Customer Reviews for U-Haul Moving & Storage of Youngstown

5,024 reviews

1033 Mahoning Ave   Youngstown, OH 44502
(@ Glenwood)

(330) 744-4146

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(330) 744-4146

1033 Mahoning Ave
Youngstown, OH 44502
(@ Glenwood)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

DAVID R. 
Rating:
4.0

Other than the mix up of where my truck was, everything was fine!

ALAN M. 
Rating:
4.0

Customer did not leave a comment.

DONALD G. 
Rating:
5.0

Customer did not leave a comment.

KAREN D. 
Rating:
5.0

App sucks. Period. Didn't work at pickup and then when I went to return the truck I had to wait to return it because the stupid app wouldn't accept the picture of the odometer.

Adam G. 
Rating:
5.0

Customer did not leave a comment.

glendy A. 
Rating:
5.0

I’ll be back!!!!

Joi t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Trent B. 
Rating:
5.0

Customer did not leave a comment.

Maribel F. 
Rating:
5.0

Customer did not leave a comment.

BEVERLY M. 
Rating:
5.0

Customer did not leave a comment.

DONALD W. 
Rating:
5.0

Customer did not leave a comment.

Alonzo E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ryan F. 
Rating:
5.0

It's rare to get fast friendly service anywhere these days. Employees at this location were courteous and helpful.

Jonathan D. 
Rating:
5.0

Customer did not leave a comment.

Rebecca W. 
Rating:
5.0

:-)

LISA C. 
Rating:
5.0

keep doing what you're doing and you'll have thoroughly satisfied customers.

Joseph P. 
Rating:
5.0

Nothing at all the associates I deal with today was amazing thanks so much for the great customer service!!!

CHANNELLE R. 
Rating:
5.0

N/A

Ira C. 
Rating:
5.0

Excellent customer service from start to finish

Gerald D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danielle C. 
Rating:
5.0

Nothing.

WALTER S. 
Rating:
5.0

The staff is what did it for me ! Very friendly and helpful the equipment was in excellent condition and very helpful in my move thanks again uhaul :)

BRITTANY W. 
Rating:
5.0

Excellent customer service!

TERRENCE M. 
Rating:
5.0

Staff member was very helpful when I couldn't get online check in to work for me.

HILLARY F. 
Rating:
4.0

Excellent staff

DAVID M. 
Rating:
5.0

I have moved myself and children many times I always use that location and I'm always satisfied

DEBORAH V. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH A. 
Rating:
5.0

Customer did not leave a comment.

PATRICK A. 
Rating:
4.0

Friendly environment and good service recommend to anyone thumbs up

JULIO M. 
Rating:
3.0

Customer did not leave a comment.

MARSHAUN M. 
Rating:
5.0

Customer did not leave a comment.

PETER O. 
Rating:
5.0

Customer did not leave a comment.

Paul K. 
Rating:
5.0

Always a great experience.

ray W. 
Rating:
4.0

Customer did not leave a comment.

ROBERTA W. 
Rating:
5.0

One of the best Uhaul stores/storage facilities I've experienced. Staff are always helpful and friendly.

Sharon C.  |  Overall Experience 
Rating:
5.0

Not technically store specific, however, if the customer orders from one location on the premise that the piece of equipment to be used is at THAT location, the customer shouldn't have to add an additional 40 miles onto his in-town rental to go pick the piece of equipment up at a different location. Especially when having to pay for mileage. Either say the piece of equipment isn't at that location or Uhaul personnel takes the equipment from a location that has it to the location the rental is to be picked up from.

Christopher T. 
Rating:
5.0

Customer did not leave a comment.

RICHARD W. 
Rating:
5.0

Very nice store. Quick in and out time both picking up truck and on return. Employees efficient, helpful and personable.

SHARON C. 
Rating:
5.0

EVERY staff member we came in contact with was incredibly friendly, sociable, and helpful. A+ location

David D. 
Rating:
4.0

Everything was great 👍

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

MARY B. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY M. 
Rating:
5.0

The staff at this location was friendly, polite and courteous. The drop-off process was quick! I would definitely recommend this place.

FERNANDO G. 
Rating:
3.0

Customer did not leave a comment.

YASHECA T. 
Rating:
5.0

Customer did not leave a comment.

SHANNON C. 
Rating:
5.0

Hire more customer service reps like the 2 that took care of me at the Youngstown Mahoning ave. location. Those guys were great! Very friendly,helpful, and answered all of my questions… thanks guys.

HERMAN N. 
Rating:
5.0

Customer did not leave a comment.

WALLACE J. 
Rating:
5.0

Customer did not leave a comment.

ROBERT P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

D'AVON J. 
Rating:
5.0

Customer did not leave a comment.

YISENIA A. 
Rating:
5.0

The rental was nice and somewhat easy. I only got confused on the noncontact rules.

SABRINA D. 
Rating:
5.0

Great store and associates, very helpful.

SHERYLL G. 
Rating:
5.0

Customer did not leave a comment.

ALBERT G. 
Rating:
5.0

Customer did not leave a comment.

RICHARD P. 
Rating:
5.0

Customer did not leave a comment.

JACLIN D. 
Rating:
5.0

Customer did not leave a comment.

TYLON J. 
Rating:
5.0

Clean van with backup camera. Friendly, helpful staff. Thank you!

KELLY H. 
Rating:
5.0

Customer did not leave a comment.

SIDNEY U. 
Rating:
3.0

Customer did not leave a comment.

SHERI P. 
Rating:
5.0

Do I need to return the Pads?

STEPHEN S. 
Rating:
5.0

Thank you for your service. Please make sure my checking account will no longer be debited for my storage space as of my close date. Thank you again if I ever need your services I will contact you.

Karen B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KE'AYRIA H. 
Rating:
4.0

Customer did not leave a comment.

Rodney S. 
Rating:
5.0

Customer did not leave a comment.

Guy D. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

BRUCE C. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

MARGARET F. 
Rating:
4.0

The truck wasn't filthy but it could've been a little cleaner but overall service was great

EARL J. 
Rating:
5.0

Customer did not leave a comment.

CLIFFORD G. 
Rating:
4.0

Customer did not leave a comment.

STEVEN S. 
Rating:
5.0

Customer did not leave a comment.

Philip M. 
Rating:
3.0

The truck had horrible steering problem and the brakes was squealing along with the transmission acting up I was scared to just drive the thing because the steering was off like in needs a new alignment or something

MARK G. 
Rating:
5.0

Customer service was awesome, efficient and professional. 10/10 will use this company again.

NYASIA L. 
Rating:
5.0

Nothing

Panolar R. 
Rating:
5.0

The help was Great. Very experience with the equipment and had a lot of Great answers to my questions on the motorcycle trailer that I rented.

ROY B. 
Rating:
4.0

Customer did not leave a comment.

ARTHUR C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mackayla B. 
Rating:
5.0

Everything about my experience was top notch. From handling my scheduling changes twice, to greeting me upon the return of the equipment. Every employee was professional, kind, and respectful. 100% recommend.

THOMAS S. 
Rating:
5.0

Everything went well, I don't see need for improvement

KEVIN P. 
Rating:
5.0

Nothing very nice ppl n I never knew they had boxes u could buy so nice thank u for making my move to ohio easyer

David D. 
Rating:
5.0

Customer did not leave a comment.

ALBERT J. 
Rating:
5.0

Very customer oriented

ROBERT H. 
Rating:
5.0

The guy who checked me in was very polite and nice! He made it super easy and quick! Thank you so much

NIKIA B. 
Rating:
5.0

These people are the Best Very nice to work with Customer Service Yea

GREGORY S. 
Rating:
4.0

Customer did not leave a comment.

sherri l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SIMONE U. 
Rating:
5.0

Customer did not leave a comment.

Latoya M.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

James P. 
Rating:
5.0

I always receive 5 star service at this location. This group is the best!

jeff S. 
Rating:
5.0

Customer did not leave a comment.

Phillip F. 
Rating:
5.0

Customer did not leave a comment.

PETER S. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

Brian C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bradley G. 
Rating:
2.0

Customer did not leave a comment.

Joy R. 
Rating:
5.0

Nothing at all! Service was fast & safe! In & out!

DANIELLE B. 
Rating:
3.0

Customer did not leave a comment.

STEPHANIE F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cornelius K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Y. 
Rating:
5.0

Very fast in and out.

Jay A. 
Rating:
5.0

Convenient location in close proximity (1.0 miles) from the Greyhound bus station, which was a plus since I had to ride the bus back to Cincinnati to get my car. The facility was well-lit and the drop of lanes and key drop were well-marked.

DOUGLAS G. 
Rating:
5.0

Customer did not leave a comment.

HECTOR T. 
Rating:
5.0

Customer did not leave a comment.

SKEVOS Z. 
Rating:
5.0

Great service

KENNETH C. 
Rating:
4.0

The customer service Reps where great and polite and helpful and the staff at uhaul facility where Awesome and Helpful .

JOSEPH H. 
Rating:
5.0

not a thing! professional friendly service every time!

jeff S. 
Rating:
5.0

Customer did not leave a comment.

MARGARET G. 
Rating:
5.0

Customer did not leave a comment.

JOYCE J. 
Rating:
3.0

I ordered a dolly with my truck and i did not receive one.

Michael E. 
Rating:
5.0

Made a stressful situation so much better. Thanks!!!

JANNIE T. 
Rating:
5.0

Customer did not leave a comment.

Keldon S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jacob R.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

GERALDINE M.  |  First Impressions 
Rating:
3.0

.

Darcie B.  |  First Impressions 
Rating:
5.0

My Experience was Amazing,Fast and So Blessed and my Storage is Clean.

Lisa M.  |  First Impressions 
Rating:
5.0

I would def use uhual for my future storage n movin needs.

Latoya J.  |  First Impressions 
Rating:
5.0

Nice staff to work with

edd r.  |  First Impressions 
Rating:
5.0

Matt and his crew were awesome. They went above and beyond.

Owen B.  |  First Impressions 
Rating:
5.0

All reps are knowledgeable, courteous and efficient. Great local customer service.

Melanie T.  |  First Impressions 
Rating:
5.0

It was a pleasant experience and a pleasure doing business with Uhaul.

Sherry L.  |  First Impressions 
No reviews have been submitted for this location.

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