Customer did not leave a comment.Christina W.
Customer Reviews for U-Haul Moving & Storage of Youngstown
Youngstown, OH 44502
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.JARELYS V.
The customer representative was very nice and helpful very relatable at such a stressful time and checking out was so easy thank you😊Taunya H.
Better credit card machine to process the ccErnest Z.
Everyone is extremely helpful and courteousWilliam R.
Customer did not leave a comment.Charles P.
TPS sensor in truck was going offjoseph G.
My trailer tire blew out on my way home. Tires were bald. Took me 30 minutes on the side of the road trying to get roadside assistance to answer. Once someone anwsered, they couldn't find my location. They finally pinned me to a general area and sent help with a eta of 90 minuets before arrival. I was stranded for over two hours which cost me alot of money on my delivery. Trucks should be equipped with GPS an a spare tire should be available. Someone should have went over the truck before hand to make sure the tires were good. This could have caused a serious injury to me or another driver.MARKUS D.
Customer did not leave a comment.David Q.
Every team member was a pleasure to interact with!Dan B.
The experience was as as easy as it could possibly be.Greg J.
Customer did not leave a comment.Brian H.
Customer did not leave a comment.DERICK W.
Customer did not leave a comment.Ashlea W.
I WAS OVER CHARGED GOT TRASHED TRUCK AND THE PEOPLE WORKING WERE COMPLETELY RUDE AND DICKS TO ME AND MY SON I SEE NO REASON EVER TO USE UHAUL AGAINRobert F.
Customer did not leave a comment.Jermane V.
Everyone at the u-haul store was very helpful and informative. Thank you to everyone and God bless .Normandy S.
Customer did not leave a comment.Stephanie Y.
Customer did not leave a comment.Dominique T.
They got me in and out quick! The worker was friendly and professional.luis N.
Customer did not leave a comment.Iris M.
Customer did not leave a comment.ruby J.
Customer did not leave a comment.Duane T.
Customer did not leave a comment.Sophia H.
Service was greatRichard G.
Uhaul personnel was goodChristopher W.
Not one thing..these 2 facilities should set the bar for corporations!!â€¦John C.
You didn't reimburse me for the $40 in gas that I put into the truck and didn't use. And the mileage to my apartment was less than 6 miles. I didn't drive more than 12 miles and you didn't refund me correctly. I most certainly will not suggest you to anyone I know. I regret using your service.Jennifer D.
I'm very satisfied! The van was just what I needed. I didn't know l could drive a van but I did. I have an SUV so I took a chance and got insurance along with the rental. It was great!Annie M.
I can't think of any way you could improve. Everyone at this location was friendly and professional. My truck was flawless.DONALD D.
Customer did not leave a comment.DAVID R.
Customer did not leave a comment.mike K.
Customer did not leave a comment.Michael T.
See comment from pickup locationdennis C.
Customer did not leave a comment.James S.
Both gentlemen that helped me were very friendly and made my experience smooth and easy. They were awesome and I will definitely rent from you again. Thank you!Tyler M.
Customer did not leave a comment.Ron F.
Great people...very nice and professional! Exit from lot not marked. Had to guess and ended up using rental return entrance - an accident waiting to happen.Anthony C.
The staff was very courteous and promptLynnese S.
i returned the rental two days early, i feal they should have adjusted the charges. given me somewhat of credit !!David M.
Customer did not leave a comment.Trvillian D.
I wouldn't change a thing, customer service exceeded my expectations every time. Thank you!DAVID R.
Free coffee while you wait.STEVE S.
I got there 5 minutes before you closed and not one person came out to check my Uhaul in and So I went to do it on the return app and it couldn't find my locationTabitha S.
Customer did not leave a comment.Eva F.
Customer did not leave a comment.Fred S.
Customer did not leave a comment.Edward B.
Customer did not leave a comment.Christopher C.
Customer did not leave a comment.Eric H.
Customer did not leave a comment.Troy B.
Customer did not leave a comment.Kimberly K.
Customer did not leave a comment.James B.
Customer did not leave a comment.Adrial C.
Customer did not leave a comment.HAMZA S.
Customer did not leave a comment.FLO J.
Customer did not leave a comment.Jeff K.
I don"t know how you could improve on outstanding service. The people I dealt with were fantastic.Chad G.
Customer did not leave a comment.Sheridan T.
Give it for free. Highly professional person who set it iptony S.
Customer did not leave a comment.Kristen S.
Customer did not leave a comment.Ebia S.
Customer did not leave a comment.Beverly D.
Customer did not leave a comment.Tyruss P. | First Impressions
Customer did not leave a comment.Daniel R.
I liked how this gentleman treated me! If I need a Uhaul again I would go to this place! The equipment looked nice all lined up. You can tell he puts his heart in it!Thomas G.
Customer did not leave a comment.Marlee R.
Manager a very helpful professional and courteous representative for U-HaulLarry T.
Customer did not leave a comment.George M.
Customer did not leave a comment.Shaylia J.
Customer service representative was friendly knowledgeable and helpful and professional. It was a real pleasure to deal with the employees at this location. They we're proud to work for U-Haul and very motivated to serving the customer.WILLIE B.
Extra perfect, clean, safe, easy, ready to rock & roll! Super knowledgeable and thoughtful, we feel productive and happy! This is a great node in our saga, and we are strengthened!Amber M. | First Impressions
Customer did not leave a comment.Keith U.
Nice, friendly, courtesy. Easy to get in and out.Cleon J.
Continue employing knowledgeable, personable, and organized people.Ron F.
Customer did not leave a comment.JAMES B.
Customer did not leave a comment.LaRyann M. | First Impressions
The rental purchase was smooth and easy, the equipment was in great condition and handled exceptionally well, ie... Motorcycle trailer. Definitely will rent again.Thomas H.
This is the third time I have used this location. Each time is has been an above and beyond experience. The process has been quick and efficient. I would recommend this location for all moving necessitates.William K.
Great service would rent again from this locationJason W.
Customer did not leave a comment.Harrington B.
Customer did not leave a comment.Tom E.
Customer did not leave a comment.Joseph M.
Everything was great. Got in got my rental with no problem.Elliot H.
Customer did not leave a comment.GREGERY C.
Customer did not leave a comment.Janeice C.
Customer did not leave a comment.Ronald W. | First Impressions
Great serviceJason W.
ThievesDavid R. | Overall Experience
Change closingJOHN D.
Customer did not leave a comment.RODNEY H. | First Impressions
Customer did not leave a comment.hattie h. | Overall Experience
The owner was very nice and accommodating. Would highly recommend.JOSHUA V.
Customer did not leave a comment.Elease A.
Customer did not leave a comment.Karen S.
The app sucks. It was refreshing for 2 hours. But, I still received a confirmation text that my pick up was successful. So, if you're doing self check out , make sure you arrive extra early!Jermane V.
Always a great experience every time.RAY W.
Professional friendly staff. Secured warehouse/facility. Great hours. Tight security.SHAWNA P. | Overall Experience
Customer did not leave a comment.LUIS M.
The location was nice and clean, our vehicle was also very well maintained. We did the mobile 24/7 pick up and picking up worked fine, but the website kept saying the photo of the odometer and gas was not uploading for our return, so we had to find someone to help check the vehicle back in. The staff was nice, but some kind of buzzer inside the store or something to let them know that someone is there might be helpful.Brian W.
Customer did not leave a comment.MICHAEL M.
U haul is a great storage place convenient,considering and dependableLady B B. | First Impressions
Quick and kind serviceMARVIN L.
Customer did not leave a comment.ANNA J.
Staff was nice and helpfulDANARA W.
We returned the trailer same day it would be nice for some type of a discount since we didn't keep the trailer overnightâ€¦ Returning customers should be offered some type of discount for future servicesâ€¦.JAMES V.
Customer did not leave a comment.Karen G. | Overall Experience
Customer did not leave a comment.William Y.
Customer did not leave a comment.OLGA M.
There was a problem with the online order but the staff at the facility were very helpful and knowledgeable and helped me with a storage solution that meets my needs.Ray M. | Online Move In
Customer did not leave a comment.WILLIAM B.
Customer did not leave a comment.Rita W. | Overall Experience
Staff was very helpful and courteous.GERALDINE M. | Overall Experience
it was weird to have to enter the access code twice on two different pin-pads. Seems very redundant.Mark T. | Online Move In
Customer did not leave a comment.STEPHANIE F. | Overall Experience
Very well maintained for being a 100 year old facility. Extremely friendly and helpful staff.BILLY Z. | First Impressions
Staff was fantastic. Only thing that wouldn’t rate excellent is the condition of the building. The ceiling on the second floor is crumbling, however the facility is very clean.Jamie B. | First Impressions
great help by emplyeeGwendolyn M. | First Impressions
I’ll be back!!!!Joi t. | Overall Experience
Customer did not leave a comment.Alonzo E. | First Impressions
Excellent customer service from start to finishGerald D. | Overall Experience
One of the best Uhaul stores/storage facilities I've experienced. Staff are always helpful and friendly.Sharon C. | Overall Experience
Customer did not leave a comment.ROBERT P. | Overall Experience
Thank you for your service. Please make sure my checking account will no longer be debited for my storage space as of my close date. Thank you again if I ever need your services I will contact you.Karen B. | Overall Experience
Customer did not leave a comment.ARTHUR C. | First Impressions
Customer did not leave a comment.sherri l. | First Impressions
Customer did not leave a comment.Latoya M. | First Impressions
Customer did not leave a comment.Brian C. | Overall Experience
Customer did not leave a comment.STEPHANIE F. | First Impressions
Customer did not leave a comment.Cornelius K. | Overall Experience
Customer did not leave a comment.Keldon S. | Online Move In
Customer did not leave a comment.shanda f. | Overall Experience
Customer did not leave a comment.Stephen S. | Overall Experience
Customer did not leave a comment.Kiaria B. | Overall Experience
I've known your manager Cyril @ this facility for 6 years and he has always been friendly, professional , always helpful & concerned for your needs; he even told me it was a pleasure knowing me all these years! I really appreciated that!DIANE J. | Overall Experience
Customer did not leave a comment.Jacob R. | Online Move In
Customer did not leave a comment.Kristina C. | Overall Experience
Customer did not leave a comment.GERALDINE M. | First Impressions
Customer did not leave a comment.Matthew L. | Overall Experience
.Darcie B. | First Impressions
We originally obtained this storage unit for a couple months, ended up being 2 years. I was very satisfied with the unit along with the facility. The staff was beyond accommodating.Dorothy R. | Overall Experience
Great company! Thanks for existing & making moving affordable, convenient, & easy.KENDREA B. | First Impressions
Staff was super informative and friendly.DARLENE C. | First Impressions
My Experience was Amazing,Fast and So Blessed and my Storage is Clean.Lisa M. | First Impressions
The staff was very friendly and more importantly, knew what they were doing.Michael c. | Overall Experience
The staff at this facility is top notch They are the nicest group.of people i have dealt with in the storage world.. Plus ashley is a cutie lolMichael c. | First Impressions
I would def use uhual for my future storage n movin needs.Latoya J. | First Impressions
Nice staff to work withneil k. | First Impressions
Customer did not leave a comment.Nalungo A. | Overall Experience
Customer did not leave a comment.Elaine M. | Overall Experience
Customer did not leave a comment.cherub t. | Overall Experience
Customer did not leave a comment.Christopher J. | Online Move In
Customer did not leave a comment.Ivy Z. | Overall Experience
Matt and his crew were awesome. They went above and beyond.Owen B. | First Impressions
Customer did not leave a comment.Katie A. | Overall Experience
I was very pleased with the service and the facility, The staff was always pleasant to work with. Thank You for a wonderful experience. A RobinsonANNA R. | Overall Experience
The uhaul gentleman that helped was very knowledgable and very helpfulTHERESA W. | First Impressions
Customer did not leave a comment.Robert P. | Overall Experience
Customer did not leave a comment.Katie A. | First Impressions
Customer did not leave a comment.Kimberly R. | Overall Experience
I have used uhualnstorage more then once and both times I have felt safe keeping my items there. And any questions I have this locations customer service was always helpful and nice to work with. Thanks againKeven W. | Overall Experience
Customer did not leave a comment.sherrell m. | Overall Experience
Great Service all the way around!!!Roy A. | Overall Experience
The place is always clean as a dime and fast and friendly service!!!JOHN K. | Overall Experience
The lady who work their with the orange hair is ignorant . Everyone else was very helpful . (Mahoning avenue location)Ida O. | Overall Experience
When renting storage staff gave me the wrong storage unit...when returning with things I had to pay the difference for the correct one which I didn’t have a problem with. When returning my truck staff told me the furniture pads were not in the truck so they would have to charge me. I did not use any furniture pads and my move was quick and simple. IT WAS THE STAFFS FAULT FOR NOT HAVING THEM EQUIPPED WITH THE TRUCK WHEN GIVING ME THR KEYS. Problem was resolved was not charged for what I did not utilize. Still would not recommend this location for anyone.poor customer serviceDon'Jeane L. | First Impressions
It was terribleMicheal S. | Overall Experience
Staff was very rudeantia w. | Overall Experience
All reps are knowledgeable, courteous and efficient. Great local customer service.Melanie T. | First Impressions
Had no issues for the 4 months my property was there.Loretta P. | Overall Experience
What a wonderful experience. The staff went out of their way to be helpful. They made a difficult situation so much easier. Thank you!!!!! I would recommend this location to everyone.Kevin h. | Overall Experience
I appreciate everyone who answered all my questions that I had and were nice during my time with uhaulVanessa C. | Overall Experience
Excellent service. Warm and kind especially Crystal. Very professional. We would us this location anytime. They made a tough day a little bit easier😁Kevin h. | First Impressions
Good experienceMatthew S. | Overall Experience
Very scary building and unsafe. The building was falling apart.Delta Z. | Overall Experience
😎Tamara M. | Overall Experience
They charged our account for something we did not have I would not recommend them to anybody they still have not refunded my money.ARTURO H V. | Overall Experience
Great service and staff, made our moving and storage very easy.Randy D. | Overall Experience
My stuff was covered in rat feces......Jacinta S. | Overall Experience
It was a pleasant experience and a pleasure doing business with Uhaul.Sherry L. | First Impressions
Uhaul has been a blessing. Thank you for hiring kind and generous workers.Tyra R. | First Impressions
Staff need more computer trainingJohn S. | Overall Experience
To expensive for that box roomTheresa B. | Overall Experience
There was a dead mouse in the storage unit. I’m concerned that mice may ruin the furnitureMichael P. | Reservation
Although the storage facility was well lit and somewhat clean, i had two mattresses thst were saturated with cat urine while in this unit. Not happyANNETTE T. | Overall Experience
I had a space on the first floor for 5 years. After the 2nd year I began seeing mice drippings in my space. The upper level was remolded and a family member rented a storage space and there were miceBRENDA S. | Overall Experience
The door next to the docks would have been more convenient to load the trailer but is kept locked.Annie M. | Overall Experience
very convenient, easy for me to store my extra stuff. The best bonus was that there was a clean, private bathroom that I was able to use in situations where I couldn't make it back to my office.Steven B. | Overall Experience
Cyril was so friendly, knowledgeable, and helpful. He definitely made the storage of my U-Box and my move much easier.Erin O. | Overall Experience
This Uhaul is a convenient spot to store items if you are located at/around YSU. It’s an repurposed older building with original floors, walls, and ceilings. There is a variety of unit and they are okDiana B. | Overall Experience
Called on 8/17/2018 at 2:00 pm to cancel my reservation. It took 60 mins for your company to answer and try to figure out how to cancel this order. What a disaster this was. I will never call againmark h. | Reservation
I had a pleasent expirence at Uhaul. Staff was friendly and helpful.Sisham I. | Overall Experience
The only problem I had was me moving my things out 2 weeks before my next payment was due and I couldn't get half of my money back, you guys should think about prorating.Jelinda H. | Overall Experience
Thank you.WILLIAM S. | Overall Experience
The staff members are not likable. Their attitude suck. But the young lady there is very welcoming.GERALD S. | Overall Experience
YALL are very UNPROFESONAL AND one of your workers let somebody cash out my storage without me or my ID!my stuff was scratched up in my storage unit and when I put it in there it was not like that!Annette M. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!