Years ago I used to work for Uhaul. The person who I returned the truck to was very courteous and thorough
Michael R
Customer Reviews for Unique Auto Care Express
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was relatively clean, though the outside was dirty. The attendant didn't do a walk around, though the app has the application for a self inspection.
Graeme CHappy with service
Hector JWould of give 5 stars but truck smell like cigarette smoke.
Nathan DWorst experience ever. Sent me to three different pickup locations. Truck was broken and terrible ride. Front end is shot. After all the money we spent on U-Haul this month I'd have to think long and hard to use you again. The extra miles didn't play in because by the time we got our truck it was too late to go to our extra location to move.
Robert DCool guy who checked me in.
patrick sVery good communication and knowledge
REGINA PBetter customer service
chris tWe dropped off the truck after hours so did not interact with personnel.
Kristina CNeed to improve their telephone service, I kept calling until someone answered the phone.
Lavern WTo improve your service for the next customer be sure to provide the items requested on the order. I did not receive the furniture pads I ordered. I ordered a utility dolly and receive an upgrade to a appliance dolly which did come in handy. Over all, I'm a happy customer.
Erik CThe rental for a 10’ truck was overpriced for I rented a26’ and paid less for it
JAY M