Customer Reviews for U-Haul Moving & Storage of Springfield

4,952 reviews

914 Boston Rd   Springfield, MA 01119
(Directly across from Napa Auto Parts)

(413) 783-0973

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(413) 783-0973

914 Boston Rd
Springfield, MA 01119
(Directly across from Napa Auto Parts)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • Propane exchange
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing

ZEALDA C. 
Rating:
4.0

Truck was clean and ready to go. UHaul still makes you go to the counter to retrieve the key 🔑, even with on line check out. No express line or designated area so you still have to wait.

Adam M. 
Rating:
5.0

Make sure you serve customers according to there arrival and not jump whomever first. I was one that was there at 8:30 not realizing they open at 9 so when they finally opened about 10 ppl jumped through the door before me and I was last to be attended. Should have numbers at door for those who arrive can grab and get served accordingly. Other than that it was a pleasure.

Hector P. 
Rating:
5.0

Customer did not leave a comment.

russ W. 
Rating:
3.0

Better return options... my phone died and i was charged

Candace S. 
Rating:
5.0

Brent and Darrell were both very friendly and helpful

Jason C. 
Rating:
1.0

First of all the cabling wasn't working when uhaul connected to my truck and spent the next hour re wiring the trailer. Then the uhaul employee told me if I returned it the next day even after hours i would only be charged for the one day, which I did. I was charged for both days regardless. I called to complain and uhaul said the manager from the location would call me back, but no one ever called me back. At this point I would never recommend this location or Uhaul Maybe if someone had called me back to explain I would've been satisfied, instead you stole an extra $60 from me congratulations hope it was worth it.

Chris B. 
Rating:
5.0

All of the staff are very professional

JOHN D. 
Rating:
5.0

Customer did not leave a comment.

Hector M. 
Rating:
3.0

Lots of traffic to get to the U Haul center. Would prefer a easier way to get there. But, you have to be centrally located and for that Boston Rd., Springfield is very good. The service was very good and so are the employees. Very polite and professional. Thanks U-Haul

suzanne P. 
Rating:
5.0

Customer did not leave a comment.

cheryl S. 
Rating:
5.0

The staff there are very prompt and friendly. My guy Juan Torres was great to deal with. He was very helpful when I picked up the trailer and even was there the next day to help me disconnect the trailer when I returned it.

MACK S. 
Rating:
5.0

Customer did not leave a comment.

JOERG B. 
Rating:
5.0

Isaiah was awesome. He was very polite and helpful. And his co-worker was also very nice and friendly, but I didn't read her name tag so I can't call her by name. Great, easy, affordable experience.

Elizabeth M. 
Rating:
5.0

Nothing everything was perfect and costumer service grate , 5 star customer service.

Richard A. 
Rating:
5.0

Customer did not leave a comment.

Amber F. 
Rating:
5.0

Customer did not leave a comment.

Tanika M. 
Rating:
4.0

easy pick up and drop off. Great customer service.

Anthony G. 
Rating:
4.0

Staff was very polite and helpful.

Gayle S. 
Rating:
1.0

Customer did not leave a comment.

Joseph H. 
Rating:
1.0

Get rid of Nicholas Strange He was the worst assist manager I have ever dealt with in my entire life! I will NEVER use uhaul ever again and will spread the word on how horrible Nicholas Strange is

Gladys V. 
Rating:
5.0

Great experience!

Brian T. 
Rating:
5.0

The 2 young Women; the service rep and the cleaning lady are outstanding hard workers. They treated me very professionally and I was impressed with how clean the showroom and the storage facility was I was expecting to be in and out of there I just have a regular transaction and consumer experience However, they're great personalities and attention to detail kept me there and I shared some stories with them as I was impressed with them

Fred B. 
Rating:
5.0

Customer did not leave a comment.

Dwight S. 
Rating:
5.0

Sales reps were very professional & pleasant and still created a welcoming environment. They answered every one of my questions nicely.

Andrew B. 
Rating:
5.0

Staff was awesome as was as usual the equipment too.

William B. 
Rating:
3.0

I went to go gas up and notice the gas cap was severed off so it was tough trying to get cap off, so wasn't carefully inspected before rented

Daniel E. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
4.0

Customer did not leave a comment.

Carmen B. 
Rating:
4.0

The U-Haul truck was kind of shiesty. It shaked, made some weird noises and honestly it felt unsafe to drive. Other then that every employee was friendly.

Joey B. 
Rating:
5.0

Excellent service very pleased thank you!

KAREN M. 
Rating:
5.0

Customer did not leave a comment.

Taylor C. 
Rating:
5.0

No complaints

Cameron S. 
Rating:
4.0

Customer did not leave a comment.

SUSAN L. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Everything was very satisfactory.

Peter K. 
Rating:
5.0

Quick pick up and easy drop off. Staff very helpful and friendly.

Lynn B. 
Rating:
4.0

Customer did not leave a comment.

Julio A. 
Rating:
5.0

Great experience efficient and friendly

James F. 
Rating:
5.0

Customer did not leave a comment.

Chad H. 
Rating:
5.0

N/a

Lourdes O. 
Rating:
5.0

Customer did not leave a comment.

Dwight S. 
Rating:
4.0

Customer did not leave a comment.

Teresa A. 
Rating:
5.0

Customer did not leave a comment.

NELIDA R. 
Rating:
5.0

The service was exemplary.

Alma C. 
Rating:
5.0

Complimentary coffee

John C. 
Rating:
3.0

The roof of the truck leaked when it rained and water got in and ruined our mattress and couch, now we have to buy new ones and the people assisting me couldn't care less.

NICHOLAS K. 
Rating:
5.0

Customer did not leave a comment.

Timothy L. 
Rating:
5.0

Customer did not leave a comment.

Xiomara F. 
Rating:
5.0

Amazing employee

jorge C. 
Rating:
1.0

Make sure the wipers had rubber and all brake lights an blinkers worked !!!!! IT HAILED and I had poor blades on wipers

alberlta L. 
Rating:
5.0

This location is one of the best U-Hauls I have ever used, and I have been all around the USA. BRENT Lang is a professional General Manager and an Asset to this company. He always treats me right. He deserves a superior performance award. Along with his crew. AGR

ALAN R. 
Rating:
5.0

Excellent customer service!

FRED M. 
Rating:
5.0

Customer did not leave a comment.

BRITTANY M. 
Rating:
3.0

Customer did not leave a comment.

Ana L. 
Rating:
5.0

Customer did not leave a comment.

Fredrick V. 
Rating:
5.0

Reliable and nice staff!

Giana N. 
Rating:
5.0

Customer did not leave a comment.

ESTHER M. 
Rating:
5.0

Customer did not leave a comment.

DENISE G. 
Rating:
5.0

Nice people to work with

MICHAEL H. 
Rating:
5.0

Very good customer service

MIGUEL G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARLOS P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Johnnie C. 
Rating:
5.0

Customer did not leave a comment.

Gary D. 
Rating:
5.0

Quick and easy return. Staff was friendly and prompt.

Brenda V. 
Rating:
1.0

Over charging even after I left the gas tank filled poor customer service will not recommend to anyone

Melissa G. 
Rating:
5.0

Very helpful and understanding!

David K. 
Rating:
5.0

Customer did not leave a comment.

Jenna J. 
Rating:
5.0

Customer did not leave a comment.

Kimesha C. 
Rating:
5.0

Customer did not leave a comment.

MARIA D.  |  First Impressions 
Rating:
5.0

Yo siempre que me voy a mudar cuento con ustedes son los permite excelente muchas gracias

MARISOL D.  |  First Impressions 
Rating:
5.0

N/A Great staff !

Andrew V. 
Rating:
5.0

The mirrors on the truck kept moving and made it very difficult for driving. They would not stay in place and kept moving closer to the truck so I was unable to see the sides of the truck properly.

Candice S. 
Rating:
5.0

Customer did not leave a comment.

Kolten C. 
Rating:
5.0

Key was broken off in padlock and right door does not close correct so it's very loud. I let the staff know . Everything else was great. Good customer service and nice employees.

CHRISTINE S. 
Rating:
4.0

The trailer that I booked had faulty lights. The employees handled the situation in an excellent manner and gave me a free upgrade to the next size. Trailer tires also were at the end of the tread wear. If it wasn't for the awesome employees I would have given a lower score.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

Michael M.  |  First Impressions 
Rating:
5.0

Gread job

Windy L. 
Rating:
5.0

Customer did not leave a comment.

Wilfredo F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank W. 
Rating:
3.0

Truck was ROUGH. Old, full of dents, bounced all over the place on bad local roads. Paid extra for damage insurance, no one appears to check damage ever.

Alexander C. 
Rating:
5.0

Customer did not leave a comment.

Erin L. 
Rating:
4.0

Customer did not leave a comment.

David K. 
Rating:
5.0

The app did not work for check in so I had to check in at the counter.

Donald B. 
Rating:
4.0

Customer did not leave a comment.

CLIFF F. 
Rating:
5.0

Staff was very nice and friendly.

Angela N. 
Rating:
4.0

Customer did not leave a comment.

Natalia P. 
Rating:
5.0

Customer did not leave a comment.

CARL M. 
Rating:
3.0

Pick up smelled and was dirty

Annie C. 
Rating:
2.0

Customer service can improve greatly, I was met with heavy sighs and being told that I messed up putting in information and it's not his fault, it's mine.

Kevin T. 
Rating:
4.0

Test drive vehicles and do periodic maintenance.

Jeffrey L. 
Rating:
5.0

Customer did not leave a comment.

Joe A. 
Rating:
3.0

Your stuff will be secure from people. Location is convenient. Beware… with inside/outside storage. The place definitely has rats. The rats will poop in and all over everything. Make sure to wrap every single and have nothing opened for rats to jump in.

TrudyAnn E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lequisha E. 
Rating:
4.0

Checking out was a breeze, but checking the truck back in was a nightmare. Not sure what I was doing wrong, but after trying to get on the site to check the truck back in, I gave up, took pictures of the mileage and the truck, drop the keys in the slot and left. Check out should be as easy as check in don't you think?

Steven P. 
Rating:
4.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Customer did not leave a comment.

Ashraf G. 
Rating:
5.0

Customer did not leave a comment.

SYLVAN H.  |  Overall Experience 
Rating:
3.0

Pad lock didn't work. Uhaul leaked and got furniture wet.

alex H. 
Rating:
4.0

Customer did not leave a comment.

Derek D. 
Rating:
5.0

Customer did not leave a comment.

Timothy L. 
Rating:
1.0

I left 2 family collectibles in the front cab dropped off truck at 8:00 went back at 7:30am and my collectibles were GONE!!!!!! And yes I locked the truck up. The 2 Unhelpful employees didn't seem to care

CHESTER C. 
Rating:
5.0

Customer did not leave a comment.

FRED M. 
Rating:
5.0

Staff was friendly and helpful and it was quick and easy.

AMANDA H. 
Rating:
5.0

Customer did not leave a comment.

GEORGE S. 
Rating:
4.0

Great customer service! Both young men who helped us were great—friendly, professional, and knowledgeable. I'm sorry we didn't get their names.

Lucy F. 
Rating:
5.0

Customer did not leave a comment.

KYM B. 
Rating:
5.0

Working with Brent was always a pleasure, I would say he went above and beyond during the three years I was there. The staff was always pleasant to deal with and helpful. Would definitely use U-haul Boston road again if needed. A huge thank you, and would definitely recommend this store. I was there three years and my stuff came out in the same condition it was stored in. No smell, no damage.

Linda F.  |  Overall Experience 
Rating:
3.0

No lighting INSIDE unit so I couldn't see well when I would search for things I had to bring stuff on on narrow walkway to search through my things and roofing inside unit was horrible no access to a bathroom near storage units only in office area which had limited hours.

GLORIA R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Meiling R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lukesha M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert b.  |  Overall Experience 
Rating:
5.0

Thank you to Luz and all the other employees that work there

alberto p.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Chelsea D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DIANE J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JOHANNA D.  |  Overall Experience 
Rating:
5.0

Nice customer service agents, very polite, answered all of my questions, very helpful.

Edith S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ELENA C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

celine r.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MIGUEL G.  |  First Impressions 
Rating:
5.0

Easy quick and the staff was super helpful. They all worked well together and made everything happen very quickly.

Kyle Q.  |  First Impressions 
Rating:
5.0

My belongings were there for 11 years and pretty much the same condition as when I originally put them in there. I would highly recommend your facility. Thank you for your services

anthony e.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAVISTDEE R.  |  Overall Experience 
Rating:
4.0

Nicholas at UHaul of Springfield was very kind, professional, and helpful as he explained my storage options, and reviewed my initial online order, while exuding patience. Thank you for your service.

Mauirce P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pedro C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lynne K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

olivia c.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

BRANDON L.  |  First Impressions 
Rating:
5.0

Staff is fantastic very friendly an always answered all my questions

DEVIN H.  |  Overall Experience 
Rating:
5.0

Brent was absolutely wonderful to work with!! He was professional, helpful and couldn't have been better! Your organization is lucky to have him!@

HANNAH N.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LASHANDA L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Courtney A.  |  Overall Experience 
Rating:
4.0

At a time when I really needed help you all was there and I truly mean that thank you

Gaile A.  |  Overall Experience 
Rating:
1.0

I am not the customer listed, I tried several times to get my number out of their system but it never happened. I received many calls and was never successful in getting my number out their system and even was sent this review as result.

Stephanie C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MILDRED R.  |  First Impressions 
Rating:
5.0

Guy at the counter is a rock star of customer service. 2nd encounter. He is the real deal

Eric P.  |  First Impressions 
Rating:
5.0

I was very happy with the service they provided for me.

Anthony S.  |  First Impressions 
Rating:
5.0

Great service great customer service as well one of the staff was able to assist with moving which is really helpful on a busy day that they had and mrs. Keisha and her staff was very efficient Miss Keisha and attended.

nancy b.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Moniqua J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELISABET R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sasu E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Guillermo Q.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALBERT W.  |  Overall Experience 
Rating:
5.0

GRACIAS MUY AMABLES

lucey m.  |  Overall Experience 
Rating:
5.0

Excelente 👌

RHAIXA C.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Vanessa A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aleishka S.  |  Overall Experience 
Rating:
4.0

Luz was great

Catherine S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

lashanda l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

june s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chrislena h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ana M.  |  First Impressions 
Rating:
3.0

When I made the reservation they set 1st month free ,, When I got there they say they don't do that anymore...

ALBERT W.  |  First Impressions 
Rating:
5.0

Everything went well, not an iota of grief. helpful when needed. Definitely the go to place for storage and rentals

NORMAN H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rickford F.  |  Overall Experience 
Rating:
5.0

Friendly staff good service

hector o.  |  Overall Experience 
Rating:
5.0

Brent was a very dedicated supervisor at the Springfield Boston road facility, Him and and his crew members do a great job on helping all customers with any questions and take pride on solving any issues. I would definitely keep bringing my business back to Boston road uhaul and would definitely recommend that branch.

Michael C.  |  Overall Experience 
Rating:
5.0

The manager goes above and beyond to fix problems and help

OCTAVIA J.  |  Overall Experience 
Rating:
5.0

Some confusion at the start for my storage but Brent quickly straightened it out. We went over the procedures and protocols and all went smoothly moving items into storage. Overall a good experience for me after a death in the family. Thankyou Brent. Norm Hamel

NORMAN H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joselyn S.  |  First Impressions 
Rating:
5.0

There was a girl who help Me a lot Luz Ortiz she is a great person I will recommend her all day long

Wanda Z.  |  First Impressions 
Rating:
5.0

Everyone was so kind and understanding of my circumstances and were extremely. If I should ever move in that area again this will be the only place I will do business with.

Shelia M.  |  Overall Experience 
Rating:
5.0

The whole process went smoothly and the staff was helpful and professional. Thank you!

Elizabeth T.  |  First Impressions 
Rating:
5.0

Very professional, courtesy, and considerate staff...keep it up guys...

RAWLE J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jerry s.  |  First Impressions 
Rating:
5.0

Everyone I spoke to was so helpful and polite something that is rare thank you very much

Gaile A.  |  First Impressions 
Rating:
5.0

Brent was so helpful and polite while helping me pick out my storage unit. Great employee and so professional.

Lucy V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

wanda f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHELLE F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karli H.  |  First Impressions 
Rating:
3.0

I didn't have any trouble with the storage facility part of my contract. My issue is with the truck that I rented out on Saturday to move out my belongings. The truck was dragging to shift from 2-3 &3-4 gear and before I would put my foot on the brakes, the truck would jerk. Then the keys was stuck in the ignition. I believe I should be compensated money wise for the headache I went through with this truck. I don't know how it passed inspection. Since 1073 I have been a customer of u-haul loyaly. It's unfair.

Wanda A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darlene G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff C.  |  First Impressions 
Rating:
3.0

manager is friendly and willing to help.

OCTAVIA J.  |  First Impressions 
Rating:
1.0

AWFUL! Was issued a 210$ credit instead of the refund I was supposed to receive after renting a truck and “free month of storage with truck rental” was apparently bs. Had to pay for my storage unit and was told I was going to be issued a refund and instead a credit that I DONT want to use because I will NEVER be using uhaul again. Not to mention being locked out of my unit when it was paid ?!?! NOT HAPPY A CUSTOMER !!!!

Halley P.  |  First Impressions 
Rating:
5.0

We couldn’t have asked for a better experience. Staff here is super accommodating and helpful. We rented a truck to help us move and even packed up the other storage unit we bought at a different business and reserved a new one at this Uhaul location because of their service and convenience. I highly recommend

TIANA B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Natalie E.  |  Overall Experience 
Rating:
5.0

If I had to rent a storage room again I would go to U-Haul.

joyce h.  |  Overall Experience 
Rating:
5.0

Overall great experience!!

Christine H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lourdes C.  |  Overall Experience 
Rating:
5.0

The young man that intended me he was very polite and courteous well-mannered and very helpful 😊

Mildred R.  |  First Impressions 
Rating:
5.0

Good customer service.

Tykie G.  |  Overall Experience 
Rating:
5.0

Brent was amazing ...great customer service ... great communication skills and very helpful

Felicia G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lorimar m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wanda A.  |  First Impressions 
Rating:
4.0

good review for everyone very helpful

Nancy A.  |  Overall Experience 
Rating:
5.0

If I had to change anything, it would be the directions to get to the lockers. Its similisr to a maze. Additionally, the manger went above and beyond to satisfy a grievance

clarke h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John H.  |  Online Move In 
Rating:
5.0

It should be open at least 2 hours later.

BEVERLEY B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VICKI C.  |  Overall Experience 
Rating:
5.0

my first name is spelled wrong and my address is wrong. Here are the correct spelling and address: RHODA E HAYNES 80 COLTON STREET SPFLD MA 01109 please correct these thanks

Rhoda H.  |  Overall Experience 
Rating:
5.0

Brent and Kecia were GREAT! and the rest of the staff too.

David S.  |  Overall Experience 
Rating:
5.0

Every body has always been very nice and helpful to me can’t complain

Victor A.  |  First Impressions 
Rating:
5.0

Great service great storage keep up the good work..Boston road Springfield MA.

Sandra J.  |  Overall Experience 
Rating:
5.0

Amazing customer service

Dorothy T.  |  Overall Experience 
Rating:
3.0

The monthly rate was too high.

Robert W.  |  Overall Experience 
Rating:
2.0

very poor experience. Staff took money for our unit and showed us where it was with no direction. If we weren't so time restricted that day I would have taken stuff and gone elsewhere.

Laura M.  |  First Impressions 
Rating:
5.0

Need to exterminate in the summer but other than that it was great.

CIARA R.  |  Overall Experience 
Rating:
5.0

Was a hard moment my brother passed away and I was moving my mom to other town by my self, the owner or supervisor was very carrying and helpful on that moment very flexible with time and make easier

Luz M.  |  Overall Experience 
Rating:
5.0

Manager Brent and employees were always helpful and friendly!

Cheryl P.  |  Overall Experience 
Rating:
5.0

My needs were met quickly and efficiently!

Cheryl P.  |  First Impressions 
Rating:
5.0

Keesha was phenomenal. She was very professional and helpful. I'm so glad I came to that store

Curtis J.  |  First Impressions 
Rating:
5.0

The staff was beyond helpful and made sure they did everything they could to make things easy for me. I highly recommend this location!

Shelia M.  |  First Impressions 
Rating:
5.0

Staff was very helpful and attentive to both myself and all the other customers in the store. And very patient, polite and understanding as well as efficient. Great bunch of employees and services.

Mark R.  |  First Impressions 
Rating:
5.0

The manager was great and forward towards my concern and questions happy birthday

Nancy A.  |  First Impressions 
Rating:
5.0

They were very helpful and thank you.

Lisa B.  |  Overall Experience 
Rating:
5.0

They were very helpful thats all I have to say I will recommend to any one else. Thank you

Lisa B.  |  First Impressions 
Rating:
5.0

Manager was very helpful and patient while reserving a unit for storage. We did not feel rushed while trying to decide.

Theresa S.  |  First Impressions 
Rating:
5.0

This experience was 100 times better than the last time i went here.

april m.  |  Overall Experience 
Rating:
5.0

It seems that you are force to buy a lock.

rafael I.  |  Overall Experience 
Rating:
5.0

The cleanest outdoor unit I have ever seen and I have seen many. Staff was friendly and patient!!

Jane C.  |  Overall Experience 
Rating:
5.0

Helpful staff. The lady that took care of me was amazing and thoughtful.a part time employee I think she is a teacher by day. I would use uhaul again.

jose z.  |  Overall Experience 
Rating:
5.0

I was very happy with your spfd location.

Mary S.  |  Overall Experience 
Rating:
5.0

Good services

tenisha t.  |  First Impressions 
Rating:
5.0

Murphy and Kiera were great. Best customer service I have seen in a long long time. Kudos to both of them!!!

Dave W.  |  Overall Experience 
Rating:
5.0

My daughter's belongings were intact and secure. Desk crew pleasant and helpful at all times.

LISA O.  |  Overall Experience 
Rating:
5.0

Yesterday I needed to access my unit and it was very busy at this location. However, when I swiped my access card, my presence was still acknowledged by a ‘hello.’

Janine S.  |  Overall Experience 
Rating:
5.0

nice place rent a truck or storage ECT there the people that work there are nice also

patricia j.  |  Overall Experience 
Rating:
5.0

I have always went with u haul from 1960s til now when I needed storage or moving, they aways will be #1 to me!! from the staff, real clean storage to well lighted and completely safe storing !!!

alfred b.  |  Overall Experience 
Rating:
1.0

Need to fix back door Don't feel welcome Need value customers Need to build a good customers relationships

Eliseo G.  |  Overall Experience 
Rating:
4.0

I had a pleasant experience during my recent move.

Lori r.  |  Overall Experience 
Rating:
2.0

Better customer service

Eliseo G.  |  Reservation 
Rating:
2.0

Better customer6 service

Eliseo G.  |  Reservation 
Rating:
5.0

Thank you. Great service and people

MICHAEL K.  |  Overall Experience 
No reviews have been submitted for this location.

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