Customer Reviews for U-Haul Moving & Storage of Youngstown

5,069 reviews

1033 Mahoning Ave   Youngstown, OH 44502
(@ Glenwood)

(330) 744-4146

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(330) 744-4146

1033 Mahoning Ave
Youngstown, OH 44502
(@ Glenwood)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Staff was very helpful and courteous.

GERALDINE M.  |  Overall Experience 
Rating:
4.0

I reserved the trailer and the snow was not removed when I picked it up. Had to clean it off myself. One of the ramps came off when pulled out.

DENNIS T. 
Rating:
5.0

Customer did not leave a comment.

AMANDA C. 
Rating:
5.0

all went well

david R. 
Rating:
5.0

Guy working ws fantastic!

SHAWN B. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Stay open a little longer I missed your closing by minutes

ANTON R. 
Rating:
5.0

Customer did not leave a comment.

MARGIE J. 
Rating:
5.0

Customer did not leave a comment.

ALLEN G. 
Rating:
2.0

the guy that checked us in for the truck was totally clueless about our uhaul order and totally screwed it up..they should train the people better that is dealing with uhaul orders..thank goodness adria from scheduling straightened it out..

andrew M. 
Rating:
5.0

Customer did not leave a comment.

MARK K. 
Rating:
1.0

I did a reservation before pickup and wen I was there they don't have what I reserved I have to pick up the truck in another location them came back to pick up the trailer ridicule spent oimos 3 hours to get what I need next time I going to another company

WILFREDO P. 
Rating:
5.0

I see No room for improvement on this service. The staff was cheerful, courteous,and helpful in getting me the right vehicle for job I needed. Thanks

WILLIE F. 
Rating:
4.0

Customer did not leave a comment.

carol S. 
Rating:
5.0

Customer did not leave a comment.

HARRY M. 
Rating:
5.0

Customer did not leave a comment.

FLO J. 
Rating:
4.0

it was weird to have to enter the access code twice on two different pin-pads. Seems very redundant.

Mark T.  |  Online Move In 
Rating:
5.0

Love the staff and the cleaners of vans when we rent them .

JOSEPH H. 
Rating:
4.0

Customer did not leave a comment.

HUNTER L. 
Rating:
5.0

Nothing. Everything was great!

Luke B. 
Rating:
5.0

Customer did not leave a comment.

SHELIA W. 
Rating:
4.0

Customer did not leave a comment.

STEPHANIE F.  |  Overall Experience 
Rating:
5.0

It was great n cheap n it's a faster way 2move

JOSE P. 
Rating:
3.0

This was not my original pick up place. Someone called and told me they would meet me at the designated location at my pick up time. No one showed up and the person that was there didn't have a clue. I had to go to another location for my trailer which set my moving time back an hour and a half. It wouldn't have been so bad if I did not receive a call the day before verifying everything. Absolute horrible service.

SUSAN P. 
Rating:
5.0

Great Service

NICHOLAS U. 
Rating:
5.0

Customer did not leave a comment.

MARVIN F. 
Rating:
5.0

Customer did not leave a comment.

MARGARET V. 
Rating:
5.0

Customer did not leave a comment.

AUSTIN M. 
Rating:
4.0

Customer did not leave a comment.

LAURA D. 
Rating:
5.0

Customer did not leave a comment.

PAUL K. 
Rating:
5.0

All employees were wonderful! Cannot say enough about the great service from all!

THOMAS A. 
Rating:
5.0

Everyone was very helpful. Not too many places these days provide great customer service.

majdty S. 
Rating:
5.0

Great Customer Service and facility.

VITTA M. 
Rating:
5.0

Very well maintained for being a 100 year old facility. Extremely friendly and helpful staff.

BILLY Z.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BILLY Z. 
Rating:
5.0

Staff was fantastic. Only thing that wouldn’t rate excellent is the condition of the building. The ceiling on the second floor is crumbling, however the facility is very clean.

Jamie B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LARASHA C. 
Rating:
5.0

Customer did not leave a comment.

RONALD C. 
Rating:
5.0

Customer did not leave a comment.

RANDI H. 
Rating:
5.0

Customer did not leave a comment.

terry S. 
Rating:
5.0

Customer did not leave a comment.

DAVID R. 
Rating:
5.0

All went well

JEFFREY S. 
Rating:
5.0

Customer did not leave a comment.

JEREMY L. 
Rating:
4.0

great help by emplyee

Gwendolyn M.  |  First Impressions 
Rating:
5.0

Nothing, Great Job, Amazing people.

Lynda M. 
Rating:
5.0

Customer did not leave a comment.

DAVID R. 
Rating:
4.0

Other than the mix up of where my truck was, everything was fine!

ALAN M. 
Rating:
4.0

Customer did not leave a comment.

DONALD G. 
Rating:
5.0

Customer did not leave a comment.

KAREN D. 
Rating:
5.0

App sucks. Period. Didn't work at pickup and then when I went to return the truck I had to wait to return it because the stupid app wouldn't accept the picture of the odometer.

Adam G. 
Rating:
5.0

Customer did not leave a comment.

glendy A. 
Rating:
5.0

I’ll be back!!!!

Joi t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Trent B. 
Rating:
5.0

Customer did not leave a comment.

Maribel F. 
Rating:
5.0

Customer did not leave a comment.

BEVERLY M. 
Rating:
5.0

Customer did not leave a comment.

DONALD W. 
Rating:
5.0

Customer did not leave a comment.

Alonzo E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ryan F. 
Rating:
5.0

It's rare to get fast friendly service anywhere these days. Employees at this location were courteous and helpful.

Jonathan D. 
Rating:
5.0

Customer did not leave a comment.

Rebecca W. 
Rating:
5.0

:-)

LISA C. 
Rating:
5.0

keep doing what you're doing and you'll have thoroughly satisfied customers.

Joseph P. 
Rating:
5.0

Nothing at all the associates I deal with today was amazing thanks so much for the great customer service!!!

CHANNELLE R. 
Rating:
5.0

N/A

Ira C. 
Rating:
5.0

Excellent customer service from start to finish

Gerald D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danielle C. 
Rating:
5.0

Nothing.

WALTER S. 
Rating:
5.0

The staff is what did it for me ! Very friendly and helpful the equipment was in excellent condition and very helpful in my move thanks again uhaul :)

BRITTANY W. 
Rating:
5.0

Excellent customer service!

TERRENCE M. 
Rating:
5.0

Staff member was very helpful when I couldn't get online check in to work for me.

HILLARY F. 
Rating:
4.0

Excellent staff

DAVID M. 
Rating:
5.0

I have moved myself and children many times I always use that location and I'm always satisfied

DEBORAH V. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH A. 
Rating:
5.0

Customer did not leave a comment.

PATRICK A. 
Rating:
4.0

Friendly environment and good service recommend to anyone thumbs up

JULIO M. 
Rating:
3.0

Customer did not leave a comment.

MARSHAUN M. 
Rating:
5.0

Customer did not leave a comment.

PETER O. 
Rating:
5.0

Customer did not leave a comment.

Paul K. 
Rating:
5.0

Always a great experience.

ray W. 
Rating:
4.0

Customer did not leave a comment.

ROBERTA W. 
Rating:
5.0

One of the best Uhaul stores/storage facilities I've experienced. Staff are always helpful and friendly.

Sharon C.  |  Overall Experience 
Rating:
5.0

Not technically store specific, however, if the customer orders from one location on the premise that the piece of equipment to be used is at THAT location, the customer shouldn't have to add an additional 40 miles onto his in-town rental to go pick the piece of equipment up at a different location. Especially when having to pay for mileage. Either say the piece of equipment isn't at that location or Uhaul personnel takes the equipment from a location that has it to the location the rental is to be picked up from.

Christopher T. 
Rating:
5.0

Customer did not leave a comment.

RICHARD W. 
Rating:
5.0

Very nice store. Quick in and out time both picking up truck and on return. Employees efficient, helpful and personable.

SHARON C. 
Rating:
5.0

EVERY staff member we came in contact with was incredibly friendly, sociable, and helpful. A+ location

David D. 
Rating:
4.0

Everything was great 👍

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

MARY B. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY M. 
Rating:
5.0

The staff at this location was friendly, polite and courteous. The drop-off process was quick! I would definitely recommend this place.

FERNANDO G. 
Rating:
3.0

Customer did not leave a comment.

YASHECA T. 
Rating:
5.0

Customer did not leave a comment.

SHANNON C. 
Rating:
5.0

Hire more customer service reps like the 2 that took care of me at the Youngstown Mahoning ave. location. Those guys were great! Very friendly,helpful, and answered all of my questions… thanks guys.

HERMAN N. 
Rating:
5.0

Customer did not leave a comment.

WALLACE J. 
Rating:
5.0

Customer did not leave a comment.

ROBERT P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

D'AVON J. 
Rating:
5.0

Customer did not leave a comment.

YISENIA A. 
Rating:
5.0

The rental was nice and somewhat easy. I only got confused on the noncontact rules.

SABRINA D. 
Rating:
5.0

Great store and associates, very helpful.

SHERYLL G. 
Rating:
5.0

Customer did not leave a comment.

ALBERT G. 
Rating:
5.0

Customer did not leave a comment.

RICHARD P. 
Rating:
5.0

Customer did not leave a comment.

JACLIN D. 
Rating:
5.0

Customer did not leave a comment.

TYLON J. 
Rating:
5.0

Clean van with backup camera. Friendly, helpful staff. Thank you!

KELLY H. 
Rating:
5.0

Customer did not leave a comment.

SIDNEY U. 
Rating:
3.0

Customer did not leave a comment.

SHERI P. 
Rating:
5.0

Do I need to return the Pads?

STEPHEN S. 
Rating:
5.0

Customer did not leave a comment.

KE'AYRIA H. 
Rating:
4.0

Customer did not leave a comment.

Rodney S. 
Rating:
5.0

Customer did not leave a comment.

Guy D. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

BRUCE C. 
Rating:
4.0

Customer did not leave a comment.

ARTHUR C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

sherri l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latoya M.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

STEPHANIE F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacob R.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

GERALDINE M.  |  First Impressions 
Rating:
5.0

My Experience was Amazing,Fast and So Blessed and my Storage is Clean.

Lisa M.  |  First Impressions 
Rating:
5.0

Nice staff to work with

edd r.  |  First Impressions 
Rating:
5.0

Matt and his crew were awesome. They went above and beyond.

Owen B.  |  First Impressions 
Rating:
5.0

All reps are knowledgeable, courteous and efficient. Great local customer service.

Melanie T.  |  First Impressions 
Rating:
5.0

It was a pleasant experience and a pleasure doing business with Uhaul.

Sherry L.  |  First Impressions 
No reviews have been submitted for this location.

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    History

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