Customer Reviews for U-Haul Storage of Saint Joseph
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

13 reviews

903 N 36th St   Saint Joseph, MO 64506

(816) 558-6596

Location Hours

Always Open On Your Smartphone

Services at this Location:

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(816) 558-6596

903 N 36th St
Saint Joseph, MO 64506

Services at this Location:

Location Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

It was not made clear that my free lock would be inside the unit and it did not make it clear that I would need a knife or scissors to break the ziplock tie that was on the storage unit before I could get into it. Other than that, it was clean and easy to get into.

Cherie H.  |  Online Move In 
Rating:
5.0

Someone had parked their massive UHAUL truck blocking both of the doors to the drive in area. I had to park outside and deal with the cold to get moved in. Luckily I was just putting my lock on it and wasn't bringing in boxes. I will wait until another time when there isn't someone very rudely blocking the doors. There was no one to be found, the truck seemed abandoned but then later when I drove by it was gone. Please put. up signs or something so people know not to block those garage doors.

Emily B.  |  Online Move In 
Rating:
5.0

The facility was very nice both inside and out. I would wholly recommend it to anyone needing to store their precious items. Thanks for a very good experience.

John G.  |  Overall Experience 
Rating:
5.0

Had great assistance in getting what I needed. Shown sizes of storage unit. Visual so much better. Easy location for office & unit. I was so very tired, but staff was so helpful. I so appreciate all of you. Thx, Ricky, Anna, and Joseph.

Kathy E.  |  First Impressions 
Rating:
5.0

Everything was well organized and well kept. All of the people at U-Hall were very helpful. A pleasant experience overall.

John G.  |  First Impressions 
Rating:
5.0

Ricky made the whole process fast and easy. He really cares about customer satisfaction.

Gary P.  |  First Impressions 
Rating:
4.0

I had previously left a negative review for this facility, but Ricky reached out to me and made it right. I would not hesitate to use this facility again.

Cliff C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry S.  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Sandy O.  |  Overall Experience 
Rating:
4.0

The storage facility is extremely clean and secure. It's quite a walk to my unit, but I appreciate the use of the free push carts. I did experience an huge problem while trying to access my unit through the online check in. The people that I spoke with on the phone weren't helpful at all. I sat in front of the storage facility for an hour on the phone, trying to get help checking in to my unit. I was paying my movers $100 an hour, as they sat in the parking lot waiting with me. I literally, had to drive to the local UHaul truck rental facility on north Belt in St. Joseph, MO to ask for help. A young lady named Joanie Higgins was an enormous help. She knew exactly how to get me checked in to my storage unit. She was kind and very efficient.

Sandy O.  |  First Impressions 
Rating:
5.0

Also the uhaul location on the north belt hwy in St joseph Mo was great to work with outlet

mike v.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer C.  |  First Impressions 
Rating:
5.0

Ricky has been fantastic, and I highly recommend both the storage facility as well as the truck rental and supplies ! GREAT Experience !

Michael W.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

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