Customer Reviews for U-Haul Storage at Broadway South
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Storage at Broadway South
Karen W. on
Break in August 23rd, front gate and side fence damaged, limiting drive in access and allowing anyone to just walk in. Still not fixed. Requested refund, no response, so I moved out. Unacceptable!!!
Sharon M. on
We appreciate your staff
MIGUEL I. on
Great location. Serves its purpose perfectly.
Sarah A. on
did not feel that the gate worked as well as it should have
Joanne M. on
Our storage area was burglarized. Although we didn't visit often, twice the main entry gate was wide open. The lock required for use did not secure our belongings! We'd like our money back!!!!!!!!!!!!
STEVE T. on
Haven't been in there yet.
STEVEN J. on
Ibrahim M. on
Joseph R. on
Fast and easy... right on. Thank you
ross r. on
Your national calling service needs to ALERT consumers who rent space here that the first need to go to the Civic Center Drive location to get registered, and to get locks, etc.
ross r. on
STAFF YOUR SW LOCATION. There was no lock, making us drive to civic center drive location twice. We should charge YOU for mileage. Should be sign at your SW place saying GO TO CIVIC CTR DR. Store. Grr
andrew w. on
I was not told where or what storage unit I was in the storage unit I was put in requird me to shovel a 40-50 foot path to get to
Rebecca Z. on
I had to go to the north store in order to speak with someone. However every time I did each and every employee I met was very friendly and helped me out exactly the way I needed.
Rosetta P. on
U-haul has been the best in helping keep my things secure and safe. I had no worries of anything ever Missi g or stolen like I have experienced in other places. Thank you for your great service u- hau
Stephen A. on
Never got a response from company, found a different place.
Eugene L. on
Too costly to access at evening hours and difficult to access onsite staffs.
DONALD H. on
Very satisfied with the service.
CAROL J. on
I rented a storage garage for a few years. Always a clean facility, well lit, and the price was right for such a secure place. I would definitely recommend this place to friends and use it again.
janet f. on
Never saw a staff member on site. Great to have instant access to my things.
JAMES A. on
This storage facility worked out very well for us during our move. Very clean and well maintained.
jill l. on
I would have liked it if the security gate had been working. It would have felt more secure, though I had no problems. I also liked the location of the facility. Thanks so much.
James H. on
Still have not heard back from to verify if my contract was successfully canceled. I got one bill with a late fee on it. Left another message, haven’t heard since. Not sure what else to do.
GERARD B. on
Would not help make my due date easier for me to pay. Recieved no refund when I moved out half way through the month.
kelly A. on
I would've been better off storing my items outside. The snow from parking lot was plowed in front of my unit which drained into my unit and ruined numerous items. And management didn't care.