Customer Reviews for U-Haul Moving & Trailer Hitch Center of Altoona

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Trailer Hitch Center of Altoona

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Calin S. on

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Fred P. on

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Robert W. on

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Patricia S. on

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Timothy H. on

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Excellent and friendly service.

altoona S. on

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Douglas S. on

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Rodney B. on

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You need more than 2 people working on a Saturday !

Melanie K. on

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Keosha D. on

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roger M. on

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Shauna K. on

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Rebecca S. on

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Patrick S. on

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Diane S. on

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Always awesome Uhaul employees!!!! No matter where and who I have dealt with!!! A top notch company!!! Nothing needs improved!!!

Charles D. on

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Charles D. on

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George S. on

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Truck needed wiper blades in a bad way. They were totally shot!

roger F. on

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Keep doing what you're doing.

Dennis E. on

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Pleasant and friendly people. Nice trailer. Very organized facility

John K. on

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Excellent customer service, the location is clean, equipment well maintained, and location provides quick access to the highway.

DIANN C. on

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The gas tank in this UHaul needs to be redesigned. The way it is designed it splash up and turns of the pump, so you needed to hand pump the gas. The truck itself had a lot of power which was a welcome relief and handled well.

John B. on

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Very nice staff very helpful and respectful

Don M. on

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Test the wiring after you make the connections and BEFORE you turn vehicle over to customer as complete. Would you have paid for a ticket if I would have been pulled over by police because my vehicle had no passenger side running lights and the reverse light illuminates when I apply the brakes??

Ashley B. on

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We showed up 1 minute after close and they still allowed us to rent the truck. Thank you so much for understanding. Your customer service was great!

WALLACE C. on

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John H. on

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The overall experience was excellent. Easy to reserve truck on line. Attendants were courteous and helpful!

Lisa H. on

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Nothing, the lady who helped me was very personable & professional. Very good at their job.

Daniel F. on

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The location was great. The online system is flawed. Not any less time than if you go in and stand in line. Confusing and contract changed from 19.95 plus mileage to $79 plus extra mileage? Was explained to me on phone that it was only a deposit but that turned out to be not true. This was by calling 800 number for info not talking to location.

Jonathan L. on

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Jerome S. on

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Ms Jessie was super !!

Micheal B. on

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Mandy A. on

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Everything was Great!! Thank you Guys!!

Charles H. on

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Only issue was they forgot to add the appliance dolly to reservation