Customer Reviews for U-Haul Moving & Storage of Worcester

11,330 reviews

290 Belmont St   Worcester, MA 01604
(@ Shrewsbury)

(508) 752-7005

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(508) 752-7005

290 Belmont St
Worcester, MA 01604
(@ Shrewsbury)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Wine Storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The staff are excellent, particularly Samantha Bucci. Very efficient and friendly.

Mark L. 
Rating:
5.0

Nothing worse than going on line and ordering a rental and reserve a heavy duty utility dolly. Why does the Uhaul corporation offer the option to reserve equipment weeks ahead of pick up and the corporation can not provide? Made the job incomplete because improper equipment. The truck itself needed to be put in the pasture. I am happy it wasn't a big move and not far to go. A lot of wasted gas on old equipment very disappointing during times of high gas prices. The store Manager was beyond exceptional with customer service. He actually gave up his personal dolly and straps to help our situation as best as possible.

CHARLES W. 
Rating:
1.0

Very rude front desk staff

Jonathan A. 
Rating:
5.0

Check your rental equipment before it gets rented. I rented a dolly only to find that the pins to hold the handle in were missing as a result, it fell apart and I fell off the back of the truck. I could have been seriously injured. Not a great experience to say the least.

Russell C. 
Rating:
5.0

Rented at this location several times. Always excellent.

JOhn N. 
Rating:
5.0

Customer did not leave a comment.

Brent L. 
Rating:
5.0

The Staff at the Belmont in Worcester MA. Were fantastic, I give them 100%

rich P. 
Rating:
5.0

Enjoyable staff to work with

Howard G. 
Rating:
5.0

Having my things here at the uhaul storage center was very convenient. I place is neatly packed and spacious. Every time I had an interaction with the staffs, they were very helpful and friendly. I had great experience here. Thank you Uhaul. I will totally recommend this to others in need.

DECONTEE R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul C. 
Rating:
1.0

Customer did not leave a comment.

Matthew P. 
Rating:
3.0

More than one person on the counter to handle the line.

Ryan S. 
Rating:
5.0

Nothing, absolutely perfect as usual

Aidan S. 
Rating:
5.0

Customer did not leave a comment.

DAVID L. 
Rating:
5.0

Customer did not leave a comment.

EMMANUEL N. 
Rating:
2.0

Only one issue , i had to clean it out there was a pallet cardboard and plastic in it from the user before me

John A. 
Rating:
5.0

Customer did not leave a comment.

Deborah M. 
Rating:
4.0

Customer did not leave a comment.

Marcos H. 
Rating:
5.0

Customer did not leave a comment.

Shierly G.  |  First Impressions 
Rating:
4.0

Fuel was half full on pickup. I would rather have it filled up for my one way journey so that I only need to refill one time and for the exact fuel I used.

Debbie C. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Great service

Troy E. 
Rating:
5.0

Make sure is clean for the next customer. Other the that it was perfect thank you 🙂.

josephina C. 
Rating:
5.0

This location was absolutely great. They were so understanding of my terrible experience in Ohio, so helpful in getting the tow Dolly dropped off and letting me come the next day with the truck after I unloaded it. They were friendly and expressed concern for the condition of the tow Dolly and couldn't believe it made it the whole trip. I wish I could remember names but it was 9-28 right before closing time, three guys and a lady that helped! Thank you all so much, you all were great.

Mallissa L. 
Rating:
5.0

Customer did not leave a comment.

Ruben T. 
Rating:
3.0

Customer did not leave a comment.

danny P. 
Rating:
5.0

Customer did not leave a comment.

Samuel O. 
Rating:
5.0

Customer did not leave a comment.

Eric A. 
Rating:
5.0

Great employees, they do need at least one more person to check customers in, always a wait.

Herb G. 
Rating:
5.0

Very professional

GARY J. 
Rating:
3.0

You allow customers to reserve additional equipment online that isn't available at the store. I needed an appliance dolly, added it to my reservation, only to be told when I arrived they don't have any.

Michael V. 
Rating:
5.0

Customer did not leave a comment.

Kenneth P. 
Rating:
5.0

Amazing customer service! Extremely pleased!

Doretha F. 
Rating:
3.0

N/A. Didn't get there until after closing hours.

Elijah M. 
Rating:
5.0

Customer did not leave a comment.

augustine A. 
Rating:
5.0

Customer did not leave a comment.

Paul J. 
Rating:
5.0

The staff was very helpful, courteous, and professional. The storage facility and rental van were clean and well maintained. All of this made our move less stressful and we will not hesitate to continue to be a return customer. Thank you.

Christopher S.  |  First Impressions 
Rating:
5.0

Very satisfied. The car hauler performed as they said it would. Easy towing and easy loading .

luis D. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
2.0

I reserved my truck on UHaul.com with the expectation that I would pick it up at 8am using the 24/7 feature on the app. When I arrived, the app told me I had been rescheduled and had to pick it up when they opened at 9am. The disruption in time threw off the rest of my schedule and the people I had lined up that day to help me with the move. While waiting in line to get the truck, a representative from UHaul called to ask if I was going to pick up the truck so that I didn't loose the reservation. When I explained the situation, I asked what they would do to compensate my for my time. She said she'd give me $.15 off per mile. That discount was not reflected in my final charge for the rental. The representative at the front desk was not able to confirm the discount either. When I picked up the truck, the interior smelled like smoke.

John M. 
Rating:
5.0

No issues

Anthony C. 
Rating:
5.0

Customer did not leave a comment.

Armando F. 
Rating:
5.0

Customer did not leave a comment.

Ohene T. 
Rating:
5.0

Very happy that everything went smoothly at check out and upon returning. The people at this location were great! I was worried I would not get a vehicle based on friends' recent stories and also the time of year. I was forced into a 9' cargo van vice 10' truck which caused me to have to rent a storage unit at a cost of $200. :(. Also, I could not rent for more than 24 hours which was quite a stretch -- I wanted a longer rental period.

Peter D. 
Rating:
3.0

Key was not in the lockbox for 24/7 pickup

BARTHOLOM R. 
Rating:
2.0

The QR code drop off process was difficult (actually didn't work).

Thomas B. 
Rating:
5.0

The employees was very professional and helpful as well as friendly and pleasant. I will be renting from here again thank you and much appreciated.

Doris B. 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY B. 
Rating:
5.0

Customer did not leave a comment.

Gilvan S. 
Rating:
5.0

Customer did not leave a comment.

NICOLE R. 
Rating:
5.0

Customer did not leave a comment.

HARRY D. 
Rating:
4.0

I got this request for feedback, but I'm still waiting for the email with my receipt.... Also, it would be very helpful if the website for reserving also indicated drop-off locations - this site has multiple yards and being unfamiliar with the area it was not clear where I needed to drop off the trailer I rented - I started to leave it in the wrong location at first, til someone at the associated storage area told me there was a different location for drop off.

Jonathan G. 
Rating:
5.0

Satisfied

Harold B. 
Rating:
1.0

Hire more personnel the girl was all by herself

Vito R. 
Rating:
1.0

One person working and a line out the doo(probably close to 20 people). Online check in didn't work because keys were behind the counter and another truck was blocking mine.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

patrica M. 
Rating:
5.0

Customer did not leave a comment.

William K. 
Rating:
4.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

Our experience was great at the Belmont street location. The only thing that should change is the fact that I brought the truck back with more gas than it had when I picked it up. Reimbursement should be part of the deal.

Mike S. 
Rating:
5.0

Nothing, everything was excellent.

Monika K. 
Rating:
3.0

More parking space

Josephine E. 
Rating:
5.0

Excellent staff, tough location but the staff made the process seemless.

Ward B. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

Customer did not leave a comment.

Matthew C. 
Rating:
4.0

Customer service is excellent. Parking is tricky at this location.

Samantha G. 
Rating:
5.0

Customer did not leave a comment.

Lynnette N. 
Rating:
5.0

The people at the location are very helpful, they do take the time to sort out any mistakes that might occur. They even notice my t-shirt joke.

Aman Chandra K. 
Rating:
5.0

Everyone I interacted with was super helpful and friendly

Martin G. 
Rating:
5.0

Not much, Worcester U Haul was amazing. I had never rented one before and didn't know what to expect. They were friendly, professional and knowledgeable.

Laura T. 
Rating:
5.0

Customer did not leave a comment.

MaRia E. 
Rating:
5.0

Customer did not leave a comment.

Lukas A. 
Rating:
5.0

The woman that checked us in (didn't get her name) was really good. Very friendly and accomodating.

Thomas M. 
Rating:
5.0

Literally the Belmont st location has the best staff, they take care of their customers and it’s a really nice feeling

Kathleen L.  |  First Impressions 
Rating:
5.0

I was treated well and the Van was perfect. It was a positive experience for me

gregory J. 
Rating:
5.0

Customer did not leave a comment.

Rexfordkyei K. 
Rating:
5.0

Customer did not leave a comment.

Angelica M. 
Rating:
3.0

The pick up/drop off process is fairly frustrating when I can not load the links to upload photos for proof of established damage at time of pick up and proof of no further damage at time of drop off. My reservation was at 430pm and I wasn't able to pull out of the parking lot until 5:05pm due to the lack of mobile app/text links not working or loading to submit photos.

amanda H. 
Rating:
3.0

Customer service is always excellent even though they are extremely understaffed.

Herb G. 
Rating:
5.0

He wa very helpful and kind.

Maranatha F.  |  First Impressions 
Rating:
5.0

The best experience by far all around. Especially the manager Adrian he's the best. Thankyou an see u soon

brian B. 
Rating:
5.0

Great company with clean enviroment clean equipment and well maintained. Great wonderful Staff.

jessmin M. 
Rating:
5.0

Service was quick. New van made trip nice.

Richard B. 
Rating:
5.0

Although it was a very busy morming, all the employees provided excellent customer service

Christine D. 
Rating:
5.0

Customer did not leave a comment.

Bruce M. 
Rating:
5.0

They were very helpful during the checkin time. Since it was our first time we appreciated it.

MArtha G. 
Rating:
5.0

Customer did not leave a comment.

Roger P. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH E. 
Rating:
3.0

Clearer pricing policy

Jonathan S. 
Rating:
5.0

Customer did not leave a comment.

Eric B. 
Rating:
3.0

Customer did not leave a comment.

Sean R. 
Rating:
5.0

Customer did not leave a comment.

hugh O. 
Rating:
5.0

The service is excellent and the equipment is well maintained. I will keep coming back everytime!

Norbert B. 
Rating:
5.0

Customer did not leave a comment.

Justina R.  |  Online Move In 
Rating:
5.0

Very helpful. There was an equipment issue which they resolved in a couple of minutes

George S. 
Rating:
3.0

Mirror of the truck was not working very dangerous

Sandra M. 
Rating:
5.0

We had a great moving and rental experience. Adrian and Sandy were so friendly and helpful!

Tayler W. 
Rating:
1.0

Multitude of issues. First off, the key only opened one side of the truck, the passenger side. The breaks were worn and squealed along with the whining of the power steering pump and the loud noise it made during every turn. The truck was beaten all over the place and had dents and scratches everywhere. The cab smelled horrible, which coming from a fire fighter who deals with bad smells all day, this was a nasty stench, and the seats needed to be wiped down. The steering wheel looks like it's been chewed on. It had 0 power while accelerating. The cashier said it was on a half tank when it was well under a half (still had to fill it back to half myself). And to top it all off when I opened the back of the truck, there was a ton of left over junk and trash in there. I had to throw everything out and sweep the floors before I could put my things in there. It sucked up a solid hour of my moving time. I've never had a problem with U-Haul and always recommend them even if something goes wrong, but man this time around it was ridiculously bad. Like comically awful. I thought I was on an episode of Punk'd it was that bad. But it was the only one available and was in a time crunch due to my work schedule, so I was stuck with it.

Anthony S. 
Rating:
5.0

Faster, better online check in

Lamar W. 
Rating:
5.0

Smooth and clean

Maxwell J. 
Rating:
5.0

Staff was great and efficient. A very enjoyable experience!

Thomas R. 
Rating:
1.0

I was broke down. No good costumers service. No help at all. A 30 minutes moving in the city took 10 hr.

Glidden C. 
Rating:
5.0

Customer did not leave a comment.

edil C. 
Rating:
5.0

Customer did not leave a comment.

ken R. 
Rating:
5.0

Customer did not leave a comment.

JOse C. 
Rating:
4.0

I rented the van for an hour and returned the van at 6:50pm, got inside the office to get my receipt, and fortunately saw the same lady (Samantha Bucci) who issued me the van. I said “hello”, and she yelled “I'm busy counting money” at me. I then asked her whether I did/say anything to get her angry. She then reluctantly walked away from the money she was counting to the computer and mumbled the words “What The Fuck”. That was very RUDE and DISRESPECTFUL of this U-haul associate Samantha Bucci.

Emmanuel T. 
Rating:
5.0

Customer did not leave a comment.

andrea B. 
Rating:
5.0

Customer did not leave a comment.

Tim K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kermit S.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

RONALD P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephen M.  |  Overall Experience 
Rating:
5.0

Adrian was great. Professional and helpful every step the entire duration of my rental storage. Need more employees like him.

George H.  |  Overall Experience 
Rating:
3.0

Over all Since I got my uhaul has been a inconvenience for my move to Mass from Maryland everything started to come together once I met Nicole and Gandy at the uhaul office in Salisbury MD then the drive was shifty because something was wrong with the steering wheel and the front end sub. OverAll my experience was horrible but I am patient when it comes to customer service and The uhaul office in Worcester MA went above and beyond for me and I great whole heartedly appreciate it.

Bryana T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

breandalis z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roberto R.  |  Overall Experience 
Rating:
5.0

Customer service was second to none

Jose L.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Michael B.  |  First Impressions 
Rating:
1.0

I’ve called before to tell you that you have the wrong person associated to this account. Call Lisa and ask her what her email address is because this is not her email and I am not Lisa Jayne G.

Lisa Jayne G.  |  First Impressions 
Rating:
5.0

Lovely people

Ellen M.  |  First Impressions 
Rating:
4.0

More staff needed at Shrewsbury St. U-haul office---especially Saturday mornings! Lines terribly long and slow. . .

kaarina h.  |  Overall Experience 
Rating:
5.0

Excellent facility to access. Excellent dealing with staff over tue 10 years i rented. Would recommend for sure.

JAMES C.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Sonia F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S.  |  Overall Experience 
Rating:
5.0

I lovet

breandalis z.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cheryl H.  |  Overall Experience 
Rating:
1.0

My unit was rented long term. Hadn’t been in it for several years. I lost over 80% of my stored items to water damage and mice crap and nests.

BRIAN R D.  |  Overall Experience 
Rating:
5.0

On what was a very difficult morning I was very happy with the way the staff helped me and treated me and treated everyone that I saw them deal with. They are very polite and accommodating

Brenda M.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

TRANG H.  |  First Impressions 
Rating:
5.0

It was the last minute very complicated move for my children and we chose you all like I always do and it turned into very hard to deal with move but all the staff there made it so so much easier by helping us get the right two units to put on my son's belongings it was that kindness that made it so much smoother thank you to all

Elaine B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jane p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian D.  |  Overall Experience 
Rating:
2.0

Late fees and other fees are extreme. I was denied access to the unit for being 3 days late. I would not at all recommend a storage unit with Uhaul at all.

vincent n.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric E.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHRISTIAN M.  |  Overall Experience 
Rating:
4.0

A little more specific map with streets of where to enter the parking lot would have been helpful for me

Leah R.  |  First Impressions 
Rating:
5.0

Costomer service perfect, storage facility clean and above services went well.

esther s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jenny r.  |  Overall Experience 
Rating:
5.0

ADRIAN WAS VERY HELPFUL AND VERY COURTEOUS!! THANK YOU!!

Sharon B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

kaarina h.  |  First Impressions 
Rating:
5.0

The Staff there is very friendly and knowledgeable. I have used you in past and will not go anywhere else in future. Your' rates are best too ! Also the ability to call and have a person answer phone is huge. You guys(and gals) are great ! Larry Allen

Lawrence A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike S.  |  Overall Experience 
Rating:
5.0

No complaints about the facility at all, except for the periodic increases in rate. The facility was everything I expected it to be and everything I wanted from the place. I left ONLY because they are jacking up their rates again. An excellent facility for its purpose.

john h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vignesh Narayan H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karl Bruce S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian D.  |  First Impressions 
Rating:
5.0

Amazing customer service. Will definitely be using them again.

daniel m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brittany r.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lisa S.  |  Online Move In 
Rating:
3.0

The MOST INCONVENIENT thing about this storage facility is NO ELEVATOR in the entire building! My unit is on the second floor, so everything had to be carried up stairs. Which, of course, means it will all have to be cartied back down stairs when it's moved out. The loading dock door closest to my unit cannot be opened (no entry code pad outside and no opener buttons inside).

Lauri S.  |  Online Move In 
Rating:
1.0

It was a horrible use of self service. I'd appreciate a callback to provide information about improvements that would make it better for another. It was NOT ready, in fact the office did not know anything about it. I was supposed to be refunded as they proceeded to charge my husband's card. I can be reached at 508-864-3487. Mary

Mary B.  |  Online Move In 
Rating:
5.0

Great team

ROBERT S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vignesh Narayan H.  |  First Impressions 
Rating:
3.0

I would like it if the storage facility can be open 24 hours. One day I came there after 10pm and it was closed and no access until the morning. I was not informed of the hours when I purchased a storage unit.

Addie M.  |  Overall Experience 
Rating:
5.0

Great Experience and Harry Sisco was excellent with Customer Service and Unit Availability! Great Overall Experience from Start to Finish!!

Jesse M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Runzi G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kari K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bruce p.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Annabel P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl H.  |  First Impressions 
Rating:
5.0

The staff was very professional and nice.

Marie D.  |  First Impressions 
Rating:
5.0

I will use U-Haul for my future moving needs. The moving help Mach Moving, that they referred me to was excellent five stars! They showed up on time, we're very accommodating and professional.

Nicole F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CAROLINE R.  |  Overall Experience 
Rating:
5.0

Had a great experience.

Marian N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dawn` W.  |  First Impressions 
Rating:
5.0

Very friendly staff and great sercvice

Rafael L.  |  First Impressions 
Rating:
4.0

Girl at front of store was very professional and courteous.

Richard C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alicia B.  |  Overall Experience 
Rating:
5.0

Good customer service

JULIUS M.  |  First Impressions 
Rating:
1.0

Because we waited one-half hour for someone to take the look off of the storage unit which was a big pain in the butt. And there were no staff members in the storage area.

STACEY B.  |  First Impressions 
Rating:
5.0

Everything was great. The only issue I had was there was some confusion about the moving out process and closing the account. But the issue was caught through emails, and resolved quickly. Over all a great experience!

OWEN D.  |  Overall Experience 
Rating:
5.0

My overall experience was excellent. The only complaint, I have, is there was about $100.00 worth of paper products ruined by mice and their urine/fecal matter.

Jill Marie N.  |  Overall Experience 
Rating:
5.0

I just want to say thank you so much to Harry Sisco for being so kind and helpful during a rough time for me. This was my first time purchasing a storage facility and booking a uhual and I don’t know if I could have done it without him. Thank you and God Bless

Asia F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

OWEN D.  |  First Impressions 
Rating:
3.0

UHAUL IS VERY EXPENSIVE AND MANAGED TO RAISE THEIR RATES TWICE IN TWO YEARS.

Jennifer G.  |  Overall Experience 
Rating:
5.0

Please let Harry Sisco know that I am so very appreciative of his help and support ! He is the perfect person for your company

Asia F.  |  First Impressions 
Rating:
4.0

We left because of the price increase. Went to Extra Storage and saved $50 a month for same size unit. The access hours are also better.

Larry F.  |  Overall Experience 
Rating:
3.0

It was great until I went back to my unit to find the key had been tampered with and the door had apparently been altered so that I couldn’t lock it once I opened it. I needed up leaving for that reason.

Rivka L.  |  Overall Experience 
Rating:
1.0

The Belmont Street, Worcester site has consistently refused to serve me. I am disabled and walk with a cane, and I had to rely on my husband to reserve a large unit for our temporary storage purposes. When we visited this week to close out the unit, we were refused an inspection of the unit and a receipt for the closeout even though the home said we could have these, and even though we were paid up. There were no other customers in the store or on site when we were there, and there were two employees on the clock and available who were not busy - one was simply organizing a stack of boxes. But both refused - repeatedly - to walk across the street to our unit with us to inspect the unit so that we could remove our lock without worry of unauthorized use. We also were refused a receipt for closeout, and told we had to return in 4 hours when the storage facility clerk would be in. This site was great on customer service for years, but this year, the service under new management has been extremely poor. I have observed that customers who complain or speak up at the site are yelled at and refused service by the clerks. There is no excuse.

Johanna L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NELSON V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Victor R.  |  First Impressions 
Rating:
4.0

I had a made a reservation at the wrong location. The store representative was amazingly helpful and pulled the reservation and secure a van for me. then we was very helpful with the storage unit information. I have been to this location many times and she was the most helpful representative you have had in that location for a long time. I will be back because of her.

Jane C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bryan F.  |  Overall Experience 
Rating:
4.0

I was very happy with the bargain price they gave me to clear out locker I had gotten behind and owed 1500 for stuff that wasn’t with 1500 we agreed on 500 and that was very generous. I have the key to the lock on door please call me if you need me to come down and take it off still or not locker 255 name randy applin my phone number I s 774 303 1364

Randy A.  |  Overall Experience 
Rating:
4.0

Secure, clean unit with carts was great except the parking lot was tight because of all the uhaul vehicles. Find another lot for your vehicles so customers can park in the storage lot

jason k.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joy P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jannise S.  |  Overall Experience 
Rating:
5.0

Great place fast friendly and professional

Robert E.  |  Overall Experience 
Rating:
5.0

Staff They are very friendly and expect everything we ask I’m very please

Angel S.  |  Overall Experience 
Rating:
2.0

I thought it sucked, because I was late with 2 of my payments one was when I was in to pay my bill off in January I had too wait for u people to upon the door for three weeks until you got me straightened out so I could get back INTO the storage until, which I was a day late, YOUR PLACE SUCKS IN SERVICES, I SAID C236 HAD A DOOR THAT SUCKED

Shawn S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jannise S.  |  First Impressions 
Rating:
2.0

The only reason I gave this two stars and not one was because Rita in the warehouse was so nice and accommodating. The reservation desk was awful, inattentive and did not inform me of basic things

Nicole P.  |  First Impressions 
Rating:
4.0

I will never forget the assistance we received from the manager after hours the night we came to fill the storage unit. We had not been given proper instructions or a lock earlier that day.

William K.  |  Overall Experience 
Rating:
2.0

The store mánager.she.no good.

Salvador A.  |  Overall Experience 
Rating:
2.0

The employees are rude and useless. They were not friendly nor were they helpful. Mean to be exact. Cancled my truck and will not be using your service. Please hire people how enjoy their job.

GERMAN S.  |  Overall Experience 
Rating: