Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We absolutely love the storage facility is a huge blessing to have a storage space so close .
I was misinformed on how to make a payment. I tried on several occasions and it showed a zero balance. When I called she told me I had to wait for the 18th. On the 21st I already had a late fee. I’ve done a lot of business with you in the last couple months and I feel cheated. I will go elsewhere in the future.
I think she have GM on her shirt and she was rude. I have a reservation # from on line and she didn't want to here that, kept saying she didn't have no reservation even when I was trying to read and show it to her. very disrespectful to the customer. kept saying the call center made the reservation and they didn't have the storage, but finally made me a reservation.
Was a bad day lot of tension the people that worked with me were awesom😀wish everyone was that kind,thanks so much jfblaine85@gmail.com
You have a Male white man that is absolutely no help.I cannot remember his name but has brown hair. He has no people skillsl at all.
It was a great experience.
We was very happy with the staff and unit the location was easy and convenient they even had clean bathrooms at the location payment reminders was even friendly and not pushy thank you guys you were g
Very helpful and understanding made sure we had plenty of time and even gave us extra days at no charge and even more changed our drop off location to a closer more convenient location at no charge!!!
My storage unit had a leak in the roof and my couch cushions and a number of wood furniture pieces were wet and damaged. I moved my things out immediately
Great
Very easy to work with and clean facilities.
I will come back to you in the future! Very nice and well kept place.
We chose a climate-controlled unit and were pleased with how well it protected our storage items. The staff was always helpful and courteous when we had questions.
Guy that works at the office is rude and talks to customer like they are poor. He is the reason I left the storage unit and used another facility
