Customer Reviews for U-Haul Moving & Storage of Orange Park

4,404 reviews

701 Blanding Blvd   Orange Park, FL 32065
(@ Fillmore St Across the street from Big Lots & Waffle House)

(904) 276-9530

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(904) 276-9530

701 Blanding Blvd
Orange Park, FL 32065
(@ Fillmore St Across the street from Big Lots & Waffle House)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Employees was short staff and they handle the situation in a professional manner.

Steven S. 
Rating:
5.0

Carl and another two I didn't get names were outstanding. I had a broken lift in my receiver and they patiently helped me get it off the vehicle and placed into the rental trailer. I was in a panic with the whole situation and they were very supportive and got me on the road. Thank you again. Especially Carl.

Valerie F. 
Rating:
5.0

Equipment was clean and in good shape. Transmission is an entirely different story. Class A CDL driver here with 31 yrs behind the wheel. I wouldn't trust that truck transmission to last very long. It was sloppy, made noises and seemed to slip at times.

Thomas F. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
3.0

Increase staff for checking out vehicles during known peak times like Saturday and end of and beginning of month

KEVIN C. 
Rating:
5.0

Customer did not leave a comment.

Arlene P. 
Rating:
5.0

Very friendly helped in relocation of a closer drop off location for me.

Peter P. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Nothing, you can't improve on perfection

john W. 
Rating:
5.0

I dont remember their names, but both the person who checked out the truck to us and the one who took it back were both extremely friendly and helpful. We will definitely use this location any time we need a rental truck, thanks for being awesome! :)

Michael B. 
Rating:
4.0

Customer did not leave a comment.

Paul A. 
Rating:
3.0

Power outage could use back up generator

Rolf S. 
Rating:
5.0

Nothing - everyone especially the lady that installed the trailer hitch was Very professional and she explained everything that went on before and after the install Again very excellent all the way thru the process 👍👍

Karl D. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
5.0

The representative was pretty friendly. Everything went well.

STEPHANIE C. 
Rating:
5.0

Customer did not leave a comment.

Jerry M. 
Rating:
5.0

We requested furniture dollies but they were not available at pickup. It made moving difficult.

Mary F. 
Rating:
5.0

Customer did not leave a comment.

Jonathan A. 
Rating:
5.0

Customer did not leave a comment.

Becky I. 
Rating:
5.0

Customer did not leave a comment.

Jason K. 
Rating:
4.0

Customer did not leave a comment.

Patrick M. 
Rating:
5.0

They explained their services available, mentioned additional supplies I might need, and were generally pleasant.

Jason G. 
Rating:
5.0

Customer did not leave a comment.

Richard K. 
Rating:
5.0

Everything is great at this location. Never had a problem here.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

Bertha M. 
Rating:
5.0

Customer did not leave a comment.

melissa B. 
Rating:
4.0

I was charged for the wrong dolly.

Fred P. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Don't accept orders for accessories like furniture dollys, and then not have it available

Chris F. 
Rating:
5.0

This is the best UHaul location I have ever used for the past 40 years. Ultra clean vehicles and facility and professional, courteous staff. I really can't say enough good things about this location. Highly recommended.

Gary S. 
Rating:
3.0

The lining of the truck came off and in my lap before I even left the parking lot. The tuck was the hardest UHaul I have EVER tried to drive.

Hannah S. 
Rating:
5.0

No need to improve

Anselmo S. 
Rating:
5.0

Customer did not leave a comment.

Eileen C. 
Rating:
1.0

I was woken by a text at 7:10 am to secure my reservation and upload appropriate documents; which I was able to complete with no issue and gave me peace of mind. I was then called again at 11:21 by an agent named Rachel to confirm my order. I called back and confirmed the equipment. At no point was I told that my original location did not have the equipment available. Upon arriving at the agreed upon location the staff informed that they did not have the equipment and had not had it the day before; so why was I was I promised a reservation TWICE the day of, only to find out it was not available. Upon being redirected to a location 45 minutes away (at additional cost to myself)… I arrived and had a very pleasant experience at the Orange Park location where my trailer was hooked up to my substituted truck and brought around for me. During travel I was made aware that none of the lights on the trailer where functional; which assuming positive intent I did not check prior to departure. Only because I purchased road side assistance was I able to have the issue corrected after 4 hours of waiting. While I understand the nuances of retail and the service industry having worked in them for 15+ years. To hear only excuses of things out of their control - with no effort made to correct it or appease; seems to put the burden, unduly onto the customer. Overall a poor experience.

Edward F. 
Rating:
4.0

Customer did not leave a comment.

Steven A. 
Rating:
5.0

Customer did not leave a comment.

Jon W. 
Rating:
4.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Gabriel B. 
Rating:
5.0

I frequently rent from this facility and always find the staff friendly and easy to work with. Highly recommend.

GERALD K. 
Rating:
5.0

Everyone at this location does an excellent job. Great customer service!

Steven B. 
Rating:
5.0

Excellent, professional service.

joyce H. 
Rating:
5.0

Customer did not leave a comment.

JASON W. 
Rating:
5.0

Customer did not leave a comment.

Esther B. 
Rating:
4.0

Customer did not leave a comment.

Lee H. 
Rating:
2.0

Customer did not leave a comment.

Megan W. 
Rating:
5.0

Extremely easy pick up and drop off. Great support. Best built motorcycle trailer in the budiness.

RONALD B. 
Rating:
4.0

Customer did not leave a comment.

John N. 
Rating:
5.0

Customer did not leave a comment.

Patrick H. 
Rating:
5.0

Customer did not leave a comment.

Edmund W. 
Rating:
2.0

Truck was too small and did not not come with a ramp. Called multiple times to try to resolve, but nobody picked up the phone. Call center person said that possibly the manager could assist and he would contact him, then he hung up. When i returned with the truck and let them know I was told it was my fault and nothing they could do about it. Gas cap was difficult to remove as well, didn't remove like a normal gas cap. Required me to drive back out again to put in 3 gallons of gas after showing me how yo remove it.

Jesse Y. 
Rating:
5.0

Customer did not leave a comment.

bob K. 
Rating:
5.0

The gas cap would not come off and I had to pay a gas fee instead of being able to take care of the gas replacement on my own. You need to make certain that a gas cap is removable for the customer. The service at this location was great and the staff is top-notch.

George S. 
Rating:
5.0

Nothing. Manager Caitlin was phenomenal and the experience overall was great!

Margaret C. 
Rating:
5.0

Very personable staff. Have used location 4-5 times over the pass two years. Keep up the good work.

Anthony B. 
Rating:
5.0

Have a better communication with the drop off point

Ameen A. 
Rating:
5.0

Convenient location with great selection of equipment. Fast and friendly staff. Thank you.

Glenn A. 
Rating:
5.0

Customer did not leave a comment.

Karen L. 
Rating:
5.0

Customer did not leave a comment.

ZACHARY R. 
Rating:
5.0

Customer did not leave a comment.

Carrie S. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
4.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Customer did not leave a comment.

RANDAL R. 
Rating:
5.0

Would recommend to a friend.

Robert B. 
Rating:
1.0

Your staff is rude. Especially the older gentleman. A little compassion and customer service goes a long way, and there was very little to go around

nick G. 
Rating:
5.0

Customer did not leave a comment.

charles G. 
Rating:
5.0

Next time just have someone point out where The adjustments for the toe package Button is

Nicholas S. 
Rating:
5.0

Customer did not leave a comment.

Julio M. 
Rating:
5.0

I came in to rent a trailer, of course my Harness Didn't work. I ended up replacing the harness converter, came back, had everything checked out and perfect. I do want to say that Ben was amazingly patient during this "hassle". He should receive this message or be told about it. Most people only complain and never give recognition when it is earned and Ben earned it!! Thank you, Lawrence A. Ford.

LAWRENCE F. 
Rating:
5.0

Customer did not leave a comment.

Stephanie R. 
Rating:
4.0

Service was really good and quick. I was on my way in no time.

Tonya B. 
Rating:
4.0

Customer did not leave a comment.

Eileen B. 
Rating:
4.0

My only complaint is that furniture pads and dolly were not provided on the truck as ordered. Thankfully my loaders brought a dolly.

Debra F. 
Rating:
5.0

Customer did not leave a comment.

Cassandra D. 
Rating:
5.0

Customer did not leave a comment.

RICHARD H. 
Rating:
5.0

easy process

Rob H. 
Rating:
5.0

Staff was fast and friendly ..good experience

MARILYNE C. 
Rating:
5.0

Wonderful crew. Awesome experience

Jeffrey M. 
Rating:
5.0

The location is easy to find, has plenty of room, and is clean and organized. The attendant was friendly and helpful. I have rented trailers here several times and will return here whenever I need a rental again.

Owen G. 
Rating:
5.0

Customer did not leave a comment.

Levan P. 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE S. 
Rating:
5.0

Great customer service. The young gentleman how helped me was very polite and professional.

Melvyn J. 
Rating:
5.0

Customer did not leave a comment.

Justin A. 
Rating:
5.0

Customer did not leave a comment.

Justin A. 
Rating:
5.0

Excellent service.

BENNY B. 
Rating:
5.0

Love the service , quick and easy !

NISHA V. 
Rating:
5.0

Customer did not leave a comment.

christine L. 
Rating:
5.0

Customer did not leave a comment.

Duane A. 
Rating:
5.0

The general manager went out of his way to help! Completely military friendly. I very much appreciate their friendly and professional service.

rachel c.  |  Overall Experience 
Rating:
5.0

Nothing! This location is absolutely the best!

Brenda G. 
Rating:
4.0

Customer did not leave a comment.

Giorgio B. 
Rating:
5.0

Quick, fast, and easy to drop off!

Brian V. 
Rating:
1.0

Rip off

carlos T. 
Rating:
5.0

The staff was very professional and helpful, When dropping off the 26' truck it was raining cats and dogs but I was very happy to see that there was a "carport" to pull the monster size truck under. I was in and out in less than 5 minutes. Thanks

Michael C. 
Rating:
1.0

The customer rep did not advise of the gas change and the truck was driving ruff.

Andre S. 
Rating:
5.0

Very helpfull

charles G. 
Rating:
5.0

Very good service at this Uhaul not so good at the other haul in Jacksonville that has a habit of over booking

George M. 
Rating:
5.0

Customer did not leave a comment.

Susan B. 
Rating:
5.0

Nice employees friendly and helpful.

Norval M. 
Rating:
5.0

Customer did not leave a comment.

Randy B. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
4.0

Customer did not leave a comment.

anthony b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emily M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John R.  |  First Impressions 
Rating:
5.0

Very professional and helpful staff. I will recommend storage to my family and friends. I will use again if needed in the future.

Jacquelyn W.  |  Overall Experience 
Rating:
2.0

You triple charged my credit card and your cancellation process sucks

april g.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Angela R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jorge S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allen F.  |  Overall Experience 
Rating:
5.0

Joshua Martin keeps the place smelling clean and fresh and the staff is always helpful and efficient I have had two storage units and rented multiple trucks from this location and I have never had any problems! I highly recommend U-Haul on Blanding Boulevard!

Lori H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

HEIDI P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kathy c.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

All Kids Care O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Willie F.  |  Online Move In 
Rating:
5.0

Great work

STEVEN M.  |  Overall Experience 
Rating:
5.0

The 1st agent did not know how to access the code box for the storage unit. I wanted to rent a storage unit I was rerouted to another agent and it was a hour before we got things cleared up

Darryl W.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

beth c.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Thomas C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT P.  |  Overall Experience 
Rating:
5.0

The 701 blanding is phenomenal we loved them so much we literally hated that we didn't need our unit any longer.

BRENDA G.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Wallie Anne H.  |  Overall Experience 
Rating:
4.0

The new manager, Ben at the 701 Blanding location in Orange Park, FL is extremely helpful. it’s been great working with him!

Brenda T.  |  Overall Experience 
Rating:
3.0

Tried contacting this location for over a month to try to reserve a larger unit, but the calls always went to corporate. I just happened to stop in and check on 10/30/21 and they had one.

Mollie A.  |  First Impressions 
Rating:
5.0

This is a great facility. Helpful staff, always very professional and the store has everything you need for your next move.

JAMES C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany C.  |  Online Move In 
Rating:
2.0

Tried to contact the store manager many times regarding my account. Calls kept going to a customer service number instead of the shop at 701 blanding blvd. Orange park Fl. He has not returned my calls. Poor customer service.

David W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRIANNA F.  |  Overall Experience 
Rating:
5.0

Staff made ALL the difference. They were amazing. So helpful

kristin w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ernest l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN H.  |  Overall Experience 
Rating:
5.0

My overall experience at U-Haul was Excellent. The general manager Benjamin and his staff were very helpful and courtesy to me. I would use this store location for my storage again in the future. Thank you, Yolanda R Mosby

Yolanda M.  |  Overall Experience 
Rating:
1.0

WARNING STAY AWAY AFTER PAYING ON TIME OR EARLY FOR 3YEARS I came down with covid 19 and could not make it down to pay the staff WAS NASTY AND CHARGED ME DOUBLE FOR BEING LATE ONE DAY THE OWNER WAS WORSE GO SOMEWHERE ELSE THAY ARE NASTY AND ONLY OUT TO TAKE YOUR MONEY

richard f.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Adalberto M.  |  Overall Experience 
Rating:
5.0

The young man was helpful. Seemed very knowledgeable. But also seemed a little lost when it came to finding the unit we rented. The maps confused him a bit. Other then that. Service was great. Office was very cluttered. Could definitely use to be cleared out a little

Alfred T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles P.  |  Online Move In 
Rating:
1.0

I was supposed to move in Saturday but your locks are broken. So I am still having all of my stuff in the back of a U-Haul truck so I have had to go to the store buy stuff so that I can go to work and then hopefully unload my stuff tonight after work tired ... When I could have had this don't Saturday evening as planned .. now I'm two days in and I will NOT be paying for the cost of the truck ..this has been the most inconvenient move ever!!! Hopefully once you get your locks fixed and I have access to the storage unit it will be great .. but until then 👎👎👎👎

MELODY H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

William T.  |  Overall Experience 
Rating:
5.0

.

Christine D.  |  Overall Experience 
Rating:
4.0

Only problem is that no one seems to answer the phone for the last 2 years. I have been dealing with this location since they opened. This also applied to the corporate office as far as answering the phone.

william h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edgar M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VICKY J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph B.  |  Overall Experience 
Rating:
5.0

Recently moved to the area and needed a place to store some items while waiting for the opportunity to bring the materials to work. The staff was friendly and very helpful in getting the unit setup. 10/10 would recommend

Jessica B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diane B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

linda w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

linda w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony M.  |  Overall Experience 
Rating:
3.0

When I rented my truck on line and it offered the storage with first month free was awesome but it gave me the 5*8 said that it was equal to a two bedroom apartment and that is was 1200 square feet. And that is totally incorrect that I had to get rid of a lot of my furniture that I will now have to rebuy when I get my new place cause I could not fit it all in there and when I was doing it all on line and I rented a 15’ truck which was plenty big it would not let me choose a bigger unit that if I would have had a bigger unit I wouldn’t have had to get rid of my living room tables not would I have had to get rid of my daughters complete bedroom furniture and my bedroom furniture. So really in the long run it’s going to cost me $1000’s of dollars to replace that furniture cause your site wouldn’t allow me to pick a different storage size. And my daughter’s furniture wasn’t even 6 months old and I had to just give it away. SMH…… so I would recommend uhaul storage but would tell them to make sure that they choose the size they need so they don’t loose thousands of dollars worth of furniture. And also in a climate controlled facility the a/c should keep it cold not for it to be hot and stuffy in there to where it’s actually cooler outside and I live in Florida

Beverly N.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dean W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Greg J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CONNIE S.  |  First Impressions 
Rating:
5.0

The staff went above and beyond to help me.

Mickie S.  |  First Impressions 
Rating:
5.0

These people here are great. They even took a message for me when I had lost my phone in order for me to get it back. We have a bigger storage unit now, I didn't leave.

Kathy W.  |  Overall Experience 
Rating:
5.0

Outstanding customer Service!

Terrance W.  |  First Impressions 
Rating:
5.0

Helpful and friendly employees

richard p.  |  Overall Experience 
Rating:
5.0

It made moving and storing my stuff easy

LOGAN K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Victoria H.  |  First Impressions 
Rating:
5.0

This location is probably the busiest i have ever seen a uhaul storage place and the team here goes up qnd beyond for customers, no matter how busy they get! I absolutely love this location!! By far the best A-Team Uhaul Has! Clean, respectful & accommodations are always met! Thank you all for the jobs that you do, even thean who mops & makes it smell so fresh! I love it!

BRENDA G.  |  Overall Experience 
Rating:
5.0

You guys are very helpful and friendly. Even helped me get my phone back that I had lost.

KATHY W.  |  First Impressions 
Rating:
3.0

You raise your rates SO OFTEN and don't give any money back for a partial month of use.

MICHELLE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl W.  |  Overall Experience 
Rating:
4.0

Dalton, Trevor and Dustin were all very helpful. I do believe the access to the storage units should be at least until midnight without having to pay for 24hr access especially the first week of getting a unit since that is when the moving will be done. Other than that everything was wonderful.

Kechia C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle D.  |  Overall Experience 
Rating:
5.0

Every time my family has dealt with U-Haul is has been a wonderful experience. Please keep up the excellent work.

Michelle S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUIS H.  |  Overall Experience 
Rating:
3.0

Staff at this U-Haul were friendly and helpful. Parking is tight and the driveway around the building is too narrow. U-Haul Corporate is a PITA to deal with - It was difficult to set up and change auto payment, and getting receipts for payments acceptable for expense reimbursement was a monumental exercise...ridiculous and inexcusable in the modern era.

Curtis K.  |  Overall Experience 
Rating:
3.0

It was very clean and easy access but I don’t like how U-Haul will not prorate if we close out storage early. My storage started out at $70 and increased to $90 over the last 4 years. The least you could have done was give me back the money I spent for not using the storage.

CHRISTINA B.  |  Overall Experience 
Rating:
5.0

Every one there was awesome.. I especially appreciated the young man Jake .. very helpful, and friendly ... I didn’t get his boss name but he went above and beyond to help us out with an issue with the truck drop off... I would highly recommend this facility... they where extremely busy but the customer service was A+ .. Again Thankyou ...

URANIA R.  |  First Impressions 
Rating:
5.0

The representatives where the absolute best. So very helpful and extremely friendly.

Deborah H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vipull p.  |  Overall Experience 
Rating:
5.0

Phenomenal service from all the employees. Everyone is super understanding and very knowledgable. Will be doing business again in the future!

David T.  |  Overall Experience 
Rating:
5.0

Everyone was so nice. The unit is easy to get to. Price is ok.

James a.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kelly M.  |  Online Move In 
Rating:
3.0

The loading dock doors being inoperable after office business hours is a bit of an inconvenience. Sometimes moving doesn’t allow for being there during business hours and not all items fit through the smaller regular personnel doorways. It’s not optimal to have 24hr access but only be able to actually move larger items during regular business hours.

Samule K.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Wanda B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vipull p.  |  First Impressions 
Rating:
4.0

it worked for me

dalea b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristen H.  |  First Impressions 
Rating:
5.0

After traveling 10 hours, we were tired. The staff was helpful, efficient and friendly. We couldn’t have asked for a more positive experience. The facility was very clean!

Beverly A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Courtney H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mona E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christina d.  |  Overall Experience 
Rating:
5.0

The staff of workers were ALWAYS very helpful and friendly. I want really thank the manager of that store for really making it a pleasure going there. When I 1st went to open up my account there he was very polite and friendly. I do not remember his name but he was a black man.

Kevin A.  |  Overall Experience 
Rating:
5.0

fine service and the employees were very nice,

Angelo P.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

marian h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rhonda L.  |  Overall Experience 
Rating:
5.0

Joel Rocks!!!!!!!!!!!!!

Tanya T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

patrick c.  |  Overall Experience 
Rating:
5.0

An excellent facility. Everyone is very nice.

Brian R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLAIRE A.  |  First Impressions 
Rating:
5.0

Joel is a great person. No one wants to move but in a time of need his friendly attitude made the overall experience so much better. Keep up the great work

steven l.  |  First Impressions 
Rating:
1.0

Every single time I went to the facility there was a truck parked in front of our unit EVERY TIME! This place is a mess. However Joel is a good guy But for $170 a month. Rip off!! Never again

Andrew Y.  |  Overall Experience 
Rating:
5.0

Very supportive customer service

dwight v.  |  First Impressions 
Rating:
5.0

Had a great experience here.

Craig N.  |  Overall Experience 
Rating:
5.0

Very satisfied with the service.!

john c.  |  First Impressions 
Rating:
2.0

Very unhappy with 24 hours access. my unit (1327) was always block by trucks,it was placed in the system not to park in front of the unit,but they did any way. WHY DID I PAY FOR 24HR ACCESS??????????

Donald H.  |  Overall Experience 
Rating:
5.0

The facility was always clean and well-kept, and our storage unit was easily accessible. When we needed to buy packing and moving Supplies the staff was Very helpful and pleasant.

ROBERT K.  |  Overall Experience 
Rating:
5.0

Friendly service.

Robert M.  |  First Impressions 
Rating:
4.0

Don't understand why you're not willing to prorate the month . Having to pay for weeks we're not there?

susan s.  |  Overall Experience 
Rating:
5.0

The service I received was great

Adgenora M.  |  First Impressions 
Rating:
4.0

I arrived after hours and had difficulty figuring out how to access the facility. After getting in, everything went easy peasy.

Mollie A.  |  Online Move In 
Rating:
5.0

Great management, well maintained, great customer service. Convenient location and hours. Well-lit, clean, & carts are clean and always available. No complaints at all. Definitely will recommend!

hannah b.  |  Overall Experience 
Rating:
3.0

Access to the self loading storage area is blocked by returned trucks a lot. Makes it difficult to load/unload my car. It’s been frustrating.

candy t.  |  Online Move In 
Rating:
5.0

We had a great experience with Uhaul. The staff helped us out with the 2 glitches that we did have. I would absolutely go back to this Uhaul!

Marlene G.  |  Overall Experience 
Rating:
5.0

Easily accessible with a 26’ truck and open late.

Jessica K.  |  First Impressions 
Rating:
5.0

Meagan has outstanding customer service and is a great access to your company.

Linda W.  |  First Impressions 
Rating:
5.0

Everyone was friendly and accommodating. Joel always was friendly, easy going and accommodating as well. I am glad he became the manager as he seemed to be one of the hardest working employees there.

megan t.  |  Overall Experience 
Rating:
5.0

Joel is an amazing manager and he really does his best to put the customer first.

betty s.  |  Overall Experience 
Rating:
5.0

checkin & registration and getting myself into the storage took no time. would use again, 10/10 for service!

christian h.  |  First Impressions 
Rating:
5.0

N/A

Ella T.  |  Overall Experience 
Rating:
5.0

Great storage facility

WENDY J.  |  Overall Experience 
Rating:
5.0

Wait time way to long

michael b.  |  Overall Experience 
Rating:
1.0

The main door was locked. I had to enter through the side door having difficulty maneuvering all of my things. I tried contacting the emergency call box but no one responded. Very dissatisfied.

Shelley F.  |  First Impressions 
Rating:
1.0

$15.00 with the wording 'Delinquent Fee Stage 1' for a few days overlooked is simply outrageous. We closed the unit and will switch all our moving logistics to Penske or such after so many years.

Ramon G.  |  Overall Experience 
Rating:
5.0

Always friendly and helpful

william h.  |  Overall Experience 
Rating:
5.0

Awesome experirnce.

james v.  |  Overall Experience 
Rating:
5.0

Friendly employees. Charles was very helpful.

Donald L.  |  Overall Experience 
Rating:
1.0

I had damaged items and things like personal items from grandparents that made blankets for my children, all the way to my dishes having rat urine all over my things. then the insurance didn’t fix it

Zachary M.  |  Overall Experience 
Rating:
5.0

The general manager Jonathan went above and beyond to help me as I was going through a difficult time. He and his staff were friendly and understanding!

Kimberly R.  |  Overall Experience 
Rating:
3.0

My unit is always block by one of your trucks. I have 24 hrs entrance that I paid for. When I go to my unit I have I ask to have your truck move from in front of my unit.

Donald H.  |  First Impressions 
Rating:
5.0

great place, great people!!!! Good equipment for us.

Sharon m.  |  Overall Experience 
Rating:
5.0

Staff very freindly but SLOW

JAMES S.  |  Overall Experience 
Rating:
5.0

The staff was always friendly and helpful.

kimberly b.  |  Overall Experience 
Rating:
5.0

The owner was extremely helpful and his staff friendly. The restroom was as nice as home. I was pleasantly surprised.

KIM H.  |  Overall Experience 
Rating:
4.0

Amazing staff!! Good prices&location. Could make loading dock to storage area better. A truck w/ trailer took all of easy spot to load & unload so extra work,time for us. Nice facility.

Sharon m.  |  First Impressions 
Rating:
5.0

Very helpful

Carly A.  |  First Impressions 
Rating:
5.0

great service

Michael L.  |  First Impressions 
Rating:
5.0

Good customer service friendly

larry a.  |  First Impressions 
Rating:
5.0

j

Mike C.  |  Overall Experience 
Rating:
5.0

Clerk was very nice and courteous.

JAMES S.  |  First Impressions 
Rating:
4.0

Need more people helping at registers. Other than that, everyone was very helpful. Was able to complete my move smoothly and swiftly.

Deborah P.  |  First Impressions 
Rating:
5.0

The staff was extremely helpful and went above and beyond the to fulfill my needs.

ANDREW S.  |  Overall Experience 
Rating:
5.0

Always a great experience!!

Timika R.  |  Overall Experience 
Rating:
5.0

Dustin was very helpful and professional with the check out process. Ashlyn helped us when we returned the truck. Very impressed with the service that these 2 provided today!!

Michelle D.  |  First Impressions 
Rating:
5.0

It was a great experience. No problems with anything.

Steve K.  |  Overall Experience 
Rating:
1.0

I lost two mattresses because they had water damage and of course they didn't cover anything for us

BASEL H.  |  Overall Experience 
Rating:
5.0

Will come back

shailesh j.  |  Overall Experience 
Rating:
5.0

Very happy

Brian S.  |  Overall Experience 
Rating:
5.0

Everyone was helpful and friendly

Susan C.  |  Overall Experience 
Rating:
5.0

Great service

MICHAEL S.  |  Overall Experience 
Rating:
5.0

I have been using this u-haul facility for many years, staff and products are always great!!

Greg s.  |  Overall Experience 
Rating:
5.0

Your GM, Grant I believe, is a class act. Absolute great customer service by him and his team.

BRIAN P.  |  Overall Experience 
Rating:
4.0

I was just disappointed that they ha a water problem,

Patricia L.  |  Overall Experience 
Rating:
5.0

Great service

Brian R.  |  Reservation 
Rating:
5.0

Thanks

Don R.  |  Reservation 
Rating:
5.0

GREAT PEOPLE

Mike C.  |  Reservation 
Rating:
5.0

Great service

Luis A.  |  Overall Experience 
Rating:
5.0

Very helpful staff.

STEVE H.  |  Overall Experience 
Rating:
1.0

I had this reservation for atleast a week or more...no one contacted me advising me the store had a flood a few days prior and had no space available. Lots of change in staff, bad customer service.

Whitney B.  |  Reservation 
Rating:
5.0

Everything exceeded my expectations.

steve h.  |  Overall Experience 
Rating:
3.0

The place was clean. The service checking out was very slow.

Leonard T.  |  Reservation 
Rating:
5.0

Great place for you to store your things. Great security and well maintained.

gary w.  |  Overall Experience 
Rating:
5.0

The staff was always nice and offered to help. The facility was very well maintained and I would recommend it for anyone who needs a storage unit.

timika r.  |  Overall Experience 
Rating:
5.0

Great service

Sean J.  |  Overall Experience 
Rating:
5.0

Everything was as good or better than expectations.

steve h.  |  Reservation 
Rating:
3.0

Some of the people at the counter need to get a personality also very understaffed line almost outside to get truck

jacqueline w.  |  Reservation 
Rating:
3.0

When I upsized my unit the elevator was broken so I had to carry everything down the stairs. The non climate control units are cooler than the climate control. No carts available on move out. Crowded.

bryan d.  |  Overall Experience 
Rating:
5.0

This location was very helpful and understanding during our time of need after losing our home to Hurricane Irma. One of the managers even went above and beyond to assist after hours. A+ Service!

Patrick r.  |  Overall Experience 
Rating:
4.0

Thanks

Laurie k.  |  Overall Experience 
Rating:
5.0

There were two employees over the two years I stored my belongings there that stood out in customer service. They were Jonathan Grant and Meagan Miller. The facility and premesis was always clean too.

SUSAN W.  |  Overall Experience 
Rating:
5.0

AWESOME STAFF AND MGMT!

Enji B.  |  Overall Experience 
Rating:
4.0

Move-out was easy and pain free.

Amber P.  |  Overall Experience 
Rating:
5.0

Everyone was very nice and helpful, I would recommend anyone to your units and services! Thank you guys for being and awesome team! 😃

kaitlynn B.  |  Overall Experience 
Rating:
5.0

Amazing customer service!

Sara T.  |  Overall Experience 
Rating:
5.0

This storage facility is very convenient and the employees have always been very helpful.

LYN M.  |  Overall Experience 
Rating:
5.0

The staff is great to work with and always willing to answer any questions and help out with any problems. The overhead rolling door was not so easy to operate due to lack of maintenance.

DOUG B.  |  Overall Experience 
Rating:
5.0

Uhaul was super useful!

maelynn n.  |  Overall Experience 
Rating:
5.0

Thaks for all you all did.☺☺☺

Carrie W.  |  Overall Experience 
Rating:
5.0

Nice

John P.  |  Overall Experience 
Rating:
5.0

No comment

Katina K.  |  Overall Experience 
No reviews have been submitted for this location.

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