Customer Reviews for U-Haul Moving & Storage of Springdale

5,395 reviews

806 Twin City Ave   Springdale, AR 72764
(@ Springdale/Fayetteville Line)

(479) 751-6212

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 8 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(479) 751-6212

806 Twin City Ave
Springdale, AR 72764
(@ Springdale/Fayetteville Line)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 8 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Kikue J.  |  First Impressions 
Rating:
5.0

I did not find the app to be user-friendly at all, and I had to enlist the assistance of on-site representatives in an effort to complete the initial process. I don’t appreciate the hidden fees at all. However, the assistance I received from the on-site staff more than made up for the issues I had with the app. They also helped when I had problems with other customers while moving into the unit.

Miles O.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

David S.  |  First Impressions 
Rating:
5.0

Good management, excellent service 5 stars..

andre v.  |  Overall Experience 
Rating:
5.0

Great Staff and Always willing to help.

Amanda j.  |  Overall Experience 
Rating:
5.0

Thanks Dedrick! :)

lisa H.  |  First Impressions 
Rating:
1.0

Paid two months of rent in June for July and August. In September went to the facility and paid for September. Then on September 3rd corporate took two months rent out of my checking account saying we were two months behind. But according to the general manager we were current and had never been behind otherwise we would have been charged $60 for two months late fees and $50 to reinstate our storage rental. That never happened so obviously the guy that took the two month payment didn’t show it on the account with uhaul corporate.

Clint K.  |  Overall Experience 
Rating:
5.0

Everybody knows moving sucks your people at least made it somewhat bearable

Loretta K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael s.  |  Overall Experience 
Rating:
3.0

Talked to 1 person they said they didn’t have the size unit I needed and my wife talked to someone else and they found the unit I needed 😏

Curtis W.  |  First Impressions 
Rating:
5.0

The new manager,Dedrick (I think his name ?) is wonderful. Truly cares about customer service. He also has a staff that are all helpful and friendly as well. I would recommend this location and I would use again.

Kale L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diana H.  |  Overall Experience 
Rating:
5.0

Dedrick was real nice, and very helpful. He was willing to listen, and address any concerns. He also provided effective solutions, when it was necessary.

Walter H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

carl k.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MECO M.  |  First Impressions 
Rating:
3.0

Everyone was friendly and helpful. My only complaint is I requested a storage unit located ground level because I'm storing large appliances and was told there was one available. when I checked in after paying I was informed it was upstairs. I'm a small woman and had to move them upstairs.

Amy C.  |  First Impressions 
Rating:
5.0

The person was very helpful and very friendly. I was very happy with my service.

Joyce W.  |  First Impressions 
Rating:
4.0

Dedric was super funny and nice! he was really helpful when it came to getting everything gathered and teaching me how to go about things.

Kimberly L.  |  First Impressions 
Rating:
5.0

Great staff ! Very polite and professional.

finish l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Annette A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathleen S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dakota r.  |  First Impressions 
Rating:
5.0

They have good deals and very happy I went thru uhaul for storage and moving truck.

Laura I.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leander S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin H.  |  First Impressions 
Rating:
4.0

Overall great, there was a small disconnect between the U-Haul corporate site and the franchised location which the staff resolved promptly. - I didn't know I needed to check in first with my code then I could input the code by the entrance to gain access to the facility.

Gregory W.  |  Online Move In 
Rating:
3.0

I came to rent another unit same size/temp control. New guy was trying to be helpful but: rented me non climate ,moved me out of my several year unit (he asked if I wanted to take care of nearing rental fee) but rented me another unit.Noticed charges were wrong and called.. spoke to manager, he said would take care of.. got notification but money difference has not hit account.. I think it’s $5 and truthfully after moving things from one unit to another I am done dealing with it. Do not want anything’ or want to cause trouble as life is too short

WILLIAM D.  |  First Impressions 
Rating:
1.0

The workers did not know what they where doing. It was like they where running around with their heads cut off. There was a line out the door and the computers kept losing people's orders. I was charged twice for one thing.

Misty b.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

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