Customer Reviews for U-Haul of Wedgewood

8,639 reviews

1816 8th Ave S   Nashville, TN 37203
(Right off I-65 exit 81on the corner of 8th ave south and Wedgewood blvd)

(615) 383-6455

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(615) 383-6455

1816 8th Ave S
Nashville, TN 37203
(Right off I-65 exit 81on the corner of 8th ave south and Wedgewood blvd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Don C. 
Rating:
5.0

Always a great location - thank you for the great service and easy pick up/drop off.

DARIN F. 
Rating:
5.0

Excellence

WARD D. 
Rating:
4.0

Quick service, great staff

Bryan B. 
Rating:
4.0

Customer did not leave a comment.

DAVID G. 
Rating:
5.0

Nothing uhaul is a great company

BRUCE H. 
Rating:
5.0

Customer did not leave a comment.

david W. 
Rating:
5.0

Customer did not leave a comment.

Horace H. 
Rating:
5.0

Customer did not leave a comment.

Kristina K. 
Rating:
5.0

Customer did not leave a comment.

DEBORA J. 
Rating:
3.0

Customer did not leave a comment.

BRIGETTE G. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey D. 
Rating:
5.0

Great people at this location in Nashville!

Thomas G. 
Rating:
5.0

Customer did not leave a comment.

Bryan A. 
Rating:
5.0

These guys deserve an A + rating all around. Fast, efficient, friendly. Ward D

WARD D. 
Rating:
4.0

Horrible communication when called Uhaul line

MIKAYLA C. 
Rating:
5.0

Customer did not leave a comment.

emery W. 
Rating:
5.0

Super staff. Great service. TITAN UP

JOHN J. 
Rating:
4.0

Arrived after hours in the middle of a winter storm. Had already locked the truck and dropped off the keys when the app asked me for the mileage… so needless to say they team the next day had to complete the drop off for me

Vincent L. 
Rating:
5.0

Customer did not leave a comment.

CHARLES A. 
Rating:
3.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Saptarnab N. 
Rating:
5.0

Terrific check in lady. Great attitude friendly service

MICHAEL N. 
Rating:
3.0

Dropped off trailer this am. No security given that is was…. Just told to move along and that we would receive email of drop off “in a few” and we still haven't 8 hours later. Very concerning. Thanks

Scott W. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
1.0

I was charged for 2days instead of 2hours!! Employee told me to leave the keys in the truck and go. I did exactly what she said but was charged double

SHATEKA H. 
Rating:
5.0

Staff was very cool.

BRANDON C. 
Rating:
5.0

Customer did not leave a comment.

Hope B. 
Rating:
5.0

Extremely helpful personnel and I would not hesitate to rent from this location again

Joel P. 
Rating:
5.0

Customer did not leave a comment.

Natnael B. 
Rating:
5.0

Offer military/veteran discount

BETTY B. 
Rating:
4.0

Customer did not leave a comment.

Eddie W. 
Rating:
5.0

Customer did not leave a comment.

Bill B. 
Rating:
5.0

Mario cool asl😁

ALEATHEA H. 
Rating:
5.0

Fast and easy service .. polite and efficient men working at this location

SAMUEL B. 
Rating:
5.0

Customer did not leave a comment.

Paul W. 
Rating:
5.0

Greeko was amazing!! He was so kind, helpful, professional, and a ball of positive, happy energy!! I would use this location again just because of Greeko!!

Deborah M. 
Rating:
4.0

Customer did not leave a comment.

OSWALD D. 
Rating:
5.0

The guys who work there are awesome. Efficient and just great to work with. My compliments to local management and those guys who work there.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

William N. 
Rating:
5.0

Customer did not leave a comment.

Miichael C. 
Rating:
5.0

Customer did not leave a comment.

BEVERLY T. 
Rating:
5.0

Customer did not leave a comment.

JOEY H. 
Rating:
5.0

Friendly efficient and helpful

tim J. 
Rating:
1.0

I went to go drop it off at this location it was 2 pm CST- and i pulled up to the sign where it says wait for a representative to come help me checked out, i waited for 30 minutes and no one came out i proceeded to do the 24/7 check out and return the key and when i walked into the office all 6 workers were sitting on their phones clearly not seeing that i had been waiting outside for assitance. TERRIBLE SERVICE U HAUL

KATHERINE F. 
Rating:
5.0

Customer did not leave a comment.

RODNEY H. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Person was awesome who checked me out

Anthony T. 
Rating:
1.0

Don't rent the vehicle I reserved out to an employee while I'm standing there waiting to pick it up, then offer me a replacement for 3 hours, instead of the two days I needed it for.

Matthew V. 
Rating:
3.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Customer did not leave a comment.

Rashad A. 
Rating:
5.0

nothing

CHERYL W. 
Rating:
1.0

The amount I was quoted was changed. The truck was filthy inside and had someone's drink can and candy wrappers still inside the cab. This was after I waited for them to remove all the trash out of the back. The original reservation was changed to a store over 11mi away and even further away than from where I needed to pick up from. The person who checked me out wouldn't do anything to fix any of these financial issues and told me to go to the original store that made the reservation. Even the price of the insurance is different that the quoted receipt!

TAMEKA B. 
Rating:
5.0

The staff was SO friendly and helpful and made it so easy after a long trip from SC!

Amy P. 
Rating:
5.0

Customer did not leave a comment.

Josafat E. 
Rating:
5.0

Thank you

JIMMIE B. 
Rating:
3.0

Customer did not leave a comment.

DIEGO M. 
Rating:
5.0

Really nice at Nashville location. Guy was super helpful

JASON B. 
Rating:
5.0

Customer did not leave a comment.

MARISSA W. 
Rating:
5.0

The shop was clean and the crew was friendly and helpful getting my trailer hooked up.

LARRY D. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

MARK D. 
Rating:
5.0

Customer did not leave a comment.

GARY T. 
Rating:
4.0

Customer did not leave a comment.

Rick W. 
Rating:
5.0

The employees at the pickup location went above and beyond to assist.

JOHNELLER B. 
Rating:
1.0

On 12 19 2021 at approximately 1:18 p.m. we went to your Wedgewood location store number 93805 to rent a truck for 24hours. We were greeted by Greeko ( very nice gentleman)who completed our contract. On 12-10-21 @1:00pm we returned to the store to return the truck. In the store we were greeted by Amber who started YELLING at me stating that she had been trying to call us all day and that we didn't rent the truck for 24 hours. After she was done screaming we asked her to verify the phone number (same number for 21 years) what was entered in the computer was 1 number off. All this took place in front of the manager (Rand) who said or did nothing about Amber's behavior and unprofessionalism. Rand stated he would credit back the extra Day to the card that was used. Which I still haven't got. This was a horrible experience and I dont feel after all that happened at that store I should not be responsible for any of the charges. If this is how Uhaul does business you just lost a customer.

JAMES H. 
Rating:
5.0

Great customer service. This business is well run and is a credit to the U Haul brand.

Ulysses J. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Always nice and very helpful!!!

BRENDA S. 
Rating:
3.0

I ordered a 15' truck, but my order was changed to a 20' truck without any notification. I called twice the morning of the move when I saw the change to inquire - the first representative confirmed there were no 15' trucks at that location so they switched me to a 20' truck. The second representative said a 15' truck had just arrived so I had been switched back. I had ordered a dolly and a dozen blankets, and when I arrived at the moving site they were not included with the truck. Clearly I should have checked for them before leaving the rental site. This was extremely inconvenient and stressful. I called and was refunded the blankets and dolly. The truck was clean, the staff were helpful, and the app worked well.

Jonathan F. 
Rating:
1.0

The two managers that came in after I spoke to a very kind representative were unbelievably rude and belittling. One man and another a woman. The representative that was kind was absolutely wonderful. The van I reserved wasn't there or available even though I reserved it. He found me a larger vehicle to take as I was under a time crunch to take a shipment of toys to an area affected by tornadoes and floods. The angry managers came in, took my keys and said they weren't mine and I would have to wait an hour for my vehicle. He proceeded to berate me for being a “dick” and and “asshole” and yelled at me in front of his colleagues and other patrons in the store after I explained the situation and what the kind representative had offered me. I asked for his name and the other manager told me to “chill out, sit down and quit causing a scene” all the while I was sitting down and speaking in a calm manner. The rude manager proceeded to storm out to the garage and begin to yell obscenities about me to other coworkers which I could very clearly hear. The other manager came in and I informed him I heard every word of their conversation and something needed to be done. He simply said “I need to let it go”. That is harassment and could be filed as such in a court of law as I know there are cameras and he didn't know if I was recording our conversation or not. This is not how business is done. This is unprofessional and absolutely abhorrent. The location I am speaking about is the UHaul location on the corner of 8th Avenue and Wedgewood Ave in Nashville, TN. I would love to file a formal complaint but I was denied the names of the employees and repeatedly told to “let it go” after I tried to resolve the matter amicably.

RYAN K. 
Rating:
4.0

Customer did not leave a comment.

CHARLES W. 
Rating:
1.0

Over charged $25 over my quoted price when I booked. Drove under 10 miles during my 4 hours and was told “oh too bad the price we charged is the price”.

FORD M. 
Rating:
1.0

Employees didn't seem to know what they were talking about most of the time. They couldn't even find my box reservation.

Daniel J. 
Rating:
5.0

Customer did not leave a comment.

GARY T. 
Rating:
4.0

Customer did not leave a comment.

Lori C. 
Rating:
4.0

Customer did not leave a comment.

Laurie M. 
Rating:
5.0

Customer did not leave a comment.

KRISTEN H. 
Rating:
5.0

I highly recommend this specific location over any of the others around. Their entire team has gone above and beyond for me on multiple rentals. On more than one occasion, they have saved me a ton of money and hassle. Very highly recommended and very grateful.

Kristy D. 
Rating:
5.0

Extremely professional staff and excellent customer service

SHELIA K. 
Rating:
5.0

Customer did not leave a comment.

Kelly F. 
Rating:
5.0

Customer did not leave a comment.

NIMA D. 
Rating:
2.0

Originally had to pick up in different location closer... But was changed to a different inconcenient location. Had to drive 12 extra miles to get this vehicle and had to pay those 12 miles plus gas and traffic... Not a great experience at all

GILBERTO R. 
Rating:
3.0

Employees on the phone rather than helping customers.

JONATHAN G. 
Rating:
5.0

Customer did not leave a comment.

BRYCE P. 
Rating:
5.0

Customer did not leave a comment.

Les C. 
Rating:
5.0

Customer did not leave a comment.

MONICA J. 
Rating:
5.0

Customer did not leave a comment.

PHILIP S. 
Rating:
4.0

Customer did not leave a comment.

ERIC V. 
Rating:
3.0

Customer did not leave a comment.

VINCENT U. 
Rating:
4.0

The staff was friendly and helpful.

KYLA B. 
Rating:
5.0

Customer did not leave a comment.

Joshua M. 
Rating:
5.0

This was a great rental experience. The employees at this location are exceptional.

CHRISTOPHER J. 
Rating:
2.0

truck was dirty, and still had the prior renter's belongings left in it, it was also given to me with the fuel light on

Kyle G. 
Rating:
5.0

Customer did not leave a comment.

James O. 
Rating:
5.0

Customer did not leave a comment.

MYRON H. 
Rating:
5.0

Not let the customer get one of the raggedy ones like I did, that was one of the raggliest trucks that I have ever rented from uhaul, customer service was excellent just not the truck. PLEASE GET IT SERVICED.

RHONDA J. 
Rating:
1.0

Well for starters. I was double charged and have to wait for a refund. Paid online and then again at the store. The truck battery died when I got gas. Had to get a jump and bring the truck back for a new battery. This pushed my moving plans back a few hours. Which pushed my whole day back a few hours. I missed work that evening due to this. Honestly the whole experience was stressful and ridiculous.

SUSAN J. 
Rating:
5.0

Were good

NURMUHAMMADI K. 
Rating:
2.0

Not helpful service at all, and wouldn't re-emburse the mileage I paid for on the van.

DEVIN B. 
No reviews have been submitted for this location.

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