I will never recommend this facility to anyone I ever know! I am battling cancer and I have had this storage facility for many many years. I lost everything that my grandma owned including family pictures family heirlooms and things I will never be able to get back. I tried to set up a payment plan so I could keep my stuff. The customer service of this facility is the worst ever. I hope no one ever has to go through what I went through. But I also hope that this facilities employees get the karma but they've done to my family.
DEONE W | Overall ExperienceSelf Storage Units in Jackson, MS, 39206
U-Haul Storage of North Jackson
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U-Haul Storage of Jackson
2234 Hwy 80 W, Jackson, MS 39204 View Available Units5.3 miles from this location -
U-Haul Storage of Pearl
2203 Hwy 80 E, Pearl, MS 39208 View Available Units5.7 miles from this location -
U-Haul Storage at I-20 and Pearson
3001 White Blvd, Pearl, MS 39208 View Available Units6.5 miles from this location -
American Premier Storage
2141 Woodland Way, Jackson, MS 39209 View Available Units7.5 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The staff was awesome. The rental of the uhaul was awesome. But the storage unit was awful my furniture got damaged my clothes got damaged my dryer got damaged my 70 in TV got water damaged doesn't work anymore. I had to throw a lot of stuff away due to mold. I 🐀 rat chewed my cords on my dryer. I will not recommend getting a storage unit here just a uhaul rental if possible
Terry H | Overall ExperienceI was given a storage unit with a broken door. It was tough to open and close. After I had it over half full (the office was closed the first day), I told the office about it. The woman told me I should have never been given that unit while they are waiting on the door to be fixed. Plus, if there is no gate for access, why can't I go in all night long. There are times I wanted to go past 10:00
CHARLES O | Overall ExperienceI have always been a customer of U-Haul every time I move. They always treat me very well and things go wrong. They always willing to hear your version of what happened to your stuff by anything. They always fix it for you, so I’m appreciate being on U-Haul customers.
Regina M | Overall ExperienceNot only were the employees rude and disrespectful but also had the nerve to not be helpful. I was told because I was not an out of state client…the storage first month couldn’t be offered to me even after renting a uhaul. I was very angry. I questioned them and was allowed the first month free. After gaining access to the storage area, I noticed the back gate with a large hole where anyone can come thru. I didn’t have to put my code in to gain access which was another safety hazard now let’s discuss no cameras etc. I will never recommend this business or do business with them again.
EBONY B | Overall ExperienceStaff was incredibly friendly and helpful.
Collin I | Overall ExperienceI just like to say that they was very helpful. And helping me to get started. With everything. Ms.Cain is truly a blessing to the people in north jackson U-Haul.
James W | Overall ExperienceWater leak unit 300
canetria p | Overall Experience