Excellent service, great location.
Richard WCustomer Reviews for U-Haul of Coralville
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Again was told I could drop off in North Liberty when I rented it and during my use of the trailer received a call stating I had to take it to Coralville. :20 out of my way.
Sean WCheck in guy was great
Dale RInbound to this location was very reasonable. Outbound is very expensive. Bringing outbound costs down would be nice.
Linda EGood customer service
Koffi HThis location has been nothing but the best in all aspects! I trust them 100%
Edwin VGabriel was great!
Brian FNothing. Everything was good.
Charles MN/a
TANIA OEasy. Staff hooked up trailer and unhooked trailer. Hardly had to get out of my truck. Great service!
George RExcellent for what I needed
Maria MGreat service, even with it being very busy.
JAMES GEveryone I spoke with was very nice and helpful. Would definitely recommend this location.
Bridget EGood customer service
Zhonglei NInspect the truck when you pick it up. I expected it to be clean but drivers side floor and step was dirty and the back of truck was coated in sand.
Von SNo issues. However, only one person working and a line was forming when I left. Those folks were not very happy. The employee did take it in stride and was very friendly.
Suzanne WWhen I dropped off the trailer I had to go inside to get someone. He acted like I was bothering him, came out unhooked the trailer ans told me I could leave.
Randy DWhen I picked up the Truck, the back floor was super wet, clean but wet. I think someone mopped the floor, I need to dry it with bunch of towels before I load my furniture
Suleyman AThe ratchet straps recommended did not have S hooks
caryn BNothing everything went smoothly. Except I forgot my cushion I sit on in the truck I rented and didn't get it back
Cindy BLearn from Nichole C
Terry RWas planning to move the day evening before; however, the truck I was using to move wasn’t going to be in town quite by 7. Couldn’t pick up u-haul with my work truck; moreover, causing my brother to lose a day of work.
elijah sNothing I can think of (other than maybe a little cheaper? Price is for 4 days but most only need it 2 or 3.
Brian FVery easy rental reservation, pickup, and return process. Quality service that was much appreciated. Highly recommend.
BARRY RThe staff was excellent. Prompt, friendly and helpful. UNRELATED to the staff, the website they are limited to use and the website used to try and reserve one of your items was slow and cumbersome. I’m certain you could RENT MORE EQUIPMENT, make more money, please your clients and your staff by updating your computer systems and server systems that would work at a faster speed. Thank you for listening. It’s appreciated.
Chris ECheck in was great equipment was clean and ran perfectly. The van burn too much gas. Staff was great to work with
Richard EGreat young lady that helped me with the rental. Appreciate her friendliness.
TODD HGreat service!
CURTIS Nthe service was great
DANIEL CExcellent service and friendliness—I recommend it 100%.
ALEJANDRO RThis was the best of all U-haul or other rental places I have rented from. Very professional and helpful.
WILLIAM DI have been a U-Haul customer since I was a kid when my family used U-Haul. And not once have I been unsatisfied with the service or the equipment. I plan on returning to this location to have a hitch put on my Jeep in the near future
Richard EThe staff was very helpful and courteous.
WILLIAM WThe staff were tremendously helpful going above and beyond the call of duty!
Rhonda PBoth individuals that helped me were professional and knowledgeable. Thank you!
CHRISTOPHER ESix hour project went off without a hitch, and the motorcycle trailer price was excellent. Top notch!
PAUL WThe entire process from walking in to rent a pickup truck for a local move to dropping it off, was extremely smooth and handy. Highly recommended.
RONALD Foverall a good experience.
JACK LThe lady who assisted did a great job and was very helpful, professional and courteous!
Douglas SThe facility was great. The 6×12 enclosed that I rented had previously been hit and fender in front of drivers side tire was damaged. I took pictures and it shows. I feel uhaul should have a sticker on trailer that identifies it as previously damaged.
MICHAEL TDoing great. Keep it up.
DONALD FNo comments
Mark B | Overall ExperienceI didn't personally see the storage facility because my movers delivered my ubox for me, but it was probably fine.
Ellen S | Overall ExperienceThe staff was more than helpful and very knowledgeable about Uhaul products and services. Blake made sure everything was taken care of and that I was a happy customer! Thanks! Ava P
Ava P | Overall Experience