Customer Reviews for Unique Designs By Terrie
(U-Haul Neighborhood Dealer)

40 reviews

2626 Hwy 11 55 W   Kinston, NC 28504

(252) 525-4278

Office Hours

  • Mon: Closed
  • Tue-Fri: 10 am–5:30 pm
  • Sat: 10 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(252) 525-4278

2626 Hwy 11 55 W
Kinston, NC 28504

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 10 am–5:30 pm
  • Sat: 10 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

E.J. D 
Rating:
4.0

Customer did not leave a comment.

Terry R 
Rating:
5.0

All was good

Nathaniel R 
Rating:
5.0

Customer did not leave a comment.

Sheryl D 
Rating:
5.0

The lady inside is very friendly and understanding. She is quick and knowledgeable about the whole process of renting trailers, 10/10 recommend!

Wyatt B 
Rating:
5.0

That was the best experience that ever had. Thank you so much for making it so easy for me during my transaction.

Jeanette C 
Rating:
4.0

Customer did not leave a comment.

Sally J 
Rating:
5.0

This was the right place for us to get a U-Haul. The area was easy to find, well lighting when returning the truck. Clean and easy to drive. The service was excellent and very helpful with all the questions. We are so happy the U-Haul business is available for us and a convenient location, where we don't have to travel so far to get what we need. Thank you so much. I don't think I have any suggestions for improvement we are completely satisfied. Thanks

Sarah D 
Rating:
4.0

Customer did not leave a comment.

James G 
Rating:
5.0

Customer did not leave a comment.

Terrie J 
Rating:
5.0

Customer did not leave a comment.

lynwood k 
Rating:
3.0

Returned after hours so it would be difficult to rate location or staff.

James C 
Rating:
5.0

Terri was very pleasant and friendly if I ever rent again I will go back to this location

dawanna p 
Rating:
5.0

Everything was great. Thank you!

John B 
Rating:
5.0

Customer did not leave a comment.

RILEY G 
Rating:
5.0

Customer did not leave a comment.

RILEY G 
Rating:
5.0

Customer did not leave a comment.

Terrie J 
Rating:
5.0

Customer did not leave a comment.

Terrie J 
Rating:
5.0

Customer did not leave a comment.

Terrie J 
Rating:
5.0

Customer did not leave a comment.

Denny S 
Rating:
5.0

Customer did not leave a comment.

Yvonne T 
Rating:
5.0

Quick and easy check in and check out.

Patricia F 
Rating:
4.0

Customer did not leave a comment.

BEVERLY F 
Rating:
5.0

Everything was wonderful.

Lila R 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE M 
Rating:
5.0

Customer did not leave a comment.

FRANKIE K 
Rating:
5.0

Customer did not leave a comment.

VERONICA N 
Rating:
5.0

Customer did not leave a comment.

steven h 
Rating:
3.0

I was over charged

MICHAEL W 
Rating:
5.0

Equipment was ready and the checkout went smooth and easy

Kevin S 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER J 
Rating:
3.0

Provide an animal free environment to conduct business. Conducting business in fear of dog is not comforting nor is that environment business like. People say their dogs don't bite. I never trust a dog that growls at me. The business owner was very helpful and nice. Lose the dog in your business

Charissa B 
Rating:
5.0

Have more trucks please.

EVELYN B 
Rating:
5.0

Customer did not leave a comment.

michael m 
Rating:
5.0

Customer did not leave a comment.

Kimberly J 
Rating:
5.0

Customer did not leave a comment.

Pattie E 
Rating:
3.0

Customer did not leave a comment.

Danielle W 
Rating:
5.0

Owner was VERY KNOWLEDGEABLE AND PROFESSIONALLY HANDLED MY TRANSACTION.! MRS.TERRIE IS THE BOMB!!! VERY PLEASANT ATTITUDE AND EXPLAINED EVERYTHING VERY WELL! WILL USE HER AGAIN AND IF ANYONE SAYS DIFFERENTLY......THEY ARE LYING!????

PAMALA J 
Rating:
1.0

I haul changed my pickup location the day of the pickup; when we arrived their system went down; the new pickup location added extra miles than the original pickup location. I’ll think twice about renting from I haul again; I was not satisfied.

Michael A 
Rating:
2.0

The lady at the pick up location was very nice but had lots of trouble with the computer system. It seemed as if she was very uncomfortable with the process and it took us longer to rent the uhaul than it did to drive it to our new location.

Alex B 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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