Customer Reviews for U-Haul Storage of Swoyersville
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

114 reviews

207 Simpson St   Swoyersville, PA 18704

(570) 763-4304

Location Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(570) 763-4304

207 Simpson St
Swoyersville, PA 18704

Services at this Location:

Location Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Serina G.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Janet L.  |  First Impressions 
Rating:
1.0

No carts to load or unload Stacie rude and hung up on me. Multiple calls and on hold each time. Lied to by staff. Unable to get resolution. I have a handicap that effects my mobility and needed those carts to empty my storage. None available. 3 people to carry boxes one by one. What should have taken no more then an hour. Took 2 and 1/2. Leg killing back breaking multiple trips back and forth to empty my storage. Finally broke the lock on the one hand truck. Due to could no longer keep lifting the boxes one by one. Call the office Stacie hung up on me. Called customer service another 4 times after that on hold for extended periods. No supervisor available to speak with me. Said someone should call me back by Wednesday. Today is Sunday It happened Sat morning Kingston location. I'm paid up till the end of the month so I will be asking fora refund for mu6unused time and all the agrivation and pain I have to endure.

Naomi W.  |  Overall Experience 
Rating:
5.0

Great friendly staff. Facility nice and worry free about my belongings.

Tina R.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

connie h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jean r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica H.  |  Overall Experience 
Rating:
5.0

Stacey is amazing!!!!!!!

Amanda B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ernestine S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Quinto S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Naomi W.  |  First Impressions 
Rating:
5.0

VERY satisfied with the cleanliness and the temperature inside. I have experienced other "climate controlled" facilities that would barely keep you from breaking a sweat. This facility is TRULY climate controlled! Thank you for being true to your claims!

Scott H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jennifer S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Beverly H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John D.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Roy D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Arthur B.  |  Online Move In 
Rating:
5.0

Your representatives were very helpful and courteous.

Peter R.  |  Online Move In 
Rating:
5.0

Loved that they have carts right at the door if you need them!!

Pamela C.  |  Online Move In 
Rating:
2.0

Couldn't get in. Complete waste of time and money. Had to keep the truck for another day. 😠 There's no hours listed on any of the paperwork that I received for the storage unit. And there is a placard on the building that reads 24-hour access. You would think that when I walked out of the office I would have been all set to enter my storage space whenever I needed. Instead I was standing there like an idiot with two friends just after midnight wasting everybody's time wondering why my card doesn't work. And then when you call for assistance with the push button it gives you options one two and three and it does not recognize when you punch any of those numbers so after it asks you twice what your option is and it doesn't recognize your input it hangs up on you. I am forfeiting work hours today to go do what I was supposed to have done last night . Bottom line, not good .

Robert R.  |  First Impressions 
Rating:
5.0

Very kind and helpful

RICHARD S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Denise G.  |  First Impressions 
Rating:
5.0

The move-in process was easy and convenient, and my unit was clean and ready when promised.

Michele T.  |  Online Move In 
Rating:
5.0

Thnx

kierra t.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

cliff s.  |  First Impressions 
Rating:
5.0

Very nice units, they are clean, well lit for safety, easy access and a reasonable price. Highly recommended if you are in need of a storage space.

Regina S.  |  Online Move In 
Rating:
4.0

The unit I rented was to small for my dresser ,headboard, mattress and box spring to store in the 5x5x8 unit. So I had to take the dresser somewhere else which ended up costing me more money in mileage fees on the uhaul truck that I rented! So I'm disappointed in that fact.

Michael T.  |  First Impressions 
Rating:
4.0

Called last week to confirm both units. When i arrived ,1 of the 15x8 was not available so got downsized. Pretty frustrating because i called week before and didn’t have enough room to store.

Brandon K.  |  First Impressions 
Rating:
4.0

Although the storage facility itself was clean, the rental unit could have been swept out and spider webs removed.

Brbara M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul T.  |  First Impressions 
No reviews have been submitted for this location.

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