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Harmony L | Overall ExperienceSelf Storage Units in Saint Joseph, MO, 64506
U-Haul Storage of Saint Joseph
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U-Haul Moving & Storage of Saint Joseph
1717 N Belt Hwy, Saint Joseph, MO 64506 View Available Units0.5 miles from this location -
Village Storage
19037 59 Highway, Saint Joseph, MO 64505 View Available Units4.2 miles from this location -
Arrowhead Storage
19610 N 169 Hwy, Saint Joseph, MO 64505 View Available Units4.5 miles from this location -
U-Haul Moving & Storage of Leavenworth
4820 S 4th St, Leavenworth, KS 66048 View Available Units35.2 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The storage unit I rented for two years had constantly changed in price every month. I double paid each month the first year and was charged $23.99 in late fees each month when i payments weren't late. A random door was added without me knowing until I went to the location. There is a seperate storage unit number and lock installed. They keptva lock on it claiming they needed payment. They sent letters referring to me as an occupant, and also used the word lien, as if they held collaterol or I was purchasing. I had to pay $100.00 as a deposit and was given 72 hours to move my items out when they owe me more than $2,000.00. I haven't been paid what they owe to me and the security card they gave me with an access code didn't work and it was an ungated, drive up storage unit. The manager sucks but the employees are helpful. Whatever WebStorage is that they use to accept pay doesn't work with their store computer system. And there are no trash recepticals onsite. There were phone numbers, e-mail addresses and the password changed on my account. There are items missing from my storage unit that are parts to my vehicle and also my electronics.
Erin F | Overall ExperienceEverything was great thanks
Akuch K | Overall ExperienceAlways friendly and helpful. Makes a sometimes stressful situation a lot easier with their help.
KRISTINA W | First ImpressionsDidn't encounter any problems
ORBIE F | First ImpressionsClean and secure. Very reasonable prices. Friendly staff.
brandon n | First ImpressionsKristi, the manager, and an employee, Eric, were so kind, patient and helpful. They accommodated us by working out more storage since I had not figured accurately how much I would need. I appreciate them so much and can’t thank them enough!
ELLENE L | First ImpressionsTracy was very helpful and made an effort to put me in a better storage unit than the one I previously selected. She explained everything thoroughly. She took the time to note my account for the equipment that was missing prior to my rental so I wouldnt be charged.
CECILIA T | First ImpressionsKristi is amazing!!!
Rhonda G | First ImpressionsEasy accessible and secure.
Ann H | First ImpressionsI paid for a full month. U-Haul took an auto pay without permission. Then when I moved out in the 15th of October I was told I was unable to get the last half o my payment reimbursed. This is unacceptable.
marti w | Overall Experience