Customer Reviews for U-Haul Storage at The Links
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

40 reviews

5204 Links Dr   Texarkana, AR 71854
(Behind Greyhound Bus Station Next to IHop)

(870) 774-0042

Location Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(870) 774-0042

5204 Links Dr
Texarkana, AR 71854
(Behind Greyhound Bus Station Next to IHop)

Services at this Location:

Location Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Angela M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LAMAR H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Phillip M.  |  Overall Experience 
Rating:
3.0

I was satisfied with the location, but there were always people walking down the street which made me feel cautious about the spot. Also the inside storage facility was not very well kept up and looked like open junk storage. It could be a better storage facility.

Les R.  |  Overall Experience 
Rating:
3.0

none

Morris W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LaShonda M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Phillip M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Engracia O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RHONDA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shanyke N.  |  Online Move In 
Rating:
3.0

The gate was open all of the time

Richard C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LISA P.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Marvis E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RHONDA H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Niraj K.  |  Overall Experience 
Rating:
3.0

The overall unit was fine. However the manager is why I would never use them again, or recommend them to a friend. They said we had to use one of their locks. We did and went back a week later and it would not open. They said we would have to call a locksmith to have it removed there was nothing they could do. It cost us $70.00.

Linda C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adrian R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kenneth M.  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

SHIRLEY W.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Jessrica L.  |  Online Move In 
Rating:
4.0

The staff was good and the service was good. Any problems I had were handled very well. I would recommend this u haul storage and equipment rental to others.

Charles D.  |  Overall Experience 
Rating:
1.0

We were told with EVERY truck we rented "you get a free month of storage at one of our facilities when you rent one of our trucks, want to reserve a unit and take advantage of this offer?" so, the third truck we FINALLY take you up on it and reserve a storage unit for a free month and rent a 26toot truck and drive seven hours only to arrive at our destination to find out #1: they will not honor a free months rent and even said they have ASKED UHAUL TO STOP TELLING PEOPLE THEY CAN GET A FREE MONTH BECAUSE THEY CANT. #2: They do not even have a storage unit reserved for us AT ALL even though we have a reservation number stipulating the size of the unit and the location and we've driven seven hours with a truck crammed with our belongings. We got 'lucky' they had 'one unit left' for 200$ WHICH WE MUST PAY RIGHT THEN OR WE HAVE NO PLACE TO PUT OUR STUFF. #3: we are ALSO REQUIRED TO PURCHASE and use the cheap round UHAUL lock and are not allowed to use our expensive special lock we researched and ALREADY PURCHASED just for our unit OR WE CANT RENT A UNIT AT ALL. #4: We also had to PURCHASE AN APPLIANCE DOLLY because even though we checked that box on the reservation when we went to pick up the truck we were informed they 'did not have an appliance dolly nor the 24 furniture blankets that were also on the reservation. We're so excited in addition to everything else to also pay an additional $200 on-site that day when we showed up just to be able to unload the truck we had rented because the uhaul location WOULD NOT EVEN HONOR THE RESERVATION OF THE UNIT ITSELF LET ALONE THE FREE MONTH OF RENT we had been promised. Unmitigated disaster showing uhaul taking advantage of their customers at every turn.

STEFAN S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tim L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scherry M.  |  Online Move In 
Rating:
5.0

We absolutely love the storage facility is a huge blessing to have a storage space so close .

Shane B.  |  First Impressions 
Rating:
1.0

I was misinformed on how to make a payment. I tried on several occasions and it showed a zero balance. When I called she told me I had to wait for the 18th. On the 21st I already had a late fee. I’ve done a lot of business with you in the last couple months and I feel cheated. I will go elsewhere in the future.

Laura S.  |  Overall Experience 
Rating:
1.0

I think she have GM on her shirt and she was rude. I have a reservation # from on line and she didn't want to here that, kept saying she didn't have no reservation even when I was trying to read and show it to her. very disrespectful to the customer. kept saying the call center made the reservation and they didn't have the storage, but finally made me a reservation.

May F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John H.  |  Overall Experience 
Rating:
5.0

Was a bad day lot of tension the people that worked with me were awesom😀wish everyone was that kind,thanks so much jfblaine85@gmail.com

Judy B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John H.  |  First Impressions 
Rating:
3.0

You have a Male white man that is absolutely no help.I cannot remember his name but has brown hair. He has no people skillsl at all.

Sandra B.  |  Overall Experience 
Rating:
5.0

It was a great experience.

Joe D.  |  First Impressions 
Rating:
5.0

We was very happy with the staff and unit the location was easy and convenient they even had clean bathrooms at the location payment reminders was even friendly and not pushy thank you guys you were g

Alesia S.  |  Overall Experience 
Rating:
5.0

Very helpful and understanding made sure we had plenty of time and even gave us extra days at no charge and even more changed our drop off location to a closer more convenient location at no charge!!!

Alesia S.  |  First Impressions 
Rating:
1.0

My storage unit had a leak in the roof and my couch cushions and a number of wood furniture pieces were wet and damaged. I moved my things out immediately

Steven M.  |  Overall Experience 
Rating:
5.0

Great

CELSO F.  |  Overall Experience 
Rating:
5.0

Very easy to work with and clean facilities.

Sylvia H.  |  Overall Experience 
Rating:
5.0

I will come back to you in the future! Very nice and well kept place.

ANGELA W.  |  Overall Experience 
Rating:
5.0

We chose a climate-controlled unit and were pleased with how well it protected our storage items. The staff was always helpful and courteous when we had questions.

LINDA M.  |  Overall Experience 
Rating:
3.0

Guy that works at the office is rude and talks to customer like they are poor. He is the reason I left the storage unit and used another facility

april n.  |  Overall Experience 
No reviews have been submitted for this location.

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