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E.J. D
Customer Reviews for Unique Designs By Terrie
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All was good
Nathaniel RThe lady inside is very friendly and understanding. She is quick and knowledgeable about the whole process of renting trailers, 10/10 recommend!
Wyatt BThat was the best experience that ever had. Thank you so much for making it so easy for me during my transaction.
Jeanette CThis was the right place for us to get a U-Haul. The area was easy to find, well lighting when returning the truck. Clean and easy to drive. The service was excellent and very helpful with all the questions. We are so happy the U-Haul business is available for us and a convenient location, where we don't have to travel so far to get what we need. Thank you so much. I don't think I have any suggestions for improvement we are completely satisfied. Thanks
Sarah DReturned after hours so it would be difficult to rate location or staff.
James CTerri was very pleasant and friendly if I ever rent again I will go back to this location
dawanna pEverything was great. Thank you!
John BQuick and easy check in and check out.
Patricia FEverything was wonderful.
Lila RI was over charged
MICHAEL WEquipment was ready and the checkout went smooth and easy
Kevin SProvide an animal free environment to conduct business. Conducting business in fear of dog is not comforting nor is that environment business like. People say their dogs don't bite. I never trust a dog that growls at me. The business owner was very helpful and nice. Lose the dog in your business
Charissa BHave more trucks please.
EVELYN BOwner was VERY KNOWLEDGEABLE AND PROFESSIONALLY HANDLED MY TRANSACTION.! MRS.TERRIE IS THE BOMB!!! VERY PLEASANT ATTITUDE AND EXPLAINED EVERYTHING VERY WELL! WILL USE HER AGAIN AND IF ANYONE SAYS DIFFERENTLY......THEY ARE LYING!????
PAMALA JI haul changed my pickup location the day of the pickup; when we arrived their system went down; the new pickup location added extra miles than the original pickup location. I’ll think twice about renting from I haul again; I was not satisfied.
Michael AThe lady at the pick up location was very nice but had lots of trouble with the computer system. It seemed as if she was very uncomfortable with the process and it took us longer to rent the uhaul than it did to drive it to our new location.
Alex B