Customer Reviews for U-Haul Storage of Orchard Park Rd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Storage of Orchard Park Rd

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Jerome R. | Overall Experience |
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Customer did not leave a comment.

MICHELLE F. | Overall Experience |
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Please update your computer systems. The time I spent waiting to pay/or rent a truck, was a waste of my time and your staffs time.

paul p. | Overall Experience |
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Customer did not leave a comment.

Tanner J. | Online Move In |
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There are giant water spots over my unit and a huge whole in the ceiling above it as well. The insulation from the whole is falling out and into my unit. I am very disappointed.

JIM L. | Overall Experience |
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Very Clean and professional Andy even sanitizes the parking lot and wipes down the lights poles !

Patrice T. | Overall Experience |
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Customer did not leave a comment.

Chris T. | First Impressions |
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Customer did not leave a comment.

linda g. | Overall Experience |
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Very friendly and helpful

david L. | Overall Experience |
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Customer did not leave a comment.

Dixie B. | Overall Experience |
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Customer did not leave a comment.

Duane W. | Overall Experience |
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Customer did not leave a comment.

Megan M. | Overall Experience |
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Customer did not leave a comment.

JIM L. | First Impressions |
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Andrew was more than accommodating the sweet smell of the storage facility was very appetizing and delightful.

Nicolas H. | First Impressions |
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Customer did not leave a comment.

Bryan P. | Overall Experience |
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Customer did not leave a comment.

Dan S. | Overall Experience |
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Helpful and convenient. The secure gate was easy to use.

Mary Agnes T. | Overall Experience |
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None

Mark W. | First Impressions |
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Very clean inside storage and could unload the truck partially indoors under cover. The service provided by General Manager Cody was exceptional. Best storage experience ever

Dan S. | First Impressions |
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Very friendly and courteous. Cody answered all my questions and was very helpful. I like the selection of boxes and the easy access to the storage unit.

JENNIFER B. | Overall Experience |
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Staff was slightly disconnected from a solid routine.

William B. | Overall Experience |
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I used the trailer storage area, it was convenient and secure.

Charles B. | Overall Experience |
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Quick and efficient!! Friendly staff

JANET H. | First Impressions |
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Lady was helpful and knew what she was doing

Helen R. | Overall Experience |
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Thank you.

VICKI J. | Overall Experience |
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I would recommend your facility to anyone looking for a storage unit. It was clean and pricing is good.

John J. | First Impressions |
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The guys there were awesome and helped me out right away when I needed a bigger unit

MONICA S. | Overall Experience |
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I would very much recommend this storage location. It was well lit and clean. The staff was very nice.

Dylan K. | Overall Experience |
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Staff was very helpful would recommend to others

SUZANNE S. | Overall Experience |
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outside well maintained. staff helpful when needed.

John R. | Overall Experience |
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Moved back to WNY and Uhaul was huge help from all the truck rentals to storage unit was great experience. I have nothing but positive experience!

Philip H. | Reservation |
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Able to meet our need. Affordable!!

JOSEPH V. | Overall Experience |
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Convenient

Andrzej R. | Overall Experience |
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excellent facility- staff is very friendly and help

CHRISTIAN D. | Overall Experience |
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I was moving stuff out of my unit walking back and forth and my television and and two boxes of dvd’s We’re stolen as well as my Apple TV device. There was water damage to many of my items

Todd A. | Overall Experience |
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4x13x8 unit. That means 8 foot high for a full 13 feet......wrong. About 6 feet into the unit, the ceiling starts sloping all the way to the floor. Holes in the wall also.

STEPHANIE R. | Overall Experience |
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The store manager is rude! The storage unit was filthy, my belongings in the unit got destroyed due to an animal that got in the unit and they did not care.

Charlie M. | Overall Experience |
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I was quoted one price and paid another. The gate kept locking me out. Wasn't a good experience. I'll go someplace else for my storage needs next time.

No reviews have been submitted for this location.

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