Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
U haul has a good an helpful experience with the company an opportunity to make reservations affordable and hassle free.
anthony H
Rating:
5.0
Customer did not leave a comment.
Marcus C
Rating:
5.0
Customer did not leave a comment.
Patrick C
Rating:
5.0
Customer did not leave a comment.
Mariann O
Rating:
5.0
Wonderful service over the phone and on location. Trailer rental went smooth.
David A
Rating:
5.0
Customer did not leave a comment.
Joseph B
Rating:
5.0
Very nice and good service
Joanne C
Rating:
5.0
The gentleman who helps me onsite was very professional and got me in and out real quick. Great job.
RYAN B
Rating:
5.0
Customer did not leave a comment.
Mike S
Rating:
5.0
Customer did not leave a comment.
DWIGHT E
Rating:
5.0
Customer did not leave a comment.
Joseph B
Rating:
5.0
Customer did not leave a comment.
Michael C
Rating:
5.0
Customer did not leave a comment.
Mariann O
Rating:
5.0
Customer did not leave a comment.
Evan M
Rating:
1.0
I was hit with so many unexpected charges. I was quoted One price, along with mileage and whatever fuel was needed and the price was over 100 more than I expected. I am extremely dissatisfied with you all and will never use it again.
delores T
Rating:
5.0
Quick and easy the gents are very helpful and smart
james s
Rating:
5.0
Customer did not leave a comment.
Jerry B
Rating:
5.0
Very smooth transaction. Would highly recommend.
Joseph L
Rating:
5.0
Customer did not leave a comment.
Jimmy M
Rating:
5.0
Customer did not leave a comment.
Adrienne D
Rating:
5.0
Great place to do business with. Very professional and wonderful staff.
taraz m
Rating:
5.0
Customer did not leave a comment.
Enrica L
Rating:
5.0
Staff is friendly and always helpful.
CHRIS R
Rating:
3.0
I was told the truck had half a tank, when I got in it, it only had a quarter of a tank
Natalie S
Rating:
5.0
Customer did not leave a comment.
Beatriz P
Rating:
5.0
Customer did not leave a comment.
Melanie W
Rating:
5.0
Customer did not leave a comment.
Richard H
Rating:
5.0
Customer did not leave a comment.
Sophia B
Rating:
5.0
Customer did not leave a comment.
OLIVER C
Rating:
4.0
Customer did not leave a comment.
PETER F
Rating:
5.0
Customer did not leave a comment.
Chuck S
Rating:
5.0
Customer did not leave a comment.
Joe W
Rating:
4.0
Customer did not leave a comment.
michael i
Rating:
5.0
Great working with Gabe..
Joseph A
Rating:
5.0
Clean yes. Maintained not so much. Driver side front tie down was quite a challenge to release
CHRISTIAN S
Rating:
4.0
Customer did not leave a comment.
Jeffrey L
Rating:
5.0
rented a 10' box truck. it drove like a truck, felt every bump empty and loaded. please improve suspension system. milage charge was a surprise for non-commercial usage. overall very pleased with the service, will use again, and recommend your services.
John D
Rating:
5.0
Customer did not leave a comment.
john w
Rating:
5.0
Customer did not leave a comment.
Leslie S
Rating:
5.0
Customer did not leave a comment.
Alexis B
Rating:
5.0
Customer did not leave a comment.
TARUN K
Rating:
5.0
Customer did not leave a comment.
Wayne P
Rating:
5.0
Customer did not leave a comment.
Susan L
Rating:
5.0
Nothing everything was great!
Paul R
Rating:
5.0
My experience was flawless
Robert W
Rating:
5.0
Customer did not leave a comment.
MARY G
Rating:
5.0
Thanks you for everything
Eustace W
Rating:
4.0
Customer did not leave a comment.
Katherine A
Rating:
4.0
Customer did not leave a comment.
Jennifer K
Rating:
5.0
Customer did not leave a comment.
Dan C
Rating:
5.0
Customer did not leave a comment.
Xi C
Rating:
5.0
Customer did not leave a comment.
MURAT D
Rating:
5.0
Friendly staff
William D
Rating:
5.0
Customer did not leave a comment.
Larissa C
Rating:
5.0
Customer did not leave a comment.
Michael A
Rating:
5.0
Customer did not leave a comment.
Zony U
Rating:
5.0
Popular location. Maybe could have second employee during busy times, otherwise great service.
martin a
Rating:
5.0
Customer did not leave a comment.
Eustace W
Rating:
5.0
Customer did not leave a comment.
Erik K
Rating:
5.0
Great service by the guy; he checked me in and out quick and hooked me up quickly and checked all lights and hitch
Adam F
Rating:
5.0
Thanks
Moura G
Rating:
5.0
Staff are excellent!
angel c
Rating:
4.0
Customer did not leave a comment.
Stephen M
Rating:
5.0
Customer did not leave a comment.
darlene r
Rating:
4.0
Customer did not leave a comment.
Celia R
Rating:
5.0
Customer did not leave a comment.
Stephen S
Rating:
5.0
I always rented from this location. I recently came back up from my move to Georgia and used them again to take some more stuff down. Excellent location. Great service!
RICHARD M
Rating:
5.0
Customer did not leave a comment.
Aisha D
Rating:
1.0
Customer did not leave a comment.
Eric P
Rating:
5.0
Everything was easy and simple, doable through the U-Haul app
SAMUEL J
Rating:
5.0
Only thing that needed attention are the rusty tie down cranks
david f
Rating:
5.0
Customer did not leave a comment.
Thomas B
Rating:
5.0
N/A
ALFRED S
Rating:
1.0
Not give me one price in charge 3x the amount
Shanta K
Rating:
5.0
First time using U-Haul. Excellent experience. Booked it on the app. Picked it up no issues. Drop off simple. I will definitely use U-Haul again. Thank you for simplifying the most important part of any move.
Deana S
Rating:
5.0
Customer did not leave a comment.
Clyde P
Rating:
5.0
Customer did not leave a comment.
Jordan L
Rating:
5.0
Great customer service.
SHAWN M
Rating:
3.0
Customer did not leave a comment.
ANDREW C
Rating:
5.0
cheaper mileage cost
geary l
Rating:
5.0
Fix outside damage on vehicles before renting out to customers. Vehicle mileage charge & numerous additional fees is out of control.
curt s
Rating:
5.0
Good Support
Daniel M
Rating:
5.0
Customer did not leave a comment.
blanquita k
Rating:
5.0
Gabrielle was great- excellent service
Joseph A
Rating:
5.0
Customer did not leave a comment.
Carmen C
Rating:
5.0
when I first arrived at 8 AM the employee was busy working in a different part of the property- there was nobody supervising the store itself and a small group began to gather on a line waiting for his return- would suggest either increasing the staffing during the weekend early hours or delaying the sale of propane until later in the AM when staffing levels have increased- the employee who helped me however was polite, efficient and clearly hard working.
Seth B
Rating:
5.0
Customer did not leave a comment.
Brandon C
Rating:
5.0
Jordan was great, appreciate you letting me return those unused boxes :)
EDWARD S
Rating:
1.0
Customer did not leave a comment.
JONATHAN E
Rating:
2.0
It took me over an hour to get to the proper person at customer service that could give me the code to the lockbox to pick up the truck. The shop was closing when I went to pick up and the system was shut down even though I was there 7 mins before closing time.
WILLIAM M
Rating:
5.0
Customer did not leave a comment.
Salvatore F
Rating:
5.0
Customer did not leave a comment.
GINO D
Rating:
4.0
be more up front with how to handle tolls
Felix D
Rating:
5.0
Customer did not leave a comment.
Joann C
Rating:
5.0
Customer did not leave a comment.
PETER U
Rating:
4.0
Wait more than 15 minutes
YUTIAN Z
Rating:
4.0
Everything went very well though I have not received an email receipt with a refund notice for t4he mileage i did not use as i was told would happen when i estimated the mileage and paid in advacne.
