Customer Reviews for U-Haul Moving & Storage of Oshkosh West

1111 reviews

900 N Koeller St   Oshkosh, WI 54902

(920) 232-3713

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(920) 232-3713

900 N Koeller St
Oshkosh, WI 54902

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Customer did not leave a comment.

Erica M. 
Rating:
5.0

Personnel are very friendly and incredibly good are there job. The trailer worked very well. A much better experience than what I had expected Thanks

DARREN V. 
Rating:
5.0

Customer did not leave a comment.

Chelsea S. 
Rating:
4.0

You need to fire everyone at your Saukville, WI location. Those are the dumbest employees you have. They don't even know they can't do trucks one way from the facility. Verified by three of them there. Worst experience ever. At least Oshkosh location knows what they are doing.

CHRISTOPHER F. 
Rating:
3.0

Location is great. Large open lot is easy to maneuver. Large clean building also nice. Counter help didn't seem interested in the transaction much. Just said to drop off trailer in any open space and I could go. Didn't offer to help back trailer in or unhitch it. Trailer is heavy and if it was my wife returning it, she wouldn't be able to do it. I was barely able to get it off the ball. No paper receipt was offered. Said she'd email it. Have yet to receive it.

James R. 
Rating:
5.0

Customer did not leave a comment.

DEVIN M. 
Rating:
4.0

Customer did not leave a comment.

PATTI K. 
Rating:
5.0

Customer did not leave a comment.

Kerry G. 
Rating:
5.0

I did not Receive a copy of my billing by E-mail, Can someone please send me my copy. Thank you. douglas.clark1@usbank.com

DOUGLAS C. 
Rating:
4.0

THey were supposed to email my receipt but never did. That's not good.

GERALD S. 
Rating:
5.0

No suggestions. I was greeted in the parking lot and checked in right there. I was asked to park the trailer in an area with a lot of space. I was done in less than five minutes.

Steven T. 
Rating:
3.0

Clean the vehicle better prior to use. There were wrappers in the truck….condom wrapper as well…..and filthy cup holders/dashboard.

Kristina S. 
Rating:
4.0

Customer did not leave a comment.

Corbett S. 
Rating:
5.0

Customer did not leave a comment.

JAMES LOUIS G. 
Rating:
4.0

Employees are always friendly and helpful

JOSEPH F. 
Rating:
5.0

Customer did not leave a comment.

susan W. 
Rating:
4.0

Customer did not leave a comment.

ROBIN G. 
Rating:
4.0

1) I have rented at this location 4 times. Each time all documents were emailed to me and all arrived except the final check-in document (which was emailed in my presence). I rented at another location and all emails arrived, including final check-in document. 2) Your corporate procedures assume everyone has email and internet access on a smartphone. That is NOT true. (And I have been working on computers - including computer security - for over 56 years, so I am not a newbie.) Item 1 above is one example of why I probably never will use internet on a smartphone.

EDWARD B. 
Rating:
5.0

Customer did not leave a comment.

TAMARA P. 
Rating:
5.0

Customer did not leave a comment.

heather p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William T. 
Rating:
5.0

Doing a great job

Roger S. 
Rating:
5.0

Customer did not leave a comment.

JAMES LOUIS G. 
Rating:
1.0

The guy who helped me load my car did a lousy job and my car ended up coming off and the car Dolly barely made it to a local uhaul to where I had traveled

JEANNE R. 
Rating:
4.0

Customer did not leave a comment.

Jessica R. 
Rating:
5.0

Customer did not leave a comment.

William R. 
Rating:
5.0

Customer did not leave a comment.

JACK C. 
Rating:
5.0

Only issue I have is my first month was supposed to be free but I still got charged

Shane W.  |  Online Move In 
Rating:
5.0

Friendly and very accommodating!! Flexible plans and super easy to work with!!!

susan d.  |  First Impressions 
Rating:
4.0

This was not the original pick up. The original pickup had what I reserved but didn't assign to me, didn't know anything about me or how to rent. I don't know why I was sent 17 miles out of the way to a place that doesn't know how to rent.

Steven D. 
Rating:
3.0

Customer service is poor. I received different answers each time I visit. Today I moved out of 2 storage units and have paid thru July 12th so I asked the attendant if my rent would be prorated and she said, “No clue, they don't tell me anything here.” and did not offer to find the answer to my question. If someone could provide an answer to this I would appreciate it!

Gary L. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY M. 
Rating:
5.0

Great place to get a storage unit. Clean and well kept. Super friendly staff.

Stacy S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher H.  |  First Impressions 
Rating:
5.0

The people at this location was very friendly

ALBERT B. 
Rating:
5.0

Customer did not leave a comment.

AMANDA M. 
Rating:
5.0

Nice folks, very helpful.

William R. 
Rating:
4.0

Service was not friendly, gave me a truck from middle row so no planning never came out to make sure I knew how to drive it or not. When I brought it back early different people and same thing. Not happy with this place will go to different location next time.

Gregg S. 
Rating:
5.0

Customer did not leave a comment.

STACY D. 
Rating:
5.0

Employee processed order icily and efficiently and hooked up trailer and checked lights. Got underway quickly

DAVID MICHAEL G. 
Rating:
5.0

Rented a trailer with ramp and it was great. Staff is friendly helpful and knowledgeable. The trailer towed great and was in good shape. Over all very satisfied

KENNETH L. 
Rating:
5.0

Customer did not leave a comment.

WILLIS H. 
Rating:
5.0

Drop off was a snap.

THOMAS J. 
Rating:
5.0

Need to upgrade speed & user-friendly computer system. Torturously slow. Need a dedicated 24-hour internal help line for employees encountering problems. Update online system for Oshkosh storage map. You see a map with various colors online, but no color code indicating available units.

Yvonne W.  |  First Impressions 
Rating:
5.0

Very good customer service! It was our first time there and we got in and out quickly and very efficiently. Will definitely be back again.

KAREN G. 
Rating:
1.0

There was a guy working when I picked up the truck, criticizing and basing the new manager. He was very rude, using profane language, and overall unprofessional. He complained that I had my reservation printed off, and was complaining about all the customers waiting. He wasn't wearing a d name tag, so I didn't get his name. He was there again when I dropped the truck off, with the same personality. My truck I rented was in poor condition. The airbag light was on, so I went back in and mentioned it. The response was "if you need the truck, I guess you'll have to get over it." This particular truck was poorly maintained. On numerous occasions during my move, it was very hesitant to start, and the front end and steering was very loose and all over the place. For a U-Haul location, quality and service was terrible. I've had better luck at independent locations that had were authorized locations.

NICHOLAS J. 
Rating:
5.0

As always.... perfect transaction from a perfect staff! Thank you

YVETTE B. 
Rating:
5.0

Customer did not leave a comment.

Gena B. 
Rating:
5.0

Awesome staff and facility!!!

Toni O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALLEN A. 
Rating:
2.0

Your website sucks, I called several times to check trailer back in, was on hold a total of 50 minutes between 3 calls. I was then told they could charge me $20 fee for not completing check in. I should bill them for my wasted time.

Kristian F. 
Rating:
4.0

Customer did not leave a comment.

KELSEY F. 
Rating:
5.0

Customer did not leave a comment.

PAUL W.  |  First Impressions 
Rating:
5.0

Very satisfied with overall experience

DAVID F. 
Rating:
5.0

Customer did not leave a comment.

LAUREN R. 
Rating:
5.0

Customer did not leave a comment.

Amanda P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul S.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

DHAVAL P. 
Rating:
5.0

Customer did not leave a comment.

Jacob R. 
Rating:
1.0

Customer did not leave a comment.

EDWARD C. 
Rating:
4.0

It started out really great but the last couple times I was there the overhead doors wouldn't open. There was trash and a lot of things in the hallways people had left it must have been a really busy weekend. Overall it was good I had no problems. The main person I dealt with was Marcus and he was always very very helpful Good guy.

julie l.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Melissa H. 
Rating:
3.0

Customer did not leave a comment.

GARY J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HEATHER W. 
Rating:
5.0

Nothing to add. Everything worked very well.

KAZIMIERZ Z. 
Rating:
5.0

Fabulous experience every time that I have used this company. I will be a Lifelong customer for sure

KRISTINE N. 
Rating:
5.0

Very nice and courteous employees

AUDREYA J. 
Rating:
5.0

Very easy return.... And pick up. Nice big size for parking lot.

JOHN S. 
Rating:
4.0

Customer did not leave a comment.

JAMES H. 
Rating:
3.0

Was handed the wrong key for my truck. Upon trying to return the truck, I waited awhile for the one person working the counter to ask what I needed and they basically just took the key and said I could go. I would advise against doing the 24/7 online option as it took about 25 min to complete it and you still need to see a person to get your key anyway. The only good thing was I needed to extend the amount of time I had the vehicle and that was an easy experience.

Christopher L. 
Rating:
4.0

Customer did not leave a comment.

KYRA E. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

The staff is always friendly and helpful. Have rented trucks multiple times and everyone is terrific to work with.

Tiffani A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHANE K. 
Rating:
5.0

Marcus and Chrissy were Rock Stars at their job!! They were Very Efficient, friendly, new their job and the set up of their lot & inventory. they went above and beyond when I could not locate the truck I had rented, they came out into the lot and showed it to me and made sure I could access it. They made check in and out FAST and correct. They were professional with each of the customers they cam in contact with. Unfortunately, your U-Haul National Phone Bank was HORRIBLE!! Each time I called, the recording said that there would be a 30-40 minute wait!! That is Ridiculous!! One time when I was on the wait time began at 30-40 minutes. Then it went down to 20-30 and then it actually went back UP to 30-40!! HOW DOES THAT EVEN HAPPEN!?!? I was w/o a computer at the time I needed to use the call in method. I believe it is a terrible disservice to your staff to have to work under these conditions! Hire more people like Chrissy and Marcus to work your call in center!!

CATHY S. 
Rating:
3.0

long wait when we arrived because there was only one person behind the desk.

NANCY S. 
Rating:
4.0

The only issue I had was that I was charged twice for my trailer rental and I will be stopping by to fix this problem with them.

WILLIAM C. 
Rating:
5.0

Customer did not leave a comment.

ROGER Q. 
Rating:
5.0

Evrybody was great

LILLY C. 
Rating:
1.0

Had to go back to the store to confirm that I returned the rental. I did this to make sure I had a record of it being returned.

RANDALL M. 
Rating:
5.0

Little dirty inside and a cover for a light on back was missing which the attendant pointed out

Dana K. 
Rating:
5.0

Did experience some water leaking in moms attic. Upper right corner. Minimal damage. Recommend fixing or taking unit out of service.

NICHOLAS H. 
Rating:
5.0

Customer did not leave a comment.

AMBER B. 
Rating:
5.0

Customer did not leave a comment.

ANDREW R. 
Rating:
3.0

Your online reservation didn't work for shit. I wanted to pick the van up at 7AM and it wouldn't let me get it until the store opened at 9. Wasted 2 hours of a holiday weekend. Had that worked, it would have been 5 stars all around.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW R. 
Rating:
5.0

Put on drop box a check list befor you drop the keys in the box I dropped the keys in the box so i couldent get the milage or tank leavel

ANDY G. 
Rating:
5.0

Customer did not leave a comment.

Scott O. 
Rating:
5.0

I think the place is great! Everyone is friendly and helpful.

deb S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RORY P. 
Rating:
4.0

Customer did not leave a comment.

shelly P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kacey R. 
Rating:
1.0

Under staffed

Linda E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEBBIE L. 
Rating:
5.0

Nothing.

Geoffrey G. 
Rating:
5.0

Friendly, informative, happy staff Excellent experience!

KORY A. 
Rating:
5.0

Staff was extremely professional very friendly and helpful. I am glad I chose this facility and would recommend it to anyone

julie l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AARON B. 
Rating:
5.0

Customer did not leave a comment.

TODD J. 
Rating:
5.0

Give Jacob Corliss a pat on the back. He does a good job and is good with the public relations.

Gary J. 
Rating:
5.0

Marcus was the bomb! Excellent experience.

ANNA C. 
Rating:
5.0

Customer did not leave a comment.

Anthony H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Neil B. 
Rating:
1.0

Storage unit assigned to me had a lock on it when I arrived first time to use it. After hours number I called went to voicemail and then still have not received a response.

GREG G.  |  First Impressions 
Rating:
5.0

nothing, the service was great and the staff were very helpful.

Carl C. 
Rating:
5.0

Customer did not leave a comment.

KRISTINE N. 
Rating:
5.0

Customer did not leave a comment.

MARK L. 
Rating:
5.0

Super friendly helpful staff! Didn’t catch his name but the guy who checked me in was awesome! He was very helpful and made me feel very welcome. He went above and beyond to make sure I was doing ok when getting my stuff in.

Stacy S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

TINA D. 
Rating:
4.0

Customer did not leave a comment.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

ryan s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAN B.  |  Overall Experience 
Rating:
5.0

Everything went very smooth and fast.

DAVID K. 
Rating:
3.0

Make sure to have more than one truck to drop off containers. My container was supposed to be picked up on a Wednesday and didn't get picked up till Saturday after each day being told it would be picked up

Steven V. 
Rating:
5.0

Customer did not leave a comment.

TERRY K. 
Rating:
5.0

Great and convenient location.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

LEROY Z. 
Rating:
2.0

This location is too big to leave it in the hands of a single employee...I was there twice in one day and both times I was waiting for 30 minutes or more because there was only one employee. Both times it was explained that the " manager " was not there . Good management would recognize the need to serve customers . Bank runs and misc. trips can wait , 3 deep at the counter both times I was in and the single employee did the best he could but everyone waiting was clearly displeased at the way this employee was left to fend for himself. I understand it's difficult to find help these days but when help IS hired , they need to make themselves available during business hours.

ROBERT L. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

It was quick getting in and out!! Staff was easy to work with!! An the trailer was clean!!

BRETT F. 
Rating:
5.0

I had had a hell of an experience that led me to this location, and I ended up having to ask them for help they had every right to decline outright. Instead, they sympathized and went above and beyond to help me, and I really appreciate their assistance.

Elizabeth T. 
Rating:
4.0

Customer did not leave a comment.

SANDEEP S. 
Rating:
5.0

Thankful for the staff in the Koeller street Oshkosh location today they helped me a lot!l Went in Sunday April 26th at 345pm. Was a gentleman and a nice lady there who both assisted me. (Was it Kristi and Marc? Sorry I’m bad with remembering names..) Thank you, Shirin

shirin p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katie B.  |  Overall Experience 
Rating:
5.0

Thanks for being so help full. mark

Mark V.  |  Overall Experience 
Rating:
5.0

If we ever need a unit again we will definitely be back. Thanks

John Z.  |  Overall Experience 
Rating:
5.0

Jacob Corliss was outstnding in getting me a storage unit, showing me the access points and helping me when I had a problem with the lock on my storage unit. He is very courteous and will make sure all of your needs are satisified.

Steve s.  |  First Impressions 
Rating:
5.0

Great place. Nice heated bay for loading and unloading. Handy carts available. Very clean. Helpful employees. We would highly recommend.

Jeffrey T.  |  Overall Experience 
Rating:
5.0

Extremely pleased with my experience. Everything exceeded my expectations. Staff were very helpful. Thanks

James M.  |  Overall Experience 
Rating:
2.0

Link to facility map in "move-in" email did not work. Unit had bird droppings in it. Ended up finding new / clean units that are twice as big for 1/3 of the price - we will not be extending our rental.

PAUL M.  |  Online Move In 
Rating:
5.0

Great facility. Clean. Restrooms handy. Useful carts available. We moved in during a snowstorm and below zero temperatures, we really appreciated the heated truck bay.

Jeffrey T.  |  First Impressions 
Rating:
2.0

This is the first time I was treated like I mattered to the person helping me. Jake was very helpful in explaining everything I needed to know. He answered all me questions and was understanding to my many disabilities. To include poor hearing, bad eye site , arthritis and not being able to life the 20 & 10 pack of boxes Jake helped me to purchase for my move. Witch I would have had to come back for if he hadn’t gone through the hole package I needed to move. Another employee offered and took the boxes to my can without even asking for help. Now that is serve with a smile . You can tell that the other employees have picked up on Jake’s leadership stile . That young man deserves credit for jumping in when an old man needed it. I am sorry I didn’t get his name. I could go on about the other things they filled me in in that I didn’t know , but you get the idea . I will now tell everyone how I was treated and taken care of by your staff. Thank you and your company! Russ Wolff I also order another truck for my April 1st. move to Two Rivers Wi. And I will rent a storage units when my free month is up.

russ w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rebekah G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

thomas S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kyle B.  |  Overall Experience 
Rating:
5.0

Would use again. Employees helpful and friendly. Facility clean. Liked use of inside drive in and storage. Nothing bad to say.

karen b.  |  Overall Experience 
Rating:
5.0

Excellent service as I was renting a storage unit - knowledgeable and friendly!

Dan M.  |  First Impressions 
Rating:
3.0

I did have a few times i was over charged but got taken care of i do recommend you to anyone

Amber K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carmel S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronald S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victoria i.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CYNDY S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Victoria i.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Judy V.  |  First Impressions 
Rating:
5.0

Checking out was so easy and well planned by U-HAUL , we will use your storage lockers again

Thomas H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Morgan B.  |  Overall Experience 
Rating:
5.0

Very friendly, helpful, knowledge and courteous store manager. Very encouraging to experience this type of excellent service.

GARY J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kamarya P.  |  First Impressions 
Rating:
3.0

Everything was great the truck ran great we got back to the store a little bit late but Jacob was totally cool. I hope that we don't get charged for another day. I will recommend this place to my family and friends

Aric V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roland B.  |  Overall Experience 
Rating:
5.0

Thank you for everything. I am very pleased with my experience

James M.  |  First Impressions 
Rating:
5.0

The storage wasn't clean and had some metal thing in there that I have to discard. But overall I had a good expirience

Crystal D.  |  Online Move In 
Rating:
5.0

Great location for me.. Staff always friendly and helpful the facility was clean will use again!

Roman S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hailey O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alexa R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark G.  |  Overall Experience 
Rating:
5.0

Jacob was extremely helpful with our storage unit.

Jane C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

sally m.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sharon O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark G.  |  First Impressions 
Rating:
5.0

Nice helpful employees

Paul L.  |  First Impressions 
Rating:
5.0

This is a first class facility and first class, helpful people. It's well lighted. exceptionally clean and the climate control works great. The loading dock is especially convenient for household moves. We couldn't be more pleased.

Tom W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHERYL R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy W.  |  First Impressions 
Rating:
3.0

Website didn’t work tried for 2 days to book online the information was there but only partly per stafff

Debra B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

penny s.  |  Overall Experience 
Rating:
5.0

This is a first class facility and first class staff. Couldn’t be better.

Tom W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexa R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Donald M.  |  First Impressions 
Rating:
5.0

Very friendly and helpful

Steven W.  |  Overall Experience 
Rating:
5.0

Managed very well, all employees are helpful and professional. Thanks to Brittney, Alivia, and the 2 gentlemen. Great place. John T.

John T.  |  First Impressions 
Rating:
5.0

.

Alan M.  |  Overall Experience 
Rating:
5.0

Fast, easy and convenient.

kaylin b.  |  First Impressions 
Rating:
5.0

Would do it again if needed

Dennis Z.  |  Overall Experience 
Rating:
5.0

They gave me very good customer service very helpful and understanding explaining everything thank you very much

Steven W.  |  First Impressions 
Rating:
5.0

Brittany very courteous, knowledgeable and professional. An easy process to line up a truck and storage space. A good customer experience.

Tim M.  |  First Impressions 
Rating:
5.0

The customer service at this location is AWESOME! They answered my way too many questions and helped me get the best rental deals for my moving situation. Moving supplies selection is huge!!!

Mary Anne D.  |  First Impressions 
Rating:
5.0

Very smooth process. The unit is convenient and well maintained.

Patrick O.  |  First Impressions 
Rating:
5.0

I was a walk in with some questions regarding a storage unit. When I arrived the girl at the counter was very helpful and kind.

Becky F.  |  First Impressions 
Rating:
5.0

Very impressed

Lana A.  |  Overall Experience 
Rating:
5.0

Brittany was great! She explained everything real good and when we moved some things into our unit it was clean and using the carts they have for customers to use is so helpful. And having everything!

Roman S.  |  First Impressions 
Rating:
4.0

The only thing that could have been different is larger carts to unload. It was very clean, warm and SECURE! My issue: I felt I was over-charged for the equipment to get me back to Oshkosh.

Yvette B.  |  First Impressions 
Rating:
2.0

$10 upcharge for 24/7 access is bogus, took excessively long to make access card, price was higher than similar units elsewhere, customer service rep was friendly (cute too)

Taylor B.  |  First Impressions 
Rating:
2.0

$10 upcharge for 24/7 access is bogus, took excessively long to make access card, price was higher than similar units elsewhere, customer service rep was friendly (cute too)

taylor b.  |  First Impressions 
Rating:
5.0

I wish you had never fired the super nice girl who checked me in to my units. She knew what she was doing! I have dealt with uhaul for 15 years and she was good! Get her back! Great customer skills!

Brian F.  |  Overall Experience 
Rating:
4.0

People helped us a lot nice clean facility

james l.  |  First Impressions 
Rating:
5.0

Staff was very polite and helpful. I dealt with Mr. Cruz and he was very helpful and accommodating . I would recommend this facility to anyone looking for a clean and secure place to store their items

Irene B.  |  Overall Experience 
Rating:
5.0

Brittany she really went out of her way to help me with storage she help me a lot and I want say she was really helpful with everything I needed and she answer all my ? I was very pleased 😀....

JUDY M.  |  First Impressions 
Rating:
5.0

Mike was extremely helpful and quick to help our needs.

Kristy T.  |  First Impressions 
Rating:
5.0

I plan on using Uhaul again when I move in September

Helen B.  |  First Impressions 
Rating:
4.0

Good selection and availability, knowledgeable agent

Mike S.  |  First Impressions 
Rating:
5.0

Great place for storage.

Dennis Z.  |  First Impressions 
Rating:
4.0

Just got it and haven't got anything there yet

debra c.  |  First Impressions 
Rating:
5.0

Brand new. I like the security with using a card for access

Lana A.  |  First Impressions 
Rating:
5.0

The lady was very, very helpful !

Richard F.  |  First Impressions 
Rating:
2.0

You need to train your team better! It's frustrating to your customers when your team doesn't know how to do rentals nor takes the time to show you how things work. Good thing I'm resourceful

Louis J.  |  First Impressions 
Rating:
5.0

Clean and INDOOR! Worth a few extra bucks to keep my things safe and easy to get to!

EUGENE S.  |  First Impressions 
Rating:
5.0

great

Dorthy P.  |  First Impressions 
Rating:
5.0

We haven't moved in yet. September 28th is the day we plan to start moving. The customer service was top shelf. See you soon. Thank you. Kim Thomson

KIm T.  |  Reservation 
No reviews have been submitted for this location.

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