Customer Reviews for U-Haul Storage of Lancaster
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

54 reviews

1570 River Valley Cir S   Lancaster, OH 43130

(740) 994-0229

Location Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(740) 994-0229

1570 River Valley Cir S
Lancaster, OH 43130

Services at this Location:

Location Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Would recommend. 1 employee just has an attitude. She could just been having a bad day.

KENNETH M.  |  Overall Experience 
Rating:
5.0

Very friendly and caring.

kayla c.  |  First Impressions 
Rating:
5.0

Nathan was very helpful at finding me the perfect storage unit & helping me upgrading my previous reservation to help accommodate my needs.

Jaime I.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ERZSEBET L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

miles m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christina C.  |  First Impressions 
Rating:
4.0

I realize this is an secondary facility located away from the main facility so they cannot see everything that happens there but there is some physical damage inside the unit. Is nothing major but a panel piece on the ceiling is hanging down. Will talk to manager when I get my voice back

LeVerta B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Samuel W.  |  Overall Experience 
Rating:
5.0

Your staff at this location is very pleasant and accommodating

Sheri S.  |  Overall Experience 
Rating:
4.0

After approval time

Tim R. 
Rating:
5.0

The workers were amazing! It was some of the best customer service I have ever had!

Melissa C.  |  First Impressions 
Rating:
5.0

Staff was very friendly took the time to explain everything completely and answered my questions

Rita A.  |  First Impressions 
Rating:
5.0

The only thing which I don’t know if possible is there was not light in the unit

Tamara C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Micah and Travis D.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Please make sure that you tell people what the swipe card is for and how to use is so you don’t sent the alarms off!!!

Kyle O.  |  First Impressions 
Rating:
2.0

The online pick up was a pain in the ass

Brandon L. 
Rating:
1.0

I will not use the mobile pick up again. I have used the rivervalley uhaul several times and had great experiences. Even this time the girls working in the uhaul place were very helpful. The truck I picked up was sitting at a storage unit which I would not have found on my own.

Tammy H. 
Rating:
5.0

The staff was friendly, knowledgeable and was quickly in and out including a tour of the area my unit is at, which was clean and a brand new lock with 2 keys already available for purchase.

kimberlin w.  |  First Impressions 
Rating:
5.0

Lady I talked to was very nice and Helpful!

Curt K.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

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    Trailers & Towing

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    Self-Storage

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