Customer Reviews for U-Haul Moving & Storage of North Toledo

2,005 reviews

1739 W Alexis Rd   Toledo, OH 43613

(567) 202-2408

View Facility Map

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(567) 202-2408

1739 W Alexis Rd
Toledo, OH 43613

Services at this Location:

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Alexis road location in Toledo is awesome.

DONALD V 
Rating:
4.0

I was happy with the service they offered And I would likely rent again from them.!

Courtney S  |  Overall Experience 
Rating:
5.0

Such an easy, seamless experience. Employees were extremely nice and helpful.

TERI G 
Rating:
5.0

Customer did not leave a comment.

KAELYN L 
Rating:
4.0

Customer did not leave a comment.

Rachel B 
Rating:
5.0

Manager was great. She even hooked up my trailer after I backed up. In an out very qucikly.

BRIAN B 
Rating:
3.0

They who assisted with hooking up the car dolly seemed to be inexperienced and they sold me an adapter for the trailer lights and it didn’t work

JERROLD T 
Rating:
5.0

Had a great experience

MARK W 
Rating:
5.0

The process was quick and easy.

DOUGLAS B 
Rating:
5.0

Wonderful staff, very helpful. Rented a storage unit, very clean and also a large truck from them. Everything was quick and easy. Would definitely recommend!

Keri S  |  Overall Experience 
Rating:
1.0

I emptied my unit and didn’t receive a refund for the days I didn’t occupy the unit. My contract doesn’t not including for time I’m not using it.

Jessica M 
Rating:
5.0

Very nice customer service.

TANIQUA L 
Rating:
1.0

Very poor experience. From having to be transferred multiple times with no resolution to the actual on site team being very unresponsive.

KARAHN S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BERNARD E 
Rating:
5.0

Customer did not leave a comment.

Mica D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PAMELA C 
Rating:
5.0

Customer did not leave a comment.

WILLIAM K 
Rating:
5.0

Customer did not leave a comment.

ANTHONY C 
Rating:
5.0

Customer did not leave a comment.

james l  |  First Impressions 
Rating:
5.0

Everyone was friendly, smiling, great fast customer service. That’s why I always return

PATRICIA S 
Rating:
1.0

Every time I rent from you I close out the storage unit bill you always charge me a extra month on the automatic billing and screws up my credit card trying to get my refund back I’m still waiting for a refund from the close out from may 12th every time this happens I will never rent a storage unit from U-Haul again

GREGORY H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DENNIS P 
Rating:
5.0

Customer did not leave a comment.

DONNA A 
Rating:
5.0

Customer did not leave a comment.

sandra b  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN L 
Rating:
5.0

The whole process was so quick and simple. The employee that helped me at pickup and drop off was excellent at his job and very helpful and respectful.Will use U-Haul in the future.

Thomas Z 
Rating:
5.0

Everything was great. Customer service especially.

DARLENE V 
Rating:
5.0

Customer did not leave a comment.

Richard B 
Rating:
5.0

Customer did not leave a comment.

Michael L  |  Overall Experience 
Rating:
5.0

Very polite staff, great experience. Rent a trailer at least twice a year to move our golf cart. Thank you for the great service

THOMAS C 
Rating:
1.0

Customer did not leave a comment.

DANIEL S 
Rating:
3.0

Customer did not leave a comment.

JEFFREY A 
Rating:
5.0

The staff was very knowledgeable and helpful!

TIMOTHY P 
Rating:
5.0

I always use this location. The staff is super friendly and the equipment is amazing. I’ve used a few moving trucks before and now I use the trailers to tell my Golf Cart.

Nicholas A 
Rating:
5.0

Thank you so much for your service and storage!

John L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFFERSON B 
Rating:
5.0

Customer did not leave a comment.

HUY N 
Rating:
5.0

All good

RICHARD D 
Rating:
5.0

Our associate was great! Friendly and efficient! Cute curvy girl with a septum ring.

Jillion M 
Rating:
5.0

N/A

WILLIAM F 
Rating:
5.0

Easy pick up easy drop off. Perfect experience

MICHAEL W 
Rating:
5.0

Customer did not leave a comment.

BYRON T 
Rating:
5.0

Knowing if ever needed again, I would, the staff was always friendly to me, thank you

teresa C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES H 
Rating:
5.0

Customer did not leave a comment.

SUSAN G 
Rating:
5.0

This location was great! I did not have the best experience with the location that I picked up from so dealing with them was a breath of fresh air. They explained everything in detail and made sure I had all my questions answered before I left. Thank you so much for the great service!

Pillar B  |  First Impressions 
Rating:
5.0

I only have a comment and the folks you have working there are down to earth, good at their job and a pleasure to work with.

WENDELL Y 
Rating:
5.0

Customer did not leave a comment.

RODNEY C 
Rating:
5.0

Customer did not leave a comment.

MARK C 
Rating:
5.0

Customer did not leave a comment.

Shawniece W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C 
Rating:
4.0

Customer did not leave a comment.

spencer b 
Rating:
4.0

Need a receipt sent please.

Cynthia H 
Rating:
4.0

Customer did not leave a comment.

WILLIAM R 
Rating:
5.0

Get your app to work or hire people to man the phones

MICHAEL W 
Rating:
5.0

Everything was good and very helpful

IAN O 
Rating:
5.0

My driver Echo was exceptional and all the staff on both ends kind and attentive. The rentals also helped me save big $ over traditional movers. And PODS as well. Thank u Uhaul. I will recommend this to everyone. Amy Adler Toledo

Amy A 
Rating:
5.0

Upset that I was charged an entire months rent for April and I let the unit on the 31 of march. I rent from uhaul all the time and I am not ok paying $200 for something I won’t use

katherine p  |  Overall Experience 
Rating:
5.0

Both employees we dealt with were VERY NICE, helpful, answered all questions. While we did not need any supplies as we were only moving a few things, I was impressed with all the things available in the store that would be really useful.

LORI S 
Rating:
5.0

U saw one bug when I was taking my stuff out. But I haven’t totally unpacked. Hope it was just a fluke

Janice D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARMELA B 
Rating:
5.0

Customer did not leave a comment.

JAMES W 
Rating:
5.0

Not a thing

ROBERT Z 
Rating:
5.0

Friendly staff and were super helpfull. When I got the trailer the young lady help set it up and waited for a couple minutes while me and a friend fixed my 4 way connecter plug in my truck. Will definitely be using this location again

ROBERT B 
Rating:
5.0

Customer did not leave a comment.

RONDA D 
Rating:
5.0

none

KEVIN K 
Rating:
5.0

Customer did not leave a comment.

Dawn P 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY D 
Rating:
5.0

Customer did not leave a comment.

Tony F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THOMAS J 
Rating:
5.0

Customer did not leave a comment.

PATRICIA R 
Rating:
5.0

Customer did not leave a comment.

JOHN M 
Rating:
5.0

Customer did not leave a comment.

WALTER J 
Rating:
5.0

Customer did not leave a comment.

Ashley D  |  Overall Experience 
Rating:
5.0

The ladies were very helpful and patient when I arrived. Great customer service!!

BARBARA J 
Rating:
4.0

Customer did not leave a comment.

FARHAN A 
Rating:
5.0

IMO nothing.

JASON L 
Rating:
4.0

Customer did not leave a comment.

ANTHONY W 
Rating:
3.0

Was very upset , got the truck and the gas light was already on. Told the worker and did not reimburse me for the gas I had to put in it from the people before

MISTY G 
Rating:
5.0

Customer did not leave a comment.

DAVID P 
Rating:
4.0

Late night drop off

GERALD F 
Rating:
5.0

Customer did not leave a comment.

SONIA C 
Rating:
5.0

Customer did not leave a comment.

Terry K 
Rating:
5.0

Customer did not leave a comment.

Rob S  |  Overall Experience 
Rating:
2.0

Was over charged 66 miles I didn’t even drive, terrible customer service, had to call my bank and dispute the charge, will NEVER recommend, and will NEVER come back!!!!! TERRIBLE!!!!!!

AZAVIA C 
Rating:
5.0

Wonderful

ALFRED L 
Rating:
5.0

Customer did not leave a comment.

CRAIG W 
Rating:
4.0

I used less than 10 miles. The gas gauge didn’t even move yet I was charged 12.50 for gas. Crazy. Plus you charge $1.09 a mile.

Michelle H 
Rating:
5.0

They young lady with the dark hair and glasses who works mornings was very very friendly and courteous. The team really seemed to work very well together from the young man on the phone in the other room who took my request to bump up my pickup time to the lady at the desk to the guy pulling up the truck. A very welcoming feeling in our world today. I appreciate you all and hope the company acknowledges you all for representing the company in such a professional and friendly way. Keep up the great work!

PATRICIA M 
Rating:
3.0

We came in at the same time another family member came it and they mixes up our paperwork. We had her paperwork and they had ours. Scary if something would have happen we could have got charged for something we did not do..

SHAWNIECE W 
Rating:
5.0

I have used this location before and will use it again. Best location in Toledo for customer service and quality of vehicles.

ELEANOR A 
Rating:
3.0

I got charged twice for one day rental I was about 10 mins late returning the truck so I dont think I should have been charged

LOUIS L 
Rating:
5.0

Customer did not leave a comment.

JAMES D 
Rating:
4.0

Friendly and fast

HEATHER C 
Rating:
3.0

Customer did not leave a comment.

MICHAEL H 
Rating:
4.0

We booked a 5x5x8 and that unit wasn’t available but a 5x5x10 was for $10 a month. The staff let us know that the system keeps letting people do that. It feels like bait and switch. The staff was great and the place is nice but we are annoyed that we have to pay more than what we wanted.

Daniel F  |  First Impressions 
Rating:
4.0

Rip off!!! Mileage is absurd amount!!! Never again

SEAN F 
Rating:
5.0

Customer did not leave a comment.

KENNETH K 
Rating:
1.0

Customer service is terrible

LOUIS E 
Rating:
1.0

Customer did not leave a comment.

Ronald S  |  Overall Experience 
Rating:
5.0

Awesome turn in experience, super people! Was hoping for a discount since we turned in two days early, but company policy is what it is. Great folks!

TIMOTHY S 
Rating:
5.0

Customer did not leave a comment.

DAVID C 
Rating:
5.0

Employees did not checkout rental return for final inspection and somehow got an extra charge that was not anticipated.

PAUL A 
Rating:
5.0

Customer did not leave a comment.

Chris M 
Rating:
4.0

After the $100 hold it’s been days and still don’t have my money back. Takes too long to get refund back

BECKY L 
Rating:
5.0

Friendly staff and helpful.

KRISTINA M 
Rating:
3.0

This was the dirtiest truck I’ve ever received from UHaul in 25 plus years of doing business with UHaul. The truck also had some kind of mechanical issues also.

TOMMAYNE P 
Rating:
5.0

Everything you need to move, haul, or store is right there.

Jay O  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Connie M 
Rating:
5.0

Great

CALEB C  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Michelle H 
Rating:
5.0

Not a thing, employees were very professional and I was in and out very quickly , picking up and dropping off. I will definitely rent from them again. Thanks .Dave

DAVID M 
Rating:
5.0

Best, most friendly and efficient staff! I really appreciate them. I will use U-haul again! Thank you.

Elaine J 
Rating:
5.0

Customer did not leave a comment.

Aaron H 
Rating:
5.0

Customer did not leave a comment.

SARAH E 
Rating:
5.0

I have nothing to share to help the location improve at this time, everyone there was great.

ANTHONY D 
Rating:
5.0

Customer did not leave a comment.

Brianna S  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Teresa O 
Rating:
1.0

Someone stole my info and used it to rent this truck

marcas a 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS A 
Rating:
5.0

Nothing. Friendly, fast and efficient. Will recommend.

JAMES H 
Rating:
4.0

Customer did not leave a comment.

Booker R 
Rating:
5.0

Customer did not leave a comment.

Bryant M  |  Overall Experience 
Rating:
5.0

The ladies that helped me where great You girls Rock Thank you so much for your help

Angela I  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathleen S  |  Overall Experience 
Rating:
5.0

Awesome, friendly service!

Cheryl K  |  First Impressions 
Rating:
3.0

The place was clean, accessible, organized, and safe and well lit. I definitely had no problems with any of that. The reason for three stars is because of a few things which were all money related. First of all they require you to buy a lock that only works on these types of doors and so once you are done, you’ll never need this lock again. Why not instead require us to give them a deposit to use the lock and get the deposit back when we are done? Secondly, I got out of my storage unit with three weeks left on the month that I had paid for and they do not prorate and give you a refund back for unused time. Those two issues and the cost of the unit itself, caused me to give it three stars.

Mike M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kim D  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

CINTHIA B  |  Overall Experience 
Rating:
4.0

I work second shift would have been nice if I could have access after midnight hours but made it work. Over all was satisfied.

Maria A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kari L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Veda F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nicole f  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AISHA H  |  First Impressions 
Rating:
5.0

I like the share with neighbors. Very helpful also the carts to help haul bigger items or many items in.

Maria A  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DERRICK K  |  Overall Experience 
Rating:
5.0

Every time I had a question, every time I went in, unsure of what the process was, the staff at Alex Road was always very helpful and kind. They even went above and beyond a few times for me. If I ever need storage again, I will be back!

nina s  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

patrick c  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pam L  |  Overall Experience 
Rating:
4.0

The online video on how to access your unit directs you to totally unrelated video on Facebook

Eddie V  |  Online Move In 
Rating:
3.0

No help with comprehension on refund

Matthew P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Anita P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tori S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cindy V  |  Overall Experience 
Rating:
5.0

Your staff is excellent

Robin S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roberta G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janice D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brandyn W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dennis S  |  Overall Experience 
Rating:
3.0

My only complaint is that for my last month I had to pay a full month rent ($150) which is high as far as storage units are concerned. There are many cheaper options available. I was only there for 1.5 weeks but had to pay a full month. I was told uhaul does not pro rate. It makes no sense to me to pay full price whether I'm in the unit 1 day or 30. Because of this uhaul will not be a option for me.

Stephan B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott S  |  Overall Experience 
Rating:
3.0

A lock was added to my storage without letting me know which wasted 5 people’s time when meeting them there after hours to pick up thing from the unit. I appreciated why they added the lock (I didn’t close latch correctly before locking it apparently) but it was not helpful not receiving any contact by staff to let me know the lock has been added.

Catherine H  |  Overall Experience 
Rating:
5.0

I love the people that work there helped me out great

JASON W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Douglas E  |  Overall Experience 
Rating:
5.0

I have always used U-Haul, and have always been pleased with the service they provide.

Diana J  |  First Impressions 
Rating:
3.0

Your prices are too high

JESSICA M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marsha S  |  Overall Experience 
Rating:
3.0

The unit I was assigned had a non functioning latch. I was offered a unit of the same size at that same facility, as a replacement. It took about 30 minutes just for the transaction to move into the replacement unit which seems longer than necessary. I will say the staff member who handled that transaction was courteous and she apologized for the delay.

Scott H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gabrielle W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William P  |  First Impressions 
Rating:
2.0

Your staff answer calls and put you on hold for hours until a person hangs up. They are not helpful and they seems mad all the time, not friendly, etc…

DENISE S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Konnor S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wendy P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

NIKKI O  |  Overall Experience 
Rating:
4.0

I wish you wouldn’t have kept changing the price. I moved for that reason only. You should have offered your clients that had units for longer periods a locked rate.

Tiffany C  |  Overall Experience 
Rating:
5.0

The guy at the desk was very helpful

corey s  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Robin C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Torie T  |  Overall Experience 
Rating:
5.0

The staff was very kind, polite and understanding. I would use u-haul in the future with no problem.

diane f  |  Overall Experience 
Rating:
4.0

Rental storage prices are too high, thus why I took my stuff out of storage

Patricia R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VENETIA M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shalonda G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacob r  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leah C  |  Overall Experience 
Rating:
4.0

Upon first time driving in to the outdoor bay, a previous tenant/current tenant that was just moving stuff left trash and lots of junk laying in the drive at the very end. Aside from that the only thing I wish was different was if there were more access drives or doors so you don’t have to push your belongings too far to your particular storage unit. Other then that it’s great!

DYLAN B  |  First Impressions 
Rating:
5.0

I was really clean and inviting

JOSEPH J  |  Overall Experience 
Rating:
5.0

Thanks for providing a secure facility.

PAMELA P  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Celeste J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Myron R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LACHUNNA S  |  Overall Experience 
Rating:
5.0

The ladies at this facility are GREAT ! Helpful and friendly at all times.

Julie h  |  Overall Experience 
Rating:
5.0

Got charged in the early morning for another months rent charged removed off the bill very happy no hassels

GREGORY H  |  Overall Experience 
Rating:
5.0

The price was high. The restrooms were exceptionally clean.

Ken E  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Deja W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

GREGORY H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chasity A  |  Overall Experience 
Rating:
5.0

Teea was so great towards me and very polite towards me even when the card machine froze up on her...not even an attitude or any comments..she just smiled and apologized for it and asked if it was ok to reboot it up and try it again..I said go ahead I'm not in any hurry or rush

Timothy T  |  First Impressions 
Rating:
5.0

I would not hesitate to rent a storage unit or vehicle from this U-Haul location. Staff were experienced friendly and helpful.

Jeff W  |  Overall Experience 
Rating:
5.0

Absolutely amazing staff

mike J  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kenneth H  |  Overall Experience 
Rating:
5.0

Super convenient, alarmed I felt super safe and they provided a lock as well.

Briana W  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

John C  |  Overall Experience 
Rating:
2.0

Charged my account the last day of rent agreement when I was turning over unit. Still waiting on refund. Should be easier way to get over charges back. They take my funds instantly.

MICHAEL S  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JESSICA M  |  Online Move In 
Rating:
4.0

U Haul automated phone system is horrible

jody d  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Jordan B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MEGAN D  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Justin V  |  First Impressions 
Rating:
5.0

Great service & staff all together. It’s the price that makes you not want to have a unit.

Kimberley J  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Donzanae p  |  Overall Experience 
Rating:
5.0

I will be using them again in the near future

Tim C  |  Overall Experience 
Rating:
2.0

Too expensive, unit too far from door

Andrea W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tanelle G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michele W  |  Overall Experience 
Rating:
2.0

Staff seemed very unhappy and not helpful one bit. Never again.

Alissa E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nina M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zandra W  |  Overall Experience 
Rating:
5.0

Had a couple of questions upon my first visit. Becka and the other desk staff were very friendly and helpful

Jeff W  |  Online Move In 
Rating:
5.0

The price increases every year are what ultimately made me move out of the uHaul facility

Joe H  |  Overall Experience 
Rating:
5.0

I had a reservation canceled. U-haul staff went out they're way to Understand my situation and still provided great service. Even though it wasn't my fault cause of the reservation everyone helped by providing policy understanding .. and end the end the drop off was excellent csr.

Correan S  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Peggy S  |  Overall Experience 
Rating:
5.0

Very friendly staff. VERY clean !!

JEFFERY C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shekita G  |  Overall Experience 
Rating:
5.0

Everything was great except I work 2nd shift and would of liked to be able to get in the unit after work but couldn't

Kennneth C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kendra b  |  First Impressions 
Rating:
3.0

They don’t answer the phone ever

Essence t  |  Overall Experience 
Rating:
1.0

Overall everything was pretty good in the over one year period where I had my unit, except something fell on my storage room unit door from the inside damaged it a little bit and you guys are trying to charge me $700 for it which is absolutely outrageous even though you guys have insurance and everything like that. Appreciate you letting me get my things out though, but I will be contacting a lawyer in regards to this.

Nicholas T  |  Overall Experience 
Rating:
1.0

When I initially signed for the unit the worker didn’t code my card right, so when I took my truck full of things to the unit after office hours I couldn’t get into my unit. I called the after hours number and they said they were sorry but couldn’t do anything to help me. I had to set off the alarms to get into my unit to unload my truck. It was embarrassing. U-Haul just said sorry and didn’t do anything to rectify the situation. I also only used the unit for 10 days and they wouldn’t give me any money back. They said we don’t do that. I will NEVER use this place again. Completely mis-managed!!

EMILY S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Trina F  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Shalonda G  |  First Impressions 
Rating:
5.0

Scott and Jane were amazing and attentive. Much better experience than in Pompano beach, FL.

Natalia T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffrey M  |  Overall Experience 
Rating:
1.0

I moved out the 26th of may tried to tell the front counter people that like I just paid for another month and now I’m moving out. Didn’t get prorated like last time for leaving early. I cleaned my unit and they wouldn’t even answer the simple questions asked

Chad J  |  Overall Experience 
Rating:
5.0

The lady who booked me was very patient about everything my card was messed up in the system but she did great with making sure I got with I wanted and needed I appreciate the service here

Deshawn E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Greg C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherri W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mercedes M  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jennifer T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Traci O  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carol b  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TIna F  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

John C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melissa M  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Shatia G  |  Overall Experience 
Rating:
5.0

Always friendly

Mary B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Francisco T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kamila L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tammie h  |  Overall Experience 
Rating:
5.0

Staff is great. Facility is clean. I highly recommend!

Donald S  |  Overall Experience 
Rating:
5.0

Cannot express enough how excellent the staff is! The facility is five star and features are one of a kind. Anyone in need of storage should go with these guys. Thank you U-Haul of North Toledo!

Spencer E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kyra C  |  Overall Experience 
Rating:
4.0

Great place

nicole f  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zandra W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sheryl M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kyra C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa R  |  Overall Experience 
Rating:
5.0

A well run operation that I would use again.

Lawrence B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES F  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Angela B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Robert R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carlos d  |  Overall Experience 
Rating:
5.0

Thank u for a great experience I appreciate all your help . The facility was great !

Michelle L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

empress s  |  First Impressions 
Rating:
5.0

Very nice facility, clean and we'll maintained.

Kayla L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chad B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tarleather C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer W  |  Online Move In 
Rating:
5.0

The facility was very clean easy to access and the staff was always very friendly and helpful.

Sandra M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

lianne w  |  First Impressions 
Rating:
5.0

Very clean facility. Staff was very nice and helpful. The best part about it was you could pull into the building to load and unload your items and use the carts for your items. If I ever need a storage facility in the future, I will definitely be back.

Kayla M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alexia P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAMARA V  |  Overall Experience 
Rating:
1.0

Way to expensive for just a below average unit, provide worth if you’re gonna charge that much

garrett k  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roosevelt C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shanika G  |  Overall Experience 
Rating:
3.0

Just don't like prices going up

Ashley W  |  Overall Experience 
Rating:
5.0

Thanks

Zandra W  |  Overall Experience 
Rating:
5.0

Very clean and appreciate the bathroom and water fountains.

Stacy T  |  Online Move In 
Rating:
5.0

If I ever have to move or need a storage facility THIS ONE WILL BE MY CHOICE. THANK YOU FOR EVERYTHING.

Donna w  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TONYA L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Margaret P  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michelle L  |  First Impressions 
Rating:
5.0

Thank you so much for your wonderful service...your company was a life saver..I will definitely recommend you to everyone who asks

elizabeth r  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Angie B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zandra W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Beverly J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adam H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kendall C  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Mary B  |  First Impressions 
Rating:
5.0

Big THANK you to Spencer for quick sign up and Military discount. Appreciate that he supports Military service.

Elizabeth S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALEXANDRA F  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

alexia P  |  First Impressions 
Rating:
5.0

They were very patient and informative. Very nice employees.

Harlene W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jamie C  |  First Impressions 
Rating:
5.0

Honestly it was a perfect experience, the only downfall was the consistent price changes.

Ryan R  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Alison F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ken D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amber I  |  First Impressions 
Rating:
5.0

Great People!

Tavares N  |  First Impressions 
Rating:
5.0

The supervisor is a very super person and his staff..would recommend to everyone..🎊🎈🎉🎈😁

Kai t  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott S  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Celeste J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathryn M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Natasha G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sheryl M  |  First Impressions 
Rating:
5.0

Never used another self storage unit

Angeli E  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHAWNA S  |  Overall Experience 
Rating:
5.0

This is the best storage facility I have worked with. They are very professional and the facility is well equipped.

ron b  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Aida S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Candace B  |  Overall Experience 
Rating:
5.0

I felt very secure and that my belongings were safe and clean. I was there for 2 years never had any kind of problem. Thankyou

Wiesje W  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

James G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Paul G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

steve h  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

steve h  |  Overall Experience 
Rating:
4.0

they couldn't stop the fricking alarm from going off every time I went to my unit!

Ray J  |  Overall Experience 
Rating:
5.0

Was very helpful in trying to figure out my needs and is willing to accommodate me if I would need more space.

michelle j  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

sandy D  |  Overall Experience 
Rating:
4.0

Needs 24 hour access

blair g  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAWNA S  |  First Impressions 
Rating:
5.0

Great people who actually like what they do so hard to come by. Would highly recommend them for transportation/storage..

Ethan B  |  First Impressions 
Rating:
4.0

The only thing that I dont feel is fare is I moved out of my storage a week after I paid the rent 128.00, but even though I had 3 weeks left of unused storage they said I don't get anything back, they dont prorate😔...is this true. 419 360 0308

Sandra H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jacalyn e  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Layton E  |  Overall Experience 
Rating:
5.0

People at the desk very helpful , and very polite

Anastacio G  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kenesha J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kimberly t  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Craig M  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Andrew H  |  First Impressions 
Rating:
1.0

The girl at the counter was rude! She did not want to show me where the truck I rented was at until her coworker told her to nor did she show me where my storage was at or how to access it! Her customer service skills suck!!!!’

Tinika W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathleen S  |  Overall Experience 
Rating:
3.0

Didn't appreciate price increase.

James J  |  Overall Experience 
Rating:
5.0

My wife and I was very pleased with our experience at U-Haul storage, the whole staff was friendly and everybody we had to deal with was always willing to help. Great Job!!

Michael K  |  Overall Experience 
Rating:
1.0

Spencer, the manager was helpful. The other worker Shelby had a poor attitude and did not relay pertinent information to me that would have saved me time and resources. However , her manager Spencer did a great job at helping me out with a lock removal and lessening my fees for my storage because I was 2 weeks late with rent. I appreciated his graciousness. The storage locks were broken and i had to move units twice. The hours were inconvenient because I had to get them to take their lock off in order to access my outside unit. At night there was no lighting. Overall there were problems and the employee Shelby made me feel so anxious about evening coming there to get things from my unit. Overall I strongly disliked the experience.

megan j  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

STEFAN P  |  Overall Experience 
Rating:
2.0

When I went to pick up my stuff in my storage I was unable to get into it with my card, nor were the two ladies working knew what they were doing and kept hanging up the intercom on me while trying to figure it out. So I just had to go into the unit with the alarm going off being their own workers didn't even know how to let me access my storage! Useless and not helpful. Then I received a charge for gas for the truck I rented and honestly when I first got the Truck there was barely no gas in the truck as it is, I'm not going to put gas in a truck that I didn't personally use up. Clearly the truck wasn't properly seen prior to me. Then the fact I received an email stating that I got a free month of storage is a joke. Rates are far over-rated and honestly services weren't that great!

Michelle P  |  Overall Experience 
Rating:
4.0

The whole staff here were absolutely wonderful to deal with extremely helpful and pleasant!

Charles B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janis H  |  Overall Experience 
Rating:
5.0

It was convenient. Wish I would have rented both of my storage units there.

Patricia C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cindy S  |  Overall Experience 
Rating:
4.0

Someone needs clean up after sloppy customers. When I was there there was all kinds of stuff left behind.

Doug V  |  Overall Experience 
Rating:
4.0

Nice storage unit but pretty expensive.

Carrie S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bruce G  |  First Impressions 
Rating:
5.0

Big THANK you to Spencer and his team. I am very grateful for the quality service and security you have that kept my valuables safe while using your storage facility

Elizabeth S  |  Overall Experience 
Rating:
4.0

The manager was very cool

Jennifer M  |  Overall Experience 
Rating:
5.0

The best

HARRY K  |  First Impressions 
Rating:
5.0

Outstanding staff..all willing to assist...

Garold D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dionne J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jordan S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JANET T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LARON W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Craig G  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lisa E  |  Overall Experience 
Rating:
5.0

I am not new to moving, and I always use U-Haul. The staff at this store was AMAZING. The best team I’ve dealt with so far with this company. I had a storage unit and then needed a moving truck for a one way out of state move. They went above and beyond to accommodate my circumstances & always gave stellar customer service!! Please give them RAISES- they deserve it! Thank you again team Alexis/Jackman!! You guys are awesome! -Brittney

Brittney T  |  Overall Experience 
Rating:
4.0

The phone # listed is not a direct line to the facility. I needed to go to the facility to get my question answered. The day I moved out the door to enter the facility was broken which caused an extra hour to load. I had hired a moving company, which added cost.

karen m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RONNIE H  |  First Impressions 
Rating:
5.0

Kassidy K, my service person was very helpful. She walked outdoors and showed me how to use the key pads. She was courteous and understanding. The facility is very clean and bright inside. Unloading my items was easy with the sliding doors and the carts directly inside. This storage facility outshines the Lock it up unit I had for only one month. I left it because it dark inside, not climate controlled, and not user friendly in any way.

Dawn K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MWANIKI J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Asia M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cindy S  |  First Impressions 
Rating:
5.0

Great customer service with many thanks to staff Spencer..Kassidy..Kyla and Blondie they really went the extra mile for me and my storage needs...thank you😁

Lynn V  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Loi T  |  Overall Experience 
Rating:
5.0

The young lady that assisted me was exceptional to be honest. She went above and beyond to help!!

Ryan R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

anthony q  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy C  |  Overall Experience 
Rating:
5.0

U-Haul helped my family and I through a very difficult time. Very kind, helpful, sweet people who work there!

Rene D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Greggory B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AARON G  |  Overall Experience 
Rating:
5.0

Highly recommend!

David W  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Charles P  |  First Impressions 
Rating:
5.0

Loved your sales lady, so professional and helpful her name was Kassidy and my first time and will tell others how super nice it is there! Carts to carry your belongings and code for safety and temperature controls!

Janis H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS B  |  First Impressions 
Rating:
5.0

The staff and management at this facility were always wonderful and accommodating. I never had a bad experience at all while storing my items from my closed business and home is this business and home for over a year and a 1/2. They also gave me a deal on 1st month's rent for both units. I had a climate controlled unit and an outside unit. Thanks. They were great I would store my things there again any day and use the vehicles calls from this facility. Can't say enough good things about them.

Miriam W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHARISE M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Whitney J  |  First Impressions 
Rating:
5.0

Using the storage unit convenient, close and clean. Love the garage to unload and to be able to use the carts big plus!!

Patricia C  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

terresa j  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lindsay s  |  Overall Experience 
Rating:
3.0

Guy inside was talking to his “bro” on the phone not helping anyone. Just kept having his conversation about stopping by after he was off in 5 hours. Then a really nice girl came in and actually helped everyone. The guy was annoying reminded me of a bird. But the storage unit was good.

Ashleigh C  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mike H  |  Overall Experience 
Rating:
5.0

The process was very easy. The staff person was friendly, informative and professional. I was impressed with everything!

MICHAEL W  |  First Impressions 
Rating:
4.0

U-Haul Moving & Storage Of North Toledo, Great store, polite & helpfu staff. Clean storage units. Very convenient location.

doug k  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Scott W  |  First Impressions 
Rating:
4.0

It was nice they had carts there for you to load up and to your unit. I was considering going with the 10x10 unit but I thought that was a little pricey.

Yvette M  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Miranda H  |  Overall Experience 
Rating:
5.0

Very Happy.

James M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brent O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew J  |  First Impressions 
Rating:
5.0

The staff was very helpful and friendly. The whole process was very easy and fast. Also the dollys that are available for free made our move in process very fast.

Lydia K  |  First Impressions 
Rating:
5.0

U haul has a very clean facility... Not once have I been to a U haul that was dirty, and every employee is very kind and helpful. If I could give (100) stars I would. Keep up the Great... Work

Dayco T  |  Online Move In 
Rating:
5.0

Everything is great just wish it was 24 7 access.

Tyler K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

steve h  |  First Impressions 
Rating:
5.0

Great job

Tonya H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LOUIS G  |  First Impressions 
Rating:
5.0

Very nice staff. Very helpful!!

Miranda H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sondra H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lee R  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Leticia A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dionne J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammi s  |  First Impressions 
Rating:
5.0

The staff at this location was professional in every aspect. Very informative about everything and very helpful. Took the time to explain and answer all questions. Excellent customer service.

Mary L  |  First Impressions 
Rating:
5.0

The reason I moved out now, was that I was going to move back east and I was packing things up and cleaning out.

Beverly W  |  Overall Experience 
Rating:
5.0

amazingly cheaper

Haley M  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Robert B  |  First Impressions 
Rating:
4.0

I'm not available lot of times during the day

Joe M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth H  |  First Impressions 
Rating:
5.0

They have worked with me on paying my storage units late when I wasn’t able to make payment. Best place to do business with!

Amy M  |  First Impressions 
Rating:
5.0

Everyone has above average customer service but Spencer and Kyla are outstanding!

Alice R  |  First Impressions 
Rating:
5.0

Liked being able to come and go when I needed. And when I needed something, there was someone to assist.

Cynthia C  |  Overall Experience 
Rating:
5.0

Love the staff Spencer the man helpful and very nice thanks so much to the whole staff

Avina H  |  First Impressions 
Rating:
5.0

Very clean, safe, and secure. 👍👍

MELANIE C  |  Overall Experience 
Rating:
5.0

It was great to see such a nice job done with this location. Everyone was always very helpful and nice. The inside storage made me feel like my stuff was a lot safer.

Tara P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHARISE M  |  First Impressions 
Rating:
5.0

Very Nice Facility. Staff was helpful and knowledgeable. Facility was clean and secure!

Timothy K  |  Overall Experience 
Rating:
4.0

price is high but is OK for me. If I decide to stay for 1 year, I will ask for 1/2 off if not I will probably only be there for 2 months. But the people are very nice.

Joe M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laurie T  |  Overall Experience 
Rating:
3.0

The motion sensor lights were the most inconvenient thing. Everytime I was getting things from my unit, the lights would turn off if I didn’t physically walk out into the hallway and wave my arms. I was left in the pitch dark so many times having to find my way back out to the hallway without falling over anything. Super annoying. As for the staff, there was one time I walked all the way back to my storage unit and it had a red slip on it saying my access has been taken away due to lack of payment. I never received a phone call, text, email about when my payment was due. I have never gotten a unit before and didn’t know if I just paid in full once I was done using it or what. So I had to go to the office and two girls were standing there just staring at me. They didn’t even say hello. The first thing the girl said was “ smith the last name ?” Not only did I find it rude but also creepy. Not sure if they were watching me walk back to my storage unit and looking my name up or what. But I didn’t appreciate the cold demeanor of the two girls. Not friendly at all. They could at least acknowledge me and say hello.

Elizabeth G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin P  |  First Impressions 
Rating:
5.0

Spencer really went above and beyond for me. The whole team provides excellent customer service. Keep up the good work guys!

Sadiyah B  |  First Impressions 
Rating:
5.0

Staff is super accommodating and the facility is easy access! I downsized a couple times as I was moving things at my own pace and every time was promptly handled and even got a couple discounts. Love U-Haul. I have been moving for over a year from another state and trucks, vans and units were always served to my needs.

Linda B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUSTIN F  |  Overall Experience 
Rating:
5.0

The female I dealt with was amazing, helpful and professional!

JOSEPH S  |  First Impressions 
Rating:
3.0

Although everything was great the end experience has me thinking twice about my opinion on your facility. I would appreciate a manager to contact me.

STACEY M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julie S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Don D  |  Overall Experience 
Rating:
5.0

the staff was very friendly and helpful. They did a wonderful job.

Tara P  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JUSTIN F  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Albert P  |  Overall Experience 
Rating:
5.0

I found the staff to be very informative and helpful. Also, was impressed with ease of going in and out of unit.

Cynthia C  |  First Impressions 
Rating:
5.0

My experience with the van rental, unit rental, and employees was absolutely excellent. Thank you!

Kathryn M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dionne J  |  Overall Experience 
Rating:
5.0

Such a nice clean place!! I felt very comfortable storing my furniture here until I was ready for it!

David B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diana C  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Bill B  |  Overall Experience 
Rating:
5.0

Easy access for storage units and pleased we utilized them without any issues!

william h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sara R  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Paul G  |  First Impressions 
Rating:
5.0

Very helpful staff

FRANK B  |  First Impressions 
No reviews have been submitted for this location.
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