Customer Reviews for U-Haul Moving & Storage of Westminster

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Westminster

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RUDY G. on

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Customer did not leave a comment.

Kevin B. on

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The line was very slow moving. Took a long time to get through the line and get my rental.

John T. on

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Not only it was a best Uhaul physical appearance, the inside was falling apart like the wiser and window knobs. I waited 40 mins almost to return. The guy was nice but he was the only one round.

Martha M. on

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THOMAS S. on

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getting better

Ronald L. on

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jessica S. on

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Teresa C. on

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jimmy T. on

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I got charge an extra day when I returned it three hours later. The employee unhook the trailer and said I was good to go

Amelia F. on

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Dawne H. on

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This location has the best employees, Andrew barada, was excellent! He was friendly, professional and very knowledgeable. He made the experience super easy. The owner was also awesome! There was an issue with price quote and he helped make everything correct. Much appreciated!

Ralph W. on

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When I picked up the trailer there was only one employee working to get the rental paperwork and the trailers/trucks out to customers. There were a few of us in line so it took some time to get the trailer. I have no complaints about the employee who was working there. He was professional and it was obvious he was working pretty hard because he was alone. But he needs someone there to help him during peak times like 7:30 am when I was there.

JAMES N. on

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Quicker service.

Coral T. on

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Great customer service, Camron and Dan were both super helpful!! 5 stars for sure.

William A. on

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No suggestions.... polite welcoming & helpful staff at checkout& checking....

Jose M. on

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Great service as always

David G. on

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A little hectic but we got it done.

Thomas S. on

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I have been going here for years and it is improving...better service

Adriana V. on

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Paul C. on

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Christopher W. on

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CHERYL M. on

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Would use this facility again if needed

Lyndsey G. on

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andrew L. on

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Jacob was the associate that helped us he was knowledgeable, friendly and went out of his way to help us. Great experience!

STEFANIE R. on

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Desmond is the owner at this location and was really great to deal with. Extremely flexible, friendly and helpful. Will definitely use this location anytime I need a pickup or moving truck.

Marcos S. on

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Awesome customer services !!!!

Jody B. on

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Nothing! The service was excellent! They were all very nice!

Greg L. on

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Although they were unable or willing to provide any kind of credit consideration or compensation, they were at least empathetic with my plight.

Jacob M. on

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Dan is the man! He gave me a great price on my rental and I am happy with the service!

antonio M. on

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The general manager was very helpful. He treated us kindly... moving is stressful and he was able to take some of that stress away.

Azur R. on

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The line took me 45 to reach the register to receive help. When I finally got up there my reservation was cancelled and they gave away my truck. I had to settle for something smaller and do more trips than I needed to because I didn’t have the truck I asked for. Horrible location. Wouldn’t recommend or go back

Gary J. on

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Keep up the friendly & fast service. Whenever possible, customers should use the online quick check in. Made my experience great.

Quinn R. on

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I really had an issue with the lack of customer service. I was heavily pressured to buy the insurance of which I already informed the gentleman that my insurance policy covered.. After paperwork was done he told me to walk out to the van and check it myself. The pictures on my phone via the link he sent me were not easy to see and compare to the actual vehicle. In addition nobody explained to me that there was a back up camera in the mirror and I only noticed once I started back after using it. It would’ve been nice to know so I could have used it throughout as it wasn’t very big vehicle to backup. I’ve been going to this location for over 20 years and usually have a very good experience but this was very different and I was very disappointed

christopher H. on

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Laura R. on

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UHaul of Westminster made it easy to rent and kept my things safe. Check out was simple. The facility was always clean and secure and the staff was helpful. I would rent here again.

Jeremy M. on

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The manager was very professional and showed me all my options when it came time to make my decision I made it with ease thank you Dan and the rest of the uhaul team in Westminster.A+

roman f. on

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Horrible customer service! Service people never pick up the phone. Long lines.

adam f. on

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Lil under staffed but all went well very happy with da truck I had!

anayah w. on

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Everyone was very nice and helpful.

TRACEE S. on

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Friendly customer service

Dennis R. on

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The new management is the reason for me departing this facility. She was rude from day one. She lied, she didcriminated again my black friend with racist remarks and also with me because I am disable

Carlos R. on

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I will rent again Thanks

PATRICIA LYNN B. on

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My only complaint is the stairs, great service here and accommodating..

thuy p. on

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This place is great.

michael b. on

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Glad to be done with the expense.

Zachary K. on

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The moving of the box as it was dropped broke my only thing I didnt want damaged! 75in tv!! Took me 2 years to biy this and now its trashed. Thanks to the fort driver that didnt seem to care about

CATHI S. on

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The young men running this location do an exceptional job. They are patience, efficient, helpful and professional with a smile. I strongly recommend THIS LOCATION!

MARC S. on

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Pablo, Erik, Melvin, Mike, and Marc are all working above/beyond what they should do. Always professional, friendly, and helpful. Down to earth AND I've seen some incredible patience with rude people!

GABRIEL S. on

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Unit was well maintained.

Patricia F. on

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In over a year of usage I never had a bad experience. Great service!

Frank G. on

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I don't even have items in storage with this location, yet they bill me and put liens on imaginary storage units. U-HAUL IS A FRACTURED BUSINESS. By far, the worst storage experience in 57 years.

Adrian S. on

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This place and staff are all first rate. My belongings were covered in rat droppings after I moved out. But I understand it’s probably an ongoing issue and noticed the traps when I moved in. Thank you

IVAN J. on

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Great service!

trinh n. on

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it was a great experience

debbie p. on

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great!

Robert I. on

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Mike the manager was so helpful and polite. He did a Great job.