Customer Reviews for U-Haul Moving & Storage of Tippecanoe

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Tippecanoe

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jodi R. on

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Both of the ladies that picked up my box in California and dropped it off here in Florida were Awesome! Ursula waited patiently while I was scurrying to empty it . She was really nice . The lady in California ( can't remember her name) was equally patient and both were professional and personable. I felt amazement and comfort when I saw ladies in this division. I would absolutely refer this division for their moving needs

Marquesz F. on

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Wonderful very helpful

David S. on

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Was treated like the employee did not care! Then he forgot the key for the lock on the back box and had to go back and handle that fiasco! Not really happy! I rent a truck every month to get food from the food bank, hope I don't have to find another source!!!

Linda H. on

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Robert M. on

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Cristina R. on

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Great customer service and new young faces great that uhaul gives opportunity to new young people

Leo S. on

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Thomas M. on

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Ramonitomarcelo V. on

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None

Anthony B. on

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Thelma marie C. on

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Thank this uhaul rental place for helping me with #feelthelove #campfire transports I go up to paradise where fire destroyed towns 56k people lost everything.. nice van nice service just super happy about everything been coming here my whole life n will continue too

Nabil A. on

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Danielle H. on

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Don't allow people to book 24/7 online rentals at locations such as this where that's not even applicable. It messed up my whole day and I ended up having to move my stuff by myself because the people that were going to help me when no longer available

Kevin S. on

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Customer did not leave a comment.

Cristina R. on

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Great customer service

Stephen M. on

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When the customer rents a van, tell him that there is a backup camera on the rear view mirror. The backup camera is on the dash on my car, so I didn't realize the van had one until my rental was almost over.

Sheyla C. on

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Brandi F. on

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Did not receive a walkthrough of the truck, which is giving a ticket and when I went outside the employee told me just to check the gas and then the trucks ready to go. Upon leaving I noticed a huge crack in the center of the windshields I immediately called it in as to not be charged. I will send you the location after the location Ian 20th did not have my 15ft truck for 2999, Tippecanoe and Baseline store however did give me the rate of $0.89 per mile instead of $1.09 per mile and also gave me the $50 guarantee off of my total price for my reservation not being available, but my truck was very filthy and I up was already behind on my mood because of this inconvenience of the initial reservation not being available.

laura D. on

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Nothing! This location was FANTASTIC!!! Thank you so much!

REGINALD N. on

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The manager at this branch was very helpful.

Robert G. on

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Jesse R. on

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David P. on

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The only issue I had was the vehicle had no windshield wipers at all Windows was a little dirty and tries to put windshield wiper on to clean it to only here a loud squeaking noise from the wipers against the windshield. Missing rubber wiper portion on both arms. Other than that it was pleasant and great experience

Douglas W. on

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Fulvio L. on

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No comment

Brian G. on

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Clean the windshield an mirrors. Had to do it myself. They did not check the lights and signals with me before i left. I had my wife check them with me after loading. Charged me for pads i did not use. When i called them about this they put me on hold until i hung up and called customer service to get my money refunded.

Jill P. on

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Have more customer service people working in the office on Saturday mornings. Only one man and the line was 5 deep.

Susan G. on

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Excellent service, thank you.

joseph V. on

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Eris S. on

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When I booked they said it would be easy access on the street. At the location they gave me an unit inside the building. They had four truck parked in front. It was 100f on this day.

Maria R. on

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The guys are awesome excellent workers love customer services I surely recommend it thanks guys

Jawon S. on

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GREGORY F. on

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Was surprised to find a fast food restaurant cup on the floor board of the passenger side. Mikey and crew were professional courteous representatives of the Uhaul company

Antonio M. on

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Joyce P. on

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I had a very very good experience at U-Haul. The staff was friendly and very professional. The general manager Mr Angel Navarro expressed concern and care about my storage needs.

Lidia F. on

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Thanks for helping

branden t. on

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David was very helpful, easy to talk to and knowledgeable.

DEBRA N. on

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Do I get prorated for moving out early?

VERONICA C. on

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I called other places and they didn’t have what I need it I called this place and they helped me right away and not only that they gaved me one month of free storage this is why I am giving them a 5

Anastacia S. on

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Customer service was GREAT! Everyone has been so helpful, the truck ran amazingly and is actually very simple to drive. The only issue was it does go through a lot of gas, but lucky takes regular.

Kevin B. on

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Courteous, helpfiul

Todd S. on

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The storage is located on another block and the office cannot be accessed. The driveway of the storage area is littered with leftover items and have been there since I moved my things in.

Thomas Q. on

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Quick and helpful customer service. E-Z Check In. Well organized facility. Polite management and employees.

Suzanne P. on

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So for the last 2 weeks I have changed my moving date 4 times due to all the mishaps in selling this house each time customer service has been wonderful thank you! !!!

CYNTHIA B. on

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I would only refer a friend because of Daniel the manager. We had issues, he listened was kind and corrected them. My experience has been horrible with Uhaul. It was nice to end on a good note.

Paul S. on

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Threatening to place a lien on my property after I've already moved out was rude.

MARGARET B. on

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Met all my needs.