Would recommend. 1 employee just has an attitude. She could just been having a bad day.KENNETH M. | Overall Experience
Customer Reviews for U-Haul Storage of Lancaster
U-Haul Truck Share 24/7© Location
Lancaster, OH 43130
Services at this Location:
Always Open On Your Smartphone
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and caring.kayla c. | First Impressions
Nathan was very helpful at finding me the perfect storage unit & helping me upgrading my previous reservation to help accommodate my needs.Jaime I. | First Impressions
Customer did not leave a comment.ERZSEBET L. | Overall Experience
Customer did not leave a comment.miles m. | Overall Experience
Customer did not leave a comment.Christina C. | First Impressions
I realize this is an secondary facility located away from the main facility so they cannot see everything that happens there but there is some physical damage inside the unit. Is nothing major but a panel piece on the ceiling is hanging down. Will talk to manager when I get my voice backLeVerta B. | First Impressions
Customer did not leave a comment.Samuel W. | Overall Experience
Your staff at this location is very pleasant and accommodatingSheri S. | Overall Experience
After approval timeTim R.
The workers were amazing! It was some of the best customer service I have ever had!Melissa C. | First Impressions
Staff was very friendly took the time to explain everything completely and answered my questionsRita A. | First Impressions
The only thing which I don’t know if possible is there was not light in the unitTamara C. | Overall Experience
Customer did not leave a comment.Micah and Travis D. | First Impressions
Customer did not leave a comment.James R.
Please make sure that you tell people what the swipe card is for and how to use is so you don’t sent the alarms off!!!Kyle O. | First Impressions
The online pick up was a pain in the assBrandon L.
I will not use the mobile pick up again. I have used the rivervalley uhaul several times and had great experiences. Even this time the girls working in the uhaul place were very helpful. The truck I picked up was sitting at a storage unit which I would not have found on my own.Tammy H.
The staff was friendly, knowledgeable and was quickly in and out including a tour of the area my unit is at, which was clean and a brand new lock with 2 keys already available for purchase.kimberlin w. | First Impressions
Lady I talked to was very nice and Helpful!Curt K. | First Impressions