Customer Reviews for U-Haul Storage of Lancaster

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Storage of Lancaster

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Phyllis m. on

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It was a very bad experience. Whoever I talked over the phone with that reserved me a truck and storage unit had no idea what he was doing or talking about. He reserved me a truck to small and a unit

Joshua K. on

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Very nice expensive but didn’t get broken into so worth the cost for the security convenience and polite employees

Tyler W. on

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Awesome customer service and super friendly!!

Robin S. on

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The only “concern “ was the gentleman living in his unit 2 down from mine.

RICHARD R. on

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It was a good experience

Darrell B. on

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Great facility

Linda B. on

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This is the top of the scale storage facility. The staff are awesome. The technology is amazing. The price is right.

Steven K. on

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Every one of your staff tried hard to be accomodating and reasonable. I would definitely drive a long way to use you again! Thanks!

kimberlin w. on

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The staff was friendly, knowledgeable and was quickly in and out including a tour of the area my unit is at, which was clean and a brand new lock with 2 keys already available for purchase.

Dayna j. on

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Awesome to work with! Very helpful

jami w. on

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I will never use your facilities or moving company again. I feel the staff is rude and the prices are too high. And they still locked your unit when you informed them you would be 2 dsys late is sad.

Mark S. on

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The two teams I worked with were on the ball with my needs and worked well with each other.

Curt K. on

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Lady I talked to was very nice and Helpful!

AAron R. on

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👍🏽

Donald W. on

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Very nice clean facility. Staff is very helpful.

ELIZABETH C. on

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We were happy with our experience.

DOUG R. on

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This was the first time that I have ever needed a storage facility, and this was easy, no drama, and stress free. I like that!