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JUAN HCustomer Reviews for U-Haul Moving & Storage of New Rochelle
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The van I was assigned to, had two other vans in front with no way to get out
Noemi R | First ImpressionsOne or two of the office staff could be a little more courteous and watch their tone of voice when speaking to a customer. Service with courteousy should be a hallmark in your business.
NEVILLE A | Overall ExperienceCarina went above and beyond to help me and so was her colleague Calvin - what an A team ra re !!!
Marie B | First ImpressionsI suggest that you guys hire people that understand that they are representing your company and are responsible for helping the people that are spending money with you. The visible irritation that your staff have when you ask for assistance to check in because you rather a smooth moving process is disgusting. Apparently your staff wanted me to scan the qr code to figure out myself how to do what you pay them to do. He didn’t like that I required assistance. Also, after evacuating my storage unit because my lock was evidently tampered with, I reported to another staff member that I evacuated my unit and am ending my lease. He let me know that he would make note of it in the system. He did not, because I was called by another employee a few days later to see what I want to do because my unit was left empty and unlocked. If your staff was trained to work as much as they try to push their responsibilities on to the customers, the quality of the service at this location would improve tremendously. Also, the bathroom in the storage unit area has been out of toilet paper every single time I stopped by. Thank you.
JASMINE P | Overall ExperienceI love the hospitality overall everyone is so friendly and welcoming especially the store manager and assistant managers. I’ve never experience a good vibe as I did at this facility. This location is the best.
Latisha S | Overall ExperienceThere is criminal/stalker activity in the area where this storage is located. I came on a few occasions to access my unit, and a large SUV with darkened windows, drove up to the Uhaul curb side. The car idles and it is clear these people are watching me, as I loaded my belongings into my car. The same SUV would drive up, each time I accessed my storage. On the day I closed the unit, a man got out from the SUV, came into the Uhaul office where I was, and started shouting my last name. It was obvious that he had noted my car license plates and found out my details.
UZMA R | Overall ExperienceMr.Ventura made sure I was very well taken care of. The assistant manager was very helpful and informative and had the best customer service.
Latisha S | Online Move InRude staff and they raised the rent with abandon every few months. Not only will I not recommend U-Haul, I will actively campaign against it.
eric j | Overall ExperienceCheck-in check-out directions could be clearer/more prominent
Kimball H | First ImpressionsIt’s always clean every time I go.
IREYNA G | Overall ExperienceThe overall experience was good. The initial transaction when starting the storage process was great, the store attendant was very helpful. In terminating my storage unit, the store attendant was callous towards me, even when asking for explanation of my bill. The facility was clean and the storage unit was good. I would recommend others to this location.
Shanique W | Overall ExperienceSorry I didn’t get his name but he was pleasant and very helpful. Service with a smile
IREYNA G | First ImpressionsThe staff was very professional and an extremely helpful. Thanks
Shredene S | Overall ExperienceEveryone I interacted with was friendly and helpful - great staff. The storage area always clean and well maintained. My only suggestion is about access to the drive in bays - move the trailers and allow door 3 usage.
Donald D | Overall ExperienceI didn’t appreciate getting an email about my bill AFTER it was paid, secondly, I was given inaccurate information pertaining to if I was going to have to pay January after only being 4 days into the cycle. A different u-haul in the past didn’t charge me for about the same amount of time a few months ago. Finally, I found out I won’t be charged but initially was told I be. I hope to never need storage unit again & if I do, it won’t be with uhaul.
JENNIFER R | Overall ExperienceClosing storage account was problematic. After notifying, national uhaul office and speaking with a representative, the local facility still tried to charge me appropriately two weeks after closing.
Adria L | Overall ExperienceAll went smoothly and I would use your services again
THOMAS M | Overall ExperienceVery professional.👍🏽
derrick b | Overall ExperienceI was annoyed by the UHAUL Storage facility informing that they were raising the rent after 3months. Seemed dishonest. The staff were excellent!! Keep it up!!!
auden p | Overall ExperienceGreat experience. Drama free.
SPENCER S | First ImpressionsSome of the associates were amazing, one gentleman in particular who we first dealt with. Those that followed were not so friendly or helpful.
CHRISTINE L | Overall ExperienceI filled a formal complaint with Market Manager. And will pursue further. Horrible customer services and management.
MICHAEL D | First ImpressionsWonderful personnel
Peggy C | Online Move InJared and Ventura gave me the confidence in storing my items there and Jared made sure everything worked for me. Appreciate it all brother
JOSHUA N | Overall ExperienceUhaul asa storage is great but the billing leaves alot to be desired you can not get a statement when paying online it also does not allow you to keep more than one payment methode on your account the space is there but after 24 hrs it deletes second one also it tries to force you to automatic payment also …. Aside from that if you pick pod storage it forces you to a given building there were 2 places closer to me than what it chose ..the other issue is the website itself has a lot of redirects in it so it takes for ever to load
Michael K | Overall ExperienceThe staff was kind and courteous facility was also clean and well maintained.
Nordialee G | First ImpressionsArrived early buteft. 2.t hours late due to customer service trying to help multiple ppl instead of helping one at a time- I spent 2.5 hours there to get storage this is horrible.I expressed I was tired yet was disrespected. Given a top access storage to climb a latter when my gray hair is visually apparent.
Dawn W | First ImpressionsOverall great and convenient experience. Clean and safe facility. The only negative is the app and website did not work to initially pre pay and confirm purchase of room, so we had to argue a little for the “free lock” promotion since you only got that with completion of the reservation online.
Chari A | Overall ExperienceVentura was professional ,friendly and knowledgeable. I appreciated his customer service skills and salesmanship. He is an asset to your organization and the deciding factor in using your company as opposed to your competition. Cynthia Bailey
CYNTHIA J | First ImpressionsGracias por haber hecho parte de mi negocio por tantos años y cuidar mis cosas de la mejor manera . Gracia gracias gracias
YANYP B | Overall ExperienceClean facility and great staff.
Joy T | Overall ExperienceMuy bien todo
BLANCA M | Overall ExperienceThe entire team at this facility especially Ventura and Jarid treat me like family and that’s what uhaul is all about. My neighborhood dealer!
JOSHUA N | First ImpressionsMy climate controlled unit is not climate controlled The lock was not in the unit. I need to have the climate controlled I reserved and now I have paid to move items in
ANTOINETTE A | Online Move InIt was an easy experience. The only issue was we were in the auxiliary area and there are only 2-3 spots for loading or unloading. I think they need more
Randi K | Overall ExperienceI used your facility for almost 21/2 years, I guess I was satisfied. Thank you
Carol F | Overall ExperienceThe frequent rate increases are a significant issue
Deborah W | Overall ExperienceVery helpful employees
Adria L | First ImpressionsIt’s extremely hot in the storage area. Once you go pass the sliding doors, it’s super hot. I sweat during each visit because Uhaul continues to keep it on heat when it’s an average of 65-70 degrees outside now that we are in spring. Also my lock my was jammed yesterday and the customer representative did a great job with helping me. We both struggled trying to get it to lock/secure until he came back with the hammer and was able to lock it.. He stated he would put in a work order to get my locked fixed for unit 3263.
Asia H | First ImpressionsLove this storage complex
Alecia D | Overall ExperienceGreat
JOHN C | Online Move InThe team at this New Rochelle location has been top tired since I first met them. Their customer service is always outstanding. This is why I often refer people to do business with them. Also, the facility is always clean and whenever I have needed to use any of the bathrooms, they have been clean which gives a different level of comfort. They get an overall 10 out of 10 from me, I’m thankful for their professionalism and their kindness.
Jesuise R | Overall ExperienceBruce was very helpful when I arrived to U-haul. Customer assistance at this location was very good, glad I came to New Rochelle for my storage needs.
Gianella O | First ImpressionsPricey.
CHRISTINE W | Overall ExperienceJahrid was wildly helpful. Perfect employee. Pay them more.
Allison P | First ImpressionsVery pleased
Paul T | Overall ExperienceThe Staff was very helpful during my move.
ANTHONYL G | Overall ExperienceStaff was hot or miss with friendliness. It was a good price when I started but the increases got out of control. There has to be more done with pest control, it was absolutely DISGUSTING when I cleaned my unit out! There were dead mice, the amount of mice and rat dropping were astonishing. Rats ate through my clothes, and many things were ruined due to the lack of climate control.
Jami R | Overall ExperienceThe only thing wrong with storage space was the price kept going up like every eight months not good And another thing trying to get into the garages to get access to your storage. There were always U-Haul blocking or somebody’s blocking trailers not good. As far as the place being kept clean and neat, superb excellent
Harriet L | Overall ExperienceNice facility and helpful staff
Katherine M | First ImpressionsEverything was fantastic and if I ever need a locker I’d come back again, thank you to your professional staff and excellent facility
Matthew S | Overall ExperienceI was hoping the hours of operations were a bit longer and open a bit earlier. Maybe open at 5am, for those who work very early and close at 11pm
Camila M | First ImpressionsThe person that help me was the best.
SERVIO O | First ImpressionsWhen I first got there, I was slightly annoyed. I was going through a moving process and it was raining cats and dogs. Ms.Gordon at the Beechwood location in New Rochelle New York was very nice and pleasant. She changed my mood. She was polite and calm. Even though it started to get a little crowded, She made sure she finished up with me Explaining everything about the storage and the U-Haul before moving onto the next customer that’s customer service at its best 👍🏾
LOGAN B | First ImpressionsHad a great experience at the Uhaul facility in New Rochelle. Had all my questions answered and received great customer service.
Danielle E | First Impressionsthank you
Dee R | First ImpressionsThe manager at newrochelle was very understanding in the miss communication of my reservation that Customer service stated but other than that Customer service should get service correct
STACEY M | First ImpressionsI was really glad with the U Haul storage, i would gladly recommend it .
Patricia F | Overall ExperienceMs. Gordon was incredibly helpful!
Kate F | Online Move Inchecking in was was easy.the place is very conenient for me. I greatly appreciated the staff who helped me getting situated
MICHEAL N | First ImpressionsJason from Middletown Nj. And JARED FROM New Rochelle was AWESOME!!! Thank yous 10 stars!!!
evelina c | First ImpressionsStaff was friendly and helpful
Julio P | First ImpressionsEverything is so easy thank you
Jose P | First ImpressionsAll was fine.
mona C | Overall ExperienceVentura is very helpful.
Caroline K | Overall ExperienceVery accommodating
Stevan F | First ImpressionsOMG. The attendant Jerry is the best. I loved be helped by him. Thanks Jerry. I give him 5 stars.
HOZANA M | First ImpressionsStaff are helpful and very helpful BUT it’s getting too expensive
Rosana F | Overall ExperienceThe entire staff was very helpful
KAWANNA W | First Impressionsseamless move-in. loved the courtesy cart to make it even easier. have to admit it was alittle spooky as it felt like I might be the first person to move into the new section of your facility.
Jennifer K | First ImpressionsExcellent!!
ALEXANDRALEI C | First ImpressionsIt was raining, so the covered parking access was great.
Thomas F | Online Move InExcellent experience.looking forward to using your services. Soon
Roxanne R | Overall ExperienceThe light in front of my storage unit was out, for at least 6 months. (It was out when Ieft).
Jameson F | Overall ExperienceI Really Appreciate THE WHOLE TEAM THANKS Mr. VENTURA YOU’VE BEEN A PLEASURE DOING BUSINESS WITH greatly appreciate your locations efforts and professionalism YOU GUYS TOTALLY ROCK!! My deepest gratitude 🙏. Peace and love to you all!
Fatima H | Overall ExperienceMy code didn’t work the first day and the manager allowed me to use his until mine was input into the systems. THAT is great customer service!
Christopher C | Online Move InVery happy with the whole process!
KURTW C | First ImpressionsIt was as easy a 1 2 3 .thank you
PETER M | First ImpressionsCourteous and friendly staff and very secure feeling environment
Rosemarie B | Overall ExperienceIt’s sad for me to have left this storage unit. As it turns out I needed more space but this facility did not have availability for a bigger unit therefore I had no choice but to leave. The staff was more than accommodating and I would recommend this unit to anyone that needs one. Thank you for all the great service.
Elizabeth G | Overall ExperienceThis U-Haul location provided the best customer service I've experienced in the two plus years that I've been a customer!!! The manager and his staff were friendly, patient, knowledgeable and very accommodating during my move in. I would highly recommend U-Haul of New Rochelle for your moving and storage needs.
Gaelle W | First ImpressionsI was disappointed that the location was not climate-controlled, and also that each storage. unit was not lighted individually. There weren't any trash receptacles located nearby, either.
Anthony S | First ImpressionsWas ending my time with hail When emptying out the unit it had a lot of water I still had two more weeks before I needed to get out. But when I saw the water removed all items manager was not available called six times no answer was told he always answers his phone. Will await a phone call from him Monday, August 8, 2022 otherwise I will be writing a letter to the corporate office
MARYELLEN S | Overall ExperienceI like servis
Eric P | First ImpressionsI managed to misplace my key. Would be great if we could have combination locks, especially where we could create the code!
Sandra M | Overall ExperienceEverything was perfect 👍 thanks for you business and for all the workers
Amer S | Overall ExperiencePrices for the units keep going up not good
Harriet L | Overall ExperienceThe price kept changing going up.
Kila R | Overall ExperienceVery very good service
MIGUEL A | Overall ExperienceN/A
RAFAEL A | Overall ExperienceStaff was great everything was good
Harriet L | First ImpressionsAll staff are pleasantly professional and helpful, always going above and beyond call of duty
Antoinette B | First ImpressionsThe young man who signed me up I believe his name is Antonio or tony was very thoughtful and kind thanks
Judith C | Overall ExperienceEasy, clean, helpful staff. Great place!
Julie C | Overall ExperienceSpecial thank you to Ventura professional Friendliness Best manager! Lose him and this place would be lost! I really had a great experience and would recommend visiting this uhaul just for this respect and pride he shows for your company. Thank you again Ventura
Brenda G | Overall ExperiencePolite, friendly and helpful! One small glitch that was resolved with one phone call. Highly recommend!!
Joseph D | Overall ExperienceChoose what I need for my stuff
Rogelio I | Overall ExperienceVery Clean and well kept Facility. I have Nothing but POSITIVE things to say about this UHual facility and the customer service was pleasant as well!
CHOLA G | Overall ExperienceI had numerous issues with my check in. The 1st was with the promotion. I got an email giving me the first month free. The contract # I had to valid ate the promotion wasnt working. I then called the 1800 number to resolve the issue. I was rest assured that there was no issue and the free month would be applied upon checking into my unit. I complete d my check in online and made my reservation. When I arrived at the facility to check in in was told the promotion ended. At took 2 representatives to finally fix the issue. After resolving that issue, I tried to go to my unit. I wasnt able to access it because the pin code in was given for the gate was incorrect. I then had to return to the deal to get my gate code reset. My check in process took over an hour. And I am a customer who registered fully online and paid in advance.
Kareem M | Online Move InVery positive overall experience, except that there was a line of people waiting to be helped by staff, and there were only two people working, one of whom was moving in slow motion (it took him 10 minutes to gather one customer's supplies, because he was finding and carrying one item at a time, when he easily could have taken multiple).
LAWRENCE P | Overall ExperienceEverything was flawless during the course of my contract. I would definitely use the service again.
Sean B | Overall ExperienceThe U-Hail facility on Beechwood Ave in New Rochelle met all my expectations. The facility was always clean and well lit when I needed to access my unit. The staff at the facility and via phone was always very friendly and helpful. I would definitely use again if needed. Thank you.
Cemella S | Overall ExperienceAlways clean and the workers are very nice and helpful!!!
Cara G | Overall ExperienceAfter almost a year and half renting various units at a time I could said that's it's being a privilege to watched Mr. Ventura, handling the daily operations of this facility. At the times he wasn't available it was a challenge getting things done in an acceptable time manner. I will definitely recommend this place to friends and family. Good luck and God bless
ELIEZER V | Overall ExperienceThe facility and employees are very nice, but the policy should be revised, because if i pay my bill on time but end up moving out before the month is over, I should of received a prorated bill. I feel taken advantage. By U-haul's policy, not the facility.
Camille F | Overall ExperienceThank you for your service.
Joanitha G | Overall ExperienceThe person that helped me was outstanding and very informative.
Charlie G | First ImpressionsI can't believe how nice everyone was, and how easy it was. I didn't get real drop off instructions except to leave the van under the return sign,.I hope no problems happened after I left bc no one inspected the vehicle and I barely used it, only 3 miles.
deena i | First ImpressionsThe staff was fantastic!
Aris M | Overall ExperienceYou send out way too many emails
Kevin S | Overall ExperienceWith everything my family recently went through, it was nice getting awesome customer service. I truly appreciate it.
Camille F | First ImpressionsNOT only would I recommend but have & the referral also availed herself of U-Haul services & was please as well
David G | Overall ExperienceMuy buena atención
Dora M | First ImpressionsI have had only positive experiences dealing with Uhaul of New Rochelle on its crew. I actually recommended a friend who now needs a storage unit due to his upcoming move . I’ve also written positive reviews for this facility and crew on Google, Yelp and their Uhaul website. Thunmbs up!
ROBES L | Overall ExperienceThe manager and staff was exceptional and went over and beyond.
Jasmine B | Overall ExperienceI had a pleasant experience renting the truck and putting my things in storage at New Rochelle U-Haul . Cool , helpful crew, and clean facility.
ROBES L | First ImpressionsReally great staff! Great service and clean facility. Im so glad I chose this location!! Excellent place!
REBEKAH G | First ImpressionsAverage because of poor customer service by Antonio. It seem he was only interested in charging the most cost he can find to customers renting trucks. It seem like he gets some kinda sales commission . He was rigid and unfriendly. Withholding info from customers to apply charges to there card unknowingly.
Rochelle G | Overall ExperienceThis facility is the most modern ,clean,secure,and has the easiest access to my unit. From just pulling up to the roll up doors and not having to get out of your car the roll up door opens automatically then once inside the bay after swiping in the dollys are there to load my property once in a huge elevator and dropped off at my floor I have access to my unit through a huge roll up door. All the while protected by cameras and a convenient two way intercom where you are in touch with the front desk in seconds. They also gave restrooms on every floor which is great. It is the best storage facility I ever rented from and I rented quite a few. But now all my storage needs will be done at this facility solely. I recommend this facility to everyone including people with disabilities such as myself.
Michael S | First ImpressionsTotally above my expectations in every way. Excellent service, friendly people, everything I needed.
ANTHONY V | Overall ExperienceOur customer service rep was extremely helpful and took his time to assist us. Knew the different units and took his time showing us.
Lori P | First ImpressionsGiselle was probably the best customer service staffer I’ve worked with. She was fantastic and a talented multitasker.
Jason K | First ImpressionsSylvia was outstanding. She was very efficient, thorough, and really nice to work with. On a busy day, she multitasked and dealt with several customers seamlessly.
Erin R | First ImpressionsI'm a first time storage unit customer and I'm very happy I choose UHaul. The staff person that helped me, he's name is Christopher. He was knowledgeable, polite and very helpful. The storage location is very convenient to get to, well lit, and very clean. I especially like being able to drive into the storage building to unload my items. This will definitely come in handy during inclement weather. Great 1st time experience. Thank you.
Cemella S | First ImpressionsStaff is very helpful and courteous.
John G | Overall ExperienceMy one and only complaint is that you are short staffed on the weekends. Everybody was waiting in line for what I saw was only one employee at the desk. You need more staff.
Christine g | First ImpressionsVery helpful staff. Phone system can be frustrating. Staff who are helping customers in the store can’t spend the time on the phone since it causes people in the store to wait. It woulsybe helpful to speak to a rep at the location and not corporate office which can cause extremely long wait times on the phine
Vickie S | First ImpressionsExcelente
Martin S | Overall ExperienceChris and Armando are the best! So accommodating, kind, professional and caring. And they both have lovely personalities to boot! I was sad to move out of my storage and say goodbye!
Jamie M | Overall ExperienceVentura and his staff were extra helpful
VENTURA P | First ImpressionsThe area where my storage room was located the motion detector lights would not activate as they should. The lighting was very poor.in this area.
Dorithy C | Overall ExperienceThe knowledge and friendliness of the staff was excellent. As I was totally surprised at how clean and accessible as the storage area was. I thought the whole facility is was extremely well thought out.
ANTHONY V | First ImpressionsFantastic customer service!!!!!
Joseph M | Overall ExperienceExcellent service from the general manager Ventura Pacheco and also from the young lady that gave me the tour to the storage unit I rented. I apologise for not remembering her name. I am very happy that your services were so convenient and made my experience of this move less stressful. Thank you again.
Elizabeth G | First ImpressionsThank you.. the drop off key is very complicated.. had staff help me out.. great service.. thank you.. Noel
Noel H | First ImpressionsThey were fantastic! The system went down while we were moving into our unit for the first time and they went above and beyond to help!!!
Joseph M | First ImpressionsVentura was very helpful and courteous!
FRANK R | First Impressionsfriendly staff
SCOTT T | First ImpressionsClean, bright, and we'll equiped with supplies. Manager, as well as other employee associates are knowledgeable, professional and helpful. I would use them again when I need it. Thank you UHaul.
Yvon S | Overall ExperienceBrought one way truck rental back at 4:55 pm on Sunday, 3/8/2020 and as if 9:30 am on Monday, 3/9/2020 the truck has not been checked in and no receipt has been emailed. Made multiple phone calls to customer service. Still waiting on phone call from Store manager. The unit was a “handicapped” unit with just a regular 36” door not a roll up “garage door” type. Made for storing items very difficult.
Sarah F | First ImpressionsVentura was very courteous
Jolie A | Overall ExperienceGreat service
WILLIAM M | First ImpressionsVery nice rental truck and friendly people working there
Miguel G | First ImpressionsExceptional
dan k | Overall ExperienceBlair is absolutely amazing. Both last month when I rented truck and now when I rented storage unit. Informative, friendly went above and beyond. Answered every question!!!
Jami R | First Impressionscompliments to Mr. Ventora, who able worked with me (I am based in Rome Italy) to resolve a series of issues with the Meo unit N. Rochelle. Need to resolve over-payment for a pod but feel he can help
Mary A | First ImpressionsEverything went smoothly. This facility has a friendly, helpful staff and the place is spotless. Very impressive.
Thomas H | First ImpressionsThe young lady who checked me in was excellent, very knowledgeable made sure I understood everything and she was very nice.
Rob M | First Impressions.
Jason C | Overall ExperienceThe 5 cu ft storage unit suited my needs for the one month period that I needed to store things there.
Arthur Z | Overall ExperienceExcellent
Maria S | First ImpressionsStorage facility is clean and secured
Yolanda C | First ImpressionsGreat staff of people working there.
ANDREW G | Overall ExperienceReally great and helpful staff. Wish the hours were better but overall and excellent experience.
Isaac L | Overall ExperienceStaff are helpful, informative, patient and pleasant. Storage unit is clean ad easily accessible.
Elinor K | First ImpressionsLovely representative, very helpful and informative.
Isaac L | First ImpressionsI was treated excellent by the girls they did a great job informing me of all my options.
ANDREW G | First ImpressionsGreat service. Only thing that could have been slightly more helpful was that the wait to check in was a little long. But otherwise, really happy with the experience. Thank you!
Delilah R | First ImpressionsGood service, great help
Miguel C | First ImpressionsStaff right on target to meet the needs of the customers. Clean & pleasant atmosphere!!
Dorithy C | First ImpressionsStaff are very pleasant. Making sure the customer is satisfied & comfortable with your service..
Dorithy C | First ImpressionsParticularly good experience. Al that one could ask for : clean facilities, easily accessible, secure. Staff courteous . Clean toilets. I highly recommend it!
DANIEL B | Overall ExperienceAwesome team and facility! I would recommend!
JAIME T | Overall ExperienceManager was great
THOMAS R | First ImpressionsI moved from Albany, NY to New Rochelle, NY. Each facility offered very good customer service and were highly professional whenever I had contact with the businesses. Will definitely recommend UHaul
Pamela R | Overall ExperienceThe service provided by the manager and all the employees were excellent. Everyone was extremely helpful and courteous. They were patient and helped me with my concerns. Thanks guys!
Marcia J | First ImpressionsFirst time I used a storage facility, It was very good and hassle free !
Anthony J | Overall ExperienceHelpful associates .
Anthony J | First ImpressionsBrand new superbly run prestine facility. Great staff and hi tech security with immediate video access to front desk from storage area.
Patrick M | First ImpressionsVentura Pacheco, the Manager in New Rochelle was so helpful and extremely knowledgeable. Ventura's customer service skills are excellent and he went above and beyond to assist us. Ventura is terrifi
JORDAN M | Overall ExperienceGood service
RONY G | ReservationFantastic team at Uhaul New Rochelle and a great team leader.
NEIL A | Overall ExperienceI was extrememly happy with the Uhaul service
Diana L | Overall ExperienceEveryone I spoke to at this location was very nice and helpful.
Melissa M | Overall ExperienceThe only thing I would change is I would have the elevator door stay open about 15 seconds longer to allow one person to be able to load more than 1 cart into it.
Matt S | ReservationAll workers are extremely helpful and understandable. My belongings were safe and well maintained, will definitely use Uhaul of New Rochelle again in the future.
DA-SHEIANA B | Overall Experience