Customer Reviews for U-Haul Moving & Storage of Palmer

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Palmer

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Michelle C. on

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Customer did not leave a comment.

Daniel B. on

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All good!

kelcie E. on

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When we returned the Trailer in Clarksville, we were told that our vehicle was not equipped to haul such a large load. It is a little unnerving that we were allowed to make the trip on the Alcan with out entire life. We asked several times at the pick up location of our vehicle would be able to haul that and we were assured we would

William B. on

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The manager and staff at the Palmer store were the best U Haul personnel I have dealt with over the years. I can not recommend them highly enough.

Mark S. on

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Robert S. on

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Fast and efficient. Good job. :)

Holly L. on

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Quick and friendly service with no hassles, will recommend to friends!

dale L. on

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Rosemarie I R. on

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Great customer service!

KELLY L. on

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The man was wonderful! So easy and big location

Deborah T. on

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Eleanore S. on

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The customer service was exceptional both on pick up and return! The van was awesome! Worked out perfect for my needs. I drove it over 500 miles without any problems. I will definitely use this location again.

Dustin L. on

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Very good transaction over all. Thanks!!

avery M. on

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David B. on

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Lynnette H. on

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Ran poorly and leaked inside the storage part.

Bill F. on

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Virginia S. on

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Thank you for the courteous way you treated me. Also for giving me a ride home. I definitely will refer your services to my friends and if need be, I will use you in the future.

RIKKI B. on

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Had me in and out in no time. Very courteous and professional. Thank you Palmer UHaul

Sheila M. on

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The lady was extremely professional and courteous.

Kelly S. on

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NOT MUCH YOU CAN DO....CHRIS AND HIS TEAM GO ABOVE AND BEYOND GREAT CUSTOMER SERVICE. THEY ARE SO EASY TO WORK WITH. THE STORE IS ORGANIZED AND CLEAN. TRUCKS ARE AWAYS CLEAN AND RUNNING GREAT

James W. on

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You don’t have enough staff. I waited for about 20 minutes trying to return my vehicle. There was a policeman in there as well trying to get the one person working to stop helping customers and go start vehicles to see if a lady had been stealing gas from you. He looked all over for another staff member because he could see she was busy too. I tried calling your store several times during the day with questions about your store and in the afternoon with billing issues and your corporate offices tried as well. You never answer because you don’t have enough staff. I left my keys with your overly busy clerk and then received a bill for a 15.00 cleaning fee. I can’t call and find out what this fee is for because you don’t answer the phone. Your corporate customer service was useless because all they did was try and call your store and have the phone redirected back to them then proceed to tell me there was nothing I can do but keep trying to call or go there. I would have happily cleaned whatever issues you may have had with the cleanliness of your vehicle if you had a staff member that wasn’t swamped and able to help me in a reasonable time frame tell me there was an issue. I would like this fee reversed.

LONNIE M. on

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katie C. on

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Brandee L. on

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Edward S. on

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Peter M. on

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Add a winch receiver mount to the silver auto haulers so U-Haul could rent a small winch to use to get a vehicle up.

Heather H. on

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Mark B. on

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Thomas B. on

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Thomas C. on

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Michael M. on

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David M. on

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My experience with uhaul and the Palmer crew was excellent. I cannot express enough how pleasant and caring they were. It would be great to be able to call you all friends. Thank you

Sheri D. on

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Need to have a better system for delivery of U-Box containers.