Customer Reviews for U-Haul Moving & Storage of Westpark

2,029 reviews

6040 Westpark Dr   Houston, TX 77057
(24 hour access - outside units and designated interior halls only)

(713) 664-8599

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(713) 664-8599

6040 Westpark Dr
Houston, TX 77057
(24 hour access - outside units and designated interior halls only)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The girl was helpful. Guy was rude

john S. 
Rating:
5.0

Very professional !

LARRY S. 
Rating:
4.0

Customer did not leave a comment.

Eddie M. 
Rating:
5.0

Customer did not leave a comment.

Andres H. 
Rating:
5.0

Customer did not leave a comment.

cristian V. 
Rating:
5.0

Thank you

Dan W. 
Rating:
3.0

Customer service was spectacular! Couldn't have asked for more. Too many day laborers outside offering to help. Inside store was a bit smelly. The staff was the best though.

Olivia B. 
Rating:
1.0

This location has some shady business going on. The truck are given out without contracts to others and if an unsuspecting customer rents a truck from this location the customer will be surprised when they see extra miles on their final bill. I do not recommend renting trucks from this location and I urge U-Haul to please investigate how their trucks are rented out.

Nikhil K. 
Rating:
4.0

Customer did not leave a comment.

Dyshonda S. 
Rating:
5.0

Customer did not leave a comment.

Casey S. 
Rating:
5.0

Customer did not leave a comment.

PATRICK B. 
Rating:
5.0

Customer did not leave a comment.

Rolando G. 
Rating:
5.0

Customer did not leave a comment.

Eric K. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY T. 
Rating:
5.0

Customer did not leave a comment.

Jesus E. 
Rating:
5.0

Richard Winter was exceptional and professional in the operation of the pick up location. No improvement needed. He ought to be a company trainer.

Steve S. 
Rating:
5.0

Customer did not leave a comment.

Greg S. 
Rating:
5.0

The guy got me in and out fast. It was quick and easy.

Jason B. 
Rating:
1.0

Not use my information! I feel like you guys used my info illegally. I never used your services yet you have all my info as if I did.

Jonathan C. 
Rating:
5.0

Great Managment always friendly and helpful

WILLIAM B.  |  Overall Experience 
Rating:
5.0

Well most deft recommend this Uhaul location to friends! Y’all have the most helpful & wonderful staff here ! Thank you

RENEE P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carla S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Galal K. 
Rating:
5.0

Customer Service was outstanding at this location.

Mable D. 
Rating:
4.0

Customer did not leave a comment.

Abel R. 
Rating:
5.0

Customer did not leave a comment.

danaisha B. 
Rating:
5.0

Customer did not leave a comment.

Orestes A. 
Rating:
5.0

Friendly service and had my truck ready at the scheduled time. Thank you!

Christian L. 
Rating:
5.0

Excellent customer service

mohammed S. 
Rating:
1.0

I was at less than 3/8th of a tank drove seven miles and had over 1/4th a tank left and was charged 30 dollars in fees

John E. 
Rating:
5.0

free gas 😂🤣😅

Charles R. 
Rating:
5.0

Customer did not leave a comment.

RENEE P. 
Rating:
5.0

Awesome!

LARRY S. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

Adel S. 
Rating:
4.0

Customer did not leave a comment.

Taniya K. 
Rating:
2.0

This was the second location I'd gone to that morning to pick up my rental. The lady behind the counter assigned me a different truck than the one the auto er service rep had assigned. The mileage wasn't matching up and the lady behind the counter just would not listen to what I was trying to tell her. To make a long story short she finally realized her mistake. Never apologized after being super rude and my original 8:30am rental pickup (at another location) ended up being a 9:45am pickup at this location which made me run majority behind the entire day. U-Haul has always been a brand I could rely on until yesterday when I had this horrible experience.

SHAKIRA M. 
Rating:
1.0

Customer did not leave a comment.

Emily Z. 
Rating:
5.0

Awesome!

LARRY S. 
Rating:
4.0

So far so good!!

Esteban V. 
Rating:
5.0

Pick-up and drop-off process was phenomenal!!! Everyone demonstrated high levels of professionalism, competence, kindness and care. Moving is no easy task but the employees at the West Park location made it better. I extend my deepest gratitude to you all, thank you

Lenora W. 
Rating:
5.0

I love the service you provide it's great thank you so much

ELMER P.  |  Overall Experience 
Rating:
5.0

I had a smooth experience, everything was perfect

Raeon R. 
Rating:
5.0

Customer did not leave a comment.

SHARON U. 
Rating:
5.0

Customer did not leave a comment.

Edmar S. 
Rating:
4.0

Customer did not leave a comment.

DILLON P. 
Rating:
3.0

Awesome staff

robert G. 
Rating:
4.0

Customer did not leave a comment.

YOLANDA Z. 
Rating:
5.0

Customer did not leave a comment.

Jon J. 
Rating:
5.0

Professional and courteous!

DUKUZUMUREMYL F.  |  Overall Experience 
Rating:
5.0

The best customer service ever! Love that black young lady(manager)

habitamu t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Windell D. 
Rating:
5.0

Customer did not leave a comment.

SHLOMO C. 
Rating:
2.0

I had to put my own gas into the truck after receiving it with 1/4 tank of gas

ROBIN T. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

good service and fast

ROBERTO A. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

LUIS R. 
Rating:
5.0

Ban in good condition. Needs new windshield wipers.

LESLYE D. 
Rating:
4.0

Customer did not leave a comment.

Sofia D.  |  Overall Experience 
Rating:
5.0

The manager at 6040 Westpark dr, Houston location went out of her way to accommodate us. I was so grateful not to have to find another different Uhaul location where my rental truck had actually been rerouted to be dropped off yesterday morning . She actually saved me a lot of time and aggravation by making it an easy drop off and go style experience! She was super knowledgeable, personable, and had a positive attitude which made the experience even more delightful. Thanks!

JENNIFER M. 
Rating:
4.0

Customer did not leave a comment.

THOMAS H. 
Rating:
1.0

I was given a rental below E, and did not provide any discount for the inconvenience. Truck was damaged and horrible customer service.

CURSHANA T. 
Rating:
1.0

The attendant who leased me the vehicle was very rude, unprofessional, seemed very irritable and was short with me. If I asked him a question or for more details, he would throw the question back at me. For example, my online receipt wasn't showing the item details of the boxes I ordered, so I asked if he could tell me, then he asked me very rudely "you don't know what you ordered?". He was a tall African American gentleman. I unfortunately didn't get his name because I just wanted to be done with him. He also didn't check to include the dolly I ordered so if I hadn't remembered, I would've left without it. It was just a terrible customer experience so far. Even still don't understand all the charges for my rental as he wouldn't explain when I asked, only to ask me if I didn't look up what I booked. It was ridiculous. He just looked angry to be there. I usually never make comments, but this was required

CYNTHIA B. 
Rating:
3.0

Customer service could have been much better with a smile. Second its not about the location, but they charge me per mileage and then fuel charges. I drove the truck for 19 miles only and returned in 2 hours window. U Haul charged me $78 for 10 feet truck :( wow

Muhammad M. 
Rating:
5.0

Customer did not leave a comment.

JOSE R. 
Rating:
5.0

I Really appreciated Mrs. Carmen she over and above several times to help me get things situated. She was always professional, and courteous.

Cheryl L.  |  Overall Experience 
Rating:
3.0

The gentlemen that helped me was not every welcoming. He seemed to be bothered when I arrived. The van driver side seat was clean but the passenger seat was full of animal fur.

ANN T. 
Rating:
4.0

Customer did not leave a comment.

BRIAN P. 
Rating:
5.0

The trip went so smooth

JOHNATHAN P. 
Rating:
5.0

Excellent experience

ROLAND C. 
Rating:
5.0

Employee was super nice and very helpful!

Grace S. 
Rating:
3.0

Fuel gauge read lower than marked on invoice. Invoice showed one quarter while guage indicated one eighth. There was a low fuel warning when I got into the truck. I had to stop for fuel immediately. The truck had not been swept out. There was a grit in the back of truck. I rent often and fuel is often inaccurate. First time the truck has been dirty.

David S. 
Rating:
5.0

Todo estuvo perfecto la atención muy buena

FERNANDO B. 
Rating:
1.0

The customer service was extremely poor. I had simple questions, but the employee there was very rude. Raising his voice at me, making snide comments, lying, etc etc. He lied so much I felt like I was being taken advantage of.

Haitham S. 
Rating:
3.0

Customer did not leave a comment.

kelsey M. 
Rating:
5.0

Customer did not leave a comment.

James O.  |  Overall Experience 
Rating:
5.0

What a staff!!!!

habitamu t.  |  First Impressions 
Rating:
5.0

Excellent service from staffs and general Manager. Thank you!

DANIEL A. 
Rating:
2.0

The african american older man who works there is rude and not helpful.

BALDOMERO G. 
Rating:
5.0

Customer did not leave a comment.

ZAIRA W. 
Rating:
5.0

Customer did not leave a comment.

HOSSEIN C. 
Rating:
5.0

Customer friendly and awesome service!

OLUWASEUN I. 
Rating:
5.0

Very good service

MOHAMAD R. 
Rating:
5.0

Customer did not leave a comment.

Josh N.  |  First Impressions 
Rating:
1.0

Richard Winters had the worst attitude with me. He refused to help me and gave me terrible customer service. He refused to give me his name and was very rude. It's so sad because the rest of the staff was kind and the manager handle it pretty great. I unfortunately won't be using this location any longer.

Inmer A. 
Rating:
4.0

I have had to correct gas shown at the time of rental because they have marked it on the lease form above the level shown in the truck. This has happened more than once.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL NHAN-DIN T. 
Rating:
5.0

I wish i looked at the name of the gentleman who took care of me today around 1240 pm . He was a black man in his 40's . So gentle, so kind and so professional . Same thing with the lady who was there around 2pm when i returned the truck . Nice service.

SALIKOU T. 
Rating:
5.0

Excellent service

KATIA V. 
Rating:
5.0

Loved the customer service from the 2 lady's that helped me.

GENARO M. 
Rating:
3.0

My order number code 89217778 did not open the gate. The intercom did not call anyone. I parked the truck outside and placed the keys in lock box #5

TRUC N. 
Rating:
5.0

Customer did not leave a comment.

MAURA G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

MAHMOUD E.  |  Overall Experience 
Rating:
2.0

The person in the front desk did not give any details on how to return the truck using the app or the website. He told us to verify the fuel tank levels and we took a picture of it. However, he never mentioned anything on what to do if the fuel tank was not full or did not match the level reported in the contract. We were charged 13.50 dollars for three gallons of fuel that we did not use.

STEPHANIE S. 
Rating:
5.0

Customer did not leave a comment.

ATKILT B. 
Rating:
1.0

This place has change management and not for the good of Uhaul.

Marilynn M.  |  Overall Experience 
Rating:
5.0

Everything was seamless and easy. The van was a great condition and was easy to book.

YVONNE O. 
Rating:
5.0

Excellent customer service very professional and knowledgeable. Definitely will recommend for anyone looking for a stress free moving experience.

LILI DENISE H. 
Rating:
5.0

Great experience every time

Michael B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SISAY A. 
Rating:
5.0

Customer did not leave a comment.

JASMINE C. 
Rating:
5.0

Best customer service experience ever!

Deshawna T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jessica m.  |  First Impressions 
Rating:
2.0

You should let people know ahead of time what is required to confirm their identity when checking in online to pick up the reserved vehicle. I had no indication of what is required for the second level of verification.

DAVID W. 
Rating:
4.0

Customer did not leave a comment.

Jason R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOSE P. 
Rating:
5.0

Customer did not leave a comment.

CESIA D. 
Rating:
5.0

Awesome service

MED D. 
Rating:
5.0

Really helpful and great job! Thanks! Awesome service!!!

Beau B. 
Rating:
2.0

Customer did not leave a comment.

BALDOMERO G. 
Rating:
5.0

Customer did not leave a comment.

RANDY H. 
Rating:
4.0

Customer did not leave a comment.

CYNTHIA A.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CYNTHIA A.  |  Overall Experience 
Rating:
1.0

The person I spoke to on the phone was rude, would not provide more information until his wife arrive, and hung up on me. It was a terrible and disrespectful experience.

CYNTHIA R. 
Rating:
5.0

Nice place

ATKILT B. 
Rating:
5.0

Carmen W. helped me get set up for my move. Excellent customer service and very nice and helpful. Thanks for the great experience!

BRANDON F. 
Rating:
5.0

Customer did not leave a comment.

KARAN J. 
Rating:
5.0

Everyone including Jasmine were really friendly. Helped me a lot at the last minute!

Briana S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james f.  |  Overall Experience 
Rating:
3.0

I loved there customer service and very convenient for me and my husband, but there was one thing that I really didn’t know and one thing that was not mentioned what that if I pay a month and leave before my month ends I don’t get a reimbursement of what I don’t use, but other than that everything is as good.. It would be good to mention to the customers that if they leave before months ends they don’t get what they don’t use.

Lorena M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alicia Y.  |  Online Move In 
Rating:
5.0

Carmen was amazing and very accommodating. Highly recommend. Will be keeping my unit here regardless of my plans to move.

Tommie F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lorena M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eric F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tracie h.  |  Online Move In 
Rating:
4.0

I received friendly and problem solving service.

Adrianne k.  |  First Impressions 
Rating:
5.0

Very nice people that run this place!

larry L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

KENISHA C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Demarie W.  |  First Impressions 
Rating:
5.0

Nice clean staff friendly staff and nice service

Ricky T.  |  First Impressions 
Rating:
4.0

Good , professional and friendly workers

Ana M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anita P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffiany Lashunta Monique H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dayami R.  |  Overall Experience 
Rating:
5.0

great new management team at this location. thank you!

Tonya G.  |  Overall Experience 
Rating:
5.0

Richard and team are great!

michael c.  |  First Impressions 
Rating:
5.0

Me gustan las instalaciones muy limpias y el personal es súper Amable y agradable, felicitaciones a Richard y su esposa , gracias

CORAL S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dayami R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

PATRICIA D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERESA G.  |  Overall Experience 
Rating:
1.0

My travel trailer was stolen there Saturday, May 8th. I received zero help from the staff. I was told that a supervisor was "on the way". I waited an hour, she never showed up. They have cameras, but we could not see the videos, no cooperation whatsoever. Pitiful! The saddest excuse for a business. A joke. You lost a good client.

ALFREDO M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vanessa G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ali h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher C.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

samson Q.  |  Overall Experience 
Rating:
4.0

The location is perfect. Well maintained property. Staff is quite accommodating to their customers. Keep up the great service and very clean property.

Josefina V D.  |  Overall Experience 
Rating:
5.0

The only negative, and this is really not the facility, but the yard crew using the unit across from me blocked the entire driveway with several vehicles and they refused to move their truck from in front of my unit until I begged sufficiently. I let the foreman play his game because I did not have time for the fistfight.

eric l.  |  First Impressions 
Rating:
5.0

The General Manager, Ms. Meka is truly excellent and competent. She helped us in so many ways. She should receive a bonus & award for her work at UHAUL.

MARYAM C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eriel N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MANIRAKIZA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Favian M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert E.  |  First Impressions 
Rating:
5.0

Ms. Kyori Jackson have helped me for the last couple of months and she has been very professional and a joy to me. There was an issue in the beginning but she quickly resolved the problem that wasn't made by her it was made by another employee. Again Miss Jackson was very professional and very very helpful

TERESA G.  |  First Impressions 
Rating:
4.0

The ladies in the office were great and very helpful

Artteya A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

larry L.  |  First Impressions 
Rating:
5.0

Nikki was very Helpful. She was knowledgeable and very nice. 5 stars ⭐️.

Karim A.  |  First Impressions 
Rating:
5.0

Thanks

Sherod C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ladesmond C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NIGHAT R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anwar A.  |  First Impressions 
Rating:
5.0

They were amazing

Jonathan R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BONIFACE A.  |  First Impressions 
Rating:
5.0

I rented at this location for over 30 years and the service was excellent - I have donsized and do not require the storage rilght now - thank you

DENNIS F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deshawna T.  |  First Impressions 
Rating:
2.0

I’ve been checked out of this unit since 10/31/20 and I’m receiving a receipt that says I checked out 12/4/20. I’m really disappointed with my entire experience at the location.

CASSONDRA H.  |  Overall Experience 
Rating:
5.0

Key and her team were wonderful and went above all of my storage needs. Thank you Key and your team!!!!! I will make sure to let everyone know!!!

justin H.  |  Overall Experience 
Rating:
5.0

Expensive and overpriced for my small unit.

robert t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raul C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Racheal L.  |  Overall Experience 
Rating:
5.0

Jonathan and Natasha where the very best managers I have ever come in contact with. And the rest of the staff is just as good. They are kind considerate patient and they all go the extra mile. This is what it takes to run a good business and have good relationships with customers. They have continuously helped me when I needed their help and they were very kind they treated me like family. And I have to say some customers were very rude but I seen these people present themselves in difficult situations and we're still nice and kind with difficult customers. I give this star this business 10 Stars.

Patty S.  |  Overall Experience 
Rating:
5.0

ninguno

LUIS V.  |  Overall Experience 
Rating:
1.0

I don't know who to believe, UHAUL or just this location. I placed an order online as mentioned which stated office hours 9 am to 7 pm Access hours 9 am to 10 pm and considered one of the 24 hour access location. However, apparently there office and access hours are the same. They said I wouldnt get in pass 7pm. Strike one- I also reserved a 10' truck and unit along with a dolley. The truck was available however I had issues with the storage unit. I couldnt bring my belongings back after 6:45 pm , in which online only reservation available at multiple location for a truck was 7pm but Im not allowed to access the storage facility after 6:45 pm 🤔 Why? The young lady had to contact her manager /supervisor to approve access after hours!! Strike two- The storage unit that I reserved for available which was a 5×5×10 however its was ok but I decided on something bigger therefore I changed to a 7×5 ×5 perfect for now. I go back to bring my belongings the door was open to access the inside unit however apparently you can only access units on the outside after business hours but not inside ok. So Im inside with belongings in hand and the unit I reserved for has a lock on it, wow!!!!🙄 i just spoke with the two employees on duty at the time and this happens so no unit and belongings with me. I reserved for 7pm to 11pm they withdrew the entire amount already from my account, paid in full no unit. Strike three- I get back to return the truck was unable to return online for whatever reason it gave me a message of not finding the location in which my location settings were turned on , so I came in the morning when they opened at 9 am which the young lady said I could return and it was on the reservation at 9 am. The line to return was long, social distance is out the window. There was only one person working and Im at this point over uhaul. My experience for the first time has been a nightmare, Is it Covid-19 or what

Drina T.  |  First Impressions 
Rating:
5.0

Wonderful wonderful wonderful everyone was Great!!!! Nice, kind, understanding, I thought I was in Heaven for a moment!!! Best U-Haul in the USA!!!! Hallelujah

Patty S.  |  First Impressions 
Rating:
5.0

Everybody at this place is so willing to help you. I’ve been there off and on for about a year and Jonathan and Natasha are just the best. I would highly recommend this for anybody.

Patty S.  |  Overall Experience 
Rating:
4.0

Everyone at this premier location is friendly, helpful, knowledgeable. A fantastic experience. Well managed and CLEAN. Convenient front and rear gates, offering 24hour access. The manager, Jonathan Moreno, is excellent. Have always wanted to rent at this locations, finally did! 👍

THOMAS T.  |  Overall Experience 
Rating:
4.0

Great customer service

Kipenzi R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cruz H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Direct Mobile G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Morgan W.  |  First Impressions 
Rating:
5.0

Great job thank you very much

haritos b.  |  Overall Experience 
Rating:
5.0

Location is wonderful.

James M.  |  Overall Experience 
Rating:
5.0

I have been using storages for about 30 years this is by far the best place I have ever been. They care about you their kind they take care of you everybody there is excellent in all areas. They have

Patty S.  |  Overall Experience 
Rating:
5.0

Very nice and professional

Veloria F.  |  First Impressions 
Rating:
1.0

The facility and staff are all fine. The problem is that the office has been busy with not enough staff to handle the number of clients every time I have called or entered the office.

Paula C.  |  Overall Experience 
Rating:
5.0

Staff was very helpful.

michael b.  |  First Impressions 
Rating:
5.0

Benn using this property for 20 years and always outstanding service! Keep it up!

JOHN P.  |  Overall Experience 
Rating:
5.0

Josh is the best for the team Great Customer service you Are Awesome

Veronica S.  |  First Impressions 
Rating:
1.0

The young guy working the Frin had passion marks all over his neck about 50 of them and he was very rude put his hand in my face and refused to speak to me but spoke to other customers!

Shuna W.  |  First Impressions 
Rating:
5.0

It was a great clean, well kept, and safe storage place. The staff are great people. I had an overall positive experience. I would recommend to others and consider for the future. It was excellent.

india h.  |  Overall Experience 
Rating:
5.0

Everything was excellent

eprecsa u.  |  Overall Experience 
Rating:
5.0

Cleaned and well maintained location. Staff was courteous at all times.

MARY R.  |  Overall Experience 
Rating:
1.0

Tell people in advance to bring home owner insurance policy number. Check in slow. To many references. The door to get into hallway for unit was locked. I was told at checkin they would unlock it.

Vanita D.  |  First Impressions 
Rating:
5.0

The storage with clean and the lady was very polite the two young ladies at the front desk and the whole facility

verionica f.  |  First Impressions 
Rating:
5.0

I am completely happy with the provided service.

Lauren W.  |  Overall Experience 
Rating:
1.0

I have been incorrectly billed for a service I did not order or receive and have had no resolution tot his matter.

William C.  |  First Impressions 
Rating:
1.0

Son muy racistas y discriminan alas personas por no hablar su idioma. A mi en lo personal me fue pésimo con ellos y me trataron muy muy mal. Jamás volveré.

lixan g.  |  Overall Experience 
Rating:
5.0

Thank you very much, I was very Satisfied with the very clean, Yes I will recommend to my friends.

wanda d.  |  Overall Experience 
Rating:
5.0

Great customer service. Always pleasant.

Trevor J.  |  Overall Experience 
Rating:
5.0

Kept there commitments; good service. Best prices - my experience - u-boxes are significantly less expensive & much easier to store/move/etc than any other similar competitor. U-haul website easy!

Kelley L.  |  Overall Experience 
Rating:
3.0

*

Kenesh A.  |  Reservation 
Rating:
5.0

Customer service was real real good

quentin j.  |  Overall Experience 
Rating:
5.0

Aysha (can't remember exact spelling of her name) was sensational. She was helpful every time I came in to the store and went beyond my expectations.

zach r.  |  Overall Experience 
Rating:
4.0

To many rate hikes and fees, otherwise manager and staff very helpful.

willie r.  |  Overall Experience 
Rating:
5.0

Awesome place and customer service. Ashlyn is the best!

ERIKA V.  |  Overall Experience 
Rating:
5.0

current staff and management are fantastic!

MAX J.  |  Overall Experience 
Rating:
5.0

Professional staff from manager Virgil to entire staff and cleaning lady!

DUKUZUMUREMYL F.  |  Reservation 
Rating:
5.0

my unit was super clean and temperature controlled even though I didn’t rent a climate controlled unit, the staff were super friendly and helpful. 5 stars out of 5.

Nadir C.  |  Overall Experience 
Rating:
4.0

na

PAMELA W.  |  Overall Experience 
Rating:
5.0

The service was great. The facility was always clean and well kept .

Monica L.  |  Overall Experience 
Rating:
4.0

This office was friendly and helpful with many matters. Will be back if need storage again.

YMCA I.  |  Overall Experience 
Rating:
3.0

My experience was good with this facility but I would like for you to check the roof of my unit as the items in the back right corner were all water damaged. Unit was D039

Justin U.  |  Overall Experience 
No reviews have been submitted for this location.

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