Customer did not leave a comment.STEPHANIE B. | Overall Experience
Customer Reviews for U-Haul Storage of Orchard Park Rd
U-Haul Truck Share 24/7© Location
West Seneca, NY 14224
(Rental office at 3120 Orchard Park Rd)
Services at this Location:
Always Open On Your Smartphone
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was allowed to prepay for next year at my previous rate !!! Fantastic thank you!!!lee a. | First Impressions
Customer did not leave a comment.Mark B. | First Impressions
Customer did not leave a comment.Danielle F. | First Impressions
It is very hard to get in touch with the staff by phone.James P. | Overall Experience
Andy was amazingly helpful!Melanie P. | Overall Experience
It was unclear in the online booking process how to obtain access to the storage facility or the process to secure the storage cells Thankfully the truck facility is close It helps the overall process Thankfully also what we reserved was not available The larger interior cell helped us overcome what would have been a really unfortunate situation as the smaller outside “sheds” are smaller than one might visualizePhillip B. | First Impressions
Andy was very friendly and helpfulDuane W. | First Impressions
Customer did not leave a comment.STEPHANIE B. | First Impressions
everything was clean and ready - the lock was even waiting for us !!Elizabeth G. | Online Move In
I made a reservation by phone with U-Haul for a certain size storage space. When I got to the location and store the agent at the counter told me that that particular size was unavailable. They had a bigger size and the more expensive size. But that is not what I reserved. After she could confirm for me that I did rent a specific size she told me that “the company does this all the time”. They reserve spaces and equipment even though we don’t actually have. I was forced into a larger space a more expensive one that I don’t really want but I had no choice. I had to return the trailer that I was renting and I was running out of time. This is absolutely ridiculous. Why do you make reservations for things you don’t actually provide.JOSE MANUEL B. | First Impressions
Customer did not leave a comment.CLAUDETTE M. | First Impressions
There are giant water spots over my unit and a huge whole in the ceiling above it as well. The insulation from the whole is falling out and into my unit. I am very disappointed.Tanner J. | Online Move In
Customer did not leave a comment.Chris T. | First Impressions