Customer Reviews for U-Haul Moving & Storage of Westminster

5,299 reviews

7422 Garden Grove Bl   Westminster, CA 92683
(On Garden Grove Blvd between Knott and Western)

(714) 898-0535

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(714) 898-0535

7422 Garden Grove Bl
Westminster, CA 92683
(On Garden Grove Blvd between Knott and Western)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

OTON V. 
Rating:
5.0

Excellent service !

David C. 
Rating:
5.0

Customer did not leave a comment.

Ronald S. 
Rating:
5.0

Customer did not leave a comment.

CRISTIAN V. 
Rating:
5.0

I am very satisfied and will definitely use Uhaul storage in the future!

vonda b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER A. 
Rating:
5.0

dan and staff very good...much improved

THOMAS S. 
Rating:
5.0

Always a great experience at this location!

Alan G. 
Rating:
5.0

Customer did not leave a comment.

Mary O. 
Rating:
1.0

They stole my wallet and refuse to let us inside the van to check if it was inside.

CESAR A. 
Rating:
5.0

On this occasion, I had a small move. But I still need to empty my storage which will require more planning and assistance, as I've got a whole lot of stuff to move. For that move, I'll reserve a truck in advance and we'll discuss the details of hiring a couple of professional movers to help me get a done more efficiently. Thank you for being there for me.

JAMES W. 
Rating:
5.0

I think they did pretty good job…

LEOPAULO C. 
Rating:
5.0

Nothing!!

Alexander R. 
Rating:
5.0

Customer did not leave a comment.

ANDREW V. 
Rating:
3.0

Customer did not leave a comment.

PAUL O. 
Rating:
5.0

Fast quick and great price!!

MICHELLE F. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW M. 
Rating:
5.0

Your computers were not operational(on pick up day), and manual entries slows everything. Otherwise the staff was superb.

PETER O. 
Rating:
5.0

Customer did not leave a comment.

Jovita K. 
Rating:
5.0

Customer did not leave a comment.

ROBBIE E. 
Rating:
5.0

Customer did not leave a comment.

MORRIS D. 
Rating:
5.0

Easy fast convenient and High Tech!!! Reps were kind courteous and responsive! Two thumbs up!!!

ADOLFO L. 
Rating:
5.0

Just happened to be a busy day and had to wait but they moved along as quick as they could. Clean store and well organized.

CATHY A. 
Rating:
4.0

Customer did not leave a comment.

DIANA C. 
Rating:
5.0

Most helpful customer care by an employee in a really long time! Thank you, daniel for making my decision to use the storages at U-haul instead of somewhere else, so easy!!!

Janna P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

KIM T. 
Rating:
5.0

Dan was absolutely amazing! He helped us at every turn as did Greg! Any questions or concerns we had they were on top of it! I will absolutely go back to this uHaul all the time!

Bonnie Z.  |  Overall Experience 
Rating:
5.0

Easy in and out, great customer service

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

Elna C. 
Rating:
5.0

Customer did not leave a comment.

PAMELA B. 
Rating:
5.0

Customer did not leave a comment.

HENRY F. 
Rating:
5.0

Customer did not leave a comment.

TUAN N. 
Rating:
5.0

.

Nelson K. 
Rating:
5.0

Customer did not leave a comment.

DON T. 
Rating:
5.0

Keep up the good work.

SERGIO C. 
Rating:
5.0

Customer did not leave a comment.

AHMAD H. 
Rating:
5.0

the truck was spending too much gas because the RMP is broken , once i push break the RMP goes up like crazy and this spend a lot of gas with no reason

MAJD A. 
Rating:
3.0

Customer did not leave a comment.

Yazab A. 
Rating:
5.0

Best staff crew I ever seen

KRIS P. 
Rating:
5.0

Customer did not leave a comment.

MICHELE C. 
Rating:
5.0

Five star service. Thanks!

ASIM A. 
Rating:
5.0

The interior of my U-Haul needed to cleaned more properly. Attention to detail is required, the window and entire dashboard as well .

Junior D. 
Rating:
5.0

Customer did not leave a comment.

Ahmad H. 
Rating:
5.0

Dan and his customer service rep, whose name I can't spell crushed it! making sure I was well taken care of. Originally made appt for 930, U-Haul dispatch bounced me to three different locations and ultimately changed my appt to 1am. I learned this at 930am with a rented truck. Dan and his help made accommodations and got me a trailer 10/10

brian G. 
Rating:
5.0

Brand new equipment, and great customer service

ROBERT P. 
Rating:
5.0

Customer did not leave a comment.

Brad P. 
Rating:
5.0

All of the guys that helped me were awesome. Moving is stressful, but these guys brought a sense of calmness to the process. Wish I could give their names, but in any case, they all worked together and communicated result well.. prolly what calmed me down

JEFFREY V. 
Rating:
4.0

Please send us the receipt of this reservation. We haven't received the receipt yet.

King Coffee U. 
Rating:
4.0

Service was great, the staff very friendly and ready to help on the spot without delays....but the only negative surprise was finding the truck didn't have any phone charger outlet. It is equipped with two of them but none works...and just in case you are using the GPS and need power you are in trouble :) The rest of the service was EXCELLENT !!!!

LUCIANO M. 
Rating:
5.0

Best brew in town, great atmosphere Great customer service

Jose M. 
Rating:
5.0

Everything was great!!!

ROOSEVELT B. 
Rating:
3.0

I did not get credit for overfueling

MARIUSZ S. 
Rating:
5.0

job well done!!

THOMAS S. 
Rating:
5.0

Customer did not leave a comment.

DANIEL G. 
Rating:
4.0

Customer did not leave a comment.

JAMES T. 
Rating:
4.0

The manager Dan, Has went above and beyond for me any time l've Rented from that location and I rent on a regular basis,

Tony L. 
Rating:
5.0

Very satisfied

SAMUEL C. 
Rating:
5.0

Staff was polite and courteous also attended all my needs.

FRANCISCO O. 
Rating:
5.0

Customer did not leave a comment.

Antoinette C. 
Rating:
5.0

Customer did not leave a comment.

CHUONG T. 
Rating:
5.0

Great trailer. Even better people

George B. 
Rating:
5.0

Customer did not leave a comment.

LUCY P. 
Rating:
5.0

So nice and helpful. Such a great experience.

JASON G. 
Rating:
4.0

Customer did not leave a comment.

HIEP B. 
Rating:
5.0

Great crew

ROBERT P. 
Rating:
5.0

Customer did not leave a comment.

KRIS P. 
Rating:
5.0

Have Greg work 24hrs a day he was very helpful thanks

GARRY S. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY G. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY L. 
Rating:
5.0

Customer did not leave a comment.

PATRICK M. 
Rating:
5.0

Customer did not leave a comment.

ERIK J. 
Rating:
5.0

Great customer service!

CURTIS B. 
Rating:
5.0

Customer did not leave a comment.

KARISSA T. 
Rating:
5.0

Customer did not leave a comment.

Dennis W. 
Rating:
5.0

Customer did not leave a comment.

lucia R. 
Rating:
5.0

Customer did not leave a comment.

DIANE L. 
Rating:
5.0

Nothing

LAWRENCE P. 
Rating:
5.0

The representatives I dealt with when picking up and dropping off were both polite and professional. I was pleasantly surprised.

Robert M. 
Rating:
1.0

We were quoted $1000 for a truck and trailer then charged $2000 when we picked it up.

PAYMON S. 
Rating:
5.0

Customer did not leave a comment.

JUAN P. 
Rating:
5.0

The employees were nice and genuine. Sometimes I go to places and employees have a fake smile and a fake welcoming attitude, but it's obvious that it's fake. Everyone here was genuine, and nice. I enjoyed talking to the person at the counter, personally hooked up the trailer and the person who I turn the trailer into after I was done. All three were different people and all three were awesome and made it a welcoming and fun experience. Oh, I forgot to mention they made everything easy too.

SARKIS K. 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO A. 
Rating:
4.0

Returns of trucks could be made simpler. Kind of daunting to upload so many photos when you return the equipment after a Long day of loading and unloading. The gentleman who helped us when we picked up our truck (Monte) was very helpful and professional! The store was very busy, but he was very patient with everyone before us as well. Thank you!

DALE G. 
Rating:
3.0

Customer did not leave a comment.

THOMAS T. 
Rating:
5.0

The guys, Mohammad and Emonde, were awesome. Great Customer service! Thank you

LISETTE C. 
Rating:
5.0

The windshield could have been cleaner.

Bruce G. 
Rating:
5.0

Customer service was amazing

BERNAVE R. 
Rating:
2.0

Truck size that was reserved was changed within 24 hours, I was asked to go to a different location and push reservation forward by 6 hours. Not enough staff helping when showing up at reservations.

KEVIN K. 
Rating:
5.0

Dan is awesome. Thank you

TYLER S.  |  Overall Experience 
Rating:
1.0

No one was trained and no one knew what they were doing.

ALEJANDRO L.  |  First Impressions 
Rating:
5.0

The people who rented me the equipment were knowledgeable and helpful and the people who hooked up the trailer and disconnect it when I returned it did a great job and were friendly and helpful

RYAL W. 
Rating:
4.0

Customer did not leave a comment.

Bruce T.  |  First Impressions 
Rating:
3.0

Cust service kinda slow. Might have been new. Online reservations HORRIBLE! -Lost a completed rez that was paid for -cancelled a ‘save quote' -sent me to a location that closed two hours before I got there. Traffic dept did good job finally getting to a vehicle.

Kevin F. 
Rating:
5.0

Customer did not leave a comment.

DON S. 
Rating:
5.0

Great service

Jose M. 
Rating:
5.0

Amazing staff! I came in in the morning to pick up and came by before closing - the same great energy and amazing customer service. There's a great crew working here!!

VIVIAN L. 
Rating:
5.0

Customer did not leave a comment.

Angel C. 
Rating:
5.0

Great bunch of people! Went out of their way to help me. Very friendly.

JAMES L. 
Rating:
5.0

The employees at this location were friendly helpful and a pleasure to deal with

MARY P. 
Rating:
5.0

Customer did not leave a comment.

Omar D. 
Rating:
5.0

Customer did not leave a comment.

HECTOR O. 
Rating:
5.0

Customer did not leave a comment.

MAKOTO F. 
Rating:
5.0

Customer did not leave a comment.

ROXANNE M. 
Rating:
5.0

Customer did not leave a comment.

eric b.  |  Overall Experience 
Rating:
5.0

Great staff

LECZI C. 
Rating:
4.0

Customer did not leave a comment.

Charito P. 
Rating:
5.0

Customer did not leave a comment.

LORI M. 
Rating:
5.0

I think Dan manager and all the rest of the employees were above excellent you couldn't ask for better. I definitely would and will recommend this uhaul. Thank you so very much

Gayle C.  |  Overall Experience 
Rating:
5.0

Great everything

James Q.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

consuelo c.  |  First Impressions 
Rating:
5.0

Great customer service makes this location so likeable, the Manager "Dan" he is the best!. Moving? Storage?.... this is the right place👍

nelsy l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DALE W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Justin M.  |  First Impressions 
Rating:
5.0

Excellent service

vonda b.  |  First Impressions 
Rating:
4.0

Staff is great

Howard W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeremy M.  |  First Impressions 
Rating:
5.0

We had the best experience dealing with Daniel Desmond. We shipped a couple of U-boxes from Dallas to your location. We came in because the agent in Dallas had promised something that was false. Daniel listened to our complaint and came up with a solution. He turned an unhappy customer into renting a storage unit from your location. He is a great asset to your company. Thank you again Daniel.

anh r.  |  First Impressions 
Rating:
5.0

Dan took all my information and accommodated me as quickly as I could. He met all of my requests and over exceeded my expectations. I am more than completely satisfied with his service and move in experience. Thank you.

JANNIE F.  |  First Impressions 
No reviews have been submitted for this location.

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