Customer Reviews for U-Haul Storage of North Jackson

2294 reviews

4181 Northview Dr   Jackson, MS 39206
(N Of Meadowbrook Rd)

(601) 368-9323

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(601) 368-9323

4181 Northview Dr
Jackson, MS 39206
(N Of Meadowbrook Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

VANESSA B. 
Rating:
5.0

Customer did not leave a comment.

Iman M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSHUA J. 
Rating:
5.0

Easy to pick up equipment, good value, easy to use, friendly staff.

Robyn H. 
Rating:
1.0

Rude. Unprofessional. Dirty teuck

CHRISTIAN M. 
Rating:
5.0

They wee awesome

CARRIE R. 
Rating:
5.0

I was transferred to this location from the north state location. They did not have my truck ready and I still had to pay

Jakeria H. 
Rating:
5.0

Customer did not leave a comment.

SHANNON P. 
Rating:
5.0

The truck had standing water in it, but overall the customer service at this location was wonderful.

Claire V. 
Rating:
1.0

They gave me a truck with no gas, and told me they wasn't going to charge me for the gas, when I return the truck they charged me for gas. NEVER AGAIN

JOCELINE S. 
Rating:
3.0

Customer did not leave a comment.

BRITTANY H. 
Rating:
5.0

Customer did not leave a comment.

NONA P. 
Rating:
5.0

Customer did not leave a comment.

Adrean W. 
Rating:
4.0

Customer did not leave a comment.

Antonia H. 
Rating:
4.0

The 24/7 is too complicated for us older people. Everything else was great.

Roy P. 
Rating:
2.0

We had called that morning to made a reservation and our truck was no ready, so we had to drive to four different uhaul locations to find a truck. Terrible service from the customer service agents and the vendors.

Justin G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER W. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL W. 
Rating:
5.0

Every one was very nice..it was somple and easy.. Thanks

ROSIE C. 
Rating:
5.0

Nothing

NIA T. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline R. 
Rating:
5.0

Customer did not leave a comment.

TIARA M. 
Rating:
4.0

Everything was good except there wasn't a dolly or furniture pads for me to use. The truck was very clean inside and out. The employees were very nice and professional. Would definitely recommend this place to everyone.

Roneda G. 
Rating:
5.0

The location could be closer to the interstate and could be larger, but it has been a uhaul provider for almost 50 years so they must be doing something right.

NORMAN T. 
Rating:
4.0

Customer did not leave a comment.

BRYAN T. 
Rating:
1.0

Terminate the young lady that I had to deal with. This was the worst experience I have ever had.

Dasmond H. 
Rating:
5.0

Loved her! She was excellent. I thought she was the manager. I think she needs to be promoted because she helped me out a lot.

Rosalind H. 
Rating:
5.0

Customer did not leave a comment.

NATHAN M. 
Rating:
5.0

Customer did not leave a comment.

SHELBY C. 
Rating:
5.0

The ladies were professionals and I was in and out with no problems!!! Five Stars!!!!

TIMBER A. 
Rating:
5.0

Customer did not leave a comment.

LISA R. 
Rating:
3.0

Tires were bald and had to have them replaced in my driveway before proceeding with my trip.

IVAN C. 
Rating:
2.0

Customer did not leave a comment.

AMANDA C. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL W. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL W. 
Rating:
5.0

Customer did not leave a comment.

YOLANDA H. 
Rating:
1.0

I didn't receive my reverse payment on my card right away like they said I would

JAKWANTA M. 
Rating:
4.0

Customer did not leave a comment.

charles S. 
Rating:
5.0

Kodesia made my experience really nice if I could leave a tip I would 😊 her pay needs an increase

SHARNICE M. 
Rating:
4.0

Customer did not leave a comment.

RICKY T. 
Rating:
4.0

Customer did not leave a comment.

JEREMY G. 
Rating:
5.0

Customer did not leave a comment.

Kenneth L. 
Rating:
5.0

Customer did not leave a comment.

FALIESHA L. 
Rating:
5.0

Every thing was great

TABETHA C. 
Rating:
4.0

Clearer signs to drop box. The services were great!

Larry C. 
Rating:
3.0

Customer did not leave a comment.

DEMETRIA L. 
Rating:
1.0

The right rear view mirror was broken and free spinning. It was frozen when I left so I couldn't tell. I ended up not being able to even use it because it was a safety hazard. I would like to speak to someone about it

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Susan C. 
Rating:
3.0

Customer did not leave a comment.

Stephanie A. 
Rating:
5.0

Jazmine was awesome, professional, knowledgeable, and kind. You need to clone her. It will help your bottom line.

RODNEY D. 
Rating:
3.0

Customer did not leave a comment.

Rachel W. 
Rating:
5.0

Very helpful staff!

SUZANNE S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL A. 
Rating:
5.0

Great manager: Amber always on her job with great customer service

SAMUEL W. 
Rating:
5.0

thank you guys was big help

MOSES G. 
Rating:
2.0

Customer did not leave a comment.

CASSANDRA S. 
Rating:
3.0

Reservation was made for Pearl but had to pick up in Jackson. Gas hand obviously don't work and very confusing discrepancy still in my heat... Finally I reserved a smaller truck but had to get a larger one-meaning gas mileage wasn't good on this. Not pleased at all with Meridian Customer Service.

CAROLYN K. 
Rating:
3.0

The customer representative was rude. I brought the truck back with the gas tank at the same amount when I received it. The representative said she would charge my card an additional $18. 65 for gas after I let her know I put gas in the truck at the same amount as when I picked it up the day before. I am not satisfied with the customer service.

JARROD I. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL W. 
Rating:
5.0

Customer did not leave a comment.

JANA B. 
Rating:
5.0

They promptly accepted the truck and sent me my receipt via email.

James E. 
Rating:
5.0

Nothing they are absolutely perfect

Karisma B. 
Rating:
5.0

Nothing at this time.

HENRY A. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL W. 
Rating:
5.0

Customer did not leave a comment.

lailah T. 
Rating:
5.0

Customer did not leave a comment.

MILDRED C. 
Rating:
2.0

Everything

JASMEKA F. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL W. 
Rating:
5.0

Customer did not leave a comment.

Sara S.  |  First Impressions 
Rating:
5.0

The lady working the morning of pickup was extremely nice and helpful. Much appreciated. I really like this Uhaul location. Thanks

TAMARA F. 
Rating:
3.0

Customer did not leave a comment.

Christopher M. 
Rating:
4.0

Customer did not leave a comment.

Thelma D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Grant G. 
Rating:
1.0

the cashier was very rude ,she lied so much because she didnt want ro rent me a truck,i had to call the 800 number to get assistance,

LUKISHA C. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Again, UHAUL staff were very friendly and helpful.

Anna S. 
Rating:
3.0

Customer did not leave a comment.

SHENA M. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

NANCY G. 
Rating:
1.0

Employee service needs a huge improvement. The representative didn't explain how mileage works, how returning the truck works, or anything really.

Patrick L. 
Rating:
4.0

Customer did not leave a comment.

NYSHEKA W. 
Rating:
5.0

Customer did not leave a comment.

OSCAR C. 
Rating:
5.0

Customer did not leave a comment.

THELMA W. 
Rating:
5.0

Again, the ladies at this facility have excellent customer service skills! This is the second time I've used this location in the past month or so and they were nice and remembered me.

BRIAN T. 
Rating:
3.0

Be clear on insurance options and if a customer call and report they running late, prorate the charges. Don't charge a whole additional day with insurance and then they rent it again. So if you ever late just keep it the whole day. Don't let them get triple paid.

DWANYETTE B. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM K. 
Rating:
5.0

Customer did not leave a comment.

Richard Joseph C. 
Rating:
5.0

The gal working at this location was very professional and very friendly.

THOMAS B. 
Rating:
3.0

Customer did not leave a comment.

JOSHUA K. 
Rating:
5.0

Both ladies who helped me upon pickup and dip off were EXTREMELY friendly and quick with service! Great customer service!!!

BRIAN T. 
Rating:
3.0

Customer did not leave a comment.

LASHONDA B. 
Rating:
1.0

This young lady was very rud

Easter D. 
Rating:
3.0

Customer did not leave a comment.

VIRGIL O. 
Rating:
5.0

Customer did not leave a comment.

USHEKIE SHUNYA T. 
Rating:
5.0

Customer did not leave a comment.

Samuel W. 
Rating:
1.0

The lady who helped me was very rude. SheShe would shrug her shoulders whenever I would ask a question instead of verbally speaking. Never made eye contact just looked at her phone. Her entire demeanor was very rude. I will never use this location again.

OLLIE T. 
Rating:
3.0

Log in returned equipment in a timely manner.

James S. 
Rating:
5.0

Great customer service. Reasonable prices

CHRISTEEN W. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
3.0

Customer did not leave a comment.

HENRY A. 
Rating:
5.0

Love the team at this location! Bathroom is unexpectedly nice and always clean! GREAT PLACE!

Andy C.  |  First Impressions 
Rating:
1.0

Get a body there that want to work. The young lady lied about someone else getting the equipment because she didn't want to bother with it. I got on the phone with customer service and put a deposit on the renter in order to rent it and she didn't have a choice at that point.

Donald Y. 
Rating:
5.0

Customer did not leave a comment.

Donald S. 
Rating:
4.0

There was no gas, low tire pressure light on.

TAYLOR W. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S.  |  Overall Experience 
Rating:
5.0

Extremely helpful and excellent customer service! If I ever need storage again in the area there will be no guess to where I'm going.

Henry M.  |  Overall Experience 
Rating:
5.0

Very happy with the service!

Henry M.  |  First Impressions 
Rating:
2.0

They lost my reservation twice..so I didnt get it right until the 3rd time.

latasha t.  |  First Impressions 
Rating:
5.0

Very helpful and professional

David B.  |  First Impressions 
Rating:
5.0

I’ve used several different u-haul locations. the manager and staff here are AWESOME! Their personalities made me feel appreciated and if the need arises they will be my “Go-to” people.

Andy C.  |  Overall Experience 
Rating:
5.0

Thanks for the prompt and courteous service.

Yeong K.  |  Overall Experience 
Rating:
5.0

Love the manager!

Andy C.  |  First Impressions 
Rating:
5.0

Love the manager!

Andy C.  |  Overall Experience 
Rating:
5.0

Loved MRS Jobert and her team!

Andy C.  |  First Impressions 
Rating:
5.0

Very nice employees. Both employees I met were helpful, informative and courteous.

keyandra p.  |  First Impressions 
Rating:
5.0

Excellent customer service

Reba J.  |  Reservation 
Rating:
1.0

This was the worst moving experience I've had in my life. From the storage and the truck. You have some of t worse reps in that store. Never again. Nobody would even try to help me.

dorothy h.  |  Overall Experience 
No reviews have been submitted for this location.

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