Customer Reviews for U-Haul Storage at S 40th Street

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Storage at S 40th Street

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Jonathan B. on

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It was a bit inconvenient to not have personnel on site but the office was not far away. Otherwise it was a clean and secure facility.

MARSHAWN W. on

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Rented her for over 15 years. Used to be Issac’s Storage. Since Uhaul took it over there has been 0 customer service. 0. And my move out was 8/31/19.

Santresa W. on

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Good experience

Jaivin G. on

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I was told by the in store clerk at 806 twin st, Springdale Ar, if unit was to small just call back to get a bigger one because she’d be staying late. Called and said couldn’t help. Drove extra miles.

JANET H. on

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I was very pleased with my rental experience with U-HAUL.

Carlos C. on

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Friendly staff explain everything’s clear and I loved it it clean also free 🔐

Roland S. on

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The customer service was above excellent, ,they answered all of our questions, and the service didn't take long at all, the storage units were very clean and was very secure with cameras everywhere.

Jack M. on

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The website does not fully upload to the location. I had to go to a second location to get paperwork complete. When I got to the location, it had said RV storage but was only vehicle.

edwin s. on

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Someone stole my tools and there is not ligth at the parking space also for some reason and why you guys not able to pull up the video for secure cameras so not good and not safe at all

David H. on

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I reccomend this facility and company for any storage needs

william w. on

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Congenial staff willing to assist. Nice clean storage facilities.

jim h. on

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Freddie and his staff are fast, friendly and very professional. Best I've ever dealt with in the rental and storage business.

Sam S. on

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The facility was convenient secure and a good value.

Paul C. on

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Thanks Freddie... easy and fast transaction...

jamie m. on

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Uhaul was unprofessional and had many hidden fees. When trying to call the local office most calls were always answered by a call service and never at the actual store intended for the initial call.

April W. on

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Service was wonderful. I do want you to know that in our hallway, someone has just left a large broken piece of furniture and junk on the shelves. It’s been there for at least 2 months.

TODD R. on

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I am very pleased with the service and customer care with U-Haul . I have to admit I was hesitant in using the 40th location because of it being unmanned. But my Experience was positive .

Veronica T. on

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They told me to buy a lock and then had a lock in the storage and haven’t gotten money back or anything

Greg J. on

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Terrible all the way a round

Ruthanne H. on

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The gentleman I worked with was extremely friendly and helpful. I wish I could remember his name so I could brag on him personally.

Holly Y. on

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I have been billed multiple times after moving out and telling U-Haul that the storage is empty. My phone calls are never taken by the actual facility, and calls are never returned. Storage sucks!