Customer Reviews for U-Haul sur Crémazie Ouest - déménagement et entreposage

4103 reviews

306 Boul Cremazie Ouest   Montreal, QC H2P1C6

(514) 385-6297

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(514) 385-6297

306 Boul Cremazie Ouest
Montreal, QC H2P1C6

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Al Hafid Sadath O. 
Rating:
5.0

Customer did not leave a comment.

Don M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

aydee liza m.  |  Overall Experience 
Rating:
3.0

Le camion sentait TRÈS mauvais. Le service était lent. Les règles sanitaires n'étaient pas respecté par les clients et aucun employé ne les a avisé. Très mauvaise expérience.

Gabrielle C. 
Rating:
1.0

The personal was very rude, they can afford to explain the prices thats they where showing to me the girl that there was rude unplainsant and very arrogant. Did not like the service AT ALL

Moussa B. 
Rating:
5.0

Great employees. Helpful and good mood people.

Benzion W. 
Rating:
4.0

Reduce the waiting time to pick up the truck

Jasmin B. 
Rating:
4.0

Customer did not leave a comment.

Mishel S. 
Rating:
5.0

Customer did not leave a comment.

STACY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

diego S. 
Rating:
5.0

Thanks.

Emanuel F. 
Rating:
1.0

Service pas bon

anatainaa a.  |  Overall Experience 
Rating:
5.0

It was very satisfaction

Maysoon Z. 
Rating:
4.0

Customer did not leave a comment.

Vivek V. 
Rating:
2.0

Do not overbook trucks and call less than 24h before to tell that my truck is not available when I paid everything a month and a half in advance. A move that I planned for one trip on one day took me 3 days - the rep on the phone and the rep on location were nice.

Mehrad O. 
Rating:
3.0

There was a large line of people at 10am. Perhaps encourage people to come at 15 min intervals to reduce wait times.

Joseph L. 
Rating:
5.0

The phone self checkingin and checkout is the best thing you ever did!. Going to uhaul to rent a truck until now was always a painful and slow experience waiting to talk to an agent or the system constantly failing. with this new app checking in and out was easy fast and i would definitively return.

GINO B. 
Rating:
1.0

The rental was scheduled for 9 am. Not enough staff on location and all rentals were at 9am. Had to wait for more than an hour to get the keys of the truck and lost an hour of the truck rental. The staff told us the lineup wasn't their fault and that no compensation of prologation was possible. Overall I didn't get what I paid for and got poor customer service.

Michel L. 
Rating:
5.0

Customer did not leave a comment.

Denis G. 
Rating:
4.0

Customer did not leave a comment.

Tuyen H. 
Rating:
1.0

Really disapointed! Truck was not stable, direction issue. IT is risky to rent this truck! In the night the lights were weak and the maintenance icone appears on the board after few miles. If I did not load my stuff I would return back this! No proper control and maintenance were not done on this truck, it is unacceptable and I would never recommend to any body else!

Abdourahman H. 
Rating:
5.0

Customer did not leave a comment.

Marc G. 
Rating:
4.0

Customer did not leave a comment.

Olivier L. 
Rating:
5.0

It was a pleasure well organized, got there on time, my truck was ready and clean and ready to go . when i finished , the person help me on checking the truck fast got my invoice and i was on my so fast. thanks for great service

Immad B. 
Rating:
5.0

Customer did not leave a comment.

Paramita F. 
Rating:
5.0

Excellent service from the reps. I've been in many other uhaul stores in the Montreal area and this one is significantly better than the other ones.

Santiago L. 
Rating:
5.0

Customer did not leave a comment.

Jean-Philippe D. 
Rating:
5.0

Customer did not leave a comment.

Marc T. 
Rating:
5.0

Customer did not leave a comment.

DAKOTA C. 
Rating:
5.0

good staff

Charles Edouard M. 
Rating:
4.0

As the World is getting hammered by the Covid, and isolated, a good human contact is becoming more valued, Keep up with the good work, now that there is more time to do it... it leaves a lasting impression, specially when people are becoming more isolated, and yearning for human contact, without hassles. I got that... short and efficient, by necessity.

Eric L. 
Rating:
5.0

Customer did not leave a comment.

Pierre L. 
Rating:
5.0

Customer did not leave a comment.

Adrian E. 
Rating:
5.0

Customer did not leave a comment.

sandy M. 
Rating:
5.0

I really liked the self check in app.

Omair K. 
Rating:
5.0

Customer did not leave a comment.

Mourad B. 
Rating:
5.0

Customer did not leave a comment.

Nacer H. 
Rating:
4.0

Suggestion : Avoir déjà enregistré mon numéro de permis lors de la réservation pour gagner du temps à la prise de possession du camion.

antoine C. 
Rating:
5.0

Customer did not leave a comment.

sandy m.  |  First Impressions 
Rating:
1.0

The service was not good and the time we had to wait was very long. I lost one hour just because I had to queue up and the staff did not accommodate any of that

Mahmoud A. 
Rating:
5.0

Customer did not leave a comment.

Ida L. 
Rating:
5.0

Customer did not leave a comment.

Surawat K. 
Rating:
5.0

Very friendly professional staff love this location also washroom for customers very clean !!!

Sacha F S. 
Rating:
4.0

The check out online is really great and easy to do ! Thanks !

Anthony B. 
Rating:
3.0

Tout est ok mais il faut plus de chariots. Il n’est pas normal qu’il manque autant de chariots.

Camille H.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Daniel Valeriu B. 
Rating:
1.0

After having reserved almost 2 months in advance, someone called me 24 hours prior my rental date to advise it won't be possible for me to have my rental truck since I haven't selected the “local” rental and wanted to rent from one location and drop it to another in the same city and therefore it wasn't guaranteed to have a truck on the time and date I selected!! You should definitely change your wording in the confirmation e-mail you're sending to clearly state the rental selected is not guaranteed…instead of a vague sentence telling a customer agent will call 24 hours before the rental date.

Pierre-Luc G. 
Rating:
3.0

I had a reservation for 10:00 am got their at 9:40 am waited outside until 10:30am to get in the place. Not acceptable

MARCEL M. 
Rating:
5.0

Customer did not leave a comment.

SABRINA R. 
Rating:
5.0

Customer did not leave a comment.

Tsai-Ning C. 
Rating:
5.0

Customer did not leave a comment.

Claude A. 
Rating:
5.0

Customer did not leave a comment.

eric A. 
Rating:
4.0

Nous sommes en plein débat sur la langue française au travail. Il faudrait faire attention à cela !!!

Sylvain B. 
Rating:
5.0

Customer did not leave a comment.

Adrian E. 
Rating:
5.0

Customer did not leave a comment.

Fadi A. 
Rating:
5.0

Customer did not leave a comment.

Nicholas L. 
Rating:
3.0

The van was clean and the staff were friendly. However there were a few issues 1. I rented the van for pickup at 7.30 using the app, woke up early on the day and everything. Then there was a notification that I need to wait for the place to open at 9 to do manual pickup. It would be better if the customer would be advised a day or 2 before that they need for the place to open to pick up the vans. 2. At the location there was a long waiting line and I only got the keys at close to 10 am. However, the 4 hour rental period was not updated to take into account this delay.

Kisnah R. 
Rating:
4.0

Difficult to reach uhaul 306 Crémazie by phone. Could do a better job on that aspect.

Alexander I.  |  Overall Experience 
Rating:
3.0

Je n'ai pas rencontré personne vu le retour après les heures d'ouverture, par contre on m'a dit que j'aurai un crédit de 100$ parce que j'ai rapporté à cet endroit et avant dimanche midi, ce qui n'a pas encore été fait à ce moment! J'ai téléphoné hier et on m'a dit que cela pouvait prendre 24-48 heures... qu'une note était à mon dossier... j'attends toujours! Merci et bonne journée!

NATHALIE N. 
Rating:
5.0

Customer did not leave a comment.

Mohamed B. 
Rating:
5.0

Very professional, very quick

Eric N. 
Rating:
3.0

Transparency on fees

Everton N. 
Rating:
3.0

Il y avait vraiment beaucoup de réservations de camions pour la date du 5 juin mais une seule dame qui travaillait à l'accueil et qui semblait en avoir par dessus la tête.

Ariane S. 
Rating:
1.0

Avoir un service en français. Avoir un service à la clientèle moins arrogant et plus courtois.

Ian M. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

PIERRE JULIEN M.  |  Overall Experience 
Rating:
2.0

Did the online pick up but when you arrive on site you finally have to do the queue and wait to get your keys so the online pickup process is not relevant at all

GREGOIRE A. 
Rating:
3.0

Returning the vehicule after hours was VERY difficult ; other trucks were parked in random places, so our truck was very difficult to park. There didn't seem to have any structure for the parking of the trucks. Also, when using the app, it was impossible to upload the required photos so we were not able to use the app for our check out. We had to call the phone service, which was misleading in its directions.

EVE G. 
Rating:
5.0

Always really good service

Gilberto R. 
Rating:
4.0

Avoir des instructions et un contrat rédigés en français. Vos camions font ce qu'ils doivent faire.

louis vicent G. 
Rating:
5.0

Customer did not leave a comment.

Natheshan R. 
Rating:
2.0

L'entreprise annonce un montant de 19,95 $ par jour mais j'ai payé 94,00 $ pour une journée, les employés eux-mêmes ne peuvent pas expliquer le deuxième montant facturé sur ma carte. The company advertises an amount of $ 19.95 per day but I paid $ 94.00 for one day, the employees themselves cannot explain the second amount charged on my card.

Brunno Antonio O. 
Rating:
4.0

J'ai loué un camion un dimanche pour 4 heures, soit de 9 à 13h. Le seul problème rencontré a été que le bureau ouvre à 9 h et qu'il y avait une longue file d'attente, ce qui fait que je n'ai pas eu 4h pour le déménagement.

Luc P. 
Rating:
5.0

Very nice and helpful staff.

Marie D. 
Rating:
3.0

Customer did not leave a comment.

ROMAIN L. 
Rating:
5.0

Customer did not leave a comment.

Andre P. 
Rating:
3.0

L'équipement réservé « garanti », comme le dit si bien votre politique, nous a été annulé la veille de notre déménagement. Nous avons du aller sur Cremazie plutôt qu'à Ste-Martine (Montérégie) pour récupéré un camion plus petit que celui que nous avions réservé. Au téléphone, nous avons parler à un agent qui nous a offert un très mauvais service. Comme je constatais qu'il ne voulais pas m'aider, j'ai demandé l'enregistrement de notre appel pour avoir la preuve de son mauvais service et de son impolitesse. Ne l'ayant toujours pas reçu, nous avons rappelé, et cet agent n'a même pas inscrit l'appel à notre « dossier ». Bref, nous avons appris la leçon et ferons définitivement affaire avec une autre entreprise la prochaine fois.

Frederic L. 
Rating:
3.0

Temps d'attente très long un seul commis pour 30 personnes Véhicule vieux et mal entretenu

Pierre-Hubert M. 
Rating:
2.0

Trailer was very unstable and extremely noisy on every bumps. Plus it was very very heavy to handle alone, I wish the trailer was lighter and in betted condition.

Matthieu G. 
Rating:
5.0

Customer did not leave a comment.

Anjelika J. 
Rating:
4.0

Customer did not leave a comment.

DENIS B. 
Rating:
5.0

The truck was quite old

MOHAMMAD Hassan B. 
Rating:
5.0

Customer did not leave a comment.

Nubidga Aldolf S. 
Rating:
5.0

Customer did not leave a comment.

Vahe H. 
Rating:
5.0

Customer did not leave a comment.

Paul A. 
Rating:
3.0

A l’arrivée, il est écrit no parking partout mais il faut bien prendre le temps de débarquer notre marchandise et aller au locker. De plus, nous avons parlé à un employé qui ne nous a pas vraiment accompagner dès le début, info de base mais comme elle savait que c’était notre première visite, elle aurait dû nous dire que l’on devrait passer au bureau récupérer un cadenas puisqu’une fois arrivée au locker c’était barré, pas de service avec lintercom pour joindre un employé, j’ai dû retourner au bureau à l’entrée, pas d’employé dans le bureau d’entrée, bref vraiment pas efficace et adéquat. Déception pour un premier contact.

Karine C.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

FARSHID E. 
Rating:
5.0

Everything were ok.

ALI R B. 
Rating:
5.0

Customer did not leave a comment.

Catherine H. 
Rating:
5.0

Merci pour tout !

Djessira K.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Charles Cameron H. 
Rating:
5.0

Customer did not leave a comment.

Michael N. 
Rating:
4.0

Customer did not leave a comment.

Jennifer H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alexandre K. 
Rating:
1.0

This location was used as an alternative to the other location at GoDepo. The advertised “24h” was misleading and that location was not able to deliver on this promise. I could not pick up my truck because the location was closed; couldn't pick up the keys because they were not in the drop-off, and after 1 hour of talking to customer support, I was finally able to get another truck at this location which is quite far away from my moving location (and thus more expensive). I am extremely dissatisfied with your service, and the only redeeming aspect was the customer service representative who was able to find an alternative in such short notice.

Alexandre D. 
Rating:
5.0

une seule chse a améliorer; lorsque on choisi le questionnaire en francais, pourquoi etre obligé de demander la version francaise en bas de page

rené S. 
Rating:
5.0

Improve the reliability of the internet application, a lot of erreurs occurs when I try to pick-up the location. Good service from the People at that location

Pierre G. 
Rating:
3.0

La notion de l'essence est très vague et excessivement mal expliquer. Il est très difficile de savoir la quantité d'essence dans lequel le véhicule doit être retourné

Emilie G. 
Rating:
5.0

Every thing was good.

Mohammad-Ali S. 
Rating:
5.0

Customer did not leave a comment.

Michel Q. 
Rating:
4.0

Customer did not leave a comment.

Marc L. 
Rating:
4.0

The rented van was unacceptably dirty and repulsive smelling. The entire vehicle stunk of death (literally a dead body or a decaying substance) and had a sticky residue on nearly all the surfaces, including the steering wheel and controls. The smell was so strong that I had to wear a mask the entire time driving and my eyes were stinging. I had to stop at a store to get an air freshener, which sadly did not work. My clothing and the items I was transporting were all infused with this stench. The manager mentioned that this vehicle had been rented to several customers before me and all complained yet it was still rented out. Apparently, a previous customer was carrying grease. Why would they allow this truck to be rented without appropriately cleaning it? I was given a measly $20 as compensation which under the circumstances is unacceptable. Very, very poor experience. Thank you U-Haul!

Ian R. 
Rating:
4.0

When returning the vehicle, there was a sign stating to wait in the vehicle until a representative arrives. No representative arrived (I have to admit, I did not time how long I waited..) I went into the office to get a representative. Not really a problem. But maybe the sign should be modified....

Martin C. 
Rating:
4.0

Le lieu et propre et le personnel professionnel

Olivier C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yves F. 
Rating:
5.0

Customer did not leave a comment.

Jorims S. 
Rating:
5.0

Service absolutely impeccable. The representative was very professional and very helpful.

Sebastien A. 
Rating:
5.0

Good, customer service by the reps and they were fast to do the check-in.

Ahmed Anis A. 
Rating:
5.0

Customer did not leave a comment.

That Doan T.  |  Online Move In 
Rating:
4.0

Hi, I have nothing to say about the service. But I would like to know why I only received email messages in english while I'm in Québec and I deserve a french service all around in the only official language of Québec. Event the review is in english in my email box. Thanks to reminder that it's always respectful to send email in french to Québecers. It's only a minority that speaks english here and it's not my first language so it is possible that some directives could be misunderstood. Merci! Samuel

Samuel B. 
Rating:
5.0

Customer did not leave a comment.

Jean-Marc K. 
Rating:
5.0

Customer did not leave a comment.

Remigio A. 
Rating:
5.0

Customer did not leave a comment.

aydee liza m.  |  First Impressions 
Rating:
5.0

Uhaul m'a chargé les frais d'environnement 2 fois. IL m'a chargé aussi les taxes deux fois ! Si besoin de plus de détails contactez-moi par téléphone. Merci.

YOUSSEF A. 
Rating:
4.0

Tout est rentré dans l’ordre mais mon storage a été sur-réservé. Situation très spéciale si jamais aucuns autres storage sont disponibles

Lisa D.  |  First Impressions 
Rating:
3.0

It was my first time going into an Uhaul storage facility and the person at the reception didn't take the time to explain to me the process. I had to figure it out by myself for the most part.

Alexandre V.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Rebecca Z.  |  Online Move In 
Rating:
2.0

Les modalités de paiement devraient être plus conviviales. Par deux fois on m'a chargé des frais de paiement en retard. La première, je n'ai pas réussi à payer par internet et je n'étais pas à l'aise de fournir mes données sur le cellulaire de quelqu'un. La deuxième, le commis a mal pris les données de la carte et elle n'a pas passé. On attend beaucoup trop au comptoir ou au téléphone, je vais choisir une autre localisation.

Hélène K.  |  Overall Experience 
Rating:
5.0

A++++++++++++

marie G.  |  First Impressions 
Rating:
5.0

L’employé Chris était très attentif à mes besoins. Il a su me répondre à mes questions

Ariel B.  |  First Impressions 
Rating:
4.0

Encore trop tôt pour porter un commentaire.

succes c.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

GENEVIVE P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

denis l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chrisitan M.  |  Overall Experience 
Rating:
5.0

J’ai particulièrement apprécié la sympathie, la motivation et le dynamisme de vos employés

Julien B.  |  First Impressions 
Rating:
3.0

J'aimerais seulement qu'un rappel nous soit envoyé AVANT la fin de notre renouvellement, je reçois toujours un avis après un an que mon paiement est en échéance et on me charge toute de suite 15$ de frais. Toute compagnie doit envoyer un rappel de paiement avant la date butoir?

marie josee c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

An-Echat Ali S.  |  Overall Experience 
Rating:
5.0

Équipe vraiment sympathique ainsi que le service client . Merci!

Nathalie L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHEAL M.  |  First Impressions 
Rating:
2.0

The staff are fairly rude to customers. The organization of the drop off and move out is chaotic and un-managed. Granted its busy during peak times of the month there is still a level of customer service required when people are spending a lot of money with your company, even if they aren't. In a time when money is tight for most people and they are spending less, I would imagine that customer retention is high on the priority list for most if not all companies. I will not be renting trucks with U-haul any longer nor storing anything in their facilities.There are many companies that would be happy to have the business. By the way this is my fourth rental this year, one of them being for a cross provincial move. I have been left with a bad taste from my experiences at this point and will be sharing my experiences with friends, family and public. This review will also be copy and pasted to various U-haul outlets in particular the storage facility, and also google.

Ryan M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

yohann a.  |  Overall Experience 
Rating:
4.0

Parfois un peu trop lent aux caisses. Sinon tout est parfait.

Simone A.  |  Overall Experience 
Rating:
4.0

je pouvais me rendre facilement a mon entreposage, car souvent je devais aller chercher des choses qui me manquais , et l'endroit était très sécuritaire et tres propre.

ROBERT L.  |  Overall Experience 
Rating:
5.0

I would like to send my thanks and appreciation to Chris Santini - he was a true professional throughout my stay at Uhaul Crémazie. Chris thank you for everything and I hope we meet again

Amirali A.  |  Overall Experience 
Rating:
5.0

Good job guys!!

Antoine M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

louise D.  |  Overall Experience 
Rating:
3.0

Très déçue du format de l'entrepôt. Avec les moulures à gauche de mon entrepôt, ça ne faisait pas du tout un format de 5x7 et je n'ai pas pu rentrer tout ce que je voulais à cause du 2 pouces qu'il manquait. Donc ce n'est pas représentatif. Les mesures données du locker devrait être réellement l'espace disponible à l'intérieur et ce n'était pas le cas.

Karine G.  |  Overall Experience 
Rating:
1.0

Je n'est pas été rembourser pour la moitiés du mois

Jessika C.  |  Overall Experience 
Rating:
5.0

Bravo à l’équipe pour l’accueil et professionnalisme plus précisément Ibrahima qui avait bien expliqué le fonctionnement. Merci

Firas T.  |  Overall Experience 
Rating:
1.0

Très grosse poutre bloquand 1/4 de la surface vendu, jamais avisé et lorsque mentionné le personnel n'A rien fait. merci

clement a.  |  Overall Experience 
Rating:
1.0

Personnels manquant d'experience et désagréable. L'offre du 1er mois gratuit n'a pas été appliqué sous pretexte qu'il y a pas beaucoup de places disponibles, pourtant ma reservation sur le site internet indique le contraire.

Adnane S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JULIE R.  |  Overall Experience 
Rating:
4.0

C'est bien, mais c'est trop cher. Aussi, ma lumière dans mon unité a brûlé et n'a jamais été changé

DAVID D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

juliette p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Golnaz S.  |  Overall Experience 
Rating:
4.0

J’aurais apprécié ne pas avoir à rappeler pour confirmer l’arrêt de mon abonnement car à mon départ le personnel d’accueil n’a pu procéder à la fermeture de mon compte car le système était en train de démarrer Sinon le gérant est très bien, à su m’arranger malgré une erreur de réservation et l’endroit est très propre

Jean-Marie C.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

IVAN L.  |  First Impressions 
Rating:
5.0

No issue at all during the one year that I rented my storage unit. Would recommend!

Emilie-coralie B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

claude n.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ADRIANAKIS D.  |  Overall Experience 
Rating:
5.0

Thank you so much Chris for your excellent service !!

Alberto C.  |  First Impressions 
Rating:
3.0

Some inconveniences but after some back and forth was fixed Thank you

JACOB J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VASILIOS K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

vallee m.  |  Overall Experience 
Rating:
4.0

The staff that handled my storage was helpful but not friendly at all. Gabriel seemed to absolutely despise being there when I did my check out as well as when I rented a truck in November 2019 to move stuff into that storage.

EDUARDO D.  |  Overall Experience 
Rating:
5.0

Can't remember the name of the employee who served us twice (he had a beard) but he provided excellent customer service. Thanks! 10/10 would recommend.

Samuel D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

el- sayah h.  |  Overall Experience 
Rating:
4.0

Overall very satisfied. The only issue that keeps me from giving a 5 star review is that it's been very difficult to get through to the office by phone. Luckily I live close by so could drive over...

vouli m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pharmacie g.  |  Overall Experience 
Rating:
5.0

The person working at the front desk was phenomenally friendly and professional. After a long distance move, he provided clear instructions and advice to a tired mind.

Samuel D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Guy L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

louise l.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jose T.  |  Overall Experience 
Rating:
5.0

C'était une belle expérience d'utiliser les locaux .l'équipe est formidable , très serviable. avec toujours un bel accueil. je recommande fortement cette place.

papco i.  |  Overall Experience 
Rating:
3.0

I gave only an "average" rating because you don't communicate with me by email in french. Not good when you have business in Montreal. SVP améliorez cet aspect de votre service.

marie-claude p.  |  Overall Experience 
Rating:
5.0

Excellente Localisation, Acces Facile et Personnel Serviable

Mathieu D.  |  First Impressions 
Rating:
2.0

Courriel tjs en anglais👎Location de locker très cher avec de grosse augmentation et frais faramineux👎Très peu de chariot de transport (7 à cremazie) on perd un temps fou à attendre pour en avoir👎

JESSICA P.  |  Overall Experience 
Rating:
5.0

A big thanks to everyone at the Cremazie U-Haul amazing staff amazing service.

helen s.  |  Overall Experience 
Rating:
5.0

Keep up the good service 🙂👍

Rose M.  |  Overall Experience 
Rating:
2.0

Recently I've been always using Uhaul for moving inside Canada (twice in 2019) and between US and Canada (NY in 2017). I believe I won't use Uhaul services anymore. My reservations are not respected.

Sleiman B.  |  Overall Experience 
Rating:
4.0

All good.

steve v.  |  First Impressions 
Rating:
4.0

Perfect experience besides lineups that would last forever (more than one hour) even when only two or three people. There must be a solution to be more efficient because that was truly problematic.

mickael l.  |  Overall Experience 
Rating:
1.0

C’est la grosse merde uhaul grosse merde il mérite même pas une étoile c’est tellement la merde uhaul c’est des voleurs la grosse merde puis je vous en merde le monde qui travail à uhaul que du vol

Islande C.  |  Overall Experience 
Rating:
5.0

Great people at costumer service,Maria served me very nice.Thank you all for the great service.Claudia Tablan

claudia t.  |  Overall Experience 
Rating:
4.0

Everything was good!

JACQUES P.  |  Overall Experience 
Rating:
5.0

Merci de tout coeur pour votre bon service , votre courtoisie et professionnalisme .

Tania C.  |  Overall Experience 
Rating:
5.0

People working there on Crémazie are very nice . Good service

alessandro r.  |  Overall Experience 
Rating:
4.0

All around a convenient location and helpful although very busy staff (often not enough staff on hand)

Geoffroy G.  |  Overall Experience 
Rating:
5.0

My whole experience at Uhaul Cremazie was fantastic ! The staff was amazing as they helped me with storage and truck rentals on the July 1st weekend when I was in a bind with no reservation ! Thanks!!

Christopher K.  |  Overall Experience 
Rating:
5.0

Tres bonne entreposage et tres propre , le service a la clientele c super je suis tres tres satisfaite merci🤗

Moline C.  |  First Impressions 
Rating:
5.0

The staff is amazing. Great service.

SIMON P.  |  Overall Experience 
Rating:
5.0

Brian was super nice even while he was busy on Victoria Holiday

Gerry K.  |  First Impressions 
Rating:
5.0

U-Haul Cremazie ouest MONTRÉAL Est le meilleur endroit pour avoir du bon service . Comme c’est la troisième place où j’entrepose, j’ai vu là différence Leur côté humain exceptionnel! Merci l’équipe

Tania C.  |  First Impressions 
Rating:
5.0

Very nice building.

Chantelle T.  |  Overall Experience 
Rating:
5.0

This is the second time we are using U-Haul storage. Starting with the staff, all the way to the storage facilities and trucks, excellent service. Keep up the good work. Thank you 😊

helen s.  |  First Impressions 
Rating:
1.0

Continuous headache. My UBox arrived damaged - broken padlock and latch, completely unsecured. No record of what happened. Monthly storage fees was that of place of origin, higher than destination.

Jean-Francois B.  |  Overall Experience 
Rating:
4.0

All good. Staff were really good.

Warren A.  |  Overall Experience 
Rating:
5.0

parfait

Nakita N.  |  Overall Experience 
Rating:
2.0

when I was unloading in the assigned storage 2136 by the way very small, a cockroach came out of this, how can I leave my stuff in a place with these insects? I was reassigned anthr one wisame problem

Miguel V.  |  First Impressions 
Rating:
5.0

Maria and the rest of the staff were just so helpful. Happy to see that some people can still be friendly...

Sylvain D.  |  Overall Experience 
Rating:
5.0

I've been with you for many years - I confirm my total satisfaction for facility access, very clean in all areas, Your staff was absolutly friendly and professionnal Thank you for everything

FRANCOIS D.  |  Overall Experience 
Rating:
4.0

It is difficult to get a hold if someone on phone. Long wait times and the message is annoying. It took more than 4 phone calls to get the answer I needed.

isabelle s.  |  Overall Experience 
Rating:
5.0

Great place

CHRIS P.  |  Overall Experience 
Rating:
4.0

Was ok. But the clerk look half asleep.

ANDRE A.  |  Overall Experience 
Rating:
5.0

Excellent facility.

stephen s.  |  Overall Experience 
Rating:
5.0

Nice facility, friendly staff.

Melynda S.  |  Reservation 
Rating:
5.0

The assistant mgr was very helpful, especially after someone in reservations made a mistake with our order. Once we arrived the asst. Mgr fixed the problem but i must say that one of the workers rude

dan m.  |  Reservation 
Rating:
5.0

The gentleman who assisted me Michael, was very helpful and friendly.

Drew D.  |  Reservation 
No reviews have been submitted for this location.

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