I called a week prior (10/09) to my pick up for a pick up truck and my u-box (10/16). However, when I went to pick up my u-box and the pick up, nothing was prepped for my arrival. I waited over an hour at the uhaul location for the staff to prep my u-box for the rain, and the u-box was not on the trailer, and the truck and the u-box was in two different locations and not hooked up. This incredibly derailed my moving schedule in Manhattan as the move in schedules for buildings are pretty stringent. This experience was not the same as my previous interactions at the New Rochelle location as this was very disorganized.
Trailer Rental & Towing in New Rochelle, NY at U-Haul Moving & Storage of New Rochelle
Moving to or from New Rochelle, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in New Rochelle, NY 10801 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in New Rochelle, NY
Cargo trailers in New Rochelle, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of New Rochelle!
Utility trailers are perfect for towing large or oversize cargo in New Rochelle, NY 10801. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of New Rochelle provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in New Rochelle, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in New Rochelle, NY online today!
Trailer and Towing Supplies
The staff was great and easy to work with.
better counter coverage as only one customer can be assisted at a time
All Staff were very helpful. It would be helpful to all if there were more staff to help customers to improve wait time.
Everything was great. Nice people, helpful and courteous.
I am a nurse, and know because of Covid 19 virus that things have changed . But logging a customer in after a vehicle return would have prevented the over charge of mileage I was charge. Rental car agencies do it all the time.
The young woman that took care of my rental was pleasant, knowledgeable and thorough. The rest of the staff was also attentive and professional.
Place is under staffed. Never can get anyone local to answer telephone. Unable to properly bill credit card
I think that the website is very misleading as to the actual charges. I don't like that the protection is automatically charged. When i reviewed the charges with the manager he took a very nasty tone with me
Excellent service from the whole team â€˜
Excellent customer service, very professional, many vehicles available, no wait and convenient parking lot to park personal automobile while renting van. Thank you.
Treat customers better
Very knowledgeable, professional, and efficient. This is now my go to place when I need to move. My best experience ever with a moving company.
The counter man though I didn't get his name was very helpful he backed me up to the trailer and hooked everything up and I was on my way in a minute
Helpful staff, well maintained equipment.
The location's printer was out of service, so I was unable to obtain a copy of my contract before departing from the facility. As a result I did not have the necessary information to know how much fuel was necessary to refill the tank. Unrelated to the facility, the web site check-out and check-in processes failed completely; I was unable (after many attempts) to upload the required photos to show that the stated fuel level was incorrect, and to document the state of the vehicle when I returned it.
Excellent customer service
Horrible experience overall...classic bait and switch! Reserved a truck with a drop off location only to be told 3 days prior to pick up that this was not available and i no longer would be charged a flat rate of $139... but now per mile...final bill was $222...almost a$100 more...never again uhaul...you guys are horrid...your phone agents are rude and vague and not forthcoming at all!
Great customer service super friendly very convenient fast service in and out
I must commend the young man who worked the desk on the morning on September 19th. He was kind, attentive and accommodating. (Unfortunately I didn't get his name!) I also commend Armando, the person handling the desk in the evening. He was equally professional, kind and accommodating. Also, the facility was incredibly clean and well maintained. Thanks for the free month of storage, too!
Very professional service
Continue your excellent service.
Got my truck in under 5 minutes, the center was clean and the best part was the associate â€” who was very friendly and nice â€” understood what I needed and made it so. Highly recommend this full service location if you want to rent a truck.
not enough drop off/return lots.
The online app is unreliable. While I did complete the deal using it, there were times when I was stymied. The people in the location couldn't help, either because their system was down. So I spent a long time on the phone to the help line, which never picked up. Finally, after re-loading, re-trying and ignoring all the error messages, I got the rental started and at the end, it was worse, but I got the app to work then, too. Both times it was looking touch or go. ONE WORD FOR YOU: RELIABILITY.