Customer Reviews for U-Haul Storage of Saint Joseph

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Storage of Saint Joseph

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Gary P. | First Impressions |
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Ricky made the whole process fast and easy. He really cares about customer satisfaction.

Cliff C. | Overall Experience |
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I had previously left a negative review for this facility, but Ricky reached out to me and made it right. I would not hesitate to use this facility again.

Larry S. | Online Move In |
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Customer did not leave a comment.

Sandy O. | Overall Experience |
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Customer did not leave a comment.

Sandy O. | First Impressions |
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The storage facility is extremely clean and secure. It's quite a walk to my unit, but I appreciate the use of the free push carts. I did experience an huge problem while trying to access my unit through the online check in. The people that I spoke with on the phone weren't helpful at all. I sat in front of the storage facility for an hour on the phone, trying to get help checking in to my unit. I was paying my movers $100 an hour, as they sat in the parking lot waiting with me. I literally, had to drive to the local UHaul truck rental facility on north Belt in St. Joseph, MO to ask for help. A young lady named Joanie Higgins was an enormous help. She knew exactly how to get me checked in to my storage unit. She was kind and very efficient.

mike v. | First Impressions |
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Also the uhaul location on the north belt hwy in St joseph Mo was great to work with outlet

Jennifer C. | First Impressions |
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Customer did not leave a comment.

Michael W. | First Impressions |
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Ricky has been fantastic, and I highly recommend both the storage facility as well as the truck rental and supplies ! GREAT Experience !

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