Customer Reviews for U-Haul Moving & Storage of South Walkerville

2125 reviews

1508 Walker Rd   Windsor, ON N8W3P4

(226) 216-0546

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(226) 216-0546

1508 Walker Rd
Windsor, ON N8W3P4

Services at this Location:

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

All in all I am happy with the customer service and the way I was treated. However, U-Haul should have a policy for in-store credits in case the customer uses only a week of the fully paid month for the rental container. In my case I was charged for the whole month but used only one week instead. Truly, I would've preferred to get some in-store credit for the 3 weeks I did not use, which I would've been happy to use next time for U-Haul services.

BESNIK Y. 
Rating:
5.0

Customer did not leave a comment.

Andrea D. 
Rating:
5.0

Customer did not leave a comment.

JOHNJ D. 
Rating:
5.0

the mileage fee is BS. the mileage fee is a rip off. the mileage fee is going to screw you. the mileage fee is organized crime. the mileage fee sucks. I am looking elsewhere to rent a truck.

DONALD V. 
Rating:
5.0

Super customer service

Ole P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

john B. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHYEDWARDJOH D. 
Rating:
5.0

Customer did not leave a comment.

GERARDA G. 
Rating:
5.0

The vehicle specs were wrong as the website and the booklet inside the vehicle. no cruise control tank size wrong etc.

Rachit T. 
Rating:
5.0

I am consistently greeted by courteous and helpful UHaul representatives. They strive to help provide helpful suggestions and suitable vehicle for my moving / storage needs. For this rental, April, Nathan and Rebecca looked after my rental - many thanks for a smooth and stress free experience! I am most fortunate that this location is the most convenient for me

GRACIELLAL S. 
Rating:
5.0

Customer did not leave a comment.

MU TAW S. 
Rating:
3.0

THE AMOUNT OF MILEAGE PER DAY IS WAY TO LOW. i HAD TO PICK UP MY CAR WITH THE TRUCK RENTAL AND DOLLEY THAT WAS 500 KMS AWAY. BYTHE TIME I GOT BACK, ATER TWO DAYS, i HAD TOSTART PAYING FOR THE EXTRA KILOMETRES WITH STILL 5 DAYS LEFT ON THE CONTRACT RENTAL PERIOD.

Jerome B. 
Rating:
5.0

Good job overall

SUSANA J. 
Rating:
5.0

Customer did not leave a comment.

Kevin T.  |  Overall Experience 
Rating:
5.0

There was a computer mix up with storage lockers, but they fixed it immediately and then went a step further in good customer service by providing locks.

Peter K.  |  First Impressions 
Rating:
1.0

It's was the worst experience I've ever had with uhal I put to much gas they wouldn't give me a discount or at least refund my money You will never have my business again never 👎

LABIBS Y. 
Rating:
4.0

The vehicle storage parking spots are not well labeled. That is my only issue.

Greg D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEVINJAMES R. 
Rating:
5.0

I rented an appliance Dolly along with a trailer. The strap on the appliance dolly was broken and not long enough to work as it should. I raised the issue with the representative and they took the dolly rental off my bill. I wasn't expecting a freeby as I raised the issue so the next customer would be stuck as well. Regardless the representative was excellent

JOHNR P. 
Rating:
5.0

Customer did not leave a comment.

Randy J. 
Rating:
5.0

Easy rental process, helpful staff and good equipment made the rental easy

ADRIANMICHAEL J. 
Rating:
5.0

Customer did not leave a comment.

ULYSSE FERRY Y. 
Rating:
4.0

Customer did not leave a comment.

ANTHONYT G. 
Rating:
1.0

U-Haul has an entire system set up to only be able to provide customers with excuses. I reserved online a trailer to pick up on Friday at 5025 Walker Road, I waited 30+ minutes for someone to help me. Then was told that “Traffic” changed my location to 2890 Dougall Road. This was inconvenient but a mistake is a mistake (not intentional). It would have been polite to receive an email or a call that my location changed. Then, as I was leaving U-Haul I got waved down by the employee that my rental is going to be available at the 1508 Walker road location. Which was 20 minutes out of my way, with my 4 year old in the car for over an hour by the time I arrived at this location. When I went to pay, the employee told me that the price I for the trailer I reserved was $5/day more than what I reserved it for. Salt on the wounds... I had to drive further, get sent on a trip to get the rental trailer to find out I was being charged more for it. I was very frustrated and feel bad for the employees that work at U-Haul. They have to deal with the upset people that are victims of U-Hauls games.

DAVIDA P. 
Rating:
2.0

Worker improperly latched trailer to hitch, causing thr hitch ball to be ruined mid trip. Had to go out and buy new one to continue safely.

DILLONJULIEN B. 
Rating:
1.0

Customer did not leave a comment.

Fabricio R. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
4.0

Customer did not leave a comment.

Dave B. 
Rating:
3.0

Customer did not leave a comment.

Shelby S. 
Rating:
5.0

The facility was fantastic, exactly what we needed.

Brad S.  |  Overall Experience 
Rating:
5.0

My rental experience (as it relates to the U Haul location at Walker Road) left nothing to be desired. The manager, staff and equipment have exceeded my expectations. A well run and well organized location!

MARTIN P. 
Rating:
5.0

Renting from U-Haul is an excellent experience the trucks are always clean and in good running condition and the staff is very friendly and professional

G-SCOTT L. 
Rating:
5.0

Customer did not leave a comment.

BERNADETTEK D. 
Rating:
5.0

I found it to be a perfect environment to store my vehicle in the winter. Hopefully I can store it again next season the same way with you.

David F.  |  Overall Experience 
Rating:
5.0

Used u-box rentals for my long distance move. This was the most relaxing move I have ever made. I am a 67 yr old female who packed and loaded each u-box myself using help only for the heavy pieces of furniture. And I'm still smiling at the extremely reasonable cost. Would definitely use u-haul again.

LORIEJ B. 
Rating:
5.0

Customer did not leave a comment.

HARMEET B. 
Rating:
3.0

The inside of the van was filthy. Chunks of ripped cardboard boxes in the back & stuff spilled all over the steering wheel & cup holders in the front. I highly doubt it was cleaned & sanitized before my usage. Bring your own sanitizer & wipes!! A few staff members don't seem to get covering your mouth and nose with a mask either!!

HEATHER P. 
Rating:
5.0

Customer did not leave a comment.

Jennifer L. 
Rating:
5.0

For me this was about an hour long rental. I was recommended the perfect rental. Went and did my job. $30 for the 5 miles I went.

JOHN B. 
Rating:
5.0

Staff are always great at this location. They do their best to accomodate you no katter what obstacles they have to go through. I try my best to bring them Timmies boxed coffee and some donuts as a thank you when I get the chance!

SANIMSHAJAN M. 
Rating:
5.0

Good

Paramjit S. 
Rating:
5.0

Excellent customer service!!

MARTIN P. 
Rating:
4.0

Keep your rental trucks clean, found food containers under seat.

LESLIEJ M. 
Rating:
5.0

Goof service!

JIAN L. 
Rating:
5.0

It was a great help to have such a good facility and service to organize our move. Staff are competent and helpful. Minor glitches were handled promptly and professionally. I especially liked the heated warehouse where we didn’t have to worry about the weather for loading and unloading. How might you improve? More stations with moving carts within the warehouse would make it more convenient.

Barb P.  |  Overall Experience 
Rating:
1.0

I rented a U-haul truck for 5 hrs and returned it on time but I was billed for 2 days since the person at billing didn't hit the finish button while generating the receipt. I spent hours talking to customer service representatives to get the issue fixed. When I explained the inconvenience to the customer service representative, the call ended abruptly.

Sushanth R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kim M.  |  Overall Experience 
Rating:
5.0

Great inside service!

John F. 
Rating:
5.0

This particular Uhaul Store is outstanding with Customer service. Its one of the best in all of Canada, possibly North America. I've rented from Chicago to Edmonton AB. This store by far makes my rental easy.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

PATRICKR B. 
Rating:
5.0

Great customer service!! Was a very good experience overall!! Will not hesitate to use again or recommend to all!!

SEANRODERICK B. 
Rating:
5.0

The only thing is there was alot of dust all over but over all everything was great

norm w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bernadette D.  |  First Impressions 
Rating:
5.0

Love the drive in/ up access versus outdoor storage

Trevor E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shirley B. 
Rating:
5.0

All was great .

DOUGLASH M. 
Rating:
5.0

An absolute pleasure renting here everyone was super friendly especially April. I will be back for sure.

John A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff S.  |  Overall Experience 
Rating:
5.0

Excellent customer service & vehicle was a smooth drive .

CAROLEM O. 
Rating:
5.0

Staff was very helpful, happy with my time with Uhaul.

leeAnne L.  |  Overall Experience 
Rating:
5.0

Just keep doing what you are doing!

SHARONANN R. 
Rating:
5.0

The team at this location is amazing. Very helpful. Thanks everyone!

PAULJ P. 
Rating:
5.0

Very friendly and helpful staff, the facilities were exactly what I needed and were very clean. I wouldn’t hesitate at all with recommending this place to anybody.

Kevin T.  |  First Impressions 
Rating:
5.0

Absolutely nothing I used this location 2 weekends in a row for my move and both times they were above any expectations! Service was great and very polite! Thank you.

DANIELGLEN B. 
Rating:
5.0

The first truck they gave us had a flat battery, perhaps in the cold weather staff could make sure the vehicles to be rented start. Not a big deal though.

Norman H. 
Rating:
5.0

Customer did not leave a comment.

BRIONNE C.  |  Overall Experience 
Rating:
5.0

Thank you Rebecca for the great service!

ROBERT L. 
Rating:
4.0

Clean off the snow on a car trailer with 3" of snow and tie the loose straps before the customer arrives for scheduled rental. Good thing I had a shovel. The snow fell the night before, they had ample time to clean before my 11 am appointment. Otherwise staff was courteous and friendly.

JULIENVICTOR P. 
Rating:
5.0

I used a 15 foot it could use a backup camera Side mirrors are good but backing up they would help

MICHAELS N. 
Rating:
1.0

Horrible customer service from the counter

PHOUANGMALY P. 
Rating:
5.0

Friendly and helpful staff too

THOMAS H. 
Rating:
5.0

It's all right

SANDREEN S. 
Rating:
5.0

The move was easy with the Uhaul truck.

DARRANS S. 
Rating:
4.0

Customer did not leave a comment.

ROBERTCD S. 
Rating:
5.0

Customer did not leave a comment.

thomas c.  |  Overall Experience 
Rating:
1.0

Workers need to inform customers of everything. Had to go back 3 times before being able to receive the truck

DANIELRICHARD L. 
Rating:
5.0

Customer did not leave a comment.

BESNIK Y. 
Rating:
2.0

Customer did not leave a comment.

DANIELE M. 
Rating:
3.0

Not make me wait 30 minutes and repeat the rental process three times in store bc the site is not working

LEIHADANIELLE K. 
Rating:
5.0

April an the employee's are all friendly and helpful

MICHAELS N. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY B. 
Rating:
5.0

Customer did not leave a comment.

DANNYC T. 
Rating:
5.0

Everything is always perfect... The General Manager (April) is awsome, friendly and always makes sure the customer is taken care of promptly! I recommend this location to everyone... Keep up the good work! Thank you.

Emmanuel M. 
Rating:
5.0

the whole experience was a very good one, the guy working there was very professional in my opinion, thanks for having good staff!

BRANTF W. 
Rating:
5.0

Love to drive that truck.

DARRANS S. 
Rating:
5.0

Drop off was quick and effortless. Great service!

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

tyler v.  |  First Impressions 
Rating:
2.0

My bill was supposed to be $90.00 they charged me way more regardless or me having my original receipt stating I was only going to charge for what was on that.

THOMASA D. 
Rating:
5.0

Customer did not leave a comment.

DAVID N. 
Rating:
5.0

I rented a dolly - but when I arrived they had none ? Made the move very very hard

ROBINL E. 
Rating:
5.0

Customer did not leave a comment.

THAL BAHADUR B. 
Rating:
5.0

Customer did not leave a comment.

BRIONNE C.  |  First Impressions 
Rating:
5.0

Great service! I appreciate you and all you do!

Carol R. 
Rating:
1.0

The battery died on the truck when we got to the first stop. We had to have it jump started.

RYANANDREW W. 
Rating:
5.0

Customer did not leave a comment.

REBECCAL V. 
Rating:
4.0

Customer did not leave a comment.

SARAH P. 
Rating:
5.0

Keep up your fantastically friendly and professional service. Cheers, D

DUSAN V. 
Rating:
5.0

Customer did not leave a comment.

Tenezee E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SUSAN W. 
Rating:
5.0

Customer did not leave a comment.

Jayson W. 
Rating:
5.0

Very professional and helpful, good service!

JIAN L. 
Rating:
5.0

Everything is good service n all, even the bathroom are kept clean. We r happy customer. Thk u!

RUBENR L. 
Rating:
5.0

April and all of the staff at UHAUL South Walkerville , Windsor have provided the ultimate customer service experience !!! Our every need has been met in the most timely, gracious and professional ways. Thank you so much for your generosity and support of the Rotary Windsor Essex Socks and Bottoms project. You are incredible! Betts MacDonald & Ellie Weese

Betts M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melissa D. 
Rating:
4.0

Customer did not leave a comment.

TAREQ A. 
Rating:
5.0

Customer did not leave a comment.

SERGE A. 
Rating:
5.0

Customer did not leave a comment.

KEITH K. 
Rating:
5.0

Clients who select this uhaul rental location are sure to receive courteous and prompt attention. The team is positive- minded and eager to help the client with their rental needs. The vehicles and storage facility are extremely well maintained . Overall, I have excellent dealings with Ms Chappuis and her hard - working team on the occasions I have needed a vehicle rental .

JORGEARTURO B. 
Rating:
5.0

Customer did not leave a comment.

Diana M. 
Rating:
5.0

Customer did not leave a comment.

SHARONE F. 
Rating:
5.0

Everything was perfect. Phenomenal staff. A+++

Guy L. 
Rating:
5.0

The Staff is courteous and responds promptly and works hard to accommodate my moving needs. I am a frequent renter of various UHaul equipment as well as storage. April and her team provide exemplary service and well -maintained vehicles. They go the distance for UHaul and their clients.

JORGEARTURO B. 
Rating:
5.0

Customer did not leave a comment.

Banga M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Louise R. 
Rating:
1.0

Very dissatisfied Will not use This service again or recommend

JAMESJOSEPH R. 
Rating:
5.0

Attendant was especially upbeat and helpful.

Kathryn S. 
Rating:
4.0

Outstanding service. Raised!

YUE M. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
3.0

Customer did not leave a comment.

TOMMYJEFFREY F. 
Rating:
5.0

The manager Apeilmwas excellent. She personally helped me park and secure my motor home. She took time to answer my questions. She is open and friendly . I will definitely consider yearly storage!

gerry o.  |  First Impressions 
Rating:
1.0

I would recommend changing the branch manager

MOHAMAD A. 
Rating:
5.0

It was just a pleasure . Thank you

Joyce M.  |  First Impressions 
Rating:
5.0

As always, this facility is extremely well run and staff are always very helpful. Exceeds expectations!

Douglas R.  |  Overall Experience 
Rating:
5.0

The storage space needed to be swept otherwise excellent customer service by everyone we dealt with. Joyce in Chatham, Rebecca in Windsor and also a young man. All fantastic!!

(Banks Auto Groups) Mike F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RICHARD K.  |  Overall Experience 
Rating:
2.0

Very disappointed with the check in for pickup. I completed the online check in with uploading driver's license front and back and all credit card info only to have to complete the same with the employee at the location. I walked in the door at 9:00am for my 9:00 reservation. I stood in line for 35 minutes, finally got hitched to the trailer and drove off the lot at 9:45. This was unacceptable. On return I parked the trailer and unhitched because no lot personnel around. I went in told the person at the counter and no one even came out to confirm I had actually left the trailer. Now this morning I found my original charge on my credit card of $48.53 was accompanied by another charge of $145.60 was added. I called and was told it was an error, but 5 hours later the charge has not been reversed. I am very disappointed and Uhaul will not be my first choice in the future as it has in the past.

Dave B. 
Rating:
5.0

customer service was excellent.

WILLIAMJ T. 
Rating:
5.0

Very happy with the overall experience, thanks

OLIVIER P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nikolay O.  |  Overall Experience 
Rating:
5.0

I have no complaints. Love the app and how u use pics for verification and to change things. Definitely will use again.

WENDYLEE D. 
Rating:
5.0

Thanks to April and the whole team of workers

Paul Chislett W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Gazo A.  |  Overall Experience 
Rating:
5.0

My experience there is great.

HARISDAVID R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PAUL M.  |  Overall Experience 
Rating:
5.0

This place is beautiful. It is safe and the staff is beyond awesome. I would work here when I retire .

stephen d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly Ryan S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David H.  |  First Impressions 
Rating:
5.0

April was AWESOME & so were the rest of her staff !!

DAVID E C.  |  Overall Experience 
Rating:
5.0

April Chappus is an outstanding employee and representative of your company.

Justin M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Randy M.  |  First Impressions 
Rating:
5.0

Turned out better than expected and I have other friends who's vehicles are parked there as well and have been there for years. That gave me some reassurance that if they can trust their "babies" there, then I can too!

Kyra Joy H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Esther R.  |  Overall Experience 
Rating:
2.0

our unit had a big problem with mice. it was brought to their attention and nothing was done. i was very shocked that no one was held accountable

RICHARD L.  |  Overall Experience 
Rating:
5.0

I was leary after reading some of the reviews but I had excellent service, encountered helpful, friendly staff and had no issues at all. Will definitely use again!

Connie G.  |  Overall Experience 
Rating:
1.0

I reserved a dollie for Sep 1. Went to pick it up on Sep 1st and they did not have my name in the computer. I explained to the lady that I was there only to pick up a dollie. She then asked for names and numbers of contacts. I couldn't understand why it was taking so long. After all the questions and the information entered into the computer I find out she just rented me a storage unit. On Sep 25, I receive an email from U-Haul informing me of my upcoming payment on the storage unit that I never rented. I called and talked to the same woman who had made the mistake and she said that she has difficulty hearing at work due to wearing masks and being behind glass. She then told me that she had just removed my email and information from the computer. I have my doubts about this as she never removed my information to begin with when I had been there on Sep 1. I will never again do business with U-Haul. If I am to receive another email stating that my payment on a storage locker is due and/or that the payment will be processed using my credit card I will be contacting the Better Business Bureau.

Sonya G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ted w.  |  First Impressions 
Rating:
5.0

i think you have a wonderful facility very friendly helpful staff and a very well organized and professional place i would highly recommend you all.. thank you for making our moving experience a little less stressful and a little more pleasant Thank You :)

michael o.  |  First Impressions 
Rating:
5.0

I’m Very please with everything

James L.  |  First Impressions 
Rating:
5.0

April is willing to help any way she can. Friendly staff.

THERESAM B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

maurice j.  |  Overall Experience 
Rating:
5.0

Staff were very helpful and accommodating thank you

Patricia A.  |  Overall Experience 
Rating:
2.0

Experience was not great. Was told that I rented a space that should not have been rented to me which wasn’t my fault and had to move out immediately with no alternatives or options offered. The initial booking experience was good but the forced move out was a particularly bad experience. I would be apprehensive to use Uhaul storage again

Craig D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Douglas L.  |  First Impressions 
Rating:
1.0

I had the worst experience ever when renting the truck. They were short staffed for the 1 st of the month. And I rented a truck from Walker road got there and they sent me to Dougall. Then I rented the storage area and the man told me and my helper we had 5 hours after they close to use the locker and we got there it was closed. Now I need to find someone to help me again today unload into a locker and hope I don't get charged for extra time. We called the U-Haul after hours and she said we have the truck till 2 45 do I hope I can find help to unload it now. I have never been so unhappy with u haul in my life. Been using uhaul many years but this left a bad taste for me. I am hoping this will all work out somewhere

Jennifer B.  |  First Impressions 
Rating:
5.0

That place is awesome and the staff deserves praise. Maintenance man is a blast. Advisors friendly and informative. Truck was awesome. I retire soon and would love to work there.

stephen d.  |  First Impressions 
Rating:
4.0

I had a hitch installed and rented a trailer for a one way trip to Ottawa. The staff was so helpful and the facility was so clean I decided to change storage companies as well. Thank you

DAVIDM B.  |  First Impressions 
Rating:
5.0

You should charge for gas usage by the e.p.a rating not the needle reading. Odometers are correct not your eye sight on a gauge. I drove 19 miles that vehicle gets about 12 mpg. Gas is $5.00 a gallon my math says I used 1.5 gallons. So my fuel charging should be about $8. I paid $15.

PAUL M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William M.  |  First Impressions 
Rating:
5.0

I was amazed by the quality of service provided by the store manager and her team. They were professional and courteous throughout the duration of my rental. I have rented a storage at other places before so I know the difference between good and bad service. The service I received here was excellent. The storage facility was very clean, secure and well lit, the staff were friendly, helpful and they responded quickly if I had any question. I was very happy, I had a great experience. I would highly recommend this U-Haul storage facility to anyone.

Luke T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dianne W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

maurice j.  |  First Impressions 
Rating:
5.0

Great facility, kept my boat warm so I didn’t have to winterize her.

Garth M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul P.  |  Overall Experience 
Rating:
5.0

I was pleasantly surprised. My experience has been more then perfect so far! When I read some of the reviews, I was leary but after talking to the one staff member (I wish I caught his name) he answered my questions and assured me the past problems were taken care of. So far, so good!

Connie G.  |  First Impressions 
Rating:
5.0

Thank you to everyone I interacted with! Happiest move experience! Easy Peezy!

diane s.  |  First Impressions 
Rating:
5.0

Great customer service, thank you

Landon L.  |  First Impressions 
Rating:
5.0

April was incredibly helpful. They made the process so easy for me. Thank you!

Lauren B.  |  First Impressions 
Rating:
4.0

Manager April was very helpful. She went above and beyond to provide me to secure my property

paula b.  |  First Impressions 
Rating:
5.0

Nice clean and organized facility.

Howard C.  |  First Impressions 
Rating:
5.0

Only complaint is the 24 hr access was not available this past Saturday night and I had a fridge to move in to my storage unit had to leave it outside all night.

Noah Charles C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julian L.  |  First Impressions 
Rating:
5.0

South Walkerville had great staff. Very helpful.

ZACHARYLAWRENCE F.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Gary W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kim J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beverley D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

canon j.  |  Overall Experience 
Rating:
5.0

We were very pleased with our dealings with UHaul in both Windsor and in Winnipeg. I found the service exceptionally helpful in both locations. Everyone was polite and helpful and practiced excellent customer service. Rebecca and Nathan and Miriam and Karen in Windsor were great and at the end of the trip we met two fabulously helpful young men whose names I fear I may have forgotten.- Palaver and Dandevar? They were remarkable and we wouldn’t hesitate to use Uhaul again because of these two young men. They made everything effortless. Thank you! We did have to replace a faulty windshield wiper blade on the road but Canadian Tire in Sault St. Marie solved the problem.

Ellen M.  |  Overall Experience 
Rating:
5.0

Appreciate the efficiency of April and her staff very much. Really a smooth experience all around.

Kathleen C.  |  Overall Experience 
Rating:
1.0

I was satisfied eithbthevfavility until I went to pack it up. Everything in the locker was covered in mouse poop and I mean COVERED! Boxes were full of it. Mice were running around the unit. One jumped out of the box and we found dead mice inside of boxes. Everything should have been thrown out. We had to go nox by box outside once home and wash and disinfect everything. As well we had to shampoo furniture. It was disgusting to say the least. Many boxes went directly into the garbage. I could see there may be some mouse droppings as you cant control what people put in the units but this was beyond ridiculous!

Dodi H.  |  Overall Experience 
Rating:
5.0

Rented a truck and indoor storage unit for my move. Under the circumstances with the COVID-19 pandemic the staff had the truck and storage units ready and this definitely made the experience less stressful. Thank you

Clifford R.  |  First Impressions 
Rating:
5.0

Would tell everyone about u haul

Jessie E.  |  First Impressions 
Rating:
1.0

2 different times called in cause the locker was flooded. You pay an astronomical amount of money for nothing. I replaced the 4x6 storage locker with a 16ft storage box for the same price.

christopher o.  |  Overall Experience 
Rating:
5.0

Best place in town April was great to work with

DANIEL I.  |  Overall Experience 
Rating:
3.0

I really do enjoy storing at U-Haul the only problem I have is the inability to keep button 2 working properly.

ted w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole L.  |  Overall Experience 
Rating:
5.0

The staff (April and Joe) were extremely helpful and professional through this process, especially taking into account the extreme circumstances that exist because of the present COVID19 situation.

pat i.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jaelithe P.  |  Overall Experience 
Rating:
3.0

The roof in the building leaked and my motorcycle helmet was right underneath where the drip was happening so my motorcycle helmet got distorted

Khaled Hilal Z.  |  Overall Experience 
Rating:
4.0

i just wished it was a little bit cheaper during these times and money really being short with the small unit we had it could have been a cheaper and it wasnt towards the end due to money being short in these times

betty s.  |  Overall Experience 
Rating:
4.0

After the last issue with water entering the facility, I feel that the generic "due diligence" in maintaining the facility may not have had all the information I needed to be comfortable with the end result. Regardless of the insurance on my unit, the owner could have provided that there were certificates pertaining to internal structural integrity after the repair contracts were completed. I understood that the repairs were properly completed. I did not pursue the matter any further. The overall experience during the rental of the unit was otherwise very good.

MIKE B.  |  Overall Experience 
Rating:
5.0

Management and staff have been very professional and efficient

ROBERT L.  |  First Impressions 
Rating:
2.0

Staff sucks at this location. Made fun of my mental illness, manager was rude, lazy, and not helpful. My unit got locked when it wasn’t suppose to be. My whole day was inconvenienced. We had to wait until the manager decided to come in so we could get our unit unlocked. The whole experience sucked majorly. I wouldn’t even recommend this location to my worst enemy.

Victoria M.  |  Overall Experience 
Rating:
5.0

Been here several times...love it

barbara m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christian F.  |  First Impressions 
Rating:
5.0

April is Great!!

Marcie T.  |  Overall Experience 
Rating:
5.0

So far !

Daniel L.  |  First Impressions 
Rating:
3.0

Not enough staff there i was in there for 45 min to get a truck i had booked already. Short staffed and there were a few customers waiting almost as long as me. But they were pleasant and did there job it was just way too slow.

Jennifer B.  |  First Impressions 
Rating:
5.0

In the future this will be my go to place I can’t recommend this place enough

Michael P.  |  Overall Experience 
Rating:
5.0

Sarah was so amazing. And very helpful with our storage space on Walker Ave

Kelly E.  |  First Impressions 
Rating:
3.0

Don’t understand how you can charge $95 plus tax and Insurnace for a 5x5 space and then require the client to also buy a $15 lock???

jenny m.  |  First Impressions 
Rating:
5.0

April and her staff are courteous, helpful and friendly. Always ready to help explain if something isn't clear. I've not had a bad experience there and consider it my go to place for moving essentials

Grace d.  |  Overall Experience 
Rating:
1.0

The service was TERRIBLE. The female that we were dealing with was not only inconsiderate, ignorant, and arrogant, but she was not knowledgeable of how to even work the server on the computer.

Victoria M.  |  First Impressions 
Rating:
5.0

Love it here...wish you weren't getting rid of spaces for cars

barbara m.  |  First Impressions 
Rating:
5.0

The front desk lady was really sweet and funny. The storage unit looks to be the perfect size

Jaelithe P.  |  First Impressions 
Rating:
5.0

Very nice facility.

rodney s.  |  Overall Experience 
Rating:
5.0

Everyone was very friendly and helpful with any questions I had! Will be using this location again in the future

Heather P.  |  First Impressions 
Rating:
5.0

everything was as expected

betty s.  |  First Impressions 
Rating:
5.0

The staff was extremely helpful and made a very stressful time easy. I hope that you appreciate your employees as much as I did.

Sher D.  |  First Impressions 
Rating:
5.0

Excellent and friendly staff. Facility and store always kept in a clean and orderly fashion. I would strongly recommend this location.

peter a.  |  Overall Experience 
Rating:
5.0

The storage was great, including staff at Walker location. It was very nice friendly place! However I received another bill for the time after I moved out. Can you clarify ?

Grzegorz K.  |  Overall Experience 
Rating:
5.0

Great staff....

Reno S.  |  Overall Experience 
Rating:
1.0

U-HAUL CO. HAVE THE RESPONSIBILITY TO PAY THE MULTI-MILLION DOLLARS DAMAGES CAUSED BY THE FLOOD NO.1 FROM AUG.19-2019. THE U-HAUL CO. HAVE THE RESPONSIBILITY TO PAY FOR THE DAMAGES CAUSED FLOOD NO.2

Emil H.  |  Overall Experience 
Rating:
2.0

Terrible service Not reliable hours for what I pay

Lindsay R.  |  Overall Experience 
Rating:
5.0

I was happy with being able to go to the storage unit 24/7.

Janet G.  |  Overall Experience 
Rating:
1.0

On 9/2/19 a pipe burst in the ceiling of the uhaul building. It took an hour & 20 mins and 3 calls for someone to respond to my report of flooding. Notifications were sent 24 hrs later. Pretty sad.

roberta g.  |  First Impressions 
Rating:
5.0

Could not have been happier with the experience!

michelle g.  |  Overall Experience 
Rating:
5.0

The service was fast and friendly. The space was clean and dry. The indoor storage made unloading in the rain so easy.

Leslie D.  |  First Impressions 
Rating:
5.0

All of the staff members I had contact with were extremely helpful, very pleasant to deal with.

Stephanie S.  |  Overall Experience 
Rating:
3.0

Average

Nathan J.  |  Overall Experience 
Rating:
5.0

Great service

gary p.  |  Overall Experience 
Rating:
5.0

Great job!!

Sherri P.  |  Overall Experience 
Rating:
1.0

They gave me a discounted rate for an more expensive unit. Never wrote it in the system so I constantly got mailed letters saying I never paid and problems at the register when I paid. Never again.

Monet C.  |  Overall Experience 
Rating:
5.0

The guys were awesome. Thanks to the two guys in the Walkeroad site.

cindy t.  |  First Impressions 
Rating:
5.0

Great storage place for the price.24/7 access was a plus. I liked the idea that when one door opens you pull in it closes and then the other opens great added security. Very clean. Staff was super!

Laurie F.  |  Overall Experience 
Rating:
4.0

the storage facility was well lit and clean

Ann C.  |  Overall Experience 
Rating:
5.0

Fantastic service. Needed storage for short the term

Chris W.  |  Overall Experience 
Rating:
4.0

I did not like that the phone would ring to a different uhaul location if no one answered. It caused me not to be able to update payment details at one time or update contact info.

Laurie B.  |  Overall Experience 
Rating:
4.0

Thanks

Gilbert T.  |  Overall Experience 
Rating:
5.0

Excellent service and facility.

Rui V.  |  First Impressions 
Rating:
5.0

This is a top shelf facility.... From the manager April to all the other staff members!! I DEFINITELY will be back! I actually brag about the accommodations and service received at this facility..

Bill L.  |  Overall Experience 
Rating:
5.0

Great as always...

kevin d.  |  Overall Experience 
Rating:
1.0

We tried to be paitent as we know stuff happens, nothing but problems from the beginning...From our truck rental to the storeage unit having mouse droppings all over our stuff. (We have pictures)

Raul D.  |  Overall Experience 
Rating:
5.0

All personnel went above and beyond to help me in my desperate time of need

Matthew C.  |  First Impressions 
Rating:
5.0

i will recommend this U-Haul facility for sure.

cuza fornais n.  |  Overall Experience 
Rating:
5.0

Thank u for making me feel that my stuff was save

James Y.  |  Overall Experience 
Rating:
5.0

Moved to another spot within the building. Had a problem with original spot. Manager remedied the issue by relocating. All good now.

Armand L.  |  Overall Experience 
Rating:
4.0

Have used storage at the Walker Uhaul a few times and love the indoor option. Easy to get in and out and items stay clean and dry.

ian c.  |  Overall Experience 
Rating:
5.0

Nice and easy.

Kristy L.  |  First Impressions 
Rating:
5.0

No complaints

david h.  |  Overall Experience 
Rating:
5.0

very friendly and accommodating staff!

Cherisse S.  |  Overall Experience 
Rating:
4.0

My only complaint is that it's pricey for only storing a single car

Gerry A.  |  Overall Experience 
Rating:
5.0

Enjoyed my experience from beginning to end. Highly recommend

Jay A.  |  Overall Experience 
Rating:
5.0

This operation is very well run at all levels. I utilized equipment rental, storage, reservation, and office services and my experience at every touchpoint was excellent. Thank you April and staff!

michael b.  |  Overall Experience 
Rating:
5.0

It was very convenient that there was a huge drive in space for our big truck especially with bad weather. Made our move super easy.

mary anne c.  |  Overall Experience 
Rating:
4.0

I was very happy to be able to store my travel trailer at your location. The ONLY complaint I have is that it was hard sometimes buttons would not work to open the doors.

ted w.  |  Overall Experience 
Rating:
4.0

STAFF WERE ALWAYS POLITE AND ATTENTIVE EVEN ON THE PHONE AND HELPED SOLVE YOUR PROBLEMS IN A TIMELY MANNER

lissa t.  |  Overall Experience 
Rating:
5.0

I am often renting Uhauls for work from the South walker location and its always a fast friendly good quality experience. I refer Uhaul to anyone I know. Thank you.

PAUL L.  |  First Impressions 
Rating:
5.0

Clean Easy access

Christine R.  |  First Impressions 
Rating:
5.0

Beautiful storage facility!

Sheryl M.  |  Overall Experience 
Rating:
5.0

Very clean and nice.... ended up with a free couch too which i really needed... would recommend to all my friends

Rachael H.  |  Overall Experience 
Rating:
5.0

Excellent customer service at the desk and the truck and storage spot were clean. Everything went smoothly! Thank you!

Karen D.  |  First Impressions 
Rating:
5.0

Very happy

antonio m.  |  Overall Experience 
Rating:
5.0

Service was great as well as the added help that was given

Gregory D.  |  Overall Experience 
Rating:
5.0

When I was in the office the people working there were very courteous and helpful. I love the setup of the place.

Brenda M.  |  First Impressions 
Rating:
5.0

April was the BEST!!! She made my husband and I experience quick easy and simple. Thank you so much for making this a smooth process during our stressful time with moving. I would diffently refer!!

Faro P.  |  First Impressions 
Rating:
5.0

Would just like to say that April chappus was very helpful and always helped out the best she could

Daniel P.  |  Overall Experience 
Rating:
5.0

Thank You

david b.  |  Overall Experience 
Rating:
5.0

Love this place

antonio m.  |  First Impressions 
Rating:
2.0

The customer service and quality of service was very poo. I would not be using this service or recommending anyone to this location ever! This was an absolute dreadful experience.

Janiese Y.  |  Overall Experience 
Rating:
5.0

Storage facility was well maintained, secure, and easily accessible. Would definitely recommend.

Salim V.  |  Overall Experience 
Rating:
4.0

More expensive than other storage facilities but worth it for the climate controlled conditions and well lit, secure access.

Kim W.  |  Overall Experience 
Rating:
5.0

Friendly, helpful staff. I will be back for sure.

Theresa B.  |  Overall Experience 
Rating:
5.0

Extremely impressed with the service I received, April was awesome to deal with. Thanks so much

Bruce H.  |  First Impressions 
Rating:
5.0

Thanks Brandy. Great customer service

kennedy m.  |  Overall Experience 
Rating:
4.0

The female customer service agent was a total pro. The rental fee is expensive but that does not reflect on her.Very clean ,organized and well kept facility. Too bad there isn’t 24 hour access.

lorraine g.  |  Overall Experience 
Rating:
5.0

Was very satisfied

jeanette h.  |  Overall Experience 
Rating:
5.0

I have had a storage unit for more than a year at the South Walkerville location and have used their rental trailers many times. The manager and employees have always been very helpful and friendly!

Christiaan M.  |  Overall Experience 
Rating:
5.0

The young man who served me went above and beyond the Call of Duty he was extremely courteous and accommodating making sure my truck was even ready right next to my storage facility to load

sean d.  |  Overall Experience 
Rating:
5.0

Im very pleased with a choice of using Uhal facility, i find the staff very friendly, the rates reasonable and the storage facility clean and safe. I will highly recommend your services to others.

Naz A.  |  Overall Experience 
Rating:
4.0

Very helpful staff

Chris W.  |  Reservation 
Rating:
5.0

Thank you

Gary D.  |  Overall Experience 
Rating:
5.0

The ability to drive right in to the building made it very convenient. It seemed that there was always an employee in the building making me feel safe. As a woman I greatly appreciated having that.

Ella Walker W.  |  Overall Experience 
Rating:
5.0

The facility access has been limited, however, I believe this is being corrected. Staff are very helpful. A great facility. I look forward to using the facility in the future

ROBERT L.  |  Overall Experience 
Rating:
5.0

Very goodbyes

SANAZ A.  |  Overall Experience 
Rating:
4.0

If the storage access hours could be extended, then this facility gets a 5 star rating.

Rajesh R.  |  Overall Experience 
Rating:
1.0

Absolutely disgusting that you do not have the ability to pro-rate a refund. My belongings were in storage from May 29 2018 to October 5 2018 and I was told the full payment would be kept for October.

Armand P.  |  Overall Experience 
Rating:
5.0

It was exactly what we needed, was accessible when we had to retrieve, and staff was more than willing to help out when needed.

James D.  |  Overall Experience 
Rating:
4.0

Everything was good. But it really needs to be 24 hours access to accommodate peoples different schedules.

Sam J.  |  Overall Experience 
Rating:
5.0

AMAZING CUSTOMER SERVICE !!!!

natalija b.  |  Overall Experience 
Rating:
5.0

The staff members I had was excellent and very helpful. Couldn't be happier with my service.

christopher o.  |  Reservation 
Rating:
5.0

As a mover been doing business with u-haul for a long time. Even have used trailer and car storage witch worked out great since it’s all inside. April and rest of the team are very helpful,thank you.

Waseem K.  |  Overall Experience 
Rating:
5.0

Ms Carter was working by herself and it was extremely busy. She was very helpful and made me feel like a valued customer.

Sandi F.  |  Reservation 
Rating:
4.0

Only thing that should be fixed is that the door opener controls work. The building has 2 automatic doors to enter with your vehicle. The first one was almost always open, anyone could get in.

CARLOS M.  |  Overall Experience 
Rating:
5.0

Great experience to book at uhal

VLASIOS P.  |  Reservation 
Rating:
4.0

Nice big place and storage is indoor. Unfortunately you don't have 24/7 access to your storage unit.

rocco p.  |  Reservation 
Rating:
5.0

The truck drove so smooth. I was so nervous about moving and you guys made it easier. Thank you!

ALICIA W.  |  Reservation 
Rating:
3.0

Rented out here in B.C. and had a better experience.

dolores d.  |  Overall Experience 
Rating:
5.0

It exceeded every expectation I had, Thanks much ;))

Metin Aktas A.  |  Overall Experience 
Rating:
5.0

This store has a very good manager

Taymur D.  |  Overall Experience 
Rating:
3.0

The facility itself was excellent, trying to pay every month seemed to need some work.

dale k.  |  Overall Experience 
Rating:
4.0

wait was long service was great

RICHARD L.  |  Reservation 
Rating:
4.0

Temperatures were perfect. Staff very helpful. Place clean and dry! Locker easy to access.

nancy m.  |  Overall Experience 
Rating:
3.0

Terrible hours. You can only access your storage unit when the office is open. The one good thing is that due to the above time restrictions we ended up finding a brand new storage facility with full

anthony w.  |  Overall Experience 
Rating:
5.0

THANK YOU VERY MUCH FOR YOUR EXCELLENT SERVICE THROUGHOUT MY USING YOUR FACILITY !!!

Frank K.  |  Overall Experience 
Rating:
5.0

Every thing was great

lynn r.  |  Overall Experience 
Rating:
5.0

Always great staff

Carson R.  |  Overall Experience 
Rating:
5.0

The manager, April, was very professional and helpful with the rental for my two storage units. The facility was perfect to store my belongings during the transition of moving between my homes

Reggie S.  |  Overall Experience 
Rating:
5.0

Thank you

Michel D.  |  Overall Experience 
Rating:
3.0

It sucks that I had just paid for the month and moved out a week later and got no rebate for the rest of the month with unit being vacant. Hopefully I am off the auto payment for 1880 unit.Take me off

dolores d.  |  Overall Experience 
Rating:
4.0

Nice new and clean facility. Sad the priCe kept increasing

ADRIAAN D.  |  Overall Experience 
Rating:
4.0

No problems, everyone was very helpful!!!

Tami W.  |  Overall Experience 
Rating:
1.0

Stop emailing me spam!

Glyn B.  |  Overall Experience 
Rating:
5.0

The driving in was very convenient and made the facility easily accessible. The staff was always available if I had any questions.

Kathleen H.  |  Overall Experience 
Rating:
1.0

I would absolutely not ever recommend this place to my friends.

Carrie D.  |  Overall Experience 
Rating:
5.0

I wanted a place to store my trailer that was heated dry and as secure as anyone has a right to expect with lots of people coming and going. When I took it out all was good, I am happy.

Ted W.  |  Overall Experience 
Rating:
5.0

Thank you!

Tabeth T.  |  Overall Experience 
Rating:
5.0

Manager and staff were great will be back in the fall

DANIEL I.  |  Overall Experience 
Rating:
5.0

Great service and always friendly!

shari m.  |  Overall Experience 
Rating:
5.0

Best place in town to store a special car for the winter, great staff. Last year's price increase has made it very expensive now.

Gerry A.  |  Overall Experience 
Rating:
5.0

this will be great when its 24-7 access maybe free wifi lol

Bateman Maintance Service IN B.  |  Overall Experience 
Rating:
5.0

April provided excellent service! Very helpful.

jeremy p.  |  Overall Experience 
No reviews have been submitted for this location.

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