They did not want to take the trailer return and gave me a hard time. This was the 3rd location I went to drop off the trailer and no one helped me find a good location for drop off.
Trailer Rental & Towing in Houston, TX at U-Haul Moving & Storage of Westpark
Moving to or from Houston, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Houston, TX 77057 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Houston, TX
Cargo trailers in Houston, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Westpark!
Utility trailers are perfect for towing large or oversize cargo in Houston, TX 77057. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Westpark provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Houston, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Houston, TX online today!
Trailer and Towing Supplies
The problem is not necessarily with this location itself, it is with the system. I was charged over $200 in additional fees because the milage was incorrectly marked at rent out time and the system was down when I went to return it.
Service was fast all personnel was professional efficient and went out of there way to help. will recommend to others. Great service.
Everything was great how ever the store was opened 15 min late
Well first of all I got charged for 4 hours when I asked for 3.. returned exactly at 3 hours and still got charged the 4 hour rate. Also got a truck when I was told I would be getting a van. Truck was very hard to figure out how to drive, and I wish they would've told me which vehicle I was really driving so I could've been more prepared. No I would not recommend.
Stole the entite $150 deposit wont return partial payment vehicle was returned neat in a timely fashion with only 9 additional miles added but the initial payment was $18 then jumped to $47.26 which was fine but I was repeatedly informed that I would get at least $47 back the next day. Never happened I was double charged. employees need to be trained.
The people who helped me. Instead of making me feel welcome she made me feel afraid to rent from Uhaul was worse experience to rent a truck.
1 - terrible customer service-apathetic teenager with an attitude problem. 2 - van was not cleaned prior to my rental. This has easily been the worst of my many Uhaul experiences. Shore it up.
The reserved quantities of the moving crates were not available. Needed to go to another U-Haul location to get all the moving crates booked in advance.
Better customer service. Seems like they were short staffed. Had an issue about receiving an email receipt and they didn't handle it well.
The staff here was very kind and helpful!
Have employees with better customer service
The person who checked me in was efficient, she explained the charges (which were higher than I expected) in detail, and cheerfully helped me adjust the mirrors (manually) at my request.
Charged me for additional mileage. I do not remember agreeing to a set mileage. We had to go to several locations, not just one-way trip.
They all are so nice an helpful Up there hubby an I were in a bind they help us alot. WE TRULY APPRECIATE THE EXP.
Going to call monday morning. I was told I would be able to get a dolly and furniture carts for my move. When I arrived Nothing was available. It hindered my Move and I couldnt move as I planned. Looking to get a refund. Also the truck transmission went out on the freeway until I had to pull over and fix it
The trucks steering wheel was off center at 45 degree angle when driving starlight. The truck would turn for left then right after trying to adjust the steering wheel and I was all over the road. This truck needs to be repaired correctly; ball joint replacement , inner / outer tie rods , 4 wheel alignment . This was a dangerous truck to drive on any road or Circumstances.
this location needs more people on staff. I arrived to rent a truck and waited almost 30 minutes while the employee struggled to assist a customer with a language barrier. He did not know how to properly and confidently tell the customer he was unable to provide the service he needed. Customers had to use their phones to assist in Google translate. The employee would have kept everyone waiting if it weren't for customers intervening to assist with translating and providing solutions so ALL customers were served efficiently. Would avoid this location unless no other options available.
Amazing price and truck size!
Unfortunately, I'd a very disappointing experience. I had a reservation for a cargo van plus a trolley. The trolley was missing. But without the trolley I couldn't move the furniture. The employee in charge, due to his mental disability as he explained, couldn't manage the stressful situation. Eventually he went out on the truck lot and checked out other trucks, and miraculously, he found a handcart. The entire episode took about 20 minutes while another employee was standing around and watching the scene unfolding It is laudable that Uhaul employs people with disablities, but it is not okay to leave someone alone on his own deviced in a situation he can't handle. Why did the other employee not help? Secondly, instead of placing a hold on the estimated charge, my cc was fully charged, but a day later adjusted for the correct charge I incurred. It was only a small charge,but still ...
I was helped by James and he was great with his service. Even though he was off the clock but he still helped me.