The young ladies who made the reservation happen were fantastic and customer focused.
Chris HCustomer Reviews for U-Haul of Somerdale
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Somerdale, New Jersey location everybody was so nice there especially the general manager
Tymisha PImprove your computer system extremely slow
Dennis OThe lady who helped me was extremely helpful, friendly, and I would highly recommend this location to my friend
Andrew HAnbria at the Somerdale location was very accommodating, kind and PROFESSIONAL
Tatiana MNot one thing everything was perfect
crystal rStaff was very busy, but helpful and efficient
WILLIAM MThe truck I had did not turn as sharp as previous trucks I’ve rented, making parking in tight spots difficult. Also I really wish you would provide full tanks of gas; makes it easier to return, especially in New Jersey with gas pumping rules
Brian LFast , efficient, helpful and very friendly
Joan BQuick and easy
Amanda Bgreat customer service. friendly and professional. very happy with everything.
KEITH DNot so many pictures to return
Joseph GFriendly and respectful staff
brian mWonderful experience start to finish. Thank you!
LOGAN SMaybe rent the vehicles with a full tank of gas.
louis gThe staff were nice, quick, and answered all my questions.
John FNot being able to get what we ordered and changing order procedure was nit a good experience but the people we dealt with at the places was good
David rNothing to improve. I had an awesome experience
John GGreat customer service, would definitely recommend
Tahir CMy reservation was set for one location, it got moved to another location, which was an inconvenience for me, I made it very clear that I’m returning the trailer to the original reservation location. Woke up today and got charged $356. Not happy!
TYLER RNothing I can think of, the staff was on point the equipment was good, check out and in was smooth and convenient.
RAYMOND SGreat location with lots of options on-site. The staff was very friendly and helpful. I highly recommend this location.
Howard BExcellent customer service
mark mThe establishment is solid. Everything can be improved in some aspect but I will say it is a nice run facility and clean.
Tim RIt was an older truck, some features could have been helpful like the camera when backing up
PETER TJonathan went above and beyond multiple times. I felt very well taken care if
COURTNEY SAll the staff was friendly and knowledgeable
Jesse EIt's great that business is booming on a Monday morning. Staff was friendly but the lot was congested.
Kevin LThe service was amazing and everything was perfect
Norma PVery good services. Very clean, truck rife well
BRIAN PGood People to work with
Thomas DVery friendly and accommodating
ANTONIO MIt is ridiculous that you have a renter go through a 15 minute checkout process for after hours delivery and then charge $20 extra. Your personnel should have to perform the entire process and then send information to the renter if there is an issue.
SEAN OI have used the same site several times. Very happy with them.
Faith HHave more trucks on hand
RICHARD C19.95 is hardly that with taxes, mileage, time rented, etc. And going over the bridge to PA - $18
STEPHEN DYour employees are excellent. They did a very good job and were friendly and helpful. 10/10
Laura SVery helpful staff
Paul FI had to go to fronk desk, the check in on the app is very horrible and hideous.
CARLOS LNothing
WARREN SOutstanding service
Dianne DEverything went smooth from start to finish!
SERENA NGreat people at this location very pleased with how the interaction came out 1000% coming back to this location people there took care of me
ARMANDO GGreat People and service…
Thomas DEverything went well. The staff was professional and courteous.
MELANIE PThis location is well organized with an easy drop off lane. Staff was friendly and attentive.
Scott BNot much, it was perfect
william gI WAS OVERCHARGED AND BASICALLY ROBBED . THEY DIDNT GIVE ME THE PLAN I ASKED FOR AMD CHARGED ME 141.00 WHEN I PICKED UP THE VAN AND 310.00 WHEN I DROPPED OFF, 450.00 TO RENT A VAN FOR 2 DAYS.THEY TOTALLY RIPPED ME OFF
MARGARET FEasy pickup easy drop off
Jeannette CBetter truck inspection of vehicles
Richard T