Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Haven’t actually moved anything into the storage unit yet, but unit was clean and should be ample size.
I was always treated with the upmost care and respect by Mr. Angel N and the staff. I will miss you guys too...
Area outside the gate to storage was really dirty and shouts of filth. Also we could not get our furniture into the unit dedicated to us. Way too small and our furniture wouldn’t go through the doors so we had to go with public storage.
Keep up the good work
Outside storage facilities filty whit junk and trash city doesn't do anything about it .manager has to clean which he doesn't always have time. Corporate should address this with city its not on uhaul property. The pile of junk is dump every week makes the facility look dirty and unsafe
Great customer service I felt welcome
The manager was excellent. He went out of his way to help me and got great results for me he is the right man for the the job.. His name is Angel Navarro
The staff was excellent just don't like the facility setup. When I called about a drive up on the outside that's what I expected. I didn't want to be crammed in and having to go inside.
This storage uhaul was one of the best experiences my family and I have had. They are so customer service oriented! Angel Navarro was so helpful in my transition into another state!!
Professional team. Helpful, friendly and well organized! Didn’t have to stand around waiting, truck was ready to go quickly. Thank you!
The team here is professional and friendly. I had a last minute dilemma finding a storage place, and this site was great! Set me up with a new storage unit in no time flat! Great experience!
Outside around the U-haul facility was not clean never the storage where I had to enter.
Thankful for their oromot service.
The manager at this branch was very helpful.
When I booked they said it would be easy access on the street. At the location they gave me an unit inside the building. They had four truck parked in front. It was 100f on this day.
I had a very very good experience at U-Haul. The staff was friendly and very professional. The general manager Mr Angel Navarro expressed concern and care about my storage needs.
Thanks for helping
David was very helpful, easy to talk to and knowledgeable.
Do I get prorated for moving out early?
I called other places and they didn’t have what I need it I called this place and they helped me right away and not only that they gaved me one month of free storage this is why I am giving them a 5
Customer service was GREAT! Everyone has been so helpful, the truck ran amazingly and is actually very simple to drive. The only issue was it does go through a lot of gas, but lucky takes regular.
Courteous, helpfiul
The storage is located on another block and the office cannot be accessed. The driveway of the storage area is littered with leftover items and have been there since I moved my things in.
Quick and helpful customer service. E-Z Check In. Well organized facility. Polite management and employees.
So for the last 2 weeks I have changed my moving date 4 times due to all the mishaps in selling this house each time customer service has been wonderful thank you! !!!
I would only refer a friend because of Daniel the manager. We had issues, he listened was kind and corrected them. My experience has been horrible with Uhaul. It was nice to end on a good note.
Threatening to place a lien on my property after I've already moved out was rude.
Met all my needs.
