If there is no equipment available at one Location and the customer had to Travel 30 miles from point A to point B In Another State . I think that their should be some kind of leniency for time wasted to go that extra 30 miles making my total milage an extra 60 miles . If you want to talk to me about this matter you have any number .Robert M.
Moving Truck Rental in Toledo, OH at U-Haul Moving & Storage of North Toledo
Toledo, OH 43613
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Toledo, OH 43613
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Make sure the trailers lights really work. The lights worked fine at hook up but went out as I drove 4 miles they went out on the right. I took it back and the rep. She tried blaming it on my 4 year old heavy duty truck and used her test light to check my trucks connectors which turned out well. They are new and corrosion free as I pull other trailers All the time . Also, The tire ratchet straps on both sides were not checked and were bound up in the ratchet mechanism and very hard to get out. There was no oil on the mechanisms which made it hard to ratchet.Robert A.
Especially with COVID right now to get into a truck that wasn't cleaned had my anxiety over board!! The seats had stuff all over them, the windows were extremely dirty, steering wheel, and door handle looked like it had barbecue sauce or something all over it!! They did exchange trucks for me however never offered any discount or anything. I was behind fur the rest of my day and my anxiety was so bad I could barely breath how dirty it was and I had to touch everything in there!!! I have never dealt with this at any other locations I have used in the past and the thought of no apologies or offer of any sort of discount or anything was very unprofessional. Nothing in there sanitized!!!!Regina H.
Nothing to improve.Avis F.
Young Lady named Kass was quite possibly the greatest employee of all time. Kyla was cool too. I would rent a dozen UHauls from this location every week, if only you got them some cooler uniform shirts. the brown shirts are just not workingShawn D.
Very clean truck!!Timothy W.
Attendants were helpful and thorough - hooked up the trailer in the rainJeffrey P.
I had recleaned the cab with sanitizing wipes & no AC on a hot day going 3 hrs to our destination.Richard S.
The staff was friendly and helpful. They did everything great!Mitchell B.
Offer a 12 lease or 6 hoursAngella C.
Excellent customer service, make sure to let employees know they are valued. They did an excellent job.Tyron T.
improve wait time onphone for reservation,alexis and jackman,toledo ohio,was only location that answered phone,without a wait.give them a raise as all other locations sucked on phone wait timeJAMES W.
This is the second time we've rented a motorcycle trailer and both times went as smooth as can be. Employees were quick and helpful. It's a great trailer for hauling the bike, both were long distance (Tennessee & Texas) with the built-in wheel chuck and plenty of tie down rings even in construction nothing to worry about. Also with wide metal mesh gate low to the ground makes for easy loading.Richard M.
Hood was not closed properly. Had to pull off the highway in the rain and close hood completely. Not a good start to a 3 hour trip on a rainy day.Joseph L.
Lady's working there were awesome!Jordan P.
Excellent customer serviceMARK B.
There is nothing to improve. Would like to add compliments here. Spencer was utmost friendly and professional. Truck was very clean. Prompt service at checkout and return. Great location. Clean.John S.
Our service rep Sarah(?) was very professional and pleasant. She asked the right questions to ensure that we had exactly what we needed, and handled our business expeditiously.Michael P.
Always a pleasant experienceMark B.
Make sure that the units are not damaged and don't have rust holes in them.Charles H.
This is a great location, and quite spacious, and once you figure out where to go, it is easy to drop off a trailer after hours. The employees are professional and friendly and helped me both before and after my use of a trailer. GREAT job!! :DPatricia D.
The employees at u haul were fantastic. They were very helpful and informative in all areas. If I could give ten stars I would.ðŸ‘made the moving experience pleasant and effortless.Mary L.
I received a text every hour saying I have 5 hours left, 4 hours left, 3 hours left... etc. It was annoying to say the least when your moving and have to check texts when you are waiting a specific text. It felt as if you were more interested in getting the 24 hour rental back in 6 hours than you were customer satisfaction.Timothy S.
Excellent customer serviceJason H.
Great service! There was even a little misinformation on my part and it was corrected without me having to be present. A++ as I did not have the time to return to the store.Jonathon S.