Customer Reviews for U-Haul sur Crémazie Ouest - déménagement et entreposage

3971 reviews

306 Boul Cremazie Ouest   Montreal, QC H2P1C6

(514) 385-6297

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(514) 385-6297

306 Boul Cremazie Ouest
Montreal, QC H2P1C6

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Mansour M. 
Rating:
5.0

L'équipement et le service à la clientèle ont été parfaits : somme toute une excellente expérience! Merci!!

Michel P. 
Rating:
5.0

To deliver the truck with the thank full, After return, your employee to refill and charge for gas as for the mileage...Thx, over all very good experience

STEFAN I. 
Rating:
3.0

Why can you give me a french review ???

Sylvain B. 
Rating:
3.0

It was a very small location and the staff wasn't able to properly meet with the demand. They were only two for about 8 people waiting. Also, I've had issues with the app and struggled for almost an hour to drop the truck as I couldn't upload pictures of the gauge and no one would answer on the phone. It was very annoying as I didn't know if I could leave or not without properly leaving the truck there.

Marianne R. 
Rating:
4.0

Customer did not leave a comment.

Pierre G. 
Rating:
5.0

Staff were great. The bed of the trailer was dirty, it should have been swept down, and possibly hosed down, but maybe there was not enough time between the last drop off and my pick up.

Bridget O. 
Rating:
5.0

Customer did not leave a comment.

Dominique D. 
Rating:
3.0

The truck itself was fine, got the job done, but the wait made us waste almost an entire our of our payed time. Service was slow and inefficient. Had to fill out the check in twice in the app and in person. Clients should at least be warned that the wait will be so long so they can come 45 minutes in advance or so to get their truck on time.

José Luiz D. 
Rating:
1.0

EVERYTHING !!!! Very poor service

amine K. 
Rating:
2.0

A bit of organization would not hurt. I was basically asked to look around for the staff so I could get the key. The staff could not be bothered to show me where the equipment I bought was, only pointed vaguely in the direction. Other than that, the truck was alright!

Thierry D. 
Rating:
4.0

COVID restriction in store ( max 2 ppl inside) was not respected.

Martin D. 
Rating:
1.0

Hi, we had a really bad experience since our location was planned for the friday 18h, but we arrived at 19h because of another emergency and then the shop was closed and no one could help us. Therefore, we weren't able to pick up our truck. We came back the next morning and our truck was scheduled for another person !!!!! We were really disappointed. Fortunately, the working girl who was helping us found a smaller truck and gave it to us... But still, we had to do 2 rounds trips instead of one because the truck was too small. BAD EXPERIENCE

David R. 
Rating:
1.0

Tell your customer that cleaning fees exist before giving the keys

Jerome A. 
Rating:
2.0

Phone check in was inefficient, took way too long to verify and still required us to wait in line in the store.

Marc O. 
Rating:
3.0

Customer did not leave a comment.

Austeja G. 
Rating:
5.0

Customer did not leave a comment.

Hamid S. 
Rating:
1.0

179km charged instead of 20. Options not available at pick up

Jean Luc F. 
Rating:
5.0

The all doesn't work to unlock the car

Soraya A. 
Rating:
5.0

Customer did not leave a comment.

Marc Andre F. 
Rating:
5.0

Customer did not leave a comment.

marouane K. 
Rating:
5.0

You should have membership cards for various categories of frequent customers

Babatunde Simeon I. 
Rating:
5.0

Customer did not leave a comment.

Claude B. 
Rating:
4.0

Customer did not leave a comment.

Jean-Ffederic D. 
Rating:
5.0

Un sondage en français serait très très apprécié

Lucien L. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

Honestly the van was VERY old and made a lot of noise while driving. Despite this it was clean and did do the job for me!

Suzanne C. 
Rating:
5.0

The truck share 24/7 contactless pickup system is nice, but it takes quite a lot of time to go through. It'd be nice to optimize the form and make it faster.

Olivier G. 
Rating:
5.0

Personnels très agréables et accueillants. Ils méritent tous les augmentations de salaire.

Shabnam Z. 
Rating:
3.0

Customer did not leave a comment.

chntal C. 
Rating:
4.0

The reservation online took me to St Laurent where the location was closed and I had to call to switch locations so my suggestion is to improve the online reservation system. The Cremazie location was very good, convenient and professional.

Natan S. 
Rating:
4.0

Customer did not leave a comment.

Mélissa F. 
Rating:
5.0

Make your survey in frenck; faire votre sondage en français

Jean-Philippe C. 
Rating:
5.0

Customer did not leave a comment.

Emanuel D. 
Rating:
4.0

En français svp!

Louis A. 
Rating:
5.0

Customer did not leave a comment.

miroslaw C. 
Rating:
5.0

Customer did not leave a comment.

michel F. 
Rating:
5.0

Customer did not leave a comment.

Mohamad A. 
Rating:
3.0

Customer did not leave a comment.

Glavens M. 
Rating:
5.0

J'étais très content Le prix Le service Et surtout l accueil Ça fait plaisir de faire affaire avec Uhaul.

Hadjadj B. 
Rating:
5.0

Customer did not leave a comment.

Daniel P. 
Rating:
3.0

Customer did not leave a comment.

PHILLIP Z. 
Rating:
4.0

Customer did not leave a comment.

William F. 
Rating:
5.0

Customer did not leave a comment.

Jean Pierre B. 
Rating:
5.0

Customer did not leave a comment.

Rebecca Z.  |  Online Move In 
Rating:
3.0

Picking up the vehicule was long, despite having clicked on the « no contact » on line option. Had to wait in line, re do with the clerck what inhad done online. Worse, the return process. Wait in line, the clerck going out to inspect the vehicule with every return customer......very long and outdated

christian P. 
Rating:
5.0

Actually The Uhaul (849028) 306, boul. Crémazie west, Montreal, Qc, H2P 1C6, as to be one of the best customer friendly atmosphere agents. They greet you with a smile and help you out with your every needs. Great job to that team.

Antoine F. 
Rating:
5.0

Customer did not leave a comment.

Benoit G. 
Rating:
5.0

excelent service quick fast and well done thanks

Michael M. 
Rating:
4.0

Customer did not leave a comment.

Pascal R. 
Rating:
5.0

Customer did not leave a comment.

Daniel D. 
Rating:
5.0

Très bon service et courtois

Sylvain P. 
Rating:
2.0

Les modalités de paiement devraient être plus conviviales. Par deux fois on m'a chargé des frais de paiement en retard. La première, je n'ai pas réussi à payer par internet et je n'étais pas à l'aise de fournir mes données sur le cellulaire de quelqu'un. La deuxième, le commis a mal pris les données de la carte et elle n'a pas passé. On attend beaucoup trop au comptoir ou au téléphone, je vais choisir une autre localisation.

Hélène K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nabil P. 
Rating:
3.0

Customer did not leave a comment.

JONAL S. 
Rating:
5.0

Customer did not leave a comment.

PLACIDO O. 
Rating:
4.0

It would be nice to see these trucks outfitted with rear cameras and blind spot detection and side view mirrors that are easier to adjust. Francesca was amazing and made the experience a pleasure.

Lawrence K. 
Rating:
5.0

Nobody have a mask. No liquid for hands at all. It's not serious guys. Ok for truck price and service but really!!!! You respect no rules

jerome C. 
Rating:
5.0

Excellent service MAIS toutes les communications écrites sont en anglais comme ce sondage et les indications pour rapporter le camion en dehors des heures d'ouverture. Il n'y a aucun moyen dans le menu de choisir le français et c'est inacceptable pour une entreprise qui travaille au Québec même si son siège social est aux États-Unis. Embauchez un traducteur et faites traduire votre site internet et tous les courriels automatiques. Merci! TRADUCTION Excellent service BUT all written communications are in english like this survey and the directions for returning the vehicle outside of opening hours. There is no way to choose french in the menu and that is uacceptable for a business based in Québec even if the head office is in the United States. So hire a translator and have a website and communications emails translated.

Line M. 
Rating:
5.0

A++++++++++++

marie G.  |  First Impressions 
Rating:
2.0

Humeur des employés

Karine H. 
Rating:
1.0

I waited for one hour to just pick up a trailer. I had already do the pre registration. Organization is messy and service extremely slow. I rent trucks or trailer every year and even during the busy period the service used to be way better.

nicolas L. 
Rating:
1.0

Nobody inspected the truck before we left and on the rental form the clerk marked the gas gauge as being at a quarter tank, when in fact it was below the quarter line. I made sure that the tank was at the same level when it was returned and was still charged 15$ for gas by uhaul. I contested this, even sent a picture of the gauge as proof that it had not been at a quarter at the time of departure from the depot and I was still denied a refund. I'll never go to this location again.

Corey G. 
Rating:
4.0

Customer did not leave a comment.

FABIEN D. 
Rating:
5.0

L’employé Chris était très attentif à mes besoins. Il a su me répondre à mes questions

Ariel B.  |  First Impressions 
Rating:
5.0

I realy liked the customer service. Worker are very great. They gave me all I needed to have a great days.

Oussama T. 
Rating:
5.0

Customer did not leave a comment.

André M. 
Rating:
5.0

keep as you are!

Bassem N. 
Rating:
5.0

Thé unit was smelling tobacco to much.

Andre D. 
Rating:
4.0

Personnel courtois, professionnel et prêt à aider.

Pierre D. 
Rating:
5.0

Customer did not leave a comment.

Abdulaziz Abdull A. 
Rating:
4.0

Encore trop tôt pour porter un commentaire.

succes c.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

GENEVIVE P.  |  Overall Experience 
Rating:
1.0

The worst experience of my life and I wish to formulate a formal complainte

Francis B. 
Rating:
1.0

Plusieurs problèmes de facturation. De plus lors de la livraison finale, on ma chargée un 40$ que je n'aurais pas dû être facturé.

Marc-Andre N. 
Rating:
4.0

I was given a truck with 1/4 a tank of gas and told to return it that way. I find this practice similar to those predator rental car places which expect you to fill it too much or charge you fees if it is not at that level. This makes me not want to rent from uhaul and I will shop around to see if other companies have a policy of not doing this. I found the online system nice but buggy and if was missing insurance info and some buttons didn't work.

Joseph C. 
Rating:
3.0

Customer did not leave a comment.

Isabelle N. 
Rating:
3.0

Customer did not leave a comment.

Kevork K. 
Rating:
5.0

Customer did not leave a comment.

Francis B. 
Rating:
3.0

Si vous ne faites pas exprès, il faudra s'assurer de donner au client le vrai niveau de carburant. Il est impossible de consommer 10 l pour faire seulement 11 km que j'ai fait.

Jonas N. 
Rating:
5.0

Customer did not leave a comment.

Concetta B. 
Rating:
4.0

Customer did not leave a comment.

Luc A P. 
Rating:
4.0

Customer did not leave a comment.

Eusebio M. 
Rating:
5.0

Customer did not leave a comment.

SYLVAIN B. 
Rating:
5.0

J'ai bien aimé mon expérience chez vous, autant à la réception du camion, qu'au retour.

Yves F. 
Rating:
3.0

The fuel ⛽️ Not the same what they told me and I told them about it they say it's ok just return it as it is .. and after I drop truck they charged me extra for Fuel :!!!

Maher Ghazi M. 
Rating:
2.0

The truck had bad tires, got stuck in the snow. When was the time to return the truck, the battery was dead. I tried to contact your assistance service but it's way too slow and never gave me any answer in an hour. I had to figure things out by myself. I mean, Cmon guys. I'll never do business with uhaul again... What a shitty company. And don't worry, I'll tell everybody around me.

Frederic G. 
Rating:
4.0

Customer did not leave a comment.

Real A. 
Rating:
5.0

Great customs service.

Jean Simon P. 
Rating:
3.0

The van I got was dirty inside and out, while all the other vans were clean, at least on the outside. I only noticed that after leaving. There's another ongoing case, because of the fuel tank. It showed full. But in fact it was just full enough to have the gauge show full tank. I had used it for only 19km and I had to fill in 19L of gas, $25. I'm not very happy with this experience, I've always recommended uHaul for friends and family, but I'm doubting the quality of the service now.

Georges N. 
Rating:
5.0

Customer did not leave a comment.

Pierre L. 
Rating:
5.0

Customer did not leave a comment.

Xx N. 
Rating:
4.0

Be sure all the tires are well inflated.

Stephane T. 
Rating:
5.0

Check wiper blades more often

Emanuel M. 
Rating:
5.0

Customer did not leave a comment.

Pierrot G. 
Rating:
5.0

Everything went well. Great service

Jean Claude B. 
Rating:
1.0

Very bad service 😒

Sarabjit S. 
Rating:
4.0

Hi, The employees were polite and efficient . But, I didn't receive a copy of the final invoice by email. Thanks you.

David L. 
Rating:
1.0

Les tarifications sont incomprehensives C'est trop excessif Un ecart trop grand entre la premiere estimation et la facture finale

Moussa C. 
Rating:
5.0

Perfect service

Sohil A. 
Rating:
5.0

Customer did not leave a comment.

denis l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chrisitan M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adrian E. 
Rating:
5.0

J’ai particulièrement apprécié la sympathie, la motivation et le dynamisme de vos employés

Julien B.  |  First Impressions 
Rating:
4.0

Keep it up

Anthony Kofi A. 
Rating:
4.0

La remorque n'était pas déneigée. Le chariot pour les électroménagers n'était pas disponible malgré la réservation faite deux semaines d'avance. Ils m'ont redirigé vers la location situé sur Jean-Talon. Un service attentionné avec du personnel prêt à aider. Merci!

Sergiu G. 
Rating:
3.0

La fille a l'accueil était clairement pas heureuse d'être là. Bête et pas intéressé à bien servir les clients

Jean-Philippe L. 
Rating:
5.0

Customer did not leave a comment.

Adrian E. 
Rating:
3.0

J'aimerais seulement qu'un rappel nous soit envoyé AVANT la fin de notre renouvellement, je reçois toujours un avis après un an que mon paiement est en échéance et on me charge toute de suite 15$ de frais. Toute compagnie doit envoyer un rappel de paiement avant la date butoir?

marie josee c.  |  First Impressions 
Rating:
2.0

The garage was full of snow

Gabriel M. 
Rating:
5.0

Customer did not leave a comment.

An-Echat Ali S.  |  Overall Experience 
Rating:
5.0

Équipe vraiment sympathique ainsi que le service client . Merci!

Nathalie L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHEAL M.  |  First Impressions 
Rating:
2.0

The staff are fairly rude to customers. The organization of the drop off and move out is chaotic and un-managed. Granted its busy during peak times of the month there is still a level of customer service required when people are spending a lot of money with your company, even if they aren't. In a time when money is tight for most people and they are spending less, I would imagine that customer retention is high on the priority list for most if not all companies. I will not be renting trucks with U-haul any longer nor storing anything in their facilities.There are many companies that would be happy to have the business. By the way this is my fourth rental this year, one of them being for a cross provincial move. I have been left with a bad taste from my experiences at this point and will be sharing my experiences with friends, family and public. This review will also be copy and pasted to various U-haul outlets in particular the storage facility, and also google.

Ryan M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

yohann a.  |  Overall Experience 
Rating:
4.0

Parfois un peu trop lent aux caisses. Sinon tout est parfait.

Simone A.  |  Overall Experience 
Rating:
4.0

je pouvais me rendre facilement a mon entreposage, car souvent je devais aller chercher des choses qui me manquais , et l'endroit était très sécuritaire et tres propre.

ROBERT L.  |  Overall Experience 
Rating:
5.0

I would like to send my thanks and appreciation to Chris Santini - he was a true professional throughout my stay at Uhaul Crémazie. Chris thank you for everything and I hope we meet again

Amirali A.  |  Overall Experience 
Rating:
5.0

Good job guys!!

Antoine M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

louise D.  |  Overall Experience 
Rating:
3.0

Très déçue du format de l'entrepôt. Avec les moulures à gauche de mon entrepôt, ça ne faisait pas du tout un format de 5x7 et je n'ai pas pu rentrer tout ce que je voulais à cause du 2 pouces qu'il manquait. Donc ce n'est pas représentatif. Les mesures données du locker devrait être réellement l'espace disponible à l'intérieur et ce n'était pas le cas.

Karine G.  |  Overall Experience 
Rating:
1.0

Je n'est pas été rembourser pour la moitiés du mois

Jessika C.  |  Overall Experience 
Rating:
5.0

Bravo à l’équipe pour l’accueil et professionnalisme plus précisément Ibrahima qui avait bien expliqué le fonctionnement. Merci

Firas T.  |  Overall Experience 
Rating:
1.0

Très grosse poutre bloquand 1/4 de la surface vendu, jamais avisé et lorsque mentionné le personnel n'A rien fait. merci

clement a.  |  Overall Experience 
Rating:
1.0

Personnels manquant d'experience et désagréable. L'offre du 1er mois gratuit n'a pas été appliqué sous pretexte qu'il y a pas beaucoup de places disponibles, pourtant ma reservation sur le site internet indique le contraire.

Adnane S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JULIE R.  |  Overall Experience 
Rating:
4.0

C'est bien, mais c'est trop cher. Aussi, ma lumière dans mon unité a brûlé et n'a jamais été changé

DAVID D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

juliette p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Golnaz S.  |  Overall Experience 
Rating:
4.0

J’aurais apprécié ne pas avoir à rappeler pour confirmer l’arrêt de mon abonnement car à mon départ le personnel d’accueil n’a pu procéder à la fermeture de mon compte car le système était en train de démarrer Sinon le gérant est très bien, à su m’arranger malgré une erreur de réservation et l’endroit est très propre

Jean-Marie C.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

IVAN L.  |  First Impressions 
Rating:
5.0

No issue at all during the one year that I rented my storage unit. Would recommend!

Emilie-coralie B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

claude n.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ADRIANAKIS D.  |  Overall Experience 
Rating:
5.0

Thank you so much Chris for your excellent service !!

Alberto C.  |  First Impressions 
Rating:
3.0

Some inconveniences but after some back and forth was fixed Thank you

JACOB J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VASILIOS K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

vallee m.  |  Overall Experience 
Rating:
4.0

The staff that handled my storage was helpful but not friendly at all. Gabriel seemed to absolutely despise being there when I did my check out as well as when I rented a truck in November 2019 to move stuff into that storage.

EDUARDO D.  |  Overall Experience 
Rating:
5.0

Can't remember the name of the employee who served us twice (he had a beard) but he provided excellent customer service. Thanks! 10/10 would recommend.

Samuel D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

el- sayah h.  |  Overall Experience 
Rating:
4.0

Overall very satisfied. The only issue that keeps me from giving a 5 star review is that it's been very difficult to get through to the office by phone. Luckily I live close by so could drive over...

vouli m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pharmacie g.  |  Overall Experience 
Rating:
5.0

The person working at the front desk was phenomenally friendly and professional. After a long distance move, he provided clear instructions and advice to a tired mind.

Samuel D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Guy L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

louise l.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jose T.  |  Overall Experience 
Rating:
5.0

C'était une belle expérience d'utiliser les locaux .l'équipe est formidable , très serviable. avec toujours un bel accueil. je recommande fortement cette place.

papco i.  |  Overall Experience 
Rating:
3.0

I gave only an "average" rating because you don't communicate with me by email in french. Not good when you have business in Montreal. SVP améliorez cet aspect de votre service.

marie-claude p.  |  Overall Experience 
Rating:
5.0

Excellente Localisation, Acces Facile et Personnel Serviable

Mathieu D.  |  First Impressions 
Rating:
2.0

Courriel tjs en anglais👎Location de locker très cher avec de grosse augmentation et frais faramineux👎Très peu de chariot de transport (7 à cremazie) on perd un temps fou à attendre pour en avoir👎

JESSICA P.  |  Overall Experience 
Rating:
5.0

A big thanks to everyone at the Cremazie U-Haul amazing staff amazing service.

helen s.  |  Overall Experience 
Rating:
5.0

Keep up the good service 🙂👍

Rose M.  |  Overall Experience 
Rating:
2.0

Recently I've been always using Uhaul for moving inside Canada (twice in 2019) and between US and Canada (NY in 2017). I believe I won't use Uhaul services anymore. My reservations are not respected.

Sleiman B.  |  Overall Experience 
Rating:
4.0

All good.

steve v.  |  First Impressions 
Rating:
4.0

Perfect experience besides lineups that would last forever (more than one hour) even when only two or three people. There must be a solution to be more efficient because that was truly problematic.

mickael l.  |  Overall Experience 
Rating:
1.0

C’est la grosse merde uhaul grosse merde il mérite même pas une étoile c’est tellement la merde uhaul c’est des voleurs la grosse merde puis je vous en merde le monde qui travail à uhaul que du vol

Islande C.  |  Overall Experience 
Rating:
5.0

Great people at costumer service,Maria served me very nice.Thank you all for the great service.Claudia Tablan

claudia t.  |  Overall Experience 
Rating:
4.0

Everything was good!

JACQUES P.  |  Overall Experience 
Rating:
5.0

Merci de tout coeur pour votre bon service , votre courtoisie et professionnalisme .

Tania C.  |  Overall Experience 
Rating:
5.0

People working there on Crémazie are very nice . Good service

alessandro r.  |  Overall Experience 
Rating:
4.0

All around a convenient location and helpful although very busy staff (often not enough staff on hand)

Geoffroy G.  |  Overall Experience 
Rating:
5.0

My whole experience at Uhaul Cremazie was fantastic ! The staff was amazing as they helped me with storage and truck rentals on the July 1st weekend when I was in a bind with no reservation ! Thanks!!

Christopher K.  |  Overall Experience 
Rating:
5.0

Tres bonne entreposage et tres propre , le service a la clientele c super je suis tres tres satisfaite merci🤗

Moline C.  |  First Impressions 
Rating:
5.0

The staff is amazing. Great service.

SIMON P.  |  Overall Experience 
Rating:
5.0

Brian was super nice even while he was busy on Victoria Holiday

Gerry K.  |  First Impressions 
Rating:
5.0

U-Haul Cremazie ouest MONTRÉAL Est le meilleur endroit pour avoir du bon service . Comme c’est la troisième place où j’entrepose, j’ai vu là différence Leur côté humain exceptionnel! Merci l’équipe

Tania C.  |  First Impressions 
Rating:
5.0

Very nice building.

Chantelle T.  |  Overall Experience 
Rating:
5.0

This is the second time we are using U-Haul storage. Starting with the staff, all the way to the storage facilities and trucks, excellent service. Keep up the good work. Thank you 😊

helen s.  |  First Impressions 
Rating:
1.0

Continuous headache. My UBox arrived damaged - broken padlock and latch, completely unsecured. No record of what happened. Monthly storage fees was that of place of origin, higher than destination.

Jean-Francois B.  |  Overall Experience 
Rating:
4.0

All good. Staff were really good.

Warren A.  |  Overall Experience 
Rating:
5.0

parfait

Nakita N.  |  Overall Experience 
Rating:
2.0

when I was unloading in the assigned storage 2136 by the way very small, a cockroach came out of this, how can I leave my stuff in a place with these insects? I was reassigned anthr one wisame problem

Miguel V.  |  First Impressions 
Rating:
5.0

Maria and the rest of the staff were just so helpful. Happy to see that some people can still be friendly...

Sylvain D.  |  Overall Experience 
Rating:
5.0

I've been with you for many years - I confirm my total satisfaction for facility access, very clean in all areas, Your staff was absolutly friendly and professionnal Thank you for everything

FRANCOIS D.  |  Overall Experience 
Rating:
4.0

It is difficult to get a hold if someone on phone. Long wait times and the message is annoying. It took more than 4 phone calls to get the answer I needed.

isabelle s.  |  Overall Experience 
Rating:
5.0

Great place

CHRIS P.  |  Overall Experience 
Rating:
4.0

Was ok. But the clerk look half asleep.

ANDRE A.  |  Overall Experience 
Rating:
5.0

Excellent facility.

stephen s.  |  Overall Experience 
Rating:
5.0

The staff is always courteous and knowledgeable when I go and also when I have questions. Th am you and keep up the great work. James

JAMES C.  |  Overall Experience 
Rating:
4.0

Thank you

Enkh a.  |  Overall Experience 
Rating:
5.0

very satisfied whit the service that i got by the staff i will recomend UHaul to my friends and familly thank you.

luis manuel c.  |  Overall Experience 
Rating:
5.0

The staff was impeccable and helpful every time. Only wish we could have access to it outside of business hours.

David p.  |  Overall Experience 
Rating:
5.0

The staff accomodated my situation perfectly, although I didn't have the same price as quoted by phone. Service at the branch was excellent.

Bachir M.  |  Overall Experience 
Rating:
4.0

This particular facility was just fine to deal with. In particular the manager Maria was very helpful and made the experience a little easier.

Rhiannon P.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful

Gabriel P.  |  Overall Experience 
Rating:
5.0

Nice facility, friendly staff.

Melynda S.  |  Reservation 
Rating:
4.0

I'm satisfied with service that I had . Thank you very match.

Victor C.  |  Overall Experience 
Rating:
5.0

glad U-Haul exists!

martine b.  |  Overall Experience 
Rating:
5.0

The assistant mgr was very helpful, especially after someone in reservations made a mistake with our order. Once we arrived the asst. Mgr fixed the problem but i must say that one of the workers rude

dan m.  |  Reservation 
Rating:
5.0

The gentleman who assisted me Michael, was very helpful and friendly.

Drew D.  |  Reservation 
Rating:
5.0

👍

David S.  |  Overall Experience 
Rating:
5.0

Excellent place the staff are super nice the best experience, will recommend this Uhaul to my family and friends.

kishwar r.  |  Overall Experience 
Rating:
5.0

Friendly and competent staff

Gilles C.  |  Overall Experience 
Rating:
4.0

The only thing is the hours could be a bit more on w/e

Rui C.  |  Overall Experience 
Rating:
5.0

J'ai eu un excellent service à tous les niveaux !

SHANTAL B.  |  Overall Experience 
Rating:
5.0

Very good service.

andre m.  |  Overall Experience 
No reviews have been submitted for this location.

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