Customer Reviews for U-Haul Storage of Swoyersville
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Storage of Swoyersville
Anthony S. on
great Job by the Staff
dave A. on
ALBERT N. on
Staff was very helpful
Alexis Y. on
Email directions were a little confusing when at the site. Storage building and units are ditry
JoAnne C. on
This was my first time using storage. Everyone was very kind and courteous as well as helpful. I would recommend to family and friends...very clean lockers too. Thank you very much.
Ann B. on
Scary walking down hallway waiting for sensor lights. Maybe have light switch on wall upon entering.
GERI P. on
Lack of security. I recently learned I should have had a access card. I didn't. Each time I went to my unit a silent alarm went off, to rich no one EVER made me aware. Glad I had insurance.
Kayla L. on
The lovely ladies at the UHaul in Swoyersville turned my nightmare moving experience with another storage facility into a breeze! The customers service and protection is spot on!
theodore S. on
The only issue I ever had was the inner set of doors going in. There is a difference in floor levels that causes things to move on the carts when you try to cross that spot.
Laura J. on
I wish they would prorate there monthly storage costs to customers. I was very upset to find that out as all other facilities I have used in the past offer it.
JOSEPH C. on
Stacy Eckstein,Britney Baker and all the other employees that I had contact with were very helpful, kind and very knowledgeable and answer any and all question.
SHEAMUS C. on
Facility is dirty, heat was never on, big sign saying it’s climate controlled,
JoAnne C. on
Everyone from the office to the storage area was kind, courteous, and ver professional!! I couldn't have asked for anything more...My thanks to all of you.
Zach T. on
It was a pain that it wasn't 24 hours. It was also strange having to drive to the Kingston location for customer service. And some of the employees there were playing on their phones when I walked in.
Donisha C. on
Thank you for your great service, I will use this service if ever needed again definitely will be a reference to others... again thank you for your service....
WILLIAM P. on
Staff always friendly and helpful. Very pleasant experience in renting a truck. Explained everything in detail.
Diane C. on
Valerie M. on
Customer service staff very helpful
LAMAR C. on
All of my needs were met and the staff were very helpful. If needed I would return and use this facility again.
Donisha C. on
It wasn't a wait,I was treated politely, the environment was calm,the customer service team was awesome, very helpful.
Fred R. on
Nice indoor storage building, easy access for loading/unloading.