Customer Reviews for U-Haul Moving & Storage of Queensbury at Dix Ave

42 reviews

308 Dix Ave   Queensbury, NY 12804
(Formerly known as K-Mart)

(518) 798-7550

Location Hours

  • Mon-Tue: Closed
  • Wed-Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(518) 798-7550

308 Dix Ave
Queensbury, NY 12804
(Formerly known as K-Mart)

Services at this Location:

Location Hours

  • Mon-Tue: Closed
  • Wed-Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very helpful and friendly

Lanitajean R. 
Rating:
5.0

Glen was fantastic !!!! and a pleasure to work with. I am going to tell everyone to see him for sure.!

Vincent P. 
Rating:
5.0

Everything was great. Excellent customer service!!

Curtis H. 
Rating:
5.0

Customer did not leave a comment.

ERNEST G. 
Rating:
5.0

Customer did not leave a comment.

Ashley R. 
Rating:
5.0

Everything was great I did a after hours return and it was a little confusing

Derick S. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
4.0

Customer did not leave a comment.

Andrew T. 
Rating:
5.0

Customer did not leave a comment.

danny D. 
Rating:
2.0

No personnel to help. Drop box hard to find. Only open until noon.

SUSANE H. 
Rating:
3.0

Customer did not leave a comment.

Mark D. 
Rating:
3.0

Lower rates for mileage fees or offer free miles first.... also the truck sounded like the fan was going to blow up so maintenance your trucks often

Kyle M. 
Rating:
5.0

Customer did not leave a comment.

Janet F. 
Rating:
3.0

My reservation was almost 45mins late and no one was at the location when it was open for business per the hours listed. Called their phone number and the woman I spoke with wanted me to reserve my rental again. Although the truck was clean to the look, it had a foul smell in the cab.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

Truck was there but the key wasn't! We were originally told to pick up the truck in Warrensburg after 7pm- after business was closed. After much stress and waiting for uhaul to figure it out we were directed to this uhaul location 25 minutes away. All went smoothly from there.

Joseph B. 
Rating:
4.0

Customer did not leave a comment.

David H. 
Rating:
3.0

Had trouble finding the location barcode to scan then found it inside the foyer and couldn't scan but when I called he made it easy for us.

Nancy P. 
Rating:
5.0

Customer did not leave a comment.

William E. 
Rating:
5.0

I had originally booked for pick up in Wilton but had to detour 20 miles north (40 round trip!) I was accommodated by the counterperson who allowed me more miles. He was very thorough and helpful. Thank you, Glendon Binette!

Robert V. 
Rating:
5.0

Customer did not leave a comment.

Lucas F. 
Rating:
5.0

Customer did not leave a comment.

Amodio D. 
Rating:
1.0

Customer did not leave a comment.

Michael G. 
Rating:
3.0

Customer did not leave a comment.

John F. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Glen was awesome to deal with. Extremely helpful. Made the whole rental process extremely easy. Thanks

JESSE JR D. 
Rating:
5.0

Customer did not leave a comment.

LARRYJ W. 
Rating:
5.0

Address changed but not on google maps so a bit confusing. However, knew exactly where was once called business

TJ D. 
Rating:
1.0

We drive to the scheduled drop off location and when we got there we were asked to bring the trailer to a different location. This caused extra amount of time and miles of back tracking. If they wanted us to bring it to an alternate drop off location we should have been notified ahead of time. The personnel were not very accommodating or helpful. Sorry but not impressed with the drop off process at all.

Anne M. 
Rating:
4.0

Customer did not leave a comment.

BRUCE R. 
Rating:
5.0

Nothing!

Robert N. 
Rating:
4.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Excellent location and the staff was great.

SUZANNE B. 
Rating:
3.0

Entrance was not clearly marked. Maybe offer Wi-Fi for customers attempting self check in. Attendant was great! Very helpful. Thank you.

Jason M. 
Rating:
5.0

Customer did not leave a comment.

Stephane B. 
Rating:
2.0

The tow dolly had a broken tail light and the fender mounts were partially broken on the left side. There wasn't another tow dolly available, so I took what was offered and fixed the tail light. En route, I had to stop for repair at the U-Haul facility in Dupont PA because the front fender mount broke completely. This made it possible to complete our trip.

John W. 
Rating:
5.0

Customer did not leave a comment.

Veronica C. 
Rating:
5.0

No changes. Great and FAST service!!

Carol M. 
Rating:
5.0

Customer did not leave a comment.

Emily L. 
Rating:
4.0

Customer did not leave a comment.

Brian W. 
Rating:
3.0

I wasted THIRTY MINUTES trying to use the mobile checking/pickup and it was a total waste of time It kept telling me to turn on my “location settings” as it couldn't find me..... my location was turned on the entire time Please donr offer this as a service when you cannot navigate your way thru it and end up wasting time that is valuable —especially on a day you are moving!

Jennifer G. 
Rating:
5.0

Customer did not leave a comment.

STEVE S. 
No reviews have been submitted for this location.

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