check in, they said they only had a 10X15X10. I was a little worried that everything would not fit but we made it fit and worked out fine.

Lisa R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexandria L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maggie F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lydia G.  |  Overall Experience 
Rating:
1.0

The person at the desk couldn’t leave to show me the unit and when the other guy came in he didn’t offer to show me the unit. The unit was way to small and I asked him to refund my money, which now I have to take the time to go down there and argue with him for not crediting my debit card. The question I have is, is this owner incompetent or is he trying to pull a fast one on me because I made him do a little work to credit my debit card a few minutes before closing. He brought this on himself by not allowing me to go check out the unit before paying for it

terrance n.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David G.  |  Overall Experience 
Rating:
5.0

Best ever

robert f.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John B.  |  Overall Experience 
Rating:
5.0

Everything was great. I'd reserved a storage unit online and when I arrived on the scheduled date everything was ready for me.

Thomas F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Heather F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BARBARA S.  |  Overall Experience 
Rating:
5.0

Everyone here is very helpful and nice. I am very happy with our choice to store at this facility.

MACKENZIE G.  |  First Impressions 
Rating:
5.0

Everything was treated like professionals excellent

ROGELIO I.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Heather F.  |  First Impressions 
Rating:
5.0

Very kind and helpful especially Linda.

lejean m.  |  First Impressions 
Rating:
4.0

The Ladies that work there are extremely sweet and down to earth ... They work very hard and very well together..

jamie l.  |  First Impressions 
Rating:
1.0

The customer service was horrible I had a regional manager named Scott yelling at me and talking down to me over me to bring the chair next to me also when looking at the receipt they are still trying to call me for the doll even though the dark the tale of your three morning it's okay if you need to drive can a horrible experience

Hillary N.  |  First Impressions 
Rating:
5.0

I had a good experience with Linda and all other employees at this facility.

Douglas V.  |  Overall Experience 
Rating:
5.0

The manager and staff here are very helpful and knowledgeable. The facility is always very clean and well lit. The price per unit here is definitely great compared to others. If I ever need the use of storage again I will definitely come here.

Krestin B.  |  Overall Experience 
Rating:
2.0

All was fine until check-out. I was only 6 days into a monthly charge and absolutely no prorated refund. No discussion of even a partial month's credit. All I got was "the contract says..." what a bunch of crap, not pro-rating charges. Then after I realized it and asked for my unit back I was told I would have to pay for another month. So now you can re-rent my unit and get paid twice. I will never ever use Uhaul again. You totally smell of GREED.

Jeffrey D.  |  Overall Experience 
Rating:
5.0

I had a good experience and I would recommend this uhaul place to others

DOUGlLAS V.  |  Overall Experience 
Rating:
5.0

The customer service agents where wonderful, friendly, knowledgeable and best service I experienced! I had been to three other storage facilities and your unit, truck and reps where hands down the best I had to deal with. So thank your reps. Sincerely; Tania

Tania W.  |  First Impressions 
Rating:
5.0

Linda was a blessing! Professional, courteous and knowledgeable!

BARBARA S.  |  First Impressions 
Rating:
2.0

Linda made it a great experience. Will go back there when needed.

JOHN D.  |  Overall Experience 
Rating:
5.0

Thank you

kylynn j.  |  Overall Experience 
Rating:
5.0

You guys were great! We had a rough move and you accommodated with the storage and went above and beyond with friendliness. Made our transition much easier! Thanks!

Tami C.  |  Overall Experience 
Rating:
5.0

We came to U-Haul to store our RV. The staff (Dixie, James, and the manager Linda) were all extremely nice and helpful and made our move-in experience very easy! We would highly recommend this facility to anyone looking for a nice, clean place to store. And the bonus to that? Really nice people to work with!

tina c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sean B.  |  First Impressions 
Rating:
2.0

The storage facility itself seemed safe and well lit. However, the staff was incredibly rude. The man who initially helped us with our storage rental had no kind tone at all. There was no pleasantness and he was very abrupt, seeming annoyed that we were even there. His communication skills were severely lacking and when I would ask to clarify something, he would snap back at me with a response. For example, my boyfriend and I were standing in front of him and my name is on the rental but my boyfriends card was on the rental. The man, while looking down, abruptly said "I need to see an ID" I asked if he needed mine or my boyfriends. He looke dup, rolled his eyes, signed and said rudely "Well, it's your name on the rental isn't it? Guess that means I need yours, doesn't it?." And then wen back to what he was doing. The attitude continued for the entire rental situation. We decided to cancel our reservation immediately due to the service. I don't want to give money to that kind of service nor do I feel comfortable leaving my belongings in a facility run by someone with that sort of attitude. We made sure to tell others not to go to that facility as well. IN addition, we also returned our 26' uhaul rental from our one way move to this facility and received rude guest service from the older lady who worked at the facility. Her tone was extremely condescending. She got in the truck and said "So you couldn't fill the tank?" I said oh itw as only at half a tank when we picked it up Her reply was very condescending tone "Well, that's not half a tank baby-girl" Um, I am a 46 year old mom and grandmother. I have a college degree and lots of life experience, I do not appreciate being talked down to by her. It was a hair of a mark under the half. We will never use this facility again.

Brandi Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

denise f.  |  Overall Experience 
Rating:
5.0

This site is by far the best. They are always friendly and the management is amazing!! They work with you every step of they way!

CRYSTAL R.  |  First Impressions 
Rating:
5.0

Linda and her team are amazing. I had a storage there for almost 14 years. Had moved away from Idaho. The storage was filled with all of my husband's things who had passed away. I had to come back to the area for a family emergency and they were extremely accommodating and helpful to me to get my storage cleaned out. Linda and her team are one of a kind and I would highly recommend her facility to anyone in the area.

ANDREA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lee G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rodlofo s.  |  Overall Experience 
Rating:
5.0

Very easy to do business with, pleasant and helpful.

Jeffrey D.  |  First Impressions 
Rating:
5.0

Easy to work with

Weslee W.  |  First Impressions 
Rating:
4.0

The staff were amazingly helpful and made a tough job easier. The only gripe I have is the online rental said it came with a lock for free, but I had to pay for a lock instead - you just need to match your marketing.

Tracy M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MIKE M.  |  Overall Experience 
Rating:
5.0

Linda is very nice. She was very real and honest. I liked talking to her. I can't remember her husband's name, but he went out of his way to exceed my expectations. I will rent my storage unit happily. I'll refere this business to anyone I hear that needs rental options.

STACEY S.  |  First Impressions 
Rating:
5.0

Linda is awesome

SAM B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stan A.  |  Overall Experience 
Rating:
5.0

Great facility. Friendly and professional staff!

Dean L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RON B.  |  Overall Experience 
Rating:
4.0

I know my unit was sold off and my ex boyfriend said he would be the one to take care of it but he never did. Now I'm in an odd situation. But the over all experience was great!

carolyn c.  |  Overall Experience 
Rating:
3.0

Long wait when checking in

Bianca H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DOUGlLAS V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George G.  |  First Impressions 
Rating:
5.0

Linda was great. This particular location is absolutely the best uhaul I have ever visited. In the past I have had bad experiences with other uhaul locations but this one was great. I just want you to know that Linda goes above and beyond and that this location is a good example of how I would imagine a uhaul should be run. The check in/out processes were easy and quick. The staff was helpful and knowledgeable and professional. They clearly care about the customer. I’m telling you, it is SO much better than any other uhaul I can remember ever visiting. I don’t normally leave reviews but this was such a positive experience I felt the need. Also, by the way, I was never asked to leave a review.

Nicholas I.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ruben L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MIKE M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANGELLENNA G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiavone D.  |  Overall Experience 
Rating:
5.0

good

Placido R.  |  Overall Experience 
Rating:
5.0

Lighting in storage unit would be helpful for seeing items in unit team member who checked us out was great!

Jocelyn L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paul s.  |  First Impressions 
Rating:
5.0

Great service. Linda is awesome!

paula s.  |  First Impressions 
Rating:
3.0

I paid a $60. Deposit on furniture pads and was told the co had a record so no need for me to keep receipt. No one had a record. I lost $60 deposit!

Paula S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Stan A.  |  First Impressions 
Rating:
5.0

Linda was awesome. We originally had storage scheduled at the Garden City location. When we arrived with a Uhaul truck full of furniture and a tight time frame, the manager said the unit was rented to another person, even though we had a confirmation. He shrugged it off like it was not his problem and told us to try another location. Although the second location was a lot more helpful, he also had no units. When we arrived in Nampa (30 minutes away and our 3rd attempt), Linda was extremely helpful and got us a large, clean storage unit and was very friendly and accommodating. I would recommend her Nampa storage unit to anyone in the area!

Brad V.  |  Overall Experience 
Rating:
5.0

Linda was always a help! Amazing customer service! What a great staff. Everyone was always helpful.

jessica t.  |  Overall Experience 
Rating:
5.0

Linda was incredibly helpful and made the entire process very easy! We were a bit turned around as we took a back way to get to the facility. I called to ask about pulling in as we are new trailer owners and backing up is a bit scary. Linda wasn’t able to pick up the call and I didn’t leave a message, but within 5 minutes she called me back anyhow and gave us great advice so we didn’t have to back up our rig. I was impressed! She was very professional and had a great sense of humor which our family appreciates!!! It is a little drive for us, but well worth it. We will be sharing our experience with friends and highly recommend working with Linda.

E. Chris M.  |  First Impressions 
Rating:
5.0

I loved working with the staff! They were all very friendly and helpful!

Alan D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Placido R.  |  First Impressions 
Rating:
3.0

The manager Linda was excellent and very helpful to work with. Then there are other's that need to learn customer service skills and stop being g a jerk and rude. I rented a storage unit for over six years and paid plenty for it

JULIE R.  |  Overall Experience 
Rating:
4.0

Everything was great except it was to hard moving into and out the indoor storage units.

andra S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dale M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

william h.  |  Overall Experience 
Rating:
5.0

The local representatives are beyond helpful and accommodating but dealing with the national help line leaves something to be desired as they are very disconnected.

Joyce J.  |  Overall Experience 
Rating:
5.0

Amazing! Not only did they accommodate our changes in travel, but they had a perfect sized unit and honored our 30 days free storage without hesitation! I would recommend them any day to anyone that needs storage OR a moving truck/trailer!

Misha B.  |  Overall Experience 
Rating:
4.0

Pricing for storage of my fifth wheel was (is) very reasonable.

gary s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jamie N.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Genny C.  |  Overall Experience 
Rating:
4.0

Being friendly would help. The service was good, but we were treated like one more cog in the machine. Very impersonal.

John C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Carol M.  |  First Impressions 
Rating:
5.0

We were so grateful for the grace period to get the few remaining things I had left in storage due to the Covid-19 . I had to mail the keys to my daughter so she could scramble and remove what was left! Thank you!! A dollar saved.... Were dollars for essentials!!:)

JenniferAnn W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RON B.  |  First Impressions 
Rating:
5.0

Out of all my years of renting a storage unit, this was, by far, the absolute best. Very clean and convenient. The employees and owner were always very pleasant and willing to help.

Kelly S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christiann C.  |  Overall Experience 
Rating:
5.0

All of the staff there were amazing and wonderful to work with. We especially want to give thanks to Dixie and Linda who were extremely helpful, kind, and very courteous. Thank you!

Michael B.  |  Overall Experience 
Rating:
5.0

The team at the UHaul facility in Nampa are the best we've ever experienced. We vert much appreciated their help and kindness after a very long 2 days of driving. They were a blessing to us!

Michael B.  |  First Impressions 
Rating:
4.0

No complaints. We moved our RV to a location closer to home and that's saving about $50 per month.

jill b.  |  Overall Experience 
Rating:
5.0

Staff was friendly, and my belongings were still there three months later when I moved out. Inside the facility was clean and nice.

Darren H.  |  Overall Experience 
Rating:
5.0

Everything is fine. Thank you.

Modesto D.  |  Overall Experience 
Rating:
5.0

Thanks Linda!! You were awesome!!

michael h.  |  Overall Experience 
Rating:
4.0

Always a good experience at this facility. Have rented many units and trucks over the years and won't go anywhere else.

Cathy W.  |  Overall Experience 
Rating:
5.0

All went well.

William R.  |  First Impressions 
Rating:
5.0

The manager of this U-Haul storage business was great’

Katie H.  |  Overall Experience 
Rating:
5.0

Very friendly manager and very helpful

gary p.  |  First Impressions 
Rating:
5.0

Very friendly, efficent, fast service.

Christiann C.  |  First Impressions 
Rating:
4.0

The inside staff (lady that helped me inside went above and beyond for me. I came in crying as my husband moved out and divorced me with no warning)! She was so kind and patient and helpful!

jeanette g.  |  Overall Experience 
Rating:
3.0

I got a storage unit & was all moved in, went home & logged onto uhaul.com to check my account, but there was a different unit on my account. they gave me the wrong unit, so had to move the right unit

Kimberly M.  |  First Impressions 
Rating:
5.0

Friendly and efficient

william h.  |  First Impressions 
Rating:
5.0

Thanks so much for you help. The manager was amazing.

pam j.  |  First Impressions 
Rating:
5.0

The service I experienced was over the top! Needed a 17 footer which was unavailable when I called! Within minutes of hanging up I received an email confirming my order and the guarantee on my order

James M.  |  Overall Experience 
Rating:
5.0

Nothing needs to be improved. Lisa and Dixie were 2 of the most amazing and helpful women. They answered all of my questions and concerns.

erin c.  |  First Impressions 
Rating:
5.0

The best experience ever.

veronica l.  |  First Impressions 
Rating:
5.0

This is a busy place but the staff is always professional and courteous.

sondy u.  |  Overall Experience 
Rating:
5.0

US Veteran Brad, you are the best! Awesome service, he cleared up all my confusion and provided me with great solutions. You made my move easier for sure! Thank you so much! I appreciate your help!

Alan G.  |  Overall Experience 
Rating:
5.0

Very helpful staff. Explained everything to me. :)

Renee M.  |  Overall Experience 
Rating:
4.0

The location is in such a place as it is sometimes difficult to get in. The parking is too limited, but everything else is ok

leslie h.  |  Overall Experience 
Rating:
5.0

Linda Hudson, General Manager, and her staff in Nampa, ID could not have been kinder nor more helpful. The next time we are in need of equipment to move items we shall definitely use UHaul.

RICHARD L.  |  Overall Experience 
Rating:
5.0

Friendly and helpful people.

Michelle H.  |  First Impressions 
Rating:
5.0

My experience was excellent.

janine p.  |  Overall Experience 
Rating:
5.0

Linda was awesome and helpful!

David B.  |  Overall Experience 
Rating:
5.0

Perfect customer service, can't get better than perfect.

Ruben R.  |  Overall Experience 
Rating:
4.0

past due charges & fees waved when i moved out, made up for the mileage overcharge & blanket (which i never used) charge on the truck i rented, & the miscommunication. great friendly staff too.

mike T.  |  Overall Experience 
Rating:
1.0

In my opinion if uhaul is not willing to issue a partial refund on their prepaid units (you have to pay for the month in advance) then they should not be allowed to rent out the unit ASAP!

MICHELLE P.  |  Overall Experience 
Rating:
5.0

Nice, friendly staff...very helpful.

beth b.  |  First Impressions 
Rating:
5.0

Very friendly staff and easy to work with

Christopher P.  |  Overall Experience 
Rating:
4.0

Excellent service. Thanks

David B.  |  First Impressions 
Rating:
5.0

Mind blown by the amazing customer service, and attention to detail paid. I would highly reccomend this location to anyone looking for storage or a rental truck.

Ben R.  |  First Impressions 
Rating:
1.0

They are rude and very unprofessional. I would rather drive to Boise then go back to this location. I will be taking my business somewhere else.

crystal d.  |  First Impressions 
Rating:
4.0

The lighting in my unit needed to be fixed because there's no sensor where it would turn on where I was at you have to walk through the end of the hallway and that needs to be attended

Thomas K.  |  Overall Experience 
Rating:
5.0

We had an excellent experience. The storage unit is clean, climate controlled and the best storage unit I've ever used. The price is very good and very fair. I highly recommend them.

Carol M.  |  First Impressions 
Rating:
4.0

I felt that your representative was overworked. He was alone and there was quite a few of us waiting.

Iris G.  |  First Impressions 
Rating:
4.0

Satisfied

Joan M.  |  Overall Experience 
Rating:
5.0

The handsome gentleman that helped me was very helpful, answered all of my questions, got my unit ready to go and his customer service was excellent.. Much appreciated. :)

sydnie c.  |  First Impressions 
Rating:
4.0

Seth was extremely helpful & went above expectations

meagan r.  |  First Impressions 
Rating:
5.0

Great location

LINDA M.  |  Overall Experience 
Rating:
4.0

They did a nice job setting me up and answering my questions it was all positive

James S.  |  First Impressions 
Rating:
5.0

Very friendly and helpful

Keith M.  |  First Impressions 
Rating:
5.0

I was very impressed with the cleanliness and security of the storage units.

Brian T.  |  Overall Experience 
Rating:
5.0

Always enjoy working with Linda and her crew. They go above and beyond each time.

SHAWN T.  |  Overall Experience 
Rating:
5.0

Very helpful and friendly staff

Rob S.  |  Overall Experience 
Rating:
5.0

Excellent service, met my needs no matter what. Great manager, and assistants very trustworthy business.

PHYLLIS E.  |  Overall Experience 
Rating:
5.0

Very nice, very helpful.

Nancy M.  |  First Impressions 
Rating:
5.0

Very good place to rent from

denita s.  |  Overall Experience 
Rating:
5.0

A++

BRIAN M.  |  Overall Experience 
Rating:
4.0

They are great and very helpful

Debra G.  |  First Impressions 
Rating:
5.0

Would highly recommend this facility!! Great customer service, excellent facility. Definitely 5 star🌟🌟

Aimee M.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful

Elizabeth H.  |  First Impressions 
Rating:
5.0

The General Manager is very helpful.

Jared C.  |  First Impressions 
Rating:
5.0

Linda and her crew were wonderful! As with most moves, things became hectic and Linda gave us great prices, practical advice and more than that, the customer service at this business is outstanding!!

Robert O.  |  Overall Experience 
Rating:
5.0

The team at this location went above and beyond to help my family get my belongings into storage. I can't wait to move there and meet the staff they were incredible.

Aimee M.  |  Reservation 
Rating:
5.0

Great staff thanks!!!

Don M.  |  Overall Experience 
Rating:
4.0

a

Bob S.  |  Overall Experience 
Rating:
2.0

I was not satisfied with my experience my uboxes were late, and no one contacted me to inform me as to when they would arrive. It was an inconvenience to have people at my home ready to unload and h

kyle j.  |  Overall Experience 
Rating:
3.0

Everything was great until we moved out. That is not the correct move out date. I called and spoke with a lady. And we moved out on 10/19. The lady working there that day was extremely rude

Lisa D.  |  Overall Experience 
Rating:
5.0

Great service.

Feal P.  |  Overall Experience 
Rating:
5.0

Outstanding customer service.

WILLIAM R.  |  Overall Experience 
Rating:
4.0

Delivery of ubox went smoothly. Pickup of empty ubox went so smooth I didn't even hear them pick it up. Would definitely use uhaul/ubox again. Would use helping hands again for load/unload of ubox.

Beatrix F.  |  Overall Experience 
Rating:
4.0

Very helpful staff. Back of the lot needs to be cleaned up

Peter H.  |  Overall Experience 
Rating:
5.0

great service

Carolyn M.  |  Reservation 
Rating:
1.0

Website allowed me to make a reservation, had me pay for it, but then I learned there wasn't any space available. This needs to be fixed. Not the fault of the storage facility, a technical issue.

Resa C.  |  Reservation 
Rating:
5.0

Great customer service. Thank you!

KATHRYN R.  |  Overall Experience 
Rating:
5.0

Great service done with no fuss. Very professional Mgr. Linda gets everything done when you need it . Best U Haul service I have ever experienced.

PHYLLIS E.  |  Reservation 
Rating:
5.0

Thank you uhaul for being so very nice holding an item we left until we could pick it up not many places would have done that. You guys are Awsome

john l.  |  Overall Experience 
Rating:
4.0

Very nice helpful people. Refund process a tad long but taken care of but 4.00 short however. Not cool. Will consider renting in the spring when we will be making our move.

STEVE C.  |  Reservation 
Rating:
1.0

I was rented a unit that did not exist the facility was under construction the owner of the facility was rude and obnoxious cancelled my request and dismissed me

FERNANDO L.  |  Reservation 
Rating:
5.0

There was a major issue with our rental from the California store to the Idaho store and the man in Idaho was great as we were very upset with what happened. I can commend him with a job well done.

Debbie H.  |  Reservation 
Rating:
5.0

Fast and fantastic customer service!

Stephanie N.  |  Reservation 
Rating:
4.0

Great storage facility. The only downside which is why I didn't rate it 5 stars, is the available space near the office. Very confined and congested. Otherwise it's great.

glen d.  |  Overall Experience 
Rating:
5.0

Everyone was very helpful. Thank you.

KATHRYN R.  |  Reservation 
Rating:
5.0

Great facility and helpful people! Will recommend to friends and family.

Patti T.  |  Reservation 
Rating:
5.0

Overall great experience

Angela H.  |  Overall Experience 
Rating:
2.0

When I got 2 pods, not 3, I was on the phone for 45 minutes. Near closing, worker told my dad to go past the gates and take time. Locked him in. Wouldn't come to door when I knocked on door for help.

Robyn E.  |  Overall Experience 
Rating:
3.0

we couldn't access our unit after 7 PM, or whenever we needed to. No light in the unit, hard to see anything. Raise in rent ridiculous, already too high, staff not very friendly for most part

Amy F.  |  Overall Experience 
Rating:
3.0

There's a sharp drop-off at the doorway to the inside storage facility. It was very difficult for me to get the cart in/out. Driveway is very narrow. Friendly staff, nice and clean inside.

Janis W.  |  Overall Experience 
Rating:
5.0

I was very pleased with their service

AMBER S.  |  Overall Experience 
Rating:
4.0

nice storage unit. with a good staff.

TONY H.  |  Overall Experience 
Rating:
5.0

Great service, easy to get what I needed when I needed it. Never worried about safety and security.

Heather S.  |  Overall Experience 
Rating:
5.0

This was the very best experience I have ever had renting anything. Linda was the most friendly and accommodating customer service representative. This day and age,that is hard to find. Thank you!

Jodi H.  |  Overall Experience 
Rating:
5.0

Great expierwnce. Always thete to help!

richard n.  |  Overall Experience 
No reviews have been submitted for this location.

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