Customer Reviews for U-Haul Moving & Storage of Taylor

7,480 reviews

8901 Telegraph Rd   Taylor, MI 48180
(N Of Wick)

(313) 292-5030

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(313) 292-5030

8901 Telegraph Rd
Taylor, MI 48180
(N Of Wick)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

JUAN ANTONIO M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kallie H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dominic Y.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DIANA T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shannon t.  |  First Impressions 
Rating:
5.0

I have been renting a storage unit at various times from Uhaul for 5 years straight.

derwin t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JENNIFER p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISKUAME M.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

MELANIE B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristi M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adilene G.  |  Overall Experience 
Rating:
5.0

They do a great job in keeping the storage area clean. During several days, I kept running into the cleaning person who was busily mopping the floors. When I first moved items into the storage units, they were both very clean. Office personnel made sure I got a discount that I had forgotten about that I was entitled to because of a previous truck rental.

Allan R.  |  Overall Experience 
Rating:
5.0

Customer Everyone gets A++ 👍Austin and Pam outstanding customer service!! My first time using A storage unit !! I will be 80 in June!! All new to me your staff made me feel very comfortable and safe!! Thank You!!! I am using U-Box at the end of Nov. , fora move to Calif!!!!! Thank You

Patricia J.  |  Overall Experience 
Rating:
1.0

Vicky Elkins is a terrible manager that does not communicate effectively and lies about communication with clients. Leaving solely due to the fact that Vicky poorly manages this facility. Nobody even answers there phone when I call. My locker was spotless, and I’m hoping Vicky doesn’t claim otherwise because she has a vendetta. Will never recommend this facility for storage or equipment rental. Her manager was supposed to call me and never did.

devinn c.  |  Overall Experience 
Rating:
4.0

Cargo area should be swept and clean for new customers, Jack was not in cradle just left in corner to be my problem. Safety issue ... mirrors suck need truck mirrors with larger convex mirrors you can't see anything with mirrors on vans ( very limited on sight)

charles t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carnez W.  |  First Impressions 
Rating:
5.0

Very clean and office very helpful.

Allan R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dominic Y.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alesia I.  |  First Impressions 
Rating:
5.0

The gal that set me up was friendly and helpful.

Linda P.  |  First Impressions 
Rating:
4.0

My only complaint is that when I log in to my app it tells me I have no reservations and no storage unit with you

heather L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ricky W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Peggy L.  |  First Impressions 
Rating:
4.0

Items are a bit on the pricey side. Come down on the prices.

Carol J.  |  First Impressions 
Rating:
3.0

The lock was not in the storage unit. I tried to call the front desk but no one answered. I ended up using the help call button from inside the building to get assistance, then had to meet the employee to obtain the lock.

Adrea M.  |  Online Move In 
Rating:
4.0

Had everything I needed for a safe move

Gloria B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kenneth a.  |  First Impressions 
Rating:
5.0

Fast, friendly and very helpful with my move in! Thank you!

CHRISTINA O.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

ShayLin E.  |  First Impressions 
Rating:
5.0

Excellent Staff! The Uhaul team made the move easy.

jennifer s.  |  First Impressions 
Rating:
3.0

I didn’t want the person that came with me as a contact but looking over my contact he was put ther anyway

Tonia L.  |  First Impressions 
Rating:
4.0

They were very helpful

leon c.  |  First Impressions 
Rating:
5.0

Stellar, cost effective service as always!!

Timothy H.  |  First Impressions 
Rating:
4.0

good customer service. they are very busy and need more help process was slow do to limited staff especially on the weekend. very friendly and helpful.

holly h.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top