Customer Reviews for U-Haul Moving & Storage of Ocoee

8964 reviews

11410 W Colonial Dr   Ocoee, FL 34761
(Hwy 50 just east of the 429 overpass)

(407) 877-7642

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(407) 877-7642

11410 W Colonial Dr
Ocoee, FL 34761
(Hwy 50 just east of the 429 overpass)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

DONALD L. 
Rating:
4.0

Customer did not leave a comment.

JONATHAN S. 
Rating:
5.0

Customer did not leave a comment.

Geeta W.  |  Overall Experience 
Rating:
1.0

Lied to by the staff. Mistakenly charged for free storage, when I tried to correct it in person the first time, Doug lied saying he couldn't do a thing about it. I called customer service, they were astounded at this lack of responsibility. They told me to return to the local store. Then I was helped finally and was refunded. Except now I have a moving truck, told I'd just owe mileage and gas after drop off, tried to charge me $90 because they tacked on extra insurance and a random "rental fee" for $40. Wtf??? I called customer service AGAIN, and I was told I would only owe for the mileage I went over. So these people are liars and scammers. Oh and the customer service wait is always an hour.

Jt E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roy S. 
Rating:
5.0

Customer did not leave a comment.

DESLY N. 
Rating:
5.0

Very friendly and efficient.

JEFFREY Z. 
Rating:
5.0

Javier provided EXCELLENT service and assisted us with getting everything we needed. He went above and beyond. Superior customer service!

Jerry B. 
Rating:
5.0

Customer did not leave a comment.

Howard L. 
Rating:
5.0

Excellent service and good truck

LORILEE B. 
Rating:
5.0

Customer did not leave a comment.

Ross B. 
Rating:
4.0

The dc2616 truck was garbage. The AC goes in and out. The handling of the truck is so loose that is scary to drive.

Leosvani M. 
Rating:
5.0

Customer did not leave a comment.

Truc T. 
Rating:
5.0

This facility is very clean and organized. I just dropped off the truck and went in my merry way. That's how it should work.

Hector M. 
Rating:
3.0

Me llego una la factura final y aparece un desglose de $94.00 que dice por “Missing/Damage” no entiendo por que este cargo ya que entrego el equipo que se rento (dolly and hand truck) ambos estaban en el camión en la parte de atrás y se le mencione al empleado. Y el camión no sufrió ningún daño ya que el viaje fue directo el mismo día de punto a punto. Gracias

Jose C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JACQUES M. 
Rating:
5.0

I was changed for more miles then what U-Haul said I needed when I booked. I don't think this is right since I didn't drive all over the place but oh well

RANDALL R. 
Rating:
4.0

First trailer I rented had a bad light cable which blew a fuse on my vehicle. As a result I had to rent another truck. The u haul team tried to fix the issue they caused, but did not have the knowledge of my vehicle.

Richard P. 
Rating:
3.0

Customer did not leave a comment.

JOSE C. 
Rating:
5.0

Ms. Peggy and Staff very friendly and very kind. Just need more help at the counter to get the customers in and out.I would definitely use the storage Ms. Peggy manage again !!!! Everyone there gets a 5 star rating from me !!!!

berverly b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marcelo P. 
Rating:
5.0

Customer did not leave a comment.

William J. 
Rating:
3.0

Horrible experience with uhaul overall after using uhaul for many years. I will be contacting corporate and actually am waiting for them to reach out to me, as I was promised that by the agent who tried to fix issues caused by uhaul previously.

Keshav E. 
Rating:
5.0

Your Gen. Mgr. Peggy was very helpful and professional!! Well done Peggy! Keep it up!

TOM W. 
Rating:
5.0

Good place to rent ☆☆☆☆☆

JORDAN G. 
Rating:
5.0

Customer did not leave a comment.

BARRY Z.  |  Overall Experience 
Rating:
5.0

Great customer service I give 10 stars for the help and it was to the gentleman that help me. Thank you

JULIANCITO C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shannon E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shannon E. 
Rating:
4.0

Customer did not leave a comment.

Beth A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anita W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
5.0

Customer did not leave a comment.

ERIC O. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO J. 
Rating:
5.0

Nothing at all, you guys are great! Keep doing what you do !

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

Dan S. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN C. 
Rating:
5.0

Customer did not leave a comment.

WALEED E. 
Rating:
5.0

The location was excellent. all of the employees were professional and do an excellent job. I am no pleased with the equipment I rented. The gas meter is slower to adjust than any vehicle I have ever seen. After I put gas in the vehicle, I turned the vehicle on, and it took over 5 minutes while running before reaching the level. I put $20 in when apparently I needed to only put in $3. My instinct was to put only $3 in but after watching it run and the meter did not go up. I put more in.

DAVID B. 
Rating:
5.0

Truck is very old steered very loose because I had 157,000 miles on it needs to be retired.

TODD B. 
Rating:
1.0

Fill up the gas tank so it's all the way and not blame the customer for using gas they didn't use.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

Anthony G. 
Rating:
3.0

Return took 15 min for someone to even come to truck

DONALD L. 
Rating:
5.0

Customer did not leave a comment.

Linda L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TIAGO M. 
Rating:
5.0

Customer service is very practical and friendly. Everything works easy, loved it

CARLA C. 
Rating:
4.0

A/C in the van wasn't working well on this 90 degree day. Stop driving at lights, then NO A/C

DAVID P. 
Rating:
5.0

The management and staff at this facility went above and beyond. We consistently try to rent from this specific facility because of this. Highly recommended!

Mobility C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARK R. 
Rating:
4.0

Storage was easy but the check in and out of the climate control building was very confusing. More desk help needs to be added to this facility. It was a very long wait if supplies were needed due to the large volume of rentals and activity here. Parking is challenging.

PATRICIA M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN B. 
Rating:
5.0

Customer did not leave a comment.

vance S. 
Rating:
5.0

Customer did not leave a comment.

Anthony D. 
Rating:
5.0

Customer did not leave a comment.

John Z. 
Rating:
4.0

There was a decent wait at check-in, but the guy working was doing the best he could and maintaining a positive attitude! He just could've used a little more backup :)

Karin H. 
Rating:
5.0

Honestly, Doug was one of the most professional owners I have dealt with. I have used U-Haul in the past for moves and misc. Things, but this location by far has set the new standard. Great location ran by a really nice professional. Wouldn't change anything. Great experience.

NICHOLAS R. 
Rating:
5.0

Customer did not leave a comment.

LEO D. 
Rating:
5.0

Customer did not leave a comment.

Latasha M. 
Rating:
5.0

Excellent Service !

Timothy B. 
Rating:
2.0

The attention at the time of delivery of the vehicle was bad. No attention was given to the person receiving the vehicles. 2 do. They charged me more than they did in petrol and miles, when I put gas in and miles were few (I have proof of that with a photograph of the vehicle board)

WILMAN S. 
Rating:
3.0

Understaffed means staff is struggling. Struggling people are not warm and friendly. Regardless of recognizable branding, it still comes off as shady and untrustworthy. This happens every time I rent from this location. Hoped that "truckshare" would go smoother. Still has some wrinkles in both key pickup and dropoff. Location and size of establishment is ideal and could of should be a model for other locations.

Anil I. 
Rating:
5.0

Customer did not leave a comment.

THOMAS F. 
Rating:
5.0

Customer did not leave a comment.

SEAN W. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

HELEN P. 
Rating:
5.0

Storage was really big and secured, love the fact that our storage unit was indoors.

Julian J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIAN A. 
Rating:
5.0

Wow! Peggy and her team is snacking! They went above and beyond to help me with my move in to the storage unit and get my trailer opened after having the door jammed! I mean genuinely from the moment I walked in I loved it there and will go back if ever needed again. Glad I chose this space!!!

Erin M. 
Rating:
4.0

Way too much Online usage of registering on my phone, too complicated.

CARL P. 
Rating:
4.0

Customer did not leave a comment.

ALEJANDRO L. 
Rating:
5.0

Customer did not leave a comment.

Mark E. 
Rating:
5.0

Courtesy friendly efficient quick service 5stars

BRENT P. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN B. 
Rating:
5.0

Customer did not leave a comment.

BARRY Z.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Camden M. 
Rating:
3.0

Customer did not leave a comment.

Camden M. 
Rating:
5.0

The unique issue I had was related to the truck, because there was a leak and had my stuff wet.

GUSTAVO D. 
Rating:
5.0

Customer did not leave a comment.

Gail B.  |  First Impressions 
Rating:
4.0

The floor boards of the truck were extremely hot and required a towel to be used between feet and passenger floor. Needed cruise control.

BETH W. 
Rating:
5.0

Customer did not leave a comment.

louis N. 
Rating:
3.0

The location was fine but the truck was a piece of crap. It had a big spider web on the back door and the back door was so rusted that is was hard to pull down. The transmission is almost shot, impossible to shift into park from drive, and was terrible on fuel.

WILLIAM C. 
Rating:
4.0

I was disappointed when I had reserved a 15x5x8 unit and then got there and was told there was none available! What’s the purpose of making a reservation weeks in advance, just to be told they don’t guarantee it? Had to cram a 15 ’trailers worth into 3- 5x5’s & 1 5x10! Took 3 hours to unload truck into units in the rain! Was not happy!

bill e.  |  First Impressions 
Rating:
5.0

Peggy helped us and was absolutely amazing.

Margaret K. 
Rating:
4.0

Customer did not leave a comment.

Jared S. 
Rating:
5.0

It was raining heavily ans they were busy but they endurées drop off went quickly and smoothly.

Shanick A. 
Rating:
5.0

Customer did not leave a comment.

GREGG W. 
Rating:
5.0

Gentleman working the counter was amazing. It was 5:30 pm on Thursday July 1st. This guy helped 2 customers simultaneously and kept new ones rotating in. The long line went fast because of him. Great job!

GERALD B. 
Rating:
3.0

I did online check in but still had to wait inside the store to check in a second time. So what was the purpose of the online check in? The wait was long when checking in inside the store, when waiting for my U-haul and when returning the U-haul as well. Wasted a good 30 minutes between all three waits.

CHARLES D. 
Rating:
4.0

Customer did not leave a comment.

Nadia B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HERVEY G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHEILA J. 
Rating:
4.0

I was charged double twice and no one can tell me why or who I can talk to get this resolved. Very frustrated.

Howard P. 
Rating:
3.0

Customer did not leave a comment.

jaime t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

DAVID L. 
Rating:
1.0

Get rid of your abusive management tactics. I will be following up personally with corporate.

MATTHEW W. 
Rating:
3.0

Was told by the manager they would fix my issue and call me back that day they have yet to call me to resolve my issues

Nathan O. 
Rating:
4.0

Customer did not leave a comment.

JOY D. 
Rating:
4.0

It took a lot of gas for 48 Miles. Fuel Gauge is not sensitive or accurate. Check in and Check out times were very long.

EDGAR T. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

LESLIE G. 
Rating:
5.0

Customer did not leave a comment.

LESLIE G. 
Rating:
5.0

Customer did not leave a comment.

GARY G. 
Rating:
3.0

i didn't receive an email w my final charge when i dropped off and still have not recieved email

Clemente A. 
Rating:
3.0

They were swamped on a Monday at the end of the month when there is a lot of people moving. Must have has 20 returning trucks sitting there when they opened. Way understaffed like everyone else right now. All of this is understandable but the staff needs to stay more positive and not make their bad day the customers bad day. Moving already sucks bad enough.

CARL T. 
Rating:
5.0

I suggest to signaling better the drop off key place . I went there after hours and spent 15' looking for the right place to drop off the keys

Mauro A. 
Rating:
5.0

place was very nice

MICHAEL H. 
Rating:
5.0

Rave to Doug Platt. I made a mistake when checking the truck back in and the online return process messed up and charged me for fuel. He fixed it all for me.

Joshua J. 
Rating:
5.0

Customer did not leave a comment.

SIHYUN K. 
Rating:
3.0

Definitely needs better communication between workers. I came and waited in the truck for a few minutes and the truck that had me blocked in another worker took with them to break so my truck had to be changed which gave me less time with the truck to move and was inconvenient.

Amanda L. 
Rating:
3.0

Have more employees to help check in , only one person for a busy morning wasn't good. Took me around 40 minutes to get the Truck. Everything else was great !

Alvaro M. 
Rating:
5.0

Better signage from road where to turn in to return equipment since there are two places to turn.

SHAWN W. 
Rating:
5.0

Customer did not leave a comment.

Rania A. 
Rating:
5.0

Very helpful for me. Line was long and took awhile to get truck but staff was pleasant and very busy

JOHN M.  |  First Impressions 
Rating:
4.0

I rented a Cargo Van and it was clean and I did not have issues with moving my project. Convenient hours and great staff, very friendly. I recommend it to anyone who needs this service.

Jaime M. 
Rating:
4.0

On return of vehicle told U-haul check-in representative about the condition of the vehicle, he was disinterested in my comment. Just shrugged it off. Also, when asked to explain the extra mileage charge, which I was expecting but needed additional information, the response was I don't know the rate, no help at all.

Hitesh S. 
Rating:
5.0

Peggy was very helpful in trying to meet our accommodations!

veanie or Samuel a.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cornelis B.  |  First Impressions 
Rating:
5.0

Keep up the good work.

HUGO M. 
Rating:
5.0

Customer did not leave a comment.

Cornelis B. 
Rating:
5.0

Very busy location. My customer service was very good.

Deborah B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jesus V. 
Rating:
5.0

The site owner/manager was awesome and a pleasure to work with.

BRADLY M. 
Rating:
5.0

Customer did not leave a comment.

Joshua W.  |  First Impressions 
Rating:
5.0

Ms Peggy is Awesome!!!!

tamika s.  |  Overall Experience 
Rating:
5.0

Staff was very helpful and great with communication. Someone accidently tried to open my unit and the lock was jammed. I got a call about the issue and how the lock was replaced. Very quick and responsive.

JACOB A.  |  Overall Experience 
Rating:
1.0

Talked to many different staff members and got many different answers. Only one person actually knew what was going on Worst uhaul experience ever . Stupid that the large doors are closed and locked when trying to move stuff in.

Melissa K.  |  First Impressions 
Rating:
5.0

The Manager Peggy at the U-Haul moving and storage is awesome even when the location was short staffed she went above and beyond her duties to assist me with my storage and truck rental. Ms Peggy is a class 5 Customer Service agent May Hod bless her.

JOHN T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAUREAN G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RODRIGO J.  |  First Impressions 
Rating:
5.0

Everyone treated mental well here in Ocoee. I want to thank the staff so much for all there help

dan M.  |  Overall Experience 
Rating:
2.0

I was disappointed in not Receiving the storage unit that I reserved and paid for.

Kim S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacques M.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

cynthia b.  |  Overall Experience 
Rating:
5.0

Peggy, Doug, Renee, Cole and the rest of the team are the best in the business. Very professional and personable, too. I highly recommend this U-Haul dealership. They're the very best of the best.

TOM L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luther H.  |  First Impressions 
Rating:
1.0

Very rude staff!!! Will never store here again or recommend, wish I went to storage unit across the street

Sandra G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Craig F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Camilo c.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shannon E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven N.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rachell W.  |  Overall Experience 
Rating:
5.0

Best Uhaul I have ever used! I drove an extra 10 minutes just to go here- because it was worth it!

Patrick B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erin H.  |  Online Move In 
Rating:
4.0

Great experience, lines were long to receive service.

ReGina S.  |  Overall Experience 
Rating:
5.0

The lights don’t stay on for long so you have to walk back down the hall to where the sensor is to turn it back on. Other than that it’s a good place to keep storage.

TREY F.  |  Overall Experience 
Rating:
3.0

No access to ramp to unload truck because unused Uhaul trucks took up the space.

Patricia H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

delores b.  |  First Impressions 
Rating:
5.0

need more load/unload parking spaces

Carol K.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Craig F.  |  First Impressions 
Rating:
5.0

We still are still renting another unit at the location. Peggy and her staff are always excellent to work with. Our family only uses U-Haul for our moving needs.

Robert G.  |  Overall Experience 
Rating:
5.0

Peggy was awesome and very helpful!!!!

CHARLES R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jonathan h.  |  Overall Experience 
Rating:
5.0

Great customer service! Well-maintained facilities, brightly lit corridors. Self-service options are nice.

Erika B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Carmen R.  |  Overall Experience 
Rating:
4.0

Facility was always clean and well maintained, the only small issue I ever had was with the hours as I tend to be out and about later. Whenever I would find the time to get there I would have to rush as they would be closing soon after. But that's more on my time schedule than has to do with the facility.

KENNETH G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M.  |  Overall Experience 
Rating:
5.0

Thanks

david w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

IRM INVESTMENT R.  |  Overall Experience 
Rating:
4.0

I really appreciate the service miss Peggy offers me ,she is very professional,and knowledgeable .,I look forward to coming to uhaul for my moving and storage needs.

Owen H.  |  First Impressions 
Rating:
4.0

Great service, awesome facility! In and out with no problems. Only concern is lack of COVID-19 precaution of wearing masks. Some were not wearing masks.

Darwin S.  |  First Impressions 
Rating:
5.0

Safety

Osvaldo M.  |  Overall Experience 
Rating:
3.0

After having my storage unit for 19 years, initially every thing was fine, however, recently the temperature where my unit was gradually got warmer and warmer. Then about two years ago the lighting where my unit was has a sensor that only stays on for 3-4 minutes thus making it a problem when I was in my unit for any length of time. When I reported it I was told that they didn't care they weren't going to change either one and go back to the temp that was closer to what it was initially

DEBORAH G.  |  Overall Experience 
Rating:
5.0

SO impressed with the helpfulness of the staff as well as the cleanliness of the facility. Each person with whom I’ve had contact has been courteous, answered all questions and gave me a facility tour the day I rented. Highly recommended.

cheryl n.  |  First Impressions 
Rating:
5.0

Clean facility Friendly and helpful staff Easy access

Carl P.  |  Overall Experience 
Rating:
5.0

Peggy and her team are always professional, friendly, helpful and stand ready to provide excellent service.

Robert G.  |  First Impressions 
Rating:
5.0

I like it very much even when finished the process. We call and done. Appreciate Next time I will seek you again

CLAUDIA B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Toyna Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bryan C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kerry-Ann S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Micah T.  |  Online Move In 
Rating:
5.0

Moving is stressful, but they helped ease my worries and get my stuff safely stored.

Christopher D.  |  First Impressions 
Rating:
5.0

Very friendly and helpful staff. We rented storage there for a little over a year. Staff always treated us with courtesy and respect. Front desk was very welcoming and accommodating.

Diahann K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marcos or Edna B.  |  First Impressions 
Rating:
4.0

Customer service representative was very helpful and friendly. Answers questions and knew exactly what was needed. The facility was organized and clean with easy convenience access to loading and unloading.

Ailan M.  |  First Impressions 
Rating:
5.0

The Ocoee U-Haul is great--the staff are knowledgeable and helpful, the facility is immaculate and it is the best storage and truck rental experience I have had in all the years of rental and trucks. Thanks for setting a great standard.

VIRGINIA M.  |  Overall Experience 
Rating:
5.0

The staff were exceptionally helpful and took the pain out of what was could have been much a more stressful move from Virginia to Florida. At every step in the process, from reservation to temporary storage to turning in equipment, they were cheerful, competent professionals.

Nathan S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARIO B.  |  Overall Experience 
Rating:
5.0

Great facility and customer service is exceptional,the people and management make the moving and storage experience enjoyable and less stessful.great management and staff!!

jeremy H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Humberto B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Telesia S.  |  Overall Experience 
Rating:
5.0

Overall I was pleased with the experience. I never had any issues with the unit or the facility's maintenance. There was one employee that was the less than pleasant when I first moved into the unit and I had a few terse interactions with her but after a while she seemed to have a change in demeanor. I would highly recommend the services this U-Haul location provides. Thank you.

rizza b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lynda Ostrowski or L.  |  First Impressions 
Rating:
5.0

Great service for the 5 years of storage! Thank you! Will recommend

MANUEL M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adriana S.  |  Overall Experience 
Rating:
5.0

Ok for this place, the service is so good. The trucks are good, everything. However it is next to impossible to call this place by phone. and i don't see much solution to it, because the people working always have something more important to do. maybe they could employ a phone person to just connect with callers and give them info over the phone. dont know

Rob P.  |  Overall Experience 
Rating:
5.0

Everyone is so friendly and professional there. Thank you very much I will do business again. Be safe.

bo k.  |  Overall Experience 
Rating:
5.0

The cleaning/maintenance lady was always very friendly and helpful. Also the GM was very personable.

Shelby C.  |  Overall Experience 
Rating:
5.0

The booking engine was difficult

Thomas G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John W.  |  Overall Experience 
Rating:
5.0

Everything was Excellent Thats the reason I went out of my way to use this Haul Facility Thank You

Duane J.  |  Overall Experience 
Rating:
3.0

Several understaffed. One person trying to help lines of customers.

Michael D.  |  Overall Experience 
Rating:
5.0

It was excellant friendly emplyees

Eddie L.  |  Overall Experience 
Rating:
5.0

Very good storage facility.

david k.  |  Overall Experience 
Rating:
5.0

Friendly and very helpful

vernon t.  |  First Impressions 
Rating:
5.0

Yes

Brittney C.  |  Overall Experience 
Rating:
5.0

N.a.

Don C.  |  Overall Experience 
Rating:
5.0

Thank you for all your help!

Lora G.  |  Overall Experience 
Rating:
5.0

Have used this facility 3 to 4 times in last 10 to 12 years, and everything has always been 1st class and best in industry.

robert s.  |  Overall Experience 
Rating:
5.0

All staff members were excellent and helpful

Matthew B.  |  Overall Experience 
Rating:
4.0

Great storage facility, wonderful staff and ease of rental truck all in one place!

shalyn m.  |  Overall Experience 
Rating:
3.0

I was a little disappointed to find the advertised price of a van at 19.95 was not true. That’s the starting price. I ended up paying $83.00. it was cheaper to bring the van back than use closer one

CHERYL W.  |  Overall Experience 
Rating:
1.0

The man was sarcastic rude didn't want to try and get us a storage container he was treating us as if we were there to steal something I felt like a criminal by the time we left when a simple phonecal

JEFF D.  |  First Impressions 
Rating:
1.0

Employee was horrible

JEFF D.  |  Overall Experience 
Rating:
5.0

Every uhaul employee we delt with was extremely friendly and helpful. The trailer was well engineered and extremely easy to use. The storage unit is clean and easy to access. We are very pleased.

Greg M.  |  First Impressions 
Rating:
5.0

No complaints

Edwin C.  |  First Impressions 
Rating:
4.0

I wish access to my things in storage were available longer into the evening to at least say 10pm and I wish the climate control was cooler. Every time I went it was much warmer than 85 degrees

Thomas C.  |  Overall Experience 
Rating:
5.0

Great job, wonderful roadside and storage center assistance, personnel

Gerald M.  |  First Impressions 
Rating:
1.0

your counter person had an annoying stupid sarcastic sense of humor which should not be exhibiteded by the face of your company Ms. Peggy was Superfabulous but your manager in charge has to go!!!!

Anthony P.  |  Overall Experience 
Rating:
4.0

Would have rated 5 star but the initial check in took forever due to overwhelming high volume of customers waiting and only one person behind the counter helping. However, they covered my needs well!

Lora G.  |  First Impressions 
Rating:
5.0

Peggy and her team are outstanding! I have used their services for years with outstanding results each and every time.

Robert G.  |  Overall Experience 
Rating:
5.0

Great facilities...great staff

Luann, Bill or Chase B.  |  Overall Experience 
Rating:
4.0

My only negative thing about this experience was the long wait due to excessive lines.

Michael S.  |  First Impressions 
Rating:
5.0

*

vernon t.  |  First Impressions 
Rating:
5.0

Even being busy, the GM was extremely friendly and accommodating! Thank you so much, I will definitely recommend this U-Haul to others

siobhan m.  |  First Impressions 
Rating:
5.0

Real nice & CLEAN Facility Every one was real nice & helpful And excellent location

Duane J.  |  First Impressions 
Rating:
5.0

Douglas, handle my situation with efficient care, courteous and knowledgeable. Have used this facility in the past that is why I returned.

robert s.  |  First Impressions 
Rating:
5.0

Have worked with Peggy Linquist for over 7 years. Excellent service is the norm!!

Robert G.  |  Reservation 
Rating:
3.0

The front line service staff was courteous and others were helpful in explaining the storage access card process and showing me to my unit.

Dan S.  |  Reservation 
No reviews have been submitted for this location.

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