Customer Reviews for U-Haul Storage of North Jackson

2,522 reviews

4181 Northview Dr   Jackson, MS 39206
(N Of Meadowbrook Rd)

(601) 368-9323

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(601) 368-9323

4181 Northview Dr
Jackson, MS 39206
(N Of Meadowbrook Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

N/A

LARRY L. 
Rating:
5.0

Customer did not leave a comment.

Rholanda P. 
Rating:
4.0

Customer did not leave a comment.

Don C. 
Rating:
4.0

Customer did not leave a comment.

RONALD B. 
Rating:
5.0

Customer did not leave a comment.

DEMEITRES B. 
Rating:
3.0

There was virtually no gas in the tank and I had to find gas station immediately after pickup. That was not a good way to start the rental period. I was told by this location that I would be credited $30 for the gas which I was but then charged the same amount by the location I dropped truck off at. Ridiculous

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

Nia T. 
Rating:
5.0

She did as best she could to help. I do understand it wasn't her fault with my bad experience.

Tina D. 
Rating:
4.0

Customer did not leave a comment.

PORTIA J. 
Rating:
1.0

Customer did not leave a comment.

CANDACE T. 
Rating:
5.0

Customer did not leave a comment.

Miranda C. 
Rating:
1.0

Fraudulent Practices Charging Inaccurately

HENRY F. 
Rating:
5.0

Customer did not leave a comment.

LEKISHI D. 
Rating:
5.0

Customer did not leave a comment.

LEKITA G. 
Rating:
4.0

Customer did not leave a comment.

VANESSA B. 
Rating:
5.0

Customer did not leave a comment.

SUDHEER K. 
Rating:
5.0

Customer did not leave a comment.

TASHISKA R. 
Rating:
5.0

Customer did not leave a comment.

SHARON R. 
Rating:
5.0

Customer did not leave a comment.

FORREST G. 
Rating:
5.0

Customer did not leave a comment.

Savannah Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dempsey H. 
Rating:
2.0

You need to be packing a gun to drive to this part of Jackson. The staff made the beat of it and were wonderful

mark B. 
Rating:
5.0

Always a great experience renting equipment from this location.

GREGORY S. 
Rating:
5.0

Customer did not leave a comment.

CHICANA N. 
Rating:
3.0

The pick up was smooth and the attendant was very friendly. When I arrived for drop-off 30 minutes prior to closing, the attendant had locked the doors and told me they were closed. The posted hours were 7am-7pm ... it was 6:30pm when I arrived. After some negotiating through the locked door he finally came out. Of my many experiences with U-Haul, this experience seems on-brand. Each time I rent from them, I swear to myself it will be my last time.

JOHN A. 
Rating:
5.0

Customer did not leave a comment.

Angela B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

IFTEKHAR R. 
Rating:
5.0

Customer did not leave a comment.

Sharon C. 
Rating:
5.0

Customer did not leave a comment.

ANGELA B. 
Rating:
3.0

Make sure equipment is in the vehicle and verify that the unit is clean.

Kenyattia B. 
Rating:
5.0

Customer did not leave a comment.

LAUREN S. 
Rating:
3.0

I booked online for a 10ft truck but when I made it to the location the personnel told me I would have to use a 15ft truck instead. I was hesitant about driving a truck of this size that's why I didn't book it, but for that to be my only option when I get to the location is so unacceptable after booking 3 weeks prior. I wish that Uhaul streamlines it's online process/system.

KACHELLE P. 
Rating:
2.0

The lady at the desk was rude and downgraded my truck after I upgraded it to a 15 foot truck. Poor customer service

Passion W. 
Rating:
5.0

No improvement

dollie C. 
Rating:
4.0

Customer did not leave a comment.

REGINALD T. 
Rating:
4.0

Everything is just fine as is....

HENRY A. 
Rating:
5.0

Customer did not leave a comment.

CALEB M. 
Rating:
5.0

Amber was professional and personable and quite helpful. And the movers' help was outstanding. Those gentlemen were on time, professional, personable, patient and understanding. They far exceeded what we paid. It was an overall great experience.

JO B. 
Rating:
5.0

Everything was excellent thank you all very much

MITCHELL D. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

NATASHA G. 
Rating:
5.0

Customer did not leave a comment.

IRIS B. 
Rating:
4.0

I asked for 6 pads an only had 4

GEORGE C. 
Rating:
5.0

Customer did not leave a comment.

SIMEON S. 
Rating:
5.0

Customer did not leave a comment.

CHARDAREO V. 
Rating:
4.0

Customer did not leave a comment.

GREG W. 
Rating:
3.0

Truck I reserved was not there when I arrived at pick up time, tried to put me in a bigger truck. Had to rent smaller local use truck and cost twice as much. Truck drivers window was loose and shook the whole way, will never use haul again!!

CHRISTY W. 
Rating:
5.0

This was my 2nd time doing business here @ this location, I will be back agin when needed. The staff here was really professional & nice..

HEATHER A. 
Rating:
4.0

Customer did not leave a comment.

KAHMILAH C. 
Rating:
5.0

Customer did not leave a comment.

GIDEON C. 
Rating:
5.0

Customer did not leave a comment.

TONY M. 
Rating:
5.0

Customer did not leave a comment.

FORREST G. 
Rating:
5.0

Customer did not leave a comment.

FONZO A. 
Rating:
5.0

Customer did not leave a comment.

SARAH M. 
Rating:
5.0

Customer did not leave a comment.

TORY S. 
Rating:
1.0

Check the vehicles, maintain them and then offer reasonable solutions when a problem arises

JESSICKA L. 
Rating:
5.0

2 👍

RONNIE M. 
Rating:
4.0

Customer did not leave a comment.

SAMUEL T. 
Rating:
1.0

Customer service was rude and took over 20 minutes to ask me my name. The truck was not on half full and the pads were all in the back. Lack of staff and just horrible experience.

Michael M. 
Rating:
4.0

Customer did not leave a comment.

Karen T. 
Rating:
1.0

The manager Amy at the Jackson, MS location on Northview Drive was horrible and unprofessional!

ANN J. 
Rating:
5.0

The people at this location are very helpful, efficient, and friendly. Highly recommend them.

Cooper M. 
Rating:
5.0

Enjoyed the service.

Jamal J. 
Rating:
5.0

Customer did not leave a comment.

T W. 
Rating:
2.0

It was only one person working and she was new. I think more training is needed before leaving someone by themselves before being fully trained. I had to wait over an hour before being waited on. It wasn't her fault. She was doing the best she could.

JIMMY C. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH C. 
Rating:
4.0

Customer did not leave a comment.

JONATTA J.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

JAMES T. 
Rating:
3.0

NA. Experience was fine.

AISHA M. 
Rating:
3.0

The staff wasn't pleasant and I'm keen on customer service. The equipment had chicken bones in the cup holder, earrings on the floor. It was not cleaned and you would think so with Covid. Hours are convenient.

FARINA K. 
Rating:
3.0

Customer did not leave a comment.

MUNA Z. 
Rating:
1.0

They tried to over charge me on miles we had a little argument and she said we can go see for your self go out and it turns out I was right she didn't even apologize for the inconvenience I said that was just a lot of money I can't throw away she said I did what the app said but you previously told me you look at it on the truck but your story changed something just wasn't right never coming here again!

BRITTANY J. 
Rating:
5.0

Customer did not leave a comment.

OLLIE C. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY H. 
Rating:
4.0

The employee was very helpful. Much more than my last experience in Memphis, TN.

MARCUS B. 
Rating:
3.0

Customer did not leave a comment.

JAMES H. 
Rating:
3.0

Customer did not leave a comment.

PORTIA E. 
Rating:
5.0

When I arrive back with the U-Haul the boy did was trade it out with the girl that gave me the U-Haul he was very rude and say hey how are you doing he was on his phone constantly

JADE R. 
Rating:
5.0

Customer did not leave a comment.

MARY F. 
Rating:
5.0

Kodeshia was real attentive and helpful as well when we dropped the u-haul off. She was very polite. She didn't waste any time and capped off and already pleasant experience. Thanks!

ALAN T. 
Rating:
3.0

Walk up to counter cashier on phone texting while I'm standing there. Don't get my dolly cause no one put it on the truck

TESS M. 
Rating:
5.0

Nothing cause y'all the best I came 09-04-21 and the lady and man was very respectful and kind took they time and really help me out a lot thank y'all I will highly recommend y'all

LANCE M. 
Rating:
4.0

The ladies at this location do a great job

BOBBY W. 
Rating:
4.0

Customer did not leave a comment.

JOYCE D. 
Rating:
5.0

Customer did not leave a comment.

BERNETTE B. 
Rating:
5.0

Customer did not leave a comment.

JUANA B. 
Rating:
5.0

I was pleased with everything

BETTIE C. 
Rating:
1.0

Need a refund for the equipment

TREMAYNE K. 
Rating:
5.0

I can't think of anything that needs approving.

Larry H. 
Rating:
3.0

When I picked up the service lady was rude and had her kids locking and un locking the door. She gave me the key to the wrong truck and I had to go back in and let her know. Then she got an attitude and walked off to bring me a van that was damaged and not clean and was empty. However when I returned the van, a different service lady was very nice. The first lady should really be fired.

Bridget Y. 
Rating:
5.0

Customer did not leave a comment.

Marquell M. 
Rating:
5.0

Customer did not leave a comment.

Ingrid O. 
Rating:
1.0

Customer did not leave a comment.

edith H. 
Rating:
2.0

Have accurate reservations especially when email states guaranteed. Ensure all trucks are properly serviced

JOCELYN S. 
Rating:
5.0

Customer did not leave a comment.

YOLANDA C. 
Rating:
1.0

Not charge for 2 days when ask for one and won't refund the second day!! I didn't even have the truck 7 hours the first day!!! I was charged for 205 miles but I only did 189!! All the response I got was it's a set price and I only asked for one day!!

Shanika C. 
Rating:
5.0

Customer did not leave a comment.

Scott W. 
Rating:
5.0

Customer did not leave a comment.

angela W. 
Rating:
5.0

Customer did not leave a comment.

DEREK B. 
Rating:
5.0

Have the truck already clean

JACQUALINE E. 
Rating:
4.0

Customer did not leave a comment.

OLLIE C. 
Rating:
4.0

Customer did not leave a comment.

GARY D. 
Rating:
5.0

Customer did not leave a comment.

TIARA J. 
Rating:
5.0

Customer did not leave a comment.

Thabi M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sara S.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Back
To Top